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Trusted Traders

ProGas

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5.0

29 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Based in Newcastle-under-Lyme, whether you need a boiler service, repair, new boiler installation or complete new central heating system, we offer a wide range of residential heating services to meet your needs. We continually strive to exceed expectations by ensuring that each customer receives the very best service.

We strive to exceed expectations by ensuring that all heating work is completed to the highest standards. We will provide you with a free consultation to explain all of your available options so that you can choose the scope of work that’s right for you and your home.

As a small, family run business based in Newcastle-under-Lyme, customer care is at the forefront of everything we do. We combine our use of the highest quality parts and equipment, and our dedication to delivering exceptional work to provide you with an excellent service.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
29 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Excellent service
Customer Service
Quality
Value
I had a replacement boiler and a flush of my central heating system. Progas provided a very friendly and efficient service from start to finish. I would not hesitate to recommend them and I will definitely use them again.
Jackie in Staffordshire Posted on 10/04/2021 , work completed 09/04/2021
Fantastic Service
Customer Service
Quality
Value
The ProGas team are fantastic from start to finish. This is the second time I have used them, first to install a gas hob and this time to supply and install a neat thermostat. Faye was prompt, friendly and knowledgeable when I was enquiring about smart thermostats. I’d originally booked in before lockdown, but Faye kept in touch and as soon as they were able they slotted me in. They used a text reminder service which is helpful too. Craig came and fitted both and is so lovely even with my cat bothering him! He is tidy, cares for your home by wearing overshoes and using blankets to protect worktops and explains what he is doing with you and asks for your opinion on things. Good price for a great service. 100% recommend ProGas.
Customer in Stoke-on-Trent Posted on 25/03/2021 , work completed 25/03/2021
Professional, outstanding service.
Customer Service
Quality
Value
Craig was very prompt in giving us a very reasonable quote for a replacement boiler and some replacement radiators. We arranged a date with Faye ,his wife , who was very friendly and helpful. Chris came and installed the boiler and radiators. He was very friendly, polite and professional . He made sure everything was clean and tidy before he left, as well as giving us a full explanation about controls. The job was completed in the allocated time. We fully recommend this company, everyone was professional, helpful and friendly. We are extremely pleased with the installation and will definitely use them again for services and any other gas related issues.
Customer in Staffordshire Posted on 14/02/2021 , work completed 12/02/2021
Landlord Gas Safety Inspection
Customer Service
Quality
Value
Highly recommended. The inspection was carried out on time and with no fuss at all. Very professional service.
Customer in Staffordshire Posted on 11/01/2021 , work completed 08/01/2021
Highly recommended
Customer Service
Quality
Value
We needed a boiler replacement and Craig promptly arranged a quote that I was very pleased with. We had a Worcester Bosch Greenstar 32 Compact boiler fitted by Chris who was very professional and helpful and follow up care appears excellent. I would highly recommend Pro Gas.
Customer in Staffordshire Posted on 29/12/2020 , work completed 17/12/2020
Brilliant, would recommend!
Customer Service
Quality
Value
ProGas are professional, knowledgable, friendly and helpful. Craig and the team have always made sure that we're sorted even with short notice. Chris came to fit new pipework and pump for us. He was very easy-going, friendly and knowledgable. We would highly recommend.
Customer in Staffordshire Posted on 14/12/2020 , work completed 11/12/2020
Mr and Mrs
Customer Service
Quality
Value
We had a boiler service. Excellent service. Tidy. Good job. Prompt. Adhered to covid restrictions. Good value. Would recommend and use again.
Customer in Staffordshire Posted on 03/12/2020 , work completed 02/12/2020
A FIVE STAR COMPANY AND MORE
Customer Service
Quality
Value
ProGas replaced our old boiler last week. From our very first contact with Faye, then Craig who came to look at the work required and the fitting by Chris and Craig they deserve more than five stars. The price was very very competitive and the work carried out in a day and a half. From the work commencing on the Thursday and completion on Friday our home, and ourselves, were treated with the upmost respect. The work was first class. This is a Company I would recommend to anyone and look forward to welcoming them back next year to carry out the annual service. Well done ProGas
Customer in Staffordshire Posted on 16/11/2020 , work completed 13/11/2020
Replacement Combi Boiler
Customer Service
Quality
Value
Extremely pleased with the work undertaken by ProGas from the initial contact right through to completion. We had our old combi boiler replaced and all the existing thermostatic radiator valves. They were competitive with a clear and concise quotation and no hidden surprises. Nothing was too much trouble and Chris was very punctual, efficient, professional, and friendly. Everywhere was left clean and tidy, we would have no hesitation in recommending them.
Customer in Staffordshire Posted on 02/11/2020 , work completed 07/10/2020
Professional
Customer Service
Quality
Value
It was a pleasure to work with Craig and I would recommend ProGas whole heartedly. Craig was a gentleman throughout, responded to calls, and carried out a complex job* to a high standard. He agreed to carry out additional work which was charged at a reasonable rate. Will certainly use ProGas again in the future. (*replaced and re-sited the boiler to a completely different location, and then create a shower room in a very tight space.)
Customer in Staffordshire Posted on 15/10/2020 , work completed 01/10/2020