Endorsed by Which?

R J Martindale Ltd

5.0

104 Reviews

Opening Hours
Today -
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–18:00
  • Sunday - Closed

About

RJ Martindale Ltd offer a professional and personal heating and plumbing service to customers in Bolton and the surrounding areas.

We are a family run business with highly qualified engineers specialising in boiler installation and repair.

We keep it simple...
-Arrive on time
-Cleanliness as a priority
-Honest
-Well priced

Our reputation is built on providing an exceptional heating plumbing service with the majority of our work coming from customer referrals. Our engineers are Gas Safe registered and trained to City and Guilds standards to guarantee you will receive a professional service.

We are experienced in working with major boiler manufacturers, including Worcester Bosch, Valiant, Baxi, Viessmann, Ideal and Glow Worm.

If you’d like to know more about our services or to book a repair, you can contact us here. One of our friendly team members will be happy to help.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas emergencies
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
104 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Viessmann boiler
I had an issue with viessmann over a faulty pump in my boiler they would not send an engineer out to fix the problem unless i agreed to pay a fee of£144 even though it was under warranty being two years old. I contacted RYAN at RJMARTINDALE who installed the boiler. He contacted viessmann and had them send an engineer to replace the pump motor under the warranty no fee to pay. A big thank you to RYAN and staff for their help in solving this problem with viessmann
Customer in Greater Manchester Posted on 23/11/2023 (Reviewer did not use service)
Homecare
Customer Service
Quality
Value
We have been Advanced Homecare customers for over two years. We have called on their expertise a few times in this period and have not been disappointed. You can speak to a person at reception who is friendly and efficient. They turn up when they say, look smart and are always polite. Any problems were resolved efficiently and without fuss. I consider my Homecare plan good value for money as I can compare with others I have used in the past
Customer in Greater Manchester Posted on 16/03/2023 , work completed 15/03/2023
The trader replied (on 18/03/2023)
Thank you for your rating and review, this is very much appreciated. RJ Martindale Ltd
Reasonable cost and good work
Customer Service
Quality
Value
Turned up on time to replace two radiators with ones I had bought and re-hang a third. Excellent job completed with no mess or fuss. Reasonable charges. I will use them for annual boiler service in future.
Customer in Greater Manchester Posted on 31/10/2022 , work completed 27/09/2022
The trader replied (on 14/11/2022)
Thank you for your rating and review, this is much appreciated. RJ Martindale Ltd
New boiler installation
Customer Service
Quality
Value
Having checked https://trustedtraders.which.co.uk/ we happened upon R J Martindale and thank them most sincerely. From first contact to last everything was dealt with efficiently and quickly from initial contact to completion 5 days and 3 of those were a weekend and Bank holiday Monday! The admin staff were brilliant in sorting out everything we needed to do to get a quote, arrange the work and make payment. The engineer was also great he took the trouble to let me know what work he had done and why, he was meticulous in attention to protecting my carpets and all rubbish and old boiler removed, which made it hard to tell any work had been done. All in all a fabulous experience and a company I would recommend anybody to use and I usually don't recommend anything just in case but I'm confident I wouldn't be let down by Martindale's.
Peter in Lancashire Posted on 06/09/2022 , work completed 30/08/2022
The trader replied (on 09/09/2022)
Thank you Peter for your rating and review, this is very much appreciated. RJ Martindale Ltd
Extensive re-piping of central heating system
Customer Service
Quality
Value
I have no hesitation in recommending RJ Martindale unreservedly. Extensive work on large domestic residential system. Everyone was professional, polite, proactive and energetic in solving the various problems. Came on time, worked cleanly and were helpful throughout. Full marks.
Customer in Lancashire Posted on 22/08/2022 , work completed 22/08/2022
The trader replied (on 09/09/2022)
Thank you for your rating and review, this is very much appreciated. RJ Martindale Ltd
Installation of new boiler and radiators
Customer Service
Quality
Value
Ryan's team arrived promptly on Tuesday 7th of June and immediately got done down to work. Scott and Theo removed the old boiler with minimal fuss and mess and continued working tirelessly throughout the day. They were always cheerful and we hardly knew they'd been there at the end of the day. On Wednesday they were joined by Paul and the three of them installed our new radiators and tested the system. Again they took great care in tidying up. We are extremely pleased with the completed work which was done in the time specified and to the agreed price. We have no hesitation in recommending R J Martindale for any plumbing and central heating work. Thanks again
