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Propergeeks.co.uk

4.9

274 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

Organisations and Awards

Mar 2020

About

Established in 2008, Propergeeks is based entirely on the Wirral but we cover all CH postcodes. We offer a mobile service covering Wirral and Ellesmere Port and a shop-based service from our Leasowe Road store in Wallasey Village. We also offer a 'Remote Support Desk' facility which, in many cases, can resolve common software issues without the need for us to have any physical contact with customers or their devices, (internet service required).

We have over 30 years experience in repairing computers and laptops and we only employ skilled staff who are trained and competent to handle any computer problem, skillfully and quickly. We offer free advice if you need it, a free collection and delivery service if you need that and we never charge a call-out fee. Our reputation is your guarantee that you'll be happy with what we do, happy with the price we charge and happy to recommend us to your friends and family.

What we do

  • Computer Repairs

  • Accessories and parts

  • More Services

    • pc laptop tablet smartphone repairs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
274 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
SONY spring clean
Customer Service
Quality
Value
I am very happy with my (6 year old) SONY laptop but it's been struggling of late. USB issues and Windows 7 updates not loading, I couldn't face the task of investigating the problems myself. I dropped it with the Geeks with a list of my gripes. After a few update phone calls I agreed to having Windows 10 installed. Within a week, I had a boot up problem. They asked me to bring it it in for a once over and 2 days later they rang to say it was resolved - no extra charge. They kept me updated with regular phone calls and no work was done until they'd discussed it with me first. Great service. Ps. It still run like a 6 year old laptop, but at least it stays up and running now.
Customer in Merseyside Posted on 18/11/2018 , work completed 14/11/2018
The trader replied (on 29/04/2019)
We sincerely appreciate your review, thanks.
Prompt professional helpful
Customer Service
Quality
Value
Told me exactly what they were doing explained why new parts were needed. Very satisfactory, will use again.
Alex, Merseyside Posted on 25/10/2018 , work completed 25/10/2018
The trader replied (on 29/04/2019)
Thanks very much for taking the time to leave us a review.
Great service
Customer Service
Quality
Value
Great service as always.
Ian, Merseyside Posted on 16/10/2018 , work completed 16/10/2018
The trader replied (on 29/04/2019)
Thanks very much for your review.
Professional service
Customer Service
Quality
Value
Kept me informed about work progress on my CPU. Advising and recommending on solutions and costs involved. Good end result at cost advised.
Chris, Merseyside Posted on 12/10/2018 , work completed 12/10/2018
The trader replied (on 06/11/2018)
Thanks very much for taking the time to review our service. Much appreciated
Professional And Helpful
Customer Service
Quality
Value
I Have Used Proper Geeks For Nine Years Now And Have Always Been Happy With Their Service.Steve Is A Very Professional And Helpful Man Who With His Employees Offers A First Class Repair And Ongoing Help.Would Recommend To Anyone.
DOUG 67 Posted on 26/09/2018 , work completed 26/09/2018
The trader replied (on 06/11/2018)
Thanks for your kind review. Much appreciated.
Helpful
Customer Service
Quality
Value
I took my old laptop which had stopped working. They diagnosed that the motherboard was broken and it was not worth the cost of repair.
Pat, Merseyside Posted on 26/09/2018 , work completed 26/09/2018
The trader replied (on 06/11/2018)
Thanks very much for leaving us your review. It's much appreciated.
My review
Customer Service
Quality
Value
Highly trustworthy.
Brian, Merseyside Posted on 25/09/2018 , work completed 25/09/2018
The trader replied (on 06/11/2018)
Thanks very much for taking the time to review our service.
Very helpful
Customer Service
Quality
Value
Propergeeks are a very helpful and reliable company. Helped me understand problem on laptop and gave good advice. The whole team are polite on the phone and in person and I feel comfortable going there. Very reasonably priced on new purchases and for repairs.
M, Merseyside Posted on 18/09/2018 , work completed 18/09/2018
The trader replied (on 06/11/2018)
We really appreciate your review. Thanks for taking the time.
Apple Mac cursor problem
Customer Service
Quality
Value
My Apple Mac developed an intermittent cursor fault in that it behaved erratically. Although Propergeeks were unable to resolve the problem they offered to clean and tune up my laptop and gave advice on where to have the matter investigated further. Very helpful, polite staff and no charge!
Peter, Merseyside Posted on 17/09/2018 , work completed 17/09/2018
The trader replied (on 06/11/2018)
Many thanks for leaving us a review. We really appreciate it.
Professional
Customer Service
Quality
Value
Always find service professional, with excellent communication.
Nick, Merseyside Posted on 13/09/2018 , work completed 13/09/2018
The trader replied (on 06/11/2018)
Thanks very much for leaving us your review - much appreciated by everyone here.