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Propergeeks.co.uk

4.9

274 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

Organisations and Awards

Mar 2020

About

Established in 2008, Propergeeks is based entirely on the Wirral but we cover all CH postcodes. We offer a mobile service covering Wirral and Ellesmere Port and a shop-based service from our Leasowe Road store in Wallasey Village. We also offer a 'Remote Support Desk' facility which, in many cases, can resolve common software issues without the need for us to have any physical contact with customers or their devices, (internet service required).

We have over 30 years experience in repairing computers and laptops and we only employ skilled staff who are trained and competent to handle any computer problem, skillfully and quickly. We offer free advice if you need it, a free collection and delivery service if you need that and we never charge a call-out fee. Our reputation is your guarantee that you'll be happy with what we do, happy with the price we charge and happy to recommend us to your friends and family.

What we do

  • Computer Repairs

  • Accessories and parts

  • More Services

    • pc laptop tablet smartphone repairs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
274 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Great service
Proper Geeks were of great service converting all my old emails from my old 13 years South African PC onto my new lap top. He was punctual and reliable, as well as being very patient in showing how to navigate the new system. As I am nearly 60 and not very computer literate, he showed a great deal of patience, for which I greatly appreciated. I have no hesitation in recommended Proper Geeks for any computer requirements, and especially if you are of an older generation.
Elaine in Merseyside Posted on 09/12/2021 (Reviewer did not use service)
The trader replied (on 09/12/2021)
Thanks very much for taking the time to leave us a review. We're glad you were pleased with our service.
Great service from a great team.
Customer Service
Quality
Value
I’ve used Proper Geeks in the past, having bought a PC from them and had them carry out repairs. Their services were excellent. Nothing is too much trouble. Today I used their services again to assist my son who was involved in a video conference session. They attended my home promptly and quickly got my laptop ready to ensure the session went without a hiccup. They even stayed for the start in order to provide support if anything went wrong. Needless to say all went well. They really know their stuff and I give them 10/10. Finally, I highly recommend this company to anybody who has an IT problem. Great people.
Anthony in Merseyside Posted on 08/12/2021 , work completed 08/12/2021
The trader replied (on 09/12/2021)
We're glad we could help. Thanks very much for taking the time to leave us your review.
Excellent, friendly service, highly recommend
Customer Service
Quality
Value
Corey fixed the problem with our laptop in five minutes, he was professional, courteous and knowledgable. We are returning customers to Proper Geeks and wouldn't go anywhere else for our computer needs. Highly Recommend.
Customer in Merseyside Posted on 18/11/2021 , work completed 18/11/2021
The trader replied (on 30/11/2021)
Thanks very much for taking the time to leave us a review. I've passed on your kind words to Corey.
Efficient, friendly service
Customer Service
Quality
Value
I bought a second hand computer and needed it to be cleaned up. It was done to the agreed schedule and within budget and they gave me a bigger hard drive to be able to do more with my computer. The quick service was great and my computer feels (and acts) like new - it's fast again.
Customer in Flintshire Posted on 13/11/2021 , work completed 06/11/2021
The trader replied (on 30/11/2021)
Thanks very much for your positive feedback. We're glad we could help.
First Class
Customer Service
Quality
Value
Thanks once again to Propergeeks for the fantastic, professional service they provide. From answering the phone to dealing with any problem their customer service cannot be faulted. A problem with my laptop was sorted remotely and quickly by Ross with great expertise. I wouldn't dream of going anywhere else and thoroughly recommend them to anyone else having tech problems
Customer in Merseyside Posted on 04/11/2021 , work completed 04/11/2021
The trader replied (on 08/11/2021)
Thanks very much for your review, it means a lot to everybody here.
Helpful and clear advice, given in a polite and friendly fashion.
Customer Service
Quality
Value
It would be difficult to fault Propergeeks way of going about things. Nothing smart-arsed about them. Just good old fashioned courtesy and helpfulness from people who know their stuff, and no patronising nonsense meted out to people like me who know nothing about computers. Their suggestions resolved the problem with my computer without the need for a home appointment after they had carried out a health check on it at their premises. I have no hesitation in recommending them if you have a computer problem.
Customer in Merseyside Posted on 03/11/2021 , work completed 01/11/2021
The trader replied (on 08/11/2021)
Thanks for taking the time to review our service. We're glad you were happy with what we did.
Sorting storage problems and fully updating the operating system
Customer Service
Quality
Value
Many thanks for sorting out a difficult storage problem and updating the laptop with the latest operating system Thanks also for explaining the process and offering tips on storage going forward. Will recommend your comprehensive service highly Please do not put my phone number or e mail address in the public domain.
Customer in Merseyside Posted on 28/10/2021 , work completed 28/10/2021
The trader replied (on 31/10/2021)
Thanks very much for taking the time to review our service. We're happy that your experience was a positive one.
No hesitation to recommend
Customer Service
Quality
Value
My 'All in one Dell computer' suddenly would not boot up and started bleeping with a black screen! On a neighbour's recommendation, I rang Computergeeks.co.uk. Problem fixed within the week, All data saved, Amazing service, very professional, good price, lots of extra advice. No hesitation recommending especially if you live on the Wirral!
David in Merseyside Posted on 08/10/2021 , work completed 06/10/2021
The trader replied (on 25/10/2021)
Thanks very much for your positive review. We're glad we could help.
Great service and advice
Customer Service
Quality
Value
Took my tired old laptop in for some TLC. Corey was very helpful and advised it could be repaired. After some deliberation, I decided to buy a new laptop, which was set up for me and old my old data transfered. No hesitation in recommending these guys, could not have done more for me
Customer in Merseyside Posted on 07/10/2021 , work completed 07/10/2021
The trader replied (on 25/10/2021)
Thanks for taking the time to leave us a review. I've passed on your kind comments to Corey.
Investigate unusual problem with my PC
Customer Service
Quality
Value
Due to being unable to solve the problem at a home visit they kindly took it away to their workshop and managed to solve it advising it was down to an unusual problem with a certain section of graphics. They kept me informed at all times and retained the PC for a week keeping it on test to make sure. They explained everything to me and returned it on the day and time arranged. At all times as always they gave me an excellent service. I use them at all times of need and have done so since the business opened as it is so local and reliable. ALL the staff are wonderful, polite and efficient and nothing is too much trouble.
Susan in The Wirral Posted on 27/09/2021 , work completed 27/09/2021
The trader replied (on 28/09/2021)
Thanks very much for your kind review, it means a lot to everybody here.