Customer in Greater Manchester Posted on 30/06/2022 , work completed 08/06/2022
The trader replied (on 06/07/2022)
Thank you for your rating and review, this is very much appreciated. RJ Martindale Ltd
Excellent quality work
Customer Service
Quality
Value
I have no hesitation in recommending R.J Martindale. I have had a service plan for my boiler and central heating with Ryan's company for 2 years. The staff in the office are friendly and helpful and the engineers who visit are courteous, efficient and knowledgeable. They are a local Bolton company who provide an excellent cost effective service. Give them a try , you won't be disappointed.
Customer in Greater Manchester Posted on 26/04/2022 , work completed 14/04/2022
The trader replied (on 26/04/2022)
Thank you for your rating and review, this is very much appreciated! RJ Martindale Ltd
A quick, clean job.
Customer Service
Quality
Value
Called Martindale in to fit a new radiator and two thermostat valves - they were recommended by friends who used them before. They brought overshoes to use in the house and went to great lengths to avoid spillages and keep things clean. The work was completed by two very pleasant young men who arrived on time (a little early - no problem) and did a good job in a shorter space of time than I thought it would take. Cleaned up everywhere after finishing - we couldn't tell they'd been. I will definitely use RJ Martindale again.
Peter in Greater Manchester Posted on 07/04/2022 , work completed 01/04/2022
The trader replied (on 09/04/2022)
Thank you Peter for your rating and review, this is very much appreciated! RJ Martindale Ltd
Boiler service.
Customer Service
Quality
Value
Had our boiler serviced, the engineers were friendly and provided a thorough service, the customer service received was great. Will definitely use them again in the future and would recommend.
Karly in Greater Manchester Posted on 04/04/2022 , work completed 01/04/2022
The trader replied (on 09/04/2022)
Thank you Karly for your rating and review, this is very much appreciated! RJ Martindale Ltd
Power Flush completed quickly and with excellent results
Customer Service
Quality
Value
Power Flush was completed quickly and with excellent results. The guys worked hard and efficiently to complete this job. Good work good price. They left the place clean and tidy.
Customer in Greater Manchester Posted on 04/04/2022 , work completed 30/03/2022
The trader replied (on 09/04/2022)
Thank you for your rating and review, this is very much appreciated! RJ Martindale Ltd
New Fire
Customer Service
Quality
Value
My fire was fitted with the minimum of fuss the work was completed in less than 3 hours perfect and is working perfectly thankyou
Customer in Greater Manchester Posted on 29/03/2022 , work completed 22/03/2022
The trader replied (on 02/04/2022)
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Excellent job. Well satisfied.
Customer Service
Quality
Value
A complex piece of replumbing on the heating done efficiently, quickly and tidily by Dan and Theo. Very happy. Thank you.
Bill in Greater Manchester Posted on 21/03/2022 , work completed 15/03/2022
The trader replied (on 02/04/2022)
Thank you Bill for your rating and review, this is very much appreciated! RJ Martindale Ltd
First class service all round
Customer Service
Quality
Value
A first class company to deal with. Excellent personnel and an excellent service. We wanted an old wall heater removed and a previously installed radiator moving along the same wall to cover the area where the old wall heater had been. Booking a mutually convenient time to do the job was simple, the team arrived at the agreed time They were very respectful of the carpet and decor, everything was covered to prevent stains and damage whilst the work was done. Very pleasant experience, top quality job was done to a high standard. Would highly recommend
Customer in Greater Manchester Posted on 20/03/2022 , work completed 16/03/2022
The trader replied (on 02/04/2022)
Thank you for your rating and review, this is very much appreciated! RJ Martindale Ltd
Boiler Service.
Customer Service
Quality
Value
I have been a Homecare customer for twelve months after a long and expensive term with British Gas. I had my annual boiler service today and the engineers turned up on time. They were friendly, professional and smart. They explained what they had done and took time to answer the questions I had. It is good to be able to speak to someone in the office as well. So far a good experience and I would recommend this company.
Customer in Greater Manchester Posted on 18/03/2022 , work completed 18/03/2022
The trader replied (on 02/04/2022)
Thank you for your rating and review, this is very much appreciated! RJ Martindale Ltd
Boiler Service.
Customer Service
Quality
Value
Great service as always. Turned up on time and did the work with a minimum of fuss. I’ve used them previously and always get the same excellent service from Ryan and his team.
Tommy in Greater Manchester Posted on 17/03/2022 , work completed 15/03/2022
The trader replied (on 19/03/2022)
Thank you Tommy for your rating and review, this is very much appreciated. RJ Martindale Ltd
Excellent service at fantastic price!
Customer Service
Quality
Value
