Propergeeks.co.uk

Did a great job upgrading my Dell lap top to Windows 10 and installing a new antivirus system and Office 2019. Although they encountered some issues they honored their originally quoted price and kept me updated whilst they were completing the work. Very satisfied and would highly recommend this Company.

I recently purchased a new desktop computer from Propergeeks. The price matched those of the large high street companies and the service I received from start to finish was outstanding. I am not a ‘techo’ so I needed easy to understand advice and guidance. The staff were excellent, explaining things in a very clear and simple way. My old computer was collected from my home and taken to their workshop to have the data and files transferred to my new computer. It was then personally delivered to my house where the technician, Chris, set it up and installed my security package, Microsoft Office and various other services I had on my previous computer. The whole operation was carried out efficiently without any fuss. Each stage was explained to me clearly and I was also even given a tutorial by Chris on how my new Windows 10 and Office operate. The overall price for the new computer and the various services was extremely reasonable and competitive. The personal, no fuss service I received was outstanding and would recommend this company without hesitation.

I delivered my computer to the shop on Thursday 31 October 2019 together with an external Back up. I was told it would probably be a few days before they could analyse what the problem was. I told them there was a document on the back-up which was urgently needed - for Saturday - but it would need editing first. They rang me me on Friday to say they had been able to find the file and would put it on a Memory stick. I took this home and edited it on an old computer, saving it back on the Memory stick which I then returned to the shop. The staff then printed off the documents for me. The following Tuesday I was notified that the Mother Board was kaput and the cost of repairing uneconomical. I accepted the quotation for a replacement computer with the data uploaded and installed. This was done today by arrangement. I must compliment the Staff, especially Chris and Ross, on their most pleasant manner and courtesy as well as their skill and efficiency in dealing with my needs. As someone who has had his own business for over 30 year, I am fully aware of the importance of quality and service and the training and motivation of Staff in this regard. It has been a pleasure to do business with ProperGeeks and I have already started to notify my friends of your excellent service.

Repaired a laptop and fitted a new solid state hard drive and added a virtual windows 95. They managed to save all my data from a damaged hard drive. Laptop is now like new. (Haven't got into the Windows 95 yet) We had a bit of a hiccup but it was all sorted to my complete satisfaction due to their professionalism so no hesitation in giving a 5 star review.

The work was done efficiently and quickly. They also kept in touch with me throughout the work being done.

I found them knowledgeable, very helpful and reasonably priced. After a house call, the PC was taken to their workshop and both problems were sorted out.

Contacted this company by phone on June 5th to establish if they could fit a replacement drawer in my desktop pc.Dropped it in and was informed a day or two later that they had ordered a replacement and given a price for the job.They rang me on the 13th June to confirm all was well and the PC was ready for pick up at the price quoted. Collected it on June 13th and am delighted with the result. Very professional and efficient staff and am most impressed with the service.

Full information was given before work was carried out. Work was completed to my satisfaction including a home visit to set up computer an the staff all conversed with a 'woman of a certain age' in a very helpful manner. I would recommend them to anyone needing repairs or honest assessment of their computer problems.