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Propergeeks.co.uk

4.9

274 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

Mar 2020

About

Established in 2008, Propergeeks is based entirely on the Wirral but we cover all CH postcodes. We offer a mobile service covering Wirral and Ellesmere Port and a shop-based service from our Leasowe Road store in Wallasey Village. We also offer a 'Remote Support Desk' facility which, in many cases, can resolve common software issues without the need for us to have any physical contact with customers or their devices, (internet service required).

We have over 30 years experience in repairing computers and laptops and we only employ skilled staff who are trained and competent to handle any computer problem, skillfully and quickly. We offer free advice if you need it, a free collection and delivery service if you need that and we never charge a call-out fee. Our reputation is your guarantee that you'll be happy with what we do, happy with the price we charge and happy to recommend us to your friends and family.

What we do

  • Computer Repairs

  • Accessories and parts

  • More Services

    • pc laptop tablet smartphone repairs

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
274 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended

Recommended

by 99% of customers
Sort by
Replacement of DVD drawer ti desktop pc
Customer Service
Quality
Value
Contacted this company by phone on June 5th to establish if they could fit a replacement drawer in my desktop pc.Dropped it in and was informed a day or two later that they had ordered a replacement and given a price for the job.They rang me on the 13th June to confirm all was well and the PC was ready for pick up at the price quoted. Collected it on June 13th and am delighted with the result. Very professional and efficient staff and am most impressed with the service.
Customer in Merseyside Posted on 15/06/2019 , work completed 12/06/2019
Recommended
The trader replied (on 14/02/2020)
We're glad you were happy with the service you received. Thanks very much for your review.
Very helpful
Customer Service
Quality
Value
Very helpful installed replacement battery
Janet, Merseyside Posted on 14/06/2019 , work completed 14/06/2019
Recommended
The trader replied (on 14/02/2020)
Thanks very much for your positive review.
Very efficient company with a helpful team
Customer Service
Quality
Value
Full information was given before work was carried out. Work was completed to my satisfaction including a home visit to set up computer an the staff all conversed with a 'woman of a certain age' in a very helpful manner. I would recommend them to anyone needing repairs or honest assessment of their computer problems.
Customer in Merseyside Posted on 01/06/2019 , work completed 22/05/2019
Recommended
The trader replied (on 14/02/2020)
We're very grateful for your positive review. Thanks for taking the time to comment.
Very helpful
Customer Service
Quality
Value
I was a customer trying to solve a tablet problem, your assistant Corrie Warren was very helpful.
George, Merseyside Posted on 23/05/2019 , work completed 23/05/2019
Recommended
The trader replied (on 14/02/2020)
Thanks for your positive review. I've passed on your comments to Corey.
Job done.
Customer Service
Quality
Value
Job done and working.
Peter John, Merseyside Posted on 03/05/2019 , work completed 03/05/2019
Recommended
The trader replied (on 16/05/2019)
We're very grateful for your review - thanks.
Excellent Service
Customer Service
Quality
Value
iPad mini required new screen after being dropped on the floor. Very helpful, explained the procedure for the replacement. Communication and the speed of repair were excellent.
Customer in Merseyside Posted on 01/05/2019 , work completed 01/05/2019
Recommended
The trader replied (on 01/05/2019)
We're very grateful for your review - thanks!
Work carried out to usual high standard and efficiency.
Customer Service
Quality
Value
Having been a customer of Propergeeks for many years, I have always found the staff to be courteous, efficient and reliable. I am not a confident computer user, but have received tremendous support whenever I have experienced a problem, and would not hesitate to recommend them.
Customer in Merseyside Posted on 30/04/2019 , work completed 26/04/2019
Recommended
The trader replied (on 01/05/2019)
Thanks very much for taking the time to leave us a review. We're glad you were happy with our service.
Excellent service.
Customer Service
Quality
Value
Problem with my tablet and could not fault the service given. Would definitely recommend "propergeeks" to all my friends.
Customer in Merseyside Posted on 16/04/2019 , work completed 16/04/2019
Recommended
The trader replied (on 14/02/2020)
Sincere thanks for taking the time to leave us a review.
Very disappointed
Customer Service
Quality
Value
My computer is an H.P envy 2016 model. I accepted a windows update and then the computer would not reboot. Propergeeks had my computer for 50hrs then informed me the "motherboard" was faulty and the computer would have to be returned to H.P. I took it to Akita Consoles for a 2nd opinion and they completely sorted the problem in 2 hrs. I would give only a Zero rating.
William, Merseyside Posted on 01/04/2019 , work completed 01/04/2019
The trader replied (on 29/04/2019)
I was very disappointed to read your review and we're really sorry that your experience of using our service proved to be a negative one. I have reviewed our service record card for your repair and I have also spoken to the engineer involved in the diagnostics of your laptop. I now have a clear picture as to why we reached the conclusion that we did regarding the motherboard issue. Because of GDPR regulations, I will write to you personally with those findings at your home address. We handle over 3000 devices every year at Propergeeks and we're proud of the service we offer and of the positive reviews that we usually attract. It is always a matter of regret to us when we fail to meet our customers expectations and obviously in your case, we failed to convey a clear explanation as to the conclusions we reached and the reasons for reaching those conclusions. Please accept our sincere apologies for those failings and be assured that we have revised our systems to illuminate future occurrences of similar miscommunications.
Excellent service.
Customer Service
Quality
Value
Excellent service has been provided by Propergeeks on various occasions. About two and a half years ago I bought from them a Windows 10 computer to replace my old Windows XP computer which was life-expired. Windows 10 was new to me at that time and I needed help to get started. I found that the members of staff are pleasant and helpful and have an aptitude for giving me the right information to help me to help myself, having regard for my own ability. I have since bought from them a Windows 10 tablet and a Windows 10 laptop computer which I am happy with.
Customer in Merseyside Posted on 18/03/2019 , work completed 15/03/2019
Recommended
The trader replied (on 29/04/2019)
Thanks for taking the time to leave us a review. We're happy that your experience was a positive one.
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.