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Endorsed by Which? Trusted Traders

Propergeeks.co.uk

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4.8

248 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

Organisations and Awards

Mar 2020

About

Established in 2008, Propergeeks is based entirely on the Wirral but we cover all CH postcodes. We offer a mobile service covering Wirral and Ellesmere Port and a shop-based service from our Leasowe Road store in Wallasey Village. We also offer a 'Remote Support Desk' facility which, in many cases, can resolve common software issues without the need for us to have any physical contact with customers or their devices, (internet service required).

We have over 30 years experience in repairing computers and laptops and we only employ skilled staff who are trained and competent to handle any computer problem, skillfully and quickly. We offer free advice if you need it, a free collection and delivery service if you need that and we never charge a call-out fee. Our reputation is your guarantee that you'll be happy with what we do, happy with the price we charge and happy to recommend us to your friends and family.

What we do

  • Computer Repairs

  • Accessories and parts

  • More Services

    • pc laptop tablet smartphone repairs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
248 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
No hesitation to recommend
Customer Service
Quality
Value
My 'All in one Dell computer' suddenly would not boot up and started bleeping with a black screen! On a neighbour's recommendation, I rang Computergeeks.co.uk. Problem fixed within the week, All data saved, Amazing service, very professional, good price, lots of extra advice. No hesitation recommending especially if you live on the Wirral!
David in Merseyside Posted on 08/10/2021 , work completed 06/10/2021
The trader replied (on 25/10/2021)
Thanks very much for your positive review. We're glad we could help.
Great service and advice
Customer Service
Quality
Value
Took my tired old laptop in for some TLC. Corey was very helpful and advised it could be repaired. After some deliberation, I decided to buy a new laptop, which was set up for me and old my old data transfered. No hesitation in recommending these guys, could not have done more for me
Customer in Merseyside Posted on 07/10/2021 , work completed 07/10/2021
The trader replied (on 25/10/2021)
Thanks for taking the time to leave us a review. I've passed on your kind comments to Corey.
Investigate unusual problem with my PC
Customer Service
Quality
Value
Due to being unable to solve the problem at a home visit they kindly took it away to their workshop and managed to solve it advising it was down to an unusual problem with a certain section of graphics. They kept me informed at all times and retained the PC for a week keeping it on test to make sure. They explained everything to me and returned it on the day and time arranged. At all times as always they gave me an excellent service. I use them at all times of need and have done so since the business opened as it is so local and reliable. ALL the staff are wonderful, polite and efficient and nothing is too much trouble.
Susan in The Wirral Posted on 27/09/2021 , work completed 27/09/2021
The trader replied (on 28/09/2021)
Thanks very much for your kind review, it means a lot to everybody here.
Replace laptop screen
Customer Service
Quality
Value
Replaced my laptop screen where the larger retail outlet couldn't, even though it was only 9 months old. Had a slight problem with new screen which was changed very quickly with no fuss, excellent and very professional service, if you have any problems with your computers these are the people to visit first.
Barry in Merseyside Posted on 09/09/2021 , work completed 02/09/2021
The trader replied (on 14/09/2021)
We're sincerely grateful for your feedback. Thanks from everybody here.
Professional and helpful
Customer Service
Quality
Value
I took my old PC in because it was running slowly. To be truthful I had forgotten how old it was. I was advised to buy a new machine and they came and helped set it up at home. There was a delay in obtaining the new PC but they kept me up to date at all times by phone. The only problem was in order to pay by credit card I had to go into the shop (I could have paid by BACS or cash at home).
Customer in Merseyside Posted on 08/09/2021 , work completed 07/09/2021
The trader replied (on 14/09/2021)
Thanks very much for taking the time to write us a positive review. Because you were a first-time customer, we could not collect our charges from you by debit or credit card over the phone. This is a policy recommended by most card services suppliers. We could, however, have taken payment by BACS so we're very sorry that we didn't make that clear to you before you made your journey to our Wallasey store. I have spoken to my staff to clarify our policy on BACS payments for new customers. Thanks once again for your review.
Brilliant service
Customer Service
Quality
Value
Propergeeks completed the work and restored computer to new. Top class service and aftercare. Explained what I needed to know in simple terms-which is what I needed! I would not hesitate to recommend and use them again.
Paul in Merseyside Posted on 16/08/2021 , work completed 13/08/2021
The trader replied (on 31/08/2021)
We're very grateful for your positive review. Thanks for taking the time to share your thoughts.
Honest and plain speaking
Customer Service
Quality
Value
My card reader had stopped working, so after a free examination they told me that off would cost nearly £200 to fix. I was recommended to get a usb reader for £6.95 which works perfectly. Very satisfied with the service and especially the outcome. Excellent work.
Customer in Merseyside Posted on 21/07/2021 , work completed 20/07/2021
The trader replied (on 24/07/2021)
Thanks very much for taking the time to write a review. We're very glad that you were happy with our service.
Trustworthy computer experts
Customer Service
Quality
Value
I asked Propergeeks to check my laptop and install reliable protection software. The company is local and has built an excellent reputation for reliability, honesty and technical knowhow. I was kept informed of the progress of the work and offered impartial advice. Superb service with complete reliability and at a very competitive price.
Carolyn in Merseyside Posted on 07/06/2021 , work completed 04/06/2021
The trader replied (on 07/06/2021)
Thanks very much for taking the time to leave us a review. Much appreciated by everybody here.
Only the very best
Customer Service
Quality
Value
One-stop shop for all of your computer needs. Guaranteed 5 stars Corey did a really great job on the repair today and I am very pleased with how my computer has been returned by Chris the installer cant be faulted the best in the world!
Len in Merseyside Posted on 21/05/2021 , work completed 21/05/2021
The trader replied (on 03/06/2021)
We're sincerely grateful for your positive review. Thanks!
Excellent work and service
Customer Service
Quality
Value
Replaced HDD with SSD and installed security system. Very happy with work and the prompt service over last three years and the fact that there is a delivery and set up at the home system. I like the personal service and Chris the young man who comes out explains things well and not in any patronising fashion for a non-techy like me. I feel reassured to have Proper Geeks to call on if anything goes wrong with either of my two computers or printers.
Customer in Merseyside Posted on 14/05/2021 , work completed 13/05/2021
The trader replied (on 17/05/2021)
Thanks very much for your positive review. I've passed on your complimentary comments to Chris.