ProGas

My boiler and gas fire were thoroughly cleaned and serviced today by Jason from Progas. Communication was great leading up to the appointment with confirmations and reminders. The service was excellent and I was given explanations about factors which might be affecting the efficiency of the boiler. A very friendly, professional and helpful visit which left me feeling confident about these appliances as winter approaches. Highly recommended!

I was very impressed with all the team at ProGas. They always turned up when they said they would and gave me good advice and a competitive quote. I am very happy with the installation and would highly recommend ProGas.

No problem booking a boiler service and the engineer arrived in good time. He completed the job quickly and efficiently. He explained everything to me which may prevent later problems and the fee was as quoted when the appointment was made. Everything was left clean and tidy. I have been looking for a Gas company which I feel I can trust and are reliable and will definitely be using ProGas again.

Craig turned up on time and my first impression was that he was very professional. He demonstrated good knowledge of the system and I was happy with the work he carried out.

ProGas installed my boiler two years ago and have serviced it annually since then. They are without fail professional, polite, punctual and carry out work to a high standard.

Having been let down by b/gas found ProGas online. Had a phone call to book an appointment. Craig arrived at the time given and was polite and informed me what was required gave me a quote and agreed day to do the work Chris the engineer turned up and was most polite and the information he gave was good. I would definitely recommend ProGas and will use them when my boiler and fire requires service. A 5-star company which is hard to find

I would be happy to recommend ProGas to others. I called Chris mid-morning on 19/07/21 as the gas boiler showed a fault code regarding the flow/return sensor, and there was no hot water or heating. Chris called back within 10 minutes, as promised. He explained there was a callout/diagnostic fee of £75 which covered the first hour including labour but that if the fault code could be quickly cleared without any parts needed then the £75 could cover the cost of servicing the boiler. This cost is comparable to other companies in the area. I agreed and he advised Jason would be with me that afternoon. Jason arrived on time and quickly tested various things and reset the boiler. He checked the heating pump operation and the temperature differential. He bled the radiators and checked and cleaned the magna clean filter, checked the gas meter for leaks etc. and serviced the boiler, completing the service record afterwards. Jason was friendly, respectful and professional. He wore a mask throughout his visit, and shoe protectors each time he entered the property. He worked quickly but thoroughly and explained each thing he was doing/about to do as he went along. He explained the sensitivity of the boiler, why the code would have appeared and what I should do in the unlikely event that it reappeared. I chose to use their online payment system after the visit and it was quick and easy to use.

The team at ProGas were very quick to reply to my initial inquiry, kept me well informed at all times and presented multiple options for the replacement of a new Boiler system to help me get the best value. All options were presented clearly and fully outlined all work that would be needed and done alongside unambiguous pricing. Throughout the install, the team were punctual, friendly and tidy. I have used ProGas in the past for other work requirements and had an excellent experience which leads me to choose them again to sort my new Boiler. Thoroughly happy with my new Boiler and I will be using them again in future & recommending them to others.

Date and time of service arranged online. Reminders by e-mail and telephone the day before. Great communication on arrival with advice and suggestions. Very tidy and a good price. Certainly recommend. John A