Endorsed by Which?

R.B Porter Limited

4.8

77 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

R B Porter Ltd is a Gas Safe Registered (3890), family run company supplying central heating and plumbing solutions to Stourbridge and the surrounding areas since 1961.

We have built a strong, reliable, and successful reputation based on our ethos for quality workmanship, efficiency, and excellent customer service. No job is too small.

As a result, we are the longest established Which? approved central heating and plumbing contractor in the DY postcode (since June 2014).

What services can we provide you with?

• New installations, boiler changes, and system upgrades

• Servicing, repairs, and breakdowns

• General plumbing requirements and chemical powerflushing

• Smart heating solutions (Nest Pro and Drayton Wiser Approved Installer)

• Domestic, Commercial, and Industrial

• Landlord Gas Safety Certificates (CP12's)

• Natural Gas, LPG, Unvented Hot Water, and Warm Air

• Thermal imaging surveys, and leak detection

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas emergencies
    • Power flushing
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)
  • More Services

    • landlord gas safety checks
    • smart thermostats

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
77 reviews
Customer Service
4.9
Quality
4.8
Value
4.6
Sort by
Excellent job professionally carried out.
Customer Service
Quality
Value
The two engineers arrived promptly on day one and started the preparatory work, we had been told on arrival that due to the manufacturers delivery driver being off sick the boiler had not been delivered so while one engineer carried on the other actually drove and picked up the boiler. The job was completed as promised on day two with a thorough clean up leaving us very pleased with whole installation experience. Everyone we met at the company was very friendly and helpful.
Customer in West Midlands Posted on 18/10/2019 , work completed 04/10/2019
Great customer service, neat and tidy work
Customer Service
Quality
Value
A representative of R.B. Porter Ltd attended my home as I required a replacement boiler. I received a full explanation regarding installation and all my questions were answered. I subsequently received a quote and arranged for installation to take place about 4 weeks later. However, 10 days prior to the installation date I became aware that my hot water cylinder in my airing cupboard was leaking which had caused damage to my ceiling. This left me with no hot water supply. I informed R.B. Porter Ltd the following morning. Arrangements were made to install my new boiler and replace my hot water cylinder the following day. The two engineers who attended were courteous and took pride in their work, this was evident from the neatness of the pipework. Upon completion of the work the boiler operation was fully explained, paperwork left with me, and all rubbish taken away. I cannot thank R.B. Porter enough for carrying out the work earlier than scheduled and I would not hesitate to recommend them to family and friends.
Customer in West Midlands Posted on 18/07/2019 , work completed 03/07/2019
Excellent work, prompt and professional
Customer Service
Quality
Value
Would recommend them to anyone, good work. Polite and efficient.
Dorothy Ann, West Midlands Posted on 15/03/2019 , work completed 15/03/2019
Highly recommended
Customer Service
Quality
Value
A representative from R B Porter came to look at our broken boiler but instead of having to have a complete new boiler the engineer confirmed that he may be able to trace a fan for our unit (it is quite old now and a new part could not be ordered). They sourced the fan, had it delivered and within a week they had fitted it and my home was warm again for a fraction of the price of a brand new boiler. I cannot fault their work and they went that 'extra mile' to help us out. I have no hesitation in recommending them - a brilliant, fast and efficient service.
Customer in West Midlands Posted on 31/01/2019 , work completed 10/01/2019
Prompt and Professional
Customer Service
Quality
Value
Work agreed was carried out in the time stated. Further work needed, planned for and, another date give. Good communication, questions answered.
R, West Midlands Posted on 13/11/2018 , work completed 13/11/2018
Prompt and professional
Customer Service
Quality
Value
We use the company each year to inspect our boiler. They are a reliable company and their operations are friendly and efficient.
Philip, West Midlands Posted on 07/11/2018 , work completed 07/11/2018
Prompt service, reliable and trusted for a fair price.
Customer Service
Quality
Value
Having been let down by a previous company wanting me to wait 4 months for a boiler service, I was over the moon with the service provided by R B Porter Limited. I have found them to be very responsive in a time based manner and the quality of the work was excellent. The technician who came to the house was courteous, tidy and efficient. I shall certainly be using them for all my boiler requirements from now on.
Johanna Clarke Posted on 30/10/2018 , work completed 30/10/2018
Very satisfied
Customer Service
Quality
Value
Central heating boiler and 5 radiators on time. Less than quote completed in time. Neat and tidy very satisfied.
P James, Worcestershire Posted on 22/10/2018 , work completed 22/10/2018
My review
Customer Service
Quality
Value
A very reliable trader, whose work force always carry out the job to a very high standard.
Roger, West Midlands Posted on 15/10/2018 , work completed 15/10/2018
Professional
Customer Service
Quality
Value
We had an old boiler removed and the system converted to a pressurised condensing system. The job involved clearing tanks from the loft and removing a large boiler and a lot of pipework. The job was done in a completely professional manner. From the quote to the commissioning - everything was done in a friendly and professional manner. The work was carried out by 2 men who knew exactly what they were doing. One man was the person who had done the quote and so knew exactly what was involved. The work was done very tidily with no mess. Both men were very friendly - which always makes a difference - but over 2 days they never stopped working - no time was wasted. I will be using them again for smaller jobs and would highly recommend them.
MR MARTIN J CUTLER Posted on 01/10/2018 , work completed 01/10/2018