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Endorsed by Which? Trusted Traders

Propergeeks.co.uk

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4.9

268 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

Organisations and Awards

Mar 2020

About

Established in 2008, Propergeeks is based entirely on the Wirral but we cover all CH postcodes. We offer a mobile service covering Wirral and Ellesmere Port and a shop-based service from our Leasowe Road store in Wallasey Village. We also offer a 'Remote Support Desk' facility which, in many cases, can resolve common software issues without the need for us to have any physical contact with customers or their devices, (internet service required).

We have over 30 years experience in repairing computers and laptops and we only employ skilled staff who are trained and competent to handle any computer problem, skillfully and quickly. We offer free advice if you need it, a free collection and delivery service if you need that and we never charge a call-out fee. Our reputation is your guarantee that you'll be happy with what we do, happy with the price we charge and happy to recommend us to your friends and family.

What we do

  • Computer Repairs

  • Accessories and parts

  • More Services

    • pc laptop tablet smartphone repairs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
268 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Good Honest Company
Customer Service
Quality
Value
Corri from Proper Geeks checked out my computer remotely and gave me good advice on what was wrong and what was working ok. He was helpful without being too technical! I am happy to use this company as I trust them.
Customer in Merseyside Posted on 20/05/2022 , work completed 20/05/2022
good job on time
Customer Service
Quality
Value
Very pleased with S S D upgrade to my PC. working much faster now. Chris who came was smartly dressed and polite. all work carried out satisfactory. would recommend them to my friends
Customer in Merseyside Posted on 27/04/2022 , work completed 26/04/2022
Good customer experience
Customer Service
Quality
Value
Problem with laptop hard drive. Propergeeks resolved issue in a professional and timely manner. Excellent customer service
Customer in Merseyside Posted on 25/04/2022 , work completed 25/04/2022
Set up a new laptop and helped me through it
Customer Service
Quality
Value
They are brilliant.
Which? Trusted Traders Consumer Posted on 14/04/2022 , work completed 13/04/2022
Utter confidence in this business
Customer Service
Quality
Value
I never hesitate to go to Propergeeks for all my computer problems (laptop and desktop) or to buy equipment.
Paul in Merseyside Posted on 06/04/2022 , work completed 15/03/2022
friendly and efficient
Customer Service
Quality
Value
I took my laptop to the shop to solve a problem. The guys were friendly and helpful - taking their time to explain what they would do. They tested the laptop but didn't seem to encounter the same problem I did - so we discussed what options I had. I was astonished that they didn't want paying - their argument was they'd not solved a problem - my point was that I'd used their time and expected to pay!! No matter - when I got my laptop home my problem has mysteriously been cured - what service! Seriously - I've used them several times before and have always found them friendly, helpful and efficient. I can't recommend them enough.
Customer in Merseyside Posted on 04/04/2022 , work completed 30/03/2022
The missing emails
Customer Service
Quality
Value
Chris arrived on time a competent and polite gentleman. I explained the problem and he commenced a complicated search with explanations. The problem is now solved and normal service resumed. Thank you.
John in Merseyside Posted on 27/03/2022 , work completed 24/03/2022
great response and quickly sorted out the problem
Customer Service
Quality
Value
I had a problem where Bitdefender was denying access to Microsoft Edge, I couldn't sort it out myself. I explained the situation to Propergeeks they took control, set a time and kept to it. They kept me informed whilst they sorted the problem out and were very helpful and always polite.
Customer in Merseyside Posted on 07/03/2022 , work completed 07/03/2022
The trader replied (on 08/03/2022)
Thanks for taking the time to leave a review. We're glad we could help.
Technical Upgrades - Proper Geeks are excellent at fee quoting and high quality engineering
Customer Service
Quality
Value
I had two medium spec computers, which had both become slow and problematical, upgraded with SSDs and BIT Defender Total Security installed. The initial evaluation was free and the job quotes were clear and at reasonable cost. Communication with Proper Geeks is good and the computers returned fairly rapidly with jobs completed and fully checked. Both computers are now returned to the reasonably high spec performance I am used to and I am very pleased with the upgrades.
Customer in Merseyside Posted on 21/02/2022 , work completed 17/02/2022
The trader replied (on 07/03/2022)
Thanks very much for taking the time to leave us a review. Much appreciated.
laptop saviours
Customer Service
Quality
Value
Downloading a driver from less than safe site tripped my BitLocker and froze up my laptop with the feared blue screen. I dropped into propergeeks with a plea for help. In 48 hours they had restored the kit to pre-download status and full operation without losing anything except the spurious driver. This may be bread and butter to them but they saved my bacon on good time. Cost less than £80. Result. Great small business and I would recommend them to anyone.
Customer in Merseyside Posted on 18/02/2022 , work completed 17/02/2022
The trader replied (on 07/03/2022)
We're glad we could help with your Driver issue. Thanks for your review.