Endorsed by Which?

R.B Porter Limited

4.8

77 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

R B Porter Ltd is a Gas Safe Registered (3890), family run company supplying central heating and plumbing solutions to Stourbridge and the surrounding areas since 1961.

We have built a strong, reliable, and successful reputation based on our ethos for quality workmanship, efficiency, and excellent customer service. No job is too small.

As a result, we are the longest established Which? approved central heating and plumbing contractor in the DY postcode (since June 2014).

What services can we provide you with?

• New installations, boiler changes, and system upgrades

• Servicing, repairs, and breakdowns

• General plumbing requirements and chemical powerflushing

• Smart heating solutions (Nest Pro and Drayton Wiser Approved Installer)

• Domestic, Commercial, and Industrial

• Landlord Gas Safety Certificates (CP12's)

• Natural Gas, LPG, Unvented Hot Water, and Warm Air

• Thermal imaging surveys, and leak detection

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas emergencies
    • Power flushing
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)
  • More Services

    • landlord gas safety checks
    • smart thermostats

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
77 reviews
Customer Service
4.9
Quality
4.8
Value
4.6
Sort by
Fantastic Professional Service
Customer Service
Quality
Value
I needed a new gas boiler installed. From the very first communication via phone the company were really helpful and professional. I had a query which was answered very quickly. The workmen arrived promptly, and were friendly and polite. The work was carried out over a whole day and the job was very well done to a high standard. I would highly recommend. Debbie
Customer in West Midlands Posted on 16/06/2023 , work completed 15/06/2023
Excellent service replacing old boiler with new
Customer Service
Quality
Value
From first enquiry to the home visit and quotation, everyone I dealt with was friendly and professional. All that I needed to know was explained to me and they were happy to give advice and answer all my questions, which put me at ease and gave me the confidence to go ahead. The installation team were courteous, respectful of my home and did a very professional job, leaving the area neat and tidy with all the rubbish removed. I received a call the next day to check I was happy with everything and I've had a couple of visits since to sort an issue that cropped up, so I can say the aftersales service is also excellent. Overall, I just got the feeling they are a genuine and trustworthy company as everything happened as discussed and the price was as quoted, and I will certainly be using R B Porter in the future for their other services.
Customer in West Midlands Posted on 17/05/2023 , work completed 04/04/2023
A week we were dreading !!!
Customer Service
Quality
Value
We have used Porters for many years for jobs such as Boiler servicing, leaks, heating issues etc etc. But having recently moved house we decided to replace the existing boiler, as well as have some other major plumbing work including replacing tanks in the loft, additional pipework as well as other less significant jobs completed. Darren and Wayne were here for a full week. Every day 8.30 a.m until 5.00 p.m. Such approachable, pleasant guys, a real credit to Porters. Their work (so far) was faultless ...... nothing was too much trouble. We were only left without hot water and heating for a minimum amount of time. Cannot recommend them enough.
Customer in West Midlands Posted on 28/04/2023 , work completed 21/04/2023
Gas boiler installed professionally and carefully
Customer Service
Quality
Value
Needing a new Worcester Bosch boiler, I contacted a lot of local accredited installers. Using a Worcester-accredited installer meant that I got double the warranty period on the boiler. Several companies came out to look at the work. R.B. Porter were the only ones who actually measured my water flow rate, a crucial measurement to size a combi boiler correctly. More importantly, they were the only ones who actually made scientific sense when they spoke to me, and who weren't just trying to sell their services by over-promising or contradicting themselves as they talked (always a red flag when that happens). R.B. Porter seemed up-to-date and knowledgeable about modern building regulations, Worcester Bosch products, and how to install them according to the manufacturer's requirements. For the installation, the team turned up on time and completed all the work carefully and professionally. They were polite and pleasant to deal with, they took care to cause as little disruption as possible, despite having to turn off the gas and the water in the middle of winter. And now I have a new boiler which is working well, is the right size, and is set up to minimise gas consumption. I would certainly recommend R.B. Porter for gas boiler installation and servicing.
Customer in West Midlands Posted on 04/02/2023 , work completed 23/01/2023
Excellent Service
Customer Service
Quality
Value
R B Porter were friendly and professional from the start. They came over to quote for a new boiler at a time which suited us. They explained everything we needed and what they would do. They booked us in when siuted us and turned up on time and completed the job in one day as advised. The 2 people who fitted it were very friendly and answered some questions we asked with plenty of knowledge. We received a call to check if all was OK so a top class experience all round.
Customer in West Midlands Posted on 13/10/2022 , work completed 11/10/2022
Boiler Replacement
Customer Service
Quality
Value
Excellent company to deal with, from first phone call to finished installation. Very professional workmanship neat, tidy and very polite. cleaned up any mess and removed all rubbish from site. Would definitely recommend and use again.
Customer in West Midlands Posted on 22/04/2022 , work completed 21/04/2022
Excellent Working Team
Customer Service
Quality
Value
From the time of inquiries till completion we couldn’t have asked for more. Rhys keeping us well informed Darren and Wayne were excellent over the four days of replacing our complete central heating system which they undertook in a professional, polite and knowledgeable manner explaining each step of the way. Completely trustworthy and it felt like they left as friends. We will use them again
Customer in West Midlands Posted on 18/02/2022 , work completed 17/02/2022
Excellent work
Customer Service
Quality
Value
Very happy with our replacement boiler. Everything was great from the initial survey to the installation. Professional, responsive, punctual, polite, tidy and competent. Would definitely use again.
Customer in West Midlands Posted on 24/07/2020 , work completed 23/07/2020
Replace all old radiators.
Customer Service
Quality
Value
Have used Porters for years to service our boiler and other plumbing jobs. On this occasion they fitted new radiators in every room in my mum's bungalow. Competitive, excellent tidy job as usual.
Richard, West Midlands Posted on 10/01/2020 , work completed 10/01/2020
Would recommend
Customer Service
Quality
Value
Competitive quote for a replacement combi boiler. Went ahead and engineers arrived on time on agreed date. No concerns, pleased with work done and area left tidy. Would recommend.
Customer in West Midlands Posted on 23/10/2019 , work completed 07/10/2019