Endorsed by Which?

Proclene Ltd

4.9

196 Reviews

Opening Hours
Today - 08:00–18:30
  • Monday 08:00–18:30
  • Tuesday 08:00–18:30
  • Wednesday 08:00–18:30
  • Thursday 08:00–18:30
  • Friday 08:00–18:30
  • Saturday 09:00–13:00
  • Sunday 09:00–14:00

About

Proclene have won multiple awards for providing a 5 star quality cleaning service for carpets, upholstery and fine rugs, as well as providing amazing customer service, all of which shines through in the reviews we receive here at Which? Trusted Traders.

Proclene is totally independent & family run, providing customers with a personable & thorough service, provided by highly skilled and knowledgeable technicians.

Now celebrating 38 Years in the business, Proclene have earned their reputation, and their awards, for providing a carpet, upholstery & rug cleaning service of superior quality of workmanship and exceptional customer care.
Quality comes from their passion, knowledge, and taking great pride in their work, plus a great eye for detail, and they always ensure that their customers are delighted with the service they are provided with.

Proclene are trusted carpet & upholstery cleaners that really do care about their customers.

Proclene are also approved by Trading Standards.

What we do

  • Carpet and upholstery cleaners

  • Cleaning services

  • More Services

    • upholstery cleaning
    • stain protection
    • flame retardant

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
196 reviews
Customer Service
5.0
Quality
4.9
Value
4.7
Sort by
Top quality professional work
Customer Service
Quality
Value
I have my carpets cleaned annually. This is the second year I have used Proclene, and I will use Proclene next year. The work is thorough and leaves carpet virtually dry, bright and smelling fresh. Proclene is not a cheap option, but you really do get what you pay for. I highly commend this company.
Ellen H Posted on 22/05/2018 , work completed 22/05/2018
Thorough and professional
Customer Service
Quality
Value
Cleaned two sofas and three chairs covered in a wool felt fabric. Before starting, Proclene evaluated the fabric for suitability to the cleaning process, and when confirmed, the deep clean was very thorough. The clean brightened, revived and refreshed the fabric successfully. The entire process was carried out in a very professional manner.
Eric, Gloucestershire Posted on 27/04/2018 , work completed 27/04/2018
Furniture and Carpets cleaned like new
Customer Service
Quality
Value
Craig & Ian were the consummate professionals from beginning to end. It was amazing to see how accomplished they were in all aspects from the outset. They clearly enjoy their work because they did not even stop for lunch. They were so unobtrusive that apart from their jovial banter you could forget they were in the house. They exceeded my expectations, so no negatives at all. I would recommend them wholeheartedly and will definitely use them again.
Which? Trusted Traders Consumer Posted on 27/04/2018 , work completed 27/04/2018
Prompt & professional
Customer Service
Quality
Value
The work involved sanitised upholstery cleaning plus stain protection. The customer service was excellent. The tradesman was friendly & courteous & the work was carried out to an excellent standard. The price was agreed before the work was carried out with Proclene. I would highly recommend.
Ronald, Gwent Posted on 23/04/2018 , work completed 23/04/2018
Excellent all round!
Customer Service
Quality
Value
Really professional, polite and the result was better than I hoped. He even went the extra mile and got out a couple of stairs from a carpet for no extra cost.
Tess, Gloucestershire Posted on 14/04/2018 , work completed 14/04/2018
Prompt, polite, excellent work.
Customer Service
Quality
Value
All good work, very pleased I chose Proclene.
Alan, Gloucestershire Posted on 04/04/2018 , work completed 04/04/2018
Excellent workmanship
Customer Service
Quality
Value
Superb job of sanitizing and cleaning 7 carpets. Good time keeping - well explained and going the extra mile. I would use Proclene again without hesitation.
Stephen, Hampshire Posted on 21/03/2018 , work completed 21/03/2018
Excellent cleaning service
Customer Service
Quality
Value
Cleaned sitting room carpet and upholstery thoroughly and efficiently. Highly recommended.
Julian, Gloucestershire Posted on 14/03/2018 , work completed 14/03/2018
Friendly, professional & knowledgeable
Customer Service
Quality
Value
Excellent service by knowledgeable people.
Stephen, Oxfordshire Posted on 06/03/2018 , work completed 06/03/2018
Excellent Results
Customer Service
Quality
Value
We used Proclene to deep clean our sofas & carpets before our baby arrives. We were very impressed by the customer service & the clear explanation of their pet/baby safe cleaning products. The results are excellent.
G, Worcestershire Posted on 05/03/2018 , work completed 05/03/2018