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Quality Drainage Company Ltd

4.8

134 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
See customer reviews & leave a review

Organisations and Awards

Sep 2019

About

Quality Drainage Company Ltd (QDC) is an award winning family run business covering all aspects of drainage from Emergency Unblocks, Installations, Excavations & Repairs, Preventative Maintenance Contracts and CCTV Surveys. We also have the specialised equipment to clear Sani-Flow wastepipes.

All engineers wear uniform, carry ID Badges, are CRB checked and trained in Health & Safety, Drain & Sewer Cleaning, CCTV Surveys, Drain Lining and hold valid CSCS cards.

We are pleased to confirm that we are members of many accreditations including Trading Standards Approved, Safe Contractor, Constructionline, Exor and Water Jetting Association.

We are not your average drainage company, we are your Quality Drainage Company!

What we do

  • Drain clearance contractors

    • CCTV drain surveys
    • Drain and sewer services
    • Drain installation
    • Emergency drain clearance service
    • Gutter clearance

  • Handyman and home maintenance services

  • Plumbers

    • Emergency plumbing services

  • Pest control

    • Mammals and Rodents
    • Pest Damage proofing

  • More Services

    • drain jetting
    • collapsed drains
    • blocked sink
    • blocked toilet

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
134 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Recommended

Recommended

by 98% of customers
Sort by
Wrongly charged
Customer Service
Quality
Value
We contacted Quality Drainage (QD) to unblock a drain on March 11. The two workmen appeared to have successfully cleared the blockage so we paid for the work undertaken. However, 10 days later a surveyor arrived (we are in the process of selling our house) and he declared that the drain was again blocked. We contacted QD and advised them of the situation. A short while later the same two workmen arrived and confirmed that the drain was, indeed, blocked. It was alleged that the blockage was caused by wipes and therefore a second charge would have to be made. I strongly deny that any wipes have been thrown down our toilets and can only assume that the first visit by QD did not thoroughly clear the blockage and we have been charged twice for the service.
Customer in Greater London Posted on 30/03/2019 , work completed 21/03/2019
The trader replied (on 03/04/2019)
I am sorry you feel this way but on looking into this further, on the first visit we also carried out a CCTV survey and if it was indeed still blocked we would not have been able to do this. We did give recommendations we felt were appropriate to stop any future problems. Should you wish to have a free site visit with our Director so he can go through this with you in more detail this can be arranged.
Yes, indeed
Customer Service
Quality
Value
Sunday afternoon call out for my problem. Arrived promptly within 30 minutes of phone call. Manhole in difficult position and required extra work to clear debris to gain access. All work done within quote, pleasant and professional worker. We were very pleased.
Stuart, Kent Posted on 17/03/2019 , work completed 17/03/2019
Recommended
Great and thorough service.
Customer Service
Quality
Value
Thank you (Dean) for a great service. It was efficient, clean and followed by great advice.
Esi, Kent Posted on 15/02/2019 , work completed 15/02/2019
Recommended
Professional
Customer Service
Quality
Value
The installation of liners to repair cracks in our drains was carried out with minimum fuss, and no damage to our paving, by two very pleasant young men who declined any offers of hot drinks despite a very cold day. We did have a smell in our bathroom the following day but were assured by telephone that it would go away - it did within a day!
Colin, Surrey Posted on 10/01/2019 , work completed 10/01/2019
Recommended
Highly recommend
Customer Service
Quality
Value
From the quote to the work being undertaken the whole process was handled very professionally and hassle free! Very happy with the work that was done and very reasonably priced too. Would not hesitate to recommend Quality Drainage Company Ltd.
Which? Trusted Traders Consumer Posted on 17/09/2018 , work completed 17/09/2018
Recommended
Prompt professional helpful
Customer Service
Quality
Value
Fast and efficient service. Friendly clean and helpful.
Graham, Kent Posted on 05/06/2018 , work completed 05/06/2018
Recommended
Very good job, prompt & professional
Customer Service
Quality
Value
I was extremely pleased with the excellent work the two men did on my blocked drain. They worked very hard and efficiently, and were very polite and courteous, I would recommend Q.D.C Ltd to neighbours and friends.
Margaret, Kent Posted on 07/04/2018 , work completed 07/04/2018
Recommended
Great job
Customer Service
Quality
Value
On time and efficient.
Matthew, Kent Posted on 01/03/2018 , work completed 01/03/2018
Recommended
Did a good job
Customer Service
Quality
Value
Quality drainage were clearing a blockage in next doors drainage. I asked if they could do the same for me and they came round straight and cleared the blockage.
Brian, Kent Posted on 25/02/2018 , work completed 25/02/2018
Recommended
Great service!
Customer Service
Quality
Value
Had someone to me within one hour of calling! Very efficient and gentleman very friendly. Defo be using again should we need to!
Holly, Kent Posted on 19/01/2018 , work completed 19/01/2018
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.