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ProGas

5.0

138 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–13:30
  • Saturday - Closed
  • Sunday - Closed

About

Based in Newcastle-under-Lyme, whether you need a boiler service, repair, new boiler installation or complete new central heating system, we offer a wide range of residential heating services to meet your needs. We continually strive to exceed expectations by ensuring that each customer receives the very best service.

We strive to exceed expectations by ensuring that all heating work is completed to the highest standards. We will provide you with a free consultation to explain all of your available options so that you can choose the scope of work that’s right for you and your home.

As a small, family run business based in Newcastle-under-Lyme, customer care is at the forefront of everything we do. We combine our use of the highest quality parts and equipment, and our dedication to delivering exceptional work to provide you with an excellent service.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating

Customer reviews

Why you can trust these reviews

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5.0
138 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Reliable and trustworthy company
Customer Service
Quality
Value
I have used Progas for the last 3 years and they have always arrived on time and shown consideration by wearing foot covers. The boiler service was done quickly and efficiently with Craig willing to help with any questions regarding the workings of the boiler. So good to find a tradesman I can trust. Would highly recommend.
Customer in Cheshire East Posted on 11/07/2024 , work completed 09/07/2024
Once again Progas 5****
Customer Service
Quality
Value
Emailed Craig to say we had a leaking thermostat valve in one of our radiators that they installed a couple of years ago. Sent Craig a picture as requested, by 9am the following day it was done, sorted. Who says plumbers are not reliable? Progas buck the trend, fantastic service! Thank you!
Customer in Staffordshire Posted on 28/06/2024 , work completed 26/06/2024
Boiler service
Customer Service
Quality
Value
The service was completed on time and Craig was very professional and explained all he did. He pointed out a broken hinge and arranged to get a new one and come back to fit it. I was very impressed.
Customer in Staffordshire Posted on 14/06/2024 , work completed 13/06/2024
Boiler Service
Customer Service
Quality
Value
Our annual boiler service was carried out by Craig, once again excellent service. Highly recommended.
Customer in Staffordshire Posted on 24/05/2024 , work completed 23/05/2024
Excellent service
Customer Service
Quality
Value
Craig fitted my new boiler and also solved a few other problems related to the old boiler at no extra cost. Very professional and friendly. He explained everything very well to someone who does not have a clue about boilers. I would recommend ProGas and already have to family. In future I will use ProGas for any gas maintenance or new appliances.
Customer in Staffordshire Posted on 13/04/2024 , work completed 08/04/2024
Professional and friendly team and have already recommended them to our friends
Customer Service
Quality
Value
We had an old back boiler which was condemned and the job to remove it was a big job...removing the old boiler, fitting a new boiler and renewing all radiators and adding a new radiator in our living room. It was going to be a messy job and we were quoted 4 days to complete the work. From the very first time we met the team Craig was very professional and went through the whole process with us and provided us with our quotes. Day 1 of the work we were a little nervous about the scale of work however the team Chris and Harvey were fantastic. They were professional, friendly and left our home clean and tidy each night. We thought the work would be a nightmare but it was done so well. Just want to thank you all for the job you did and I have recommended you to friends who are looking to have gas work done. All work was completed within the time quoted and the price for all the work was good too. There were no hidden costs....no mess...and we now have hot water and heating which is fabulous!! Thank guys
Customer in Stoke-on-Trent Posted on 14/11/2023 , work completed 28/09/2023
Five stars!
Customer Service
Quality
Value
Craig's initial visit to assess and inform what work could be undertaken to upgrade our boiler and central heating was very thorough as was the detailed report of the options and costing. Chris and apprentice Harvey worked over 4 days to remove all water tanks from the loft, install new pipework and new tank in the airing cupboard for the sealed system and a modern and efficient boiler. All radiators were 'flushed' and balanced and throughout the guys worked very hard and were always polite. A week later a teething problem was dealt with without question. I cannot fault this company for customer service and the calibre of the workforce.
Customer in Staffordshire Posted on 24/10/2023 , work completed 12/10/2023
Boiler Service
Customer Service
Quality
Value
The engineer (Jason) rang to see if it was OK to call earlier than the appointment time, which was fine. He was very professional and the work was completed to a very good standard. Everything left clean and tidy. He explained everything that was required regarding the service and invoicing. He had time to answer a query that I raised regarding a rad in my hallway. Brill company and engineers.
Customer in Staffordshire Posted on 12/06/2023 , work completed 09/06/2023
Gas fire and boiler annual service
Customer Service
Quality
Value
Technician arrived on time and undertook the work with a minimum of fuss or intrusion. The areas were left clean and tidy. Technician was very approachable and polite.
Customer in Stoke-on-Trent Posted on 05/06/2023 , work completed 05/06/2023
Gas Hob Fitted
Customer Service
Quality
Value
ProGas service our Boiler every year and we happy to install our new Gas hob. They are very clean and tidy workers.
Customer in Staffordshire Posted on 23/05/2023 , work completed 02/05/2023