R.B Porter Limited

Competitive quote for a replacement combi boiler. Went ahead and engineers arrived on time on agreed date. No concerns, pleased with work done and area left tidy. Would recommend.

The two engineers arrived promptly on day one and started the preparatory work, we had been told on arrival that due to the manufacturers delivery driver being off sick the boiler had not been delivered so while one engineer carried on the other actually drove and picked up the boiler. The job was completed as promised on day two with a thorough clean up leaving us very pleased with whole installation experience. Everyone we met at the company was very friendly and helpful.

A representative of R.B. Porter Ltd attended my home as I required a replacement boiler. I received a full explanation regarding installation and all my questions were answered. I subsequently received a quote and arranged for installation to take place about 4 weeks later. However, 10 days prior to the installation date I became aware that my hot water cylinder in my airing cupboard was leaking which had caused damage to my ceiling. This left me with no hot water supply. I informed R.B. Porter Ltd the following morning. Arrangements were made to install my new boiler and replace my hot water cylinder the following day. The two engineers who attended were courteous and took pride in their work, this was evident from the neatness of the pipework. Upon completion of the work the boiler operation was fully explained, paperwork left with me, and all rubbish taken away. I cannot thank R.B. Porter enough for carrying out the work earlier than scheduled and I would not hesitate to recommend them to family and friends.

A representative from R B Porter came to look at our broken boiler but instead of having to have a complete new boiler the engineer confirmed that he may be able to trace a fan for our unit (it is quite old now and a new part could not be ordered). They sourced the fan, had it delivered and within a week they had fitted it and my home was warm again for a fraction of the price of a brand new boiler. I cannot fault their work and they went that 'extra mile' to help us out. I have no hesitation in recommending them - a brilliant, fast and efficient service.

Having been let down by a previous company wanting me to wait 4 months for a boiler service, I was over the moon with the service provided by R B Porter Limited. I have found them to be very responsive in a time based manner and the quality of the work was excellent. The technician who came to the house was courteous, tidy and efficient. I shall certainly be using them for all my boiler requirements from now on.