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Endorsed by Which? Trusted Traders

ProGas

Profile thumb 20210305 143247
5.0

59 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Based in Newcastle-under-Lyme, whether you need a boiler service, repair, new boiler installation or complete new central heating system, we offer a wide range of residential heating services to meet your needs. We continually strive to exceed expectations by ensuring that each customer receives the very best service.

We strive to exceed expectations by ensuring that all heating work is completed to the highest standards. We will provide you with a free consultation to explain all of your available options so that you can choose the scope of work that’s right for you and your home.

As a small, family run business based in Newcastle-under-Lyme, customer care is at the forefront of everything we do. We combine our use of the highest quality parts and equipment, and our dedication to delivering exceptional work to provide you with an excellent service.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
59 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
A great team
Customer Service
Quality
Value
Another great job done for us by Progas - this time a new boiler installed and an upgrade to airing cupboard. We were given a detailed estimate, and all our questions answered. Polite and friendly team, punctual, tidy, considerate and trustworthy. Chris and Jason took care with our property, explained where they would be working and completed the work on time. Final cost was as originally estimated. I don't often write reviews like this, but a business such as this deserves to be supported. Thoroughly recommended.
Customer in Staffordshire Posted on 03/12/2021 , work completed 30/11/2021
Professional
Customer Service
Quality
Value
We first used pro gas 2 years ago to replace a new builder and have continued to use them for our annual service and wouldn't use anyone else now They are professional, clean , polite hard workers and very punctual also very competitive we had Jason this time extremely friendly and tidy 5*
Customer in Staffordshire Posted on 03/12/2021 , work completed 15/11/2021
Did exactly what was promised!
Customer Service
Quality
Value
Very efficient, great communication and job completed without any drama or fuss. It's so nice to come across a company that does exactly what was promised when it was agreed, with very pleasant staff and the work thoughtfully carried out by a polite and considerate engineer. Top marks all around, we will cheerfully recommend to anyone who needs a gas engineer.
Neil in Staffordshire Posted on 02/12/2021 , work completed 01/12/2021
Professional & Reliable
Customer Service
Quality
Value
Old boiler had stopped working and the cold spell was approaching fast. ProGas were contacted having read positive reviews on service & reliability. Craig came out when he said he would and confirmed our suspicion that the boiler was terminally ill. In pricing the new boiler replacement, ProGas took our budget and requirements into account before agreeing a good price and installation date. The work conducted by Jason on the agreed day was excellent. Both Craig and Jason were very polite and conducted their work in difficult circumstances. Jason even came to fix a related problem the next day. Very happy with all aspects of their work and would not hesitate to use ProGas again should the need arise, Highly recommended!
Customer in Worcestershire Posted on 26/11/2021 , work completed 23/11/2021
Boiler Service & Repairs
Customer Service
Quality
Value
Wonderful swift and friendly service as usual from Craig. Wouldn't go anywhere else, thank you! Highly recommend 5☆
Customer in Staffordshire Posted on 25/11/2021 , work completed 18/11/2021
Gas boiler installation
Customer Service
Quality
Value
Installed new gas boiler in old Victorian house which I did not expect to be straightforward but all went extremely well. Works very efficiently. Very friendly team.
Customer in Staffordshire Posted on 11/11/2021 , work completed 23/06/2021
Fantastic & Friendly
Customer Service
Quality
Value
Jason was friendly and professional. He called ahead to check some details on some valves that needed replacing so he had them in advance. Explained to a novice (me!) what the boiler parts that needed replacing were and why. Faye replied to my emails and booked in the initial appointment quickly and with no fuss.
Customer in Stoke-on-Trent Posted on 02/11/2021 , work completed 27/10/2021
Excellent!!!
Customer Service
Quality
Value
Very professional from making the appointment to the follow up afterwards. Friendly and polite staff, explaining all the procedures and reasons why certain tasks were required. Excellent all round.
David in Staffordshire Posted on 21/10/2021 , work completed 21/10/2021
Boiler service & thermostatic radiator valve added to radiator
Excellent online booking service. Friendly on the phone and engineer friendly/good quality work. Very pleased overall
Customer in Staffordshire Posted on 18/10/2021 (Reviewer did not use service)
New boiler install - Excellent
Customer Service
Quality
Value
Very professional team with excellent service. Work completed on time and of very high standard. I had a new Worcester Bosch boiler and room thermostat fitted by Progas and was very pleased with the choice. I would certainly recommend Progas for any boiler-related work.
Customer in Staffordshire Posted on 16/10/2021 , work completed 12/07/2021