A representative of R.B. Porter Ltd attended my home as I required a replacement boiler. I received a full explanation regarding installation and all my questions were answered. I subsequently received a quote and arranged for installation to take place about 4 weeks later. However, 10 days prior to the installation date I became aware that my hot water cylinder in my airing cupboard was leaking which had caused damage to my ceiling. This left me with no hot water supply. I informed R.B. Porter Ltd the following morning. Arrangements were made to install my new boiler and replace my hot water cylinder the following day. The two engineers who attended were courteous and took pride in their work, this was evident from the neatness of the pipework. Upon completion of the work the boiler operation was fully explained, paperwork left with me, and all rubbish taken away. I cannot thank R.B. Porter enough for carrying out the work earlier than scheduled and I would not hesitate to recommend them to family and friends.

A representative from R B Porter came to look at our broken boiler but instead of having to have a complete new boiler the engineer confirmed that he may be able to trace a fan for our unit (it is quite old now and a new part could not be ordered). They sourced the fan, had it delivered and within a week they had fitted it and my home was warm again for a fraction of the price of a brand new boiler. I cannot fault their work and they went that 'extra mile' to help us out. I have no hesitation in recommending them - a brilliant, fast and efficient service.

Having been let down by a previous company wanting me to wait 4 months for a boiler service, I was over the moon with the service provided by R B Porter Limited. I have found them to be very responsive in a time based manner and the quality of the work was excellent. The technician who came to the house was courteous, tidy and efficient. I shall certainly be using them for all my boiler requirements from now on.

We had an old boiler removed and the system converted to a pressurised condensing system. The job involved clearing tanks from the loft and removing a large boiler and a lot of pipework. The job was done in a completely professional manner. From the quote to the commissioning - everything was done in a friendly and professional manner. The work was carried out by 2 men who knew exactly what they were doing. One man was the person who had done the quote and so knew exactly what was involved. The work was done very tidily with no mess. Both men were very friendly - which always makes a difference - but over 2 days they never stopped working - no time was wasted. I will be using them again for smaller jobs and would highly recommend them.

I asked Porters to check out my old heating system as it was no longer up to the job. They are an old established firm and have good reviews as a trusted trader. They were very helpful and I asked them to remove my old system and install a complete new modern boiler and radiators. Their quote was fair for the amount of work needed. They did a first class job and I was impressed with the professional way they minimised disruption and mess. They took all the old system away and always tidied up afterwards . Highly recommended!