You don't often hear these days about a company that gives you an excellent service at an affordable price, well, here is one! I rarely leave any review like this but this company really did impress me with their professional approach. Even down to the day the engineer came to install, he took the time to cover his shoes, cover my carpets and be unbelievably careful with all the doors, floors in the bathroom. They really do go above and beyond, highly recommended 👌
Customer in Lancashire Posted on 16/03/2022 , work completed 10/03/2022
The trader replied (on 02/04/2022)
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Professional and Reliable
Customer Service
Quality
Value
The team at RJM Homecare were polite, courteous and efficient. They explained what needed to be fixed and discussed how this would happen. It really is refreshing for people to turn up at an agreed time and complete the job. Being new customers we were impressed with how everything was completed. Thank you 👍
Customer in Greater Manchester Posted on 16/03/2022 , work completed 16/03/2022
The trader replied (on 02/04/2022)
Thank you for your rating and review, this is very much appreciated! RJ Martindale Ltd
Heating and plumbing engineers
Customer Service
Quality
Value
I would like to recommend RJ Martindale Ltd as a first-class central heating and plumbing company. Their Engineers are exemplary - hard-working, leave everything clean and tidy. Mr. Ryan Martindale has to be commended for his work ethic in ensuring the job gets done well. I have a Maintenance Contract with this Company and have just had them replace my old central heating boiler.
Patricia in Lancashire Posted on 15/03/2022 , work completed 14/03/2022
The trader replied (on 19/03/2022)
Thank you Patricia for your rating and review, this is very much appreciated. RJ Martindale Ltd
Boiler service
Customer Service
Quality
Value
Great communication prior to visit day re agreed time etc. Steve, the engineer, very punctual. He let me know 15 mins before he was coming when he would be here. Very pleasant, friendly person. Fully explained what he had done.
Customer in Greater Manchester Posted on 15/03/2022 , work completed 15/03/2022
The trader replied (on 19/03/2022)
Thank you for your rating and review, this is very much appreciated. RJ Martindale Ltd
Boiler Service
Customer Service
Quality
Value
Arrived on time and received phone call 15 mins before arrival, Service carried out efficiently and engineer polite and courteous.
Customer in Greater Manchester Posted on 14/03/2022 , work completed 14/03/2022
The trader replied (on 15/03/2022)
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Servicing of Boiler
Customer Service
Quality
Value
Cannot fault the service received and the efficiency of this service. Luke and his apprentice extremely proficient.
Customer in Greater Manchester Posted on 14/03/2022 , work completed 14/03/2022
The trader replied (on 15/03/2022)
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Very neat and tidy working.
Customer Service
Quality
Value
Serviceman arrived at the agreed time slot to service the back boiler. He worked efficiently and was very tidy leaving no mess. He explained that it was important to make sure there was an adequate airflow into the room to avoid build up of dangerous gas like carbon monoxide. He answered all my questions in a friendly manner. Would heartily recommend.
Customer in Greater Manchester Posted on 12/03/2022 , work completed 11/03/2022
The trader replied (on 15/03/2022)
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Excellent service
Customer Service
Quality
Value
I have only just started to use R J Martindale. Unfortunately, I had a problem, 10 days after getting my contract. Everyone from Joanne in the office, Ryan and most of all Luke provided a first class service. Nothing was too much trouble and they kept me informed of what was happening. I am very pleased with my initial experience and would strongly recommend this trader. In addition, the service is value for money and much better, in my experience, than some of the so called big players in this market.
Customer in Lancashire Posted on 11/03/2022 , work completed 11/03/2022
The trader replied (on 15/03/2022)
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Excellent service from start to finish !
Customer Service
Quality
Value
Very pleased from start to finish, the original quote was provided online but as we wanted to move the boiler from the kitchen into the loft, Ryan Martindale came out to check that it would be OK and took photographs of all the locations, boiler, meter, propose location. The order was placed and a date confirmed. The two engineers turned up on time, were very polite and friendly, Scott even taking time to make a fuss over our puppy. They placed carpet protector over the areas that I hadn't covered with dustsheets and asked to look at the boiler, meter and loft, they had seen the photographs but still wanted to see what was what. After checking that we had sufficient water for the day they started. Apart from drinking the cups of coffee that they were given, they didn't take a break. The old boiler was removed along with the old cistern and associated pipework, new boiler installed, all the hot and cold water pipes along with the central heating pipes in the loft moved and/or terminated, new gas supply to the boiler, radiators bled and instruction provided on the new controls. Old boiler, cistern and redundant pipework removed from site and everything left cleaned and tidy, even the porch roof was swept clean of all debris! Very pleased with the service from start to finish, the girls in the office, Ryan and the two engineers, wouldn't hesitate to recommend.
