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Endorsed by Which? Trusted Traders

Proclene Ltd

Profile thumb img 3182
4.9

183 Reviews

Opening Hours
Today - 09:00–13:00
  • Monday 08:00–18:30
  • Tuesday 08:00–18:30
  • Wednesday 08:00–18:30
  • Thursday 08:00–18:30
  • Friday 08:00–18:30
  • Saturday 09:00–13:00
  • Sunday 09:00–14:00

About

Proclene have won multiple awards for providing a 5 star quality cleaning service for carpets, upholstery and fine rugs, as well as providing amazing customer service, all of which shines through in the reviews we receive here at Which? Trusted Traders.

Proclene is totally independent & family run, providing customers with a personable & thorough service, provided by highly skilled and knowledgeable technicians.

Now celebrating 38 Years in the business, Proclene have earned their reputation, and their awards, for providing a carpet, upholstery & rug cleaning service of superior quality of workmanship and exceptional customer care.
Quality comes from their passion, knowledge, and taking great pride in their work, plus a great eye for detail, and they always ensure that their customers are delighted with the service they are provided with.

Proclene are trusted carpet & upholstery cleaners that really do care about their customers.

Proclene are also approved by Trading Standards.

What we do

  • Carpet and upholstery cleaners

    • Carpet cleaning
    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Leather suites
  • Cleaning services

    • Hard floor cleaning
    • Tile and grout cleaning
  • More Services

    • upholstery cleaning
    • stain protection
    • flame retardant

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
183 reviews
Customer Service
5.0
Quality
4.9
Value
4.7
Sort by
Great work, attention to detail,
Customer Service
Quality
Value
Great service, very flexible, Covid secure & excellent results. Very happy to use again & recommend.
Customer in Bristol City Posted on 06/05/2021 , work completed 08/04/2021
Always excellent
Customer Service
Quality
Value
I have used Proclene for many years now for an annual clean, and they have always done an excellent job. Proclene uses a process that really removes dirt and stains, and lasts for a long time. Because the process does not involve saturating the carpet with water, it dries quite quickly. I cannot recommend them highly enough.
Customer in Oxfordshire Posted on 06/05/2021 , work completed 06/05/2021
Excellent, excellent, excellent
Customer Service
Quality
Value
Both Craig & Greg carried out the most wonderful cleaning of our furniture, carpets and some very special rugs. They were both very professional and very knowledgeable, they 100 percent knew exactly what they were doing. One thing I was very impressed with was, not once did I see them on their phones not even when their phones rang, they just got on with the work in hand. A real testament to Proclene, we will most certainly be using their services again. Sorry, I was so impressed with Craig & Greg I almost forgot to mention that everything they cleaned looks absolutely wonderful thanks to them.
Customer Posted on 27/02/2021 , work completed 26/02/2021
Yet again, a great job
Customer Service
Quality
Value
Craig of Proclene has been doing my wall-to-wall (three bedroom flat) carpets for a number of years now. Each time his work is excellent. The carpet looks like now. This year especially, when my regular clean had to be delayed by the lockdown, he was able to provide a safe service...disinfecting every surface (e.g. switches, door handles...anything he had been likely to touch...and he wore a mask. This is more than a carpet clean: t is reassuring to know that the flat is as safe as any place can be.
Customer in Oxfordshire Posted on 11/08/2020 , work completed 11/08/2020
Amazing quality of work.
Customer Service
Quality
Value
The work was done to a fantastic standard. Although it took longer than the quote, Craig stuck to the original estimate.
Andrew, Oxfordshire Posted on 15/01/2019 , work completed 15/01/2019
Outstanding
Customer Service
Quality
Value
Craig recently cleaned our fitted carpets in the lounge, dining room and hall rug, all 100% wool. He has 'saved' carpets before by spot cleaning, this is the first time he has cleaned all of the carpets. Polite, friendly, professional and the end result surpassed my expectations, they really looked like new! I had complete faith that he knew what he was doing with regards to them being wool in particular. I would happily recommend Proclene Ltd to anyone looking for a this type of service and will without doubt use their services again.
Hughes Posted on 18/07/2018 , work completed 18/07/2018
Prompt, professional and polite
Customer Service
Quality
Value
The work is always first class. The two 2 seater sofas come up like new every time.
Mandy, Avon Posted on 03/07/2018 , work completed 03/07/2018
Top quality professional work
Customer Service
Quality
Value
I have my carpets cleaned annually. This is the second year I have used Proclene, and I will use Proclene next year. The work is thorough and leaves carpet virtually dry, bright and smelling fresh. Proclene is not a cheap option, but you really do get what you pay for. I highly commend this company.
Ellen H Posted on 22/05/2018 , work completed 22/05/2018
Thorough and professional
Customer Service
Quality
Value
Cleaned two sofas and three chairs covered in a wool felt fabric. Before starting, Proclene evaluated the fabric for suitability to the cleaning process, and when confirmed, the deep clean was very thorough. The clean brightened, revived and refreshed the fabric successfully. The entire process was carried out in a very professional manner.
Eric, Gloucestershire Posted on 27/04/2018 , work completed 27/04/2018
Furniture and Carpets cleaned like new
Customer Service
Quality
Value
Craig & Ian were the consummate professionals from beginning to end. It was amazing to see how accomplished they were in all aspects from the outset. They clearly enjoy their work because they did not even stop for lunch. They were so unobtrusive that apart from their jovial banter you could forget they were in the house. They exceeded my expectations, so no negatives at all. I would recommend them wholeheartedly and will definitely use them again.
Which? Trusted Traders Consumer Posted on 27/04/2018 , work completed 27/04/2018