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Trusted Traders

ProGas

Profile thumb craig van

5.0

10 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Based in Newcastle-under-Lyme, whether you need a boiler service, repair, new boiler installation or complete new central heating system, we offer a wide range of residential heating services to meet your needs. We continually strive to exceed expectations by ensuring that each customer receives the very best service.

We strive to exceed expectations by ensuring that all heating work is completed to the highest standards. We will provide you with a free consultation to explain all of your available options so that you can choose the scope of work that’s right for you and your home.

As a small, family run business based in Newcastle-under-Lyme, customer care is at the forefront of everything we do. We combine our use of the highest quality parts and equipment, and our dedication to delivering exceptional work to provide you with an excellent service.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating

Customer reviews

5.0
10 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Boiler Service
Customer Service
Quality
Value
After installing a new boiler last year Craig carried out the first annual service today. They contacted me to arrange the appointment and sent a reminder the day before. Faye and Craig are both very professional, customer focused and polite. I wish they did every trade as I would hire them for all the work I ever need done on the house.
Customer in Staffordshire Posted on 06/08/2020 , work completed 06/08/2020
Recommended
Pro gas are new to ourselves and would like to say that I highly recommend them. We have had several visits from Pro Gas over several weeks, due to various jobs that were needed and some other jobs in which we were not aware of and they raised this and was then carried out professionally. Communication, arranging the work to be carried out and the workmanship, friendliness and safe working is of high standard. Thank you
Customer in Staffordshire Posted on 04/08/2020 (Reviewer did not use service)
Punctual and efficient service
Customer Service
Quality
Value
Arrived on time and work was completed to schedule. This was important as the elderly house owner was staying with us to relieve tension and stress Property was left in a tidy condition and all rubbish and old gear was removed. Handover with explaining the modified system was excellent with existing controls left as was, so elderly house owner was not befuddled with new devices.
Customer in Staffordshire Posted on 02/07/2020 , work completed 01/07/2020
New Boiler Replacement
Would highly reccomend Craig & Chris from ProGas. We were made to feel at ease with what was going to happen. Everything got explained from the start step by step with the insulation of the new boiler. Punctual, trustworthy & very polite. Very clean & tidy. Nothing was to much trouble and completion was done within the day instead of the two days quoted. Will not hesitate to use ProGas in the future.
Pat and John in Stoke-on-Trent Posted on 28/06/2020 (Reviewer did not use service)
Very professional service
Customer Service
Quality
Value
I recently had some work carried out at my house to install a new smart thermostat. Very professional and punctual service. The installation was completed very quickly and I was even given a walk through of its functions to get the system up and running quickly. Highly recommended..
Customer in Staffordshire Posted on 17/06/2020 , work completed 17/06/2020
Great work
Customer Service
Quality
Value
Fixed a fault with our boiler and a radiator leak quickly. Was friendly, professional and knowledgeable. Good price and matched the quote given. Thanks, will use again.
Customer in Staffordshire Posted on 13/06/2020 , work completed 12/06/2020
New boiler
Customer Service
Quality
Value
Very efficient service from point of contact to completion of the work. Craig was very knowledgeable and explained the work required, and Chris carried out a competent and clean job.
Pat Posted on 28/05/2020 , work completed 20/05/2020
New gas pipe
Customer Service
Quality
Value
We were looking for a quote to get a new gas pipe installed. Came out the same day and gave us a really great quote. Work completed the following week. Went the extra mile for us. Could not recommend enough. Thank you so much.
Customer in Staffordshire Posted on 26/05/2020 , work completed 22/05/2020
Diagnosed and fixed boiler. Same day!
Customer Service
Quality
Value
Craig was very helpful when my boiler developed a fault and luckily was able to come out the next day to sort it. He let me know what part was that had failed and also suggested some preventative maintenance items that would help extend the boiler life.
Customer in Stoke-on-Trent Posted on 29/04/2020 , work completed 28/04/2020
Assessment Reference
Customer Service
Quality
Value
Boiler replacement. Very pleased with all aspects of ProGas from punctuality, politeness, cleanliness and general standard of work.
Phil H Posted on 03/03/2020 , work completed 03/03/2020