Customer in Blackburn with Darwen Posted on 09/03/2022 , work completed 07/03/2022
The trader replied (on 15/03/2022)
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Excellent Work, Highly Recommend
Customer Service
Quality
Value
I cannot praise RJ Martindale highly enough. From providing a very transparent and detailed quotation through to completion of work has been fantastic. All work carried out was very thorough and completed to a very high standard and with respect to the property leaving everywhere clean and tidy. Special thanks to Paul, the fitter, whom I felt went "above and beyond" with the fitting and took the time to fully explain the new system. Very pleased with the customer service and the quality and value of the new system.
Customer in Greater Manchester Posted on 05/03/2022 , work completed 04/03/2022
The trader replied (on 08/03/2022)
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New Boiler
Customer Service
Quality
Value
We recently had to have a new boiler fitted as a matter of urgency. Very very pleased with the way Ryan and his team responded. We appreciated the follow up call to check all was well (it was!). Thank you to Ryan, Paul, Joanne and Grace.
Which? Trusted Traders Consumer Posted on 03/03/2022 , work completed 14/02/2022
The trader replied (on 08/03/2022)
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Boiler Service
Customer Service
Quality
Value
This is the second time I have used RJMARTINDALE. I am extremely satisfied/happy with the service. The customer service is excellent. The engineer, Luke, carried out the work quickly and efficiently and was very helpful and knowledgeable. Also, it was nice to see the same person as last time. A really nice man. I highly recommend RJMARTINDALE as a company.
Customer in Greater Manchester Posted on 03/03/2022 , work completed 03/03/2022
The trader replied (on 08/03/2022)
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worcester Bolier installation
Customer Service
Quality
Value
The whole experience was that you were their priority. The attitude of all the work team was first class and they made sure the areas worked in was kept clean and tidy. the job carried out was done to a very high standard and I was kept informed of the progress. nothing was too much and I would like to thank the whole team for everything they have done, a really first class job and once again thank you.
Customer in Greater Manchester Posted on 22/02/2022 , work completed 11/02/2022
The trader replied (on 08/03/2022)
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Great service.
Customer Service
Quality
Value
Really pleased with RJ Martindale for our annual boiler service- from a smooth appointment booking, through to payment they were really easy to do business with. Arrived on time, were friendly and respectful, thorough yet quick and even cleaned up after themselves. Happily gave advice as I had a couple of questions, and super easy to pay the invoice (with no hidden extras). Highly recommend.
Leanne in Greater Manchester Posted on 21/02/2022 , work completed 21/02/2022
The trader replied (on 08/03/2022)
Thank you Leanne for your rating and review, this is very much appreciated. RJ Martindale Ltd
Annual service
Customer Service
Quality
Value
The engineers Luke and Aaron arrived on time and completed the work in a timely manner. Very professional company. I have used this company several times and would highly recommend!!
Customer in Greater Manchester Posted on 18/02/2022 , work completed 18/02/2022
The trader replied (on 08/03/2022)
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Fantastic and professional
Customer Service
Quality
Value
From the minute I contacted RJ Martindale they were nothing but perfect! Responsive, punctual and more than anything just friendly, trustworthy and reliable. The work is top quality and you’d not even realise the lads were there working! Even offered to get me some lunch when he went on his lunch break! Left zero mess, explained everything clearly and did the work in the most efficient and economic way - they could have had floors up and everything but went with the least disruptive and less expensive option! Defo recommend.
Customer in Greater Manchester Posted on 18/02/2022 , work completed 16/02/2022
The trader replied (on 08/03/2022)
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Boiler Service
Customer Service
Quality
Value
Making contact with company was easy, quick to answer the phone and make the appointment. Kept informed of any changes to appointment and given reasons for changes. Email and telephone updates were spot on. Engineers arrive at exactly the allotted time, slightly early in fact. We were given a two hour window as well! Two very smart clean engineers, who came armed with softcover shoes, great idea and thoughtful. Both employees were very polite and friendly. No fuss and very engaging. The work was completed quickly, quietly and clean. I was given an explanation of the work completed and then thanked for allowing them to carry out the service. An excellent experience and I would not hesitate in using, recommending or referring this company. Brian Gaskell
