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Endorsed by Which?
ProGas
Opening Hours
Today -
- Monday 08:30–17:30
- Tuesday 08:30–17:30
- Wednesday 08:30–17:30
- Thursday 08:30–17:30
- Friday 08:30–13:30
- Saturday - Closed
- Sunday - Closed
About
Based in Newcastle-under-Lyme, whether you need a boiler service, repair, new boiler installation or complete new central heating system, we offer a wide range of residential heating services to meet your needs. We continually strive to exceed expectations by ensuring that each customer receives the very best service.
We strive to exceed expectations by ensuring that all heating work is completed to the highest standards. We will provide you with a free consultation to explain all of your available options so that you can choose the scope of work that’s right for you and your home.
As a small, family run business based in Newcastle-under-Lyme, customer care is at the forefront of everything we do. We combine our use of the highest quality parts and equipment, and our dedication to delivering exceptional work to provide you with an excellent service.
What we do
Boiler, central heating and gas engineers
- Boiler installation
- Boiler repair
- Boiler servicing
- Gas safety testing and inspection
- Power flushing
- Radiators and central heating
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
5.0
138 reviews
Recommended
Recommended
by 100% of customers
Sort by
Excellent professional service.
Customer Service
Quality
Value
ProGas came recommended via the NextDoor app from at least five local people. They came and replaced the boiler, pipework, flue, and did a powerflush. From the moment a ProGas engineer steps into your home you know they are professional and you feel assured that they will do an excellent job. The engineer wore a mask (Covid), covered his feet and lay covers throughout to protect the carpets and brought all the equipment and items needed for the job. He answered all out questions and carried out work efficiently and cleanly (even vacuuming the boiler cupboard once he had finish the work). I thoroughly recommend this company. We have seen different engineers from ProGas overtime and each works to the same high standards. Now we've found them, we will not be using another company again, it's only ProGas for us. Thank you.
Customer in Staffordshire
, work completed
Recommended
Excellent service!
Customer Service
Quality
Value
Great experience with our boiler service by Jason. Kept us updated on the appointment and turned up right on time! Will use again for sure!
Customer in Staffordshire
, work completed
Recommended
Excellent work carried out by Jason from progas
Customer Service
Quality
Value
Spoke to Faye to arrange a gas boiler and fire service. We booked a time and date and were told Jason would be our engineer. We received a reminder email two days before the appointment. On the day Jason phoned us to say he would be with us in ten minutes. The service’s we’re carried out to a high standard. Jason was clean and tidy and also answered all of our questions.
Customer in Staffordshire
, work completed
Recommended
Challanging wiring
Customer Service
Quality
Value
To try to assist my daughter, I fitted a Hive to control the hot water and central heating. Unfortunately, although the hot water worked fine, the heating did not. After much time trying to understand the system and why, Jason attended to help out. Using his experience with heating systems, we quickly realised that the installation was in many ways strange and unique, meaning that we could not split the two systems. Eventually got the systems back up and running and am now looking to remove and update the whole system, for which I will be considering ProGas. Jason had a clean, respectful approach to the work, which is missing from a lot of other trades people.
Customer in Staffordshire
, work completed
Recommended
Supply & Install Beehive Thermostat
Customer Service
Quality
Value
Engineer contacted us prior to arriving. Was polite, friendly and knowledgeable about the product. Very clean and tidy. Instructed us on the workings of the item. Very helpful and answered all questions.
Customer in Shropshire
, work completed
Recommended
Boiler Installation
Customer Service
Quality
Value
We had problems with our heating for sometime and other companies had struggled to understand the system we had. We then used Progas who were recommended to us by a friend. Our old boiler was insufficient and leaking however we could not find where from. Progas arrived investigated and the boiler needed changing. Craig diagnosed the problem and gave us solutions while we waited for a new boiler to be delivered to keep us warm and with hot water. When they fitted Chris and Paul did a great job, it turned out not to be a straightforward but they managed to get the fitting completed the same day. Overall got an honest assessment of what we needed to do, clear options and a good job fitting the boiler. Would definitely recommend.
Customer in Staffordshire
, work completed
Recommended
Friendly and efficient
Customer Service
Quality
Value
Jason from Progas carried out a routine gas safety check for us today. He arrived exactly on time, did the work and I received the certificate within two hours. Excellent service, Thank you.
Helen in Stoke-on-Trent
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Very happy with our new boiler. The service was great and happy to recommend it. Kept to schedule and budget. Very helpful team. Feel confident in our heating system now.
Customer in Stoke-on-Trent
, work completed
Recommended
Great experience. Will be using them again
This is the third time we have used ProGas.The first time was for a cooker, two gas fires and boiler service and a landlord's certificate. We were very impressed with the service we received from talking to Faye and booking the necersary work to the work being carried out. Since then Craige has come out on short notice to repair the boiler. We have just had a new boiler and system flush done by Craige & Chris and once again the whole experience was a pleasure. All the work that ProGas have done for us is faultless. They are all polite and professional explaining what is needed to be done. We can't fault anyone at ProGas!
Customer in Staffordshire
(Reviewer did not use service)
Recommended
Professional, tidy and on time.
Customer Service
Quality
Value
I had a full heating installation completed by Progas, Craig and his team completed the work on time and to a high standard. They were also helpful with advice on the renovation I'm undertaking. Will happily recommend.
Jack in Stoke-on-Trent
, work completed
Recommended