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Quality Drainage Company Ltd

4.8

133 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

Sep 2019

About

Quality Drainage Company Ltd (QDC) is an award winning family run business covering all aspects of drainage from Emergency Unblocks, Installations, Excavations & Repairs, Preventative Maintenance Contracts and CCTV Surveys. We also have the specialised equipment to clear Sani-Flow wastepipes.

All engineers wear uniform, carry ID Badges, are CRB checked and trained in Health & Safety, Drain & Sewer Cleaning, CCTV Surveys, Drain Lining and hold valid CSCS cards.

We are pleased to confirm that we are members of many accreditations including Trading Standards Approved, Safe Contractor, Constructionline, Exor and Water Jetting Association.

We are not your average drainage company, we are your Quality Drainage Company!

What we do

  • Drain clearance contractors

    • CCTV drain surveys
    • Drain and sewer services
    • Drain installation
    • Emergency drain clearance service
    • Gutter clearance
  • Handyman and home maintenance services

  • Plumbers

    • Emergency plumbing services
  • Pest control

    • Mammals and Rodents
    • Pest Damage proofing
  • More Services

    • drain jetting
    • collapsed drains
    • blocked sink
    • blocked toilet

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.8
133 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Excellent service
Customer Service
Quality
Value
Did a fantastic job in solving a really smelly problem. Two other companies couldn’t solve it (or just couldn’t be bothered to find the problem) but these guys were great. They were cheaper, friendlier, and new how important it was to me as we have two young kids and the smell was bad. I’m glad to say the smell has gone and it’s all thanks to QDC. 👍
Customer in Greater London Posted on 13/07/2019 , work completed 10/07/2019
Prompt results
Customer Service
Quality
Value
Office staff friendly and professional, competently organising survey. Surveyor made confirmatory phone call and undertook work. Also then following up with call. Technology also used to full advantage.
Mark, Surrey Posted on 04/06/2019 , work completed 04/06/2019
Saniflo Blockage
Customer Service
Quality
Value
Great bunch of guys, sorted out my pipe blockage in around about way, quickly and efficiently. We be using them again for all plumbing and drainage works.
Customer in Greater London Posted on 18/05/2019 , work completed 14/05/2019
Quick, professional & friendly.
Customer Service
Quality
Value
QDC was available very quickly & managed to solve the drain/blockage issue straight away. Many thanks for the prompt & professional service.
Adrien, London Posted on 04/05/2019 , work completed 04/05/2019
Good job
Customer Service
Quality
Value
Arrived on time, were very courteous. Worked quickly and effectively and left the place clean and tidy. A good job well done.
Alison, London Posted on 02/05/2019 , work completed 02/05/2019
Excellent service
Customer Service
Quality
Value
Professional, courteous, efficient. Excellent work, done on time, as promised, with positive result!
Richard, London Posted on 30/04/2019 , work completed 30/04/2019
Very helpful information
Customer Service
Quality
Value
I needed a camera survey quickly before proceeding with other work. Contacted QDC on a Sunday, survey fixed for Monday. Two operatives arrived on time, high quality survey completed satisfactorily, with commentary, replays and helpful advice given about drains and how to approach problem. I asked further questions by email. Luke phoned me back promptly with helpful answers. This family business has good experience. I have now received DVD of survey as well as link to online version. Probably bit more more expensive than other companies, but well worth it in my opinion.
Customer in Greater London Posted on 29/04/2019 , work completed 18/03/2019
Prompt and professional
Customer Service
Quality
Value
QD responded quickly to initial phone call re: blocked drain. Arrived on time, diagnosed problem and carried out remedial work.
David, London Posted on 09/04/2019 , work completed 09/04/2019
Wrongly charged
Customer Service
Quality
Value
We contacted Quality Drainage (QD) to unblock a drain on March 11. The two workmen appeared to have successfully cleared the blockage so we paid for the work undertaken. However, 10 days later a surveyor arrived (we are in the process of selling our house) and he declared that the drain was again blocked. We contacted QD and advised them of the situation. A short while later the same two workmen arrived and confirmed that the drain was, indeed, blocked. It was alleged that the blockage was caused by wipes and therefore a second charge would have to be made. I strongly deny that any wipes have been thrown down our toilets and can only assume that the first visit by QD did not thoroughly clear the blockage and we have been charged twice for the service.
Customer in Greater London Posted on 30/03/2019 , work completed 21/03/2019
The trader replied (on 03/04/2019)
I am sorry you feel this way but on looking into this further, on the first visit we also carried out a CCTV survey and if it was indeed still blocked we would not have been able to do this. We did give recommendations we felt were appropriate to stop any future problems. Should you wish to have a free site visit with our Director so he can go through this with you in more detail this can be arranged.
Yes, indeed
Customer Service
Quality
Value
Sunday afternoon call out for my problem. Arrived promptly within 30 minutes of phone call. Manhole in difficult position and required extra work to clear debris to gain access. All work done within quote, pleasant and professional worker. We were very pleased.
Stuart, Kent Posted on 17/03/2019 , work completed 17/03/2019