Customer in Greater Manchester Posted on 17/02/2022 , work completed 17/02/2022
The trader replied (on 08/03/2022)
Thank you Brian for your rating and review, this is very much appreciated. RJ Martindale Ltd
Everthing is now working well!
Customer Service
Quality
Value
After having hardly any hot water and low radiator temperatures, Ryan came to sort things out for us and after repairing our boiler he had things working effectively within a couple of hours. Many thanks, Ryan. Great friendly efficient service!
Customer in Greater Manchester Posted on 09/02/2022 , work completed 19/01/2022
The trader replied (on 08/03/2022)
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Boiler annual service
Customer Service
Quality
Value
Very pleased with service from first contact with company up to and including boiler service no mess everything left tidy very pleasant engineers would recommend this company
Customer in Lancashire Posted on 09/02/2022 , work completed 09/02/2022
The trader replied (on 08/03/2022)
Thank you for your rating and review, this is very much appreciated. RJ Martindale Ltd
First boiler service
Customer Service
Quality
Value
They arrived within the time frame stated, they were friendly and put shoe covers on. I know this is a little point. But it's a lovely touch, especially when the weather is wet and miserable outside, saving me cleaning through the house when they leave. They serviced the boiler quickly and explained what my home care cover covers and he was just a nice bloke, friendly and professional. Glad I picked them after having horrible service elsewhere.
Kara in Greater Manchester Posted on 08/02/2022 , work completed 08/02/2022
The trader replied (on 08/03/2022)
Thank you for your rating and review, this is very much appreciated. RJ Martindale Ltd
Boiler service.
Customer Service
Quality
Value
Always friendly and efficient. They'd had a busy day, but I got a phone call to say that they were slightly behind schedule. Much better to be kept in the picture rather than just turning up late.
Judith in Greater Manchester Posted on 28/01/2022 , work completed 28/01/2022
The trader replied (on 29/01/2022)
Thank you Judith for your rating and review, this is very much appreciated! RJ Martindale Ltd
Great work and reliable
Customer Service
Quality
Value
Thank you Luke for attending with speed and completing the job with care and attention. The service Martindales is always to a high standard.
Customer in Greater Manchester Posted on 27/01/2022 , work completed 27/01/2022
The trader replied (on 29/01/2022)
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Very impressive all round.
Customer Service
Quality
Value
Found the advert in a local free magazine. Looked up reviews online and on social media and they were all five stars. Compared it with the service I have been receiving from British Gas Homecare, which has been totally unacceptable for the amount being charged and signing up was an easy decision. The communication since has been excellent and the initial boiler service was carried out today by very polite and professional representatives. I have already recommended the company to other family members.
Customer in Greater Manchester Posted on 21/01/2022 , work completed 21/01/2022
The trader replied (on 29/01/2022)
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Boiler Service and Gas Fire Removal
Customer Service
Quality
Value
The appointments were easy to arrange and the service from the engineers was spot on. Everyone involved was friendly, knowledgeable and professional - exactly what you want. Would definitely recommend this company.
Customer in Greater Manchester Posted on 17/01/2022 , work completed 17/01/2022
The trader replied (on 29/01/2022)
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Good service in every respect
Customer Service
Quality
Value
Simple, booked a service and flush out ,booked a time and day two very pleasant lads came on right time ,right day ,job done,and very reasonable cost as well Well pleased WB
Customer in Greater Manchester Posted on 11/01/2022 , work completed 22/01/2010
The trader replied (on 29/01/2022)
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Replacement Boiler Installation
Customer Service
Quality
Value
The whole process was first-rate from start to finish. The installation engineer (Paul) prepared the process by removing outdoor shoes on arrival and wearing indoor footwear whilst indoors. He then worked tirelessly throughout the whole time he was here and was very explicit in showing me the process of setting up the mobile thermostat.
Customer in Greater Manchester Posted on 24/12/2021 , work completed 23/12/2021
The trader replied (on 29/01/2022)
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Guaranteed quality.
Customer Service
Quality
Value
The firm is very efficient. They always arrive on the agreed day and time. You are not let down and the quality of their work is excellent.
