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ProGas

5.0

134 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–13:30
  • Saturday - Closed
  • Sunday - Closed

About

Based in Newcastle-under-Lyme, whether you need a boiler service, repair, new boiler installation or complete new central heating system, we offer a wide range of residential heating services to meet your needs. We continually strive to exceed expectations by ensuring that each customer receives the very best service.

We strive to exceed expectations by ensuring that all heating work is completed to the highest standards. We will provide you with a free consultation to explain all of your available options so that you can choose the scope of work that’s right for you and your home.

As a small, family run business based in Newcastle-under-Lyme, customer care is at the forefront of everything we do. We combine our use of the highest quality parts and equipment, and our dedication to delivering exceptional work to provide you with an excellent service.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
134 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
A pleasure to deal with
Customer Service
Quality
Value
Our combi-boiler was not producing hot water and our breakdown company let us down badly. So I decided to try Progas for the first time. From the first point of contact with Faye in the office to the completion of the work by Jason I was impressed with the speed and efficiency of the operation. The communication prior to the appointment was excellent. Jason arrived on time and showed great respect for our home. He explained what he was doing, answered all of our questions, and fixed the problem quickly. It will not be the last time we use Progas.
Customer in Staffordshire Posted on 15/01/2022 , work completed 06/01/2022
Good job!
Customer Service
Quality
Value
We needed someone to service our boiler and had a recommendation to use ProGas. The engineer arrived on time, was friendly and very clean/tidy in doing the job. I would recommend this Company as they did exactly what they said they would do - they did it on time and were reasonably priced.
Customer in Stoke-on-Trent Posted on 04/01/2022 , work completed 04/01/2022
Fantastic Company
Customer Service
Quality
Value
I cannot rate this company high enough. They are amazing. Our new boiler was expertly installed by ProGas. All the work carried out was of the highest quality. The team were polite and helpful and left everything clean and tidy for us when the job was finished. Excellent speedy service, reliable and honest. Many thanks.
Customer in Staffordshire Posted on 22/12/2021 , work completed 21/12/2021
Excellent
Customer Service
Quality
Value
Needed a new boiler and Progas had been recommended by a neighbour. I found Progas to be very professional and honest from start to finish. workmen arrived early, knew what was required and did the job efficiently, neatly and cleared away all rubbish. when the job was completed boiler and controls were explained in detail and expertly answered all concerns. I would highly recommend trying Progas and seeing for yourself.
Customer in Stoke-on-Trent Posted on 10/12/2021 , work completed 09/12/2021
Excellent job done
Customer Service
Quality
Value
Had our new boiler fitted today. The two lads were courteous, clean workers. Our new Worcester Bosch is lovely. The lads took time to explain the full workings of the boiler and the easy control to me. I have found ProGas to be very efficient from beginning to end.
Paul in Staffordshire Posted on 10/12/2021 , work completed 10/12/2021
Definitely recommend Progas
Customer Service
Quality
Value
We have used Progas for 3 years. They fitted a new boiler and unvented cylinder in 2018. We had several other firms quote for the job, none gave us the detailed explanation of our options and costs that Progas did. Add to that the very competitive price and it was a no brainer. We have used them for annual services and some other jobs since. They turn up when they say they will, work quickly, tidily, talk you through everything and their pricing remains very competitive. They are very polite and friendly and respectful of the fact it is our home. If you are reading this then look no further you have found the best!
Customer in Staffordshire Posted on 10/12/2021 , work completed 03/12/2021
A great team
Customer Service
Quality
Value
Another great job done for us by Progas - this time a new boiler installed and an upgrade to airing cupboard. We were given a detailed estimate, and all our questions answered. Polite and friendly team, punctual, tidy, considerate and trustworthy. Chris and Jason took care with our property, explained where they would be working and completed the work on time. Final cost was as originally estimated. I don't often write reviews like this, but a business such as this deserves to be supported. Thoroughly recommended.
Customer in Staffordshire Posted on 03/12/2021 , work completed 30/11/2021
Professional
Customer Service
Quality
Value
We first used pro gas 2 years ago to replace a new builder and have continued to use them for our annual service and wouldn't use anyone else now They are professional, clean , polite hard workers and very punctual also very competitive we had Jason this time extremely friendly and tidy 5*
Customer in Staffordshire Posted on 03/12/2021 , work completed 15/11/2021
Did exactly what was promised!
Customer Service
Quality
Value
Very efficient, great communication and job completed without any drama or fuss. It's so nice to come across a company that does exactly what was promised when it was agreed, with very pleasant staff and the work thoughtfully carried out by a polite and considerate engineer. Top marks all around, we will cheerfully recommend to anyone who needs a gas engineer.
Neil in Staffordshire Posted on 02/12/2021 , work completed 01/12/2021
Professional & Reliable
Customer Service
Quality
Value
Old boiler had stopped working and the cold spell was approaching fast. ProGas were contacted having read positive reviews on service & reliability. Craig came out when he said he would and confirmed our suspicion that the boiler was terminally ill. In pricing the new boiler replacement, ProGas took our budget and requirements into account before agreeing a good price and installation date. The work conducted by Jason on the agreed day was excellent. Both Craig and Jason were very polite and conducted their work in difficult circumstances. Jason even came to fix a related problem the next day. Very happy with all aspects of their work and would not hesitate to use ProGas again should the need arise, Highly recommended!
Customer in Worcestershire Posted on 26/11/2021 , work completed 23/11/2021