Nigel in Greater Manchester Posted on 20/12/2021 , work completed 17/12/2021
The trader replied (on 21/12/2021)
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Highly Recommended Professional Service
Customer Service
Quality
Value
I am delighted with the service from Martindales and highly recommend the team. From my first phone call to delivering a great finished job, they were polite, considerate, thoughtful and professional. He listened to our needs and designed a system to suit our future aspirations as well as our current need for a new boiler. In order to finish the job for Christmas, he brought in a team of 5 people on the fitting day and they all stayed until late. The atmosphere in the team was friendly and respectful to us and to each other. This is an important consideration when inviting strangers into our home. We are very pleased with our new heating system, thank you.
Customer in Greater Manchester Posted on 20/12/2021 , work completed 17/12/2021
The trader replied (on 21/12/2021)
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New boiler and relocation.
Customer Service
Quality
Value
Very pleased with the entire service from start to finish. Clean and tidy workmen, punctual, professional and good communication throughout. The job was to fit a new system boiler in our garage and to remediate existing pipework, connect to the existing Heatmiser control system, and to remove the old boiler from the cellar.
Martin in Greater Manchester Posted on 19/12/2021 , work completed 17/12/2021
The trader replied (on 29/01/2022)
Thank you Martin for your rating and review, this is very much appreciated! RJ Martindale Ltd
Boiler Replacement
Customer Service
Quality
Value
First class work, arrived on time as agreed, carried out the boiler replacemeent quickly and efficiently, cleared up and removed all waste and all at the agreed price.
Customer in Greater Manchester Posted on 16/12/2021 , work completed 13/12/2021
The trader replied (on 21/12/2021)
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Baxi boiler
Customer Service
Quality
Value
I had my old boiler breakdown last week. After trying numerous places without much luck i came across R J Martindale ltd. Joanne said she would try her her best to fit me in and I received a call of Ryan the next day saying they could do it on a Saturday which was of great convenience to me. The lads turned up at the exact stated time and worked efficiently and professionally throughout. They where very polite and Luke answered any questions I had regarding the boiler. They left the kitchen clean and tidy upon completion. The whole experience with this company deserves a 5 star and I would highly recommend them to anybody in the market for a new boiler.
Customer in Greater Manchester Posted on 15/12/2021 , work completed 11/12/2021
The trader replied (on 21/12/2021)
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Replacement Combi Boiler
Customer Service
Quality
Value
RJ Martindale came out immediately to get the boiler working temporarily, so we had heat and hot water until he was able to repair existing, or install a new boiler. Nothing was too much trouble. He was professional, experienced, friendly, respectful and explained clearly our options. We decided on a new Boiler and they arranged a speedy installation date and time. We were very happy with the quote. The Gas Safe Engineer arrived promptly to install the new Boiler and he too was friendly, polite, respectful and obviously very knowledgeable. The new Boiler was fully installed extremely quickly with no mess or disruption whatsoever. He patiently explained how to operate the Boiler, it’s guarantee info, and a contact number for if we had any concerns or questions. We genuinely Highly recommend R J Martindale Plumbing and Heating Solutions to anyone who needs their services, and would like to say a massive thank you to them for coming to our rescue so quickly.
Jill in Greater Manchester Posted on 13/12/2021 , work completed 10/12/2021
The trader replied (on 21/12/2021)
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Absolutely wonderful service
Customer Service
Quality
Value
I arranged for Ryan to provide a quote to replace the boiler for my 81yr old mother. A very friendly and thorough service from start to finish. They provide a full detailed description of the work to be carried out and advise honestly on the best option, no hidden extras just an honest and clear picture of what needs to be done. The price was also a lovely surprise. The girls in the office are also extremely helpful and call when they say they will. Just really lovely people to deal with. So happy with the work they did which was quick, tidy and efficient. These guys are so lovely and really put mum at ease and caused minimum disruption, completing the job quickly and all the time reassuring her and making her feel comfortable. I cannot thank them enough. First-class. They made all areas safe by providing floor coverings and left everything clean and tidy. The care, compassion and understanding they show sets them apart from most other companies. I cannot recommend them enough. My mum was delighted and so touched by the way she was treated throughout the whole process as she was very anxious initially however, they completely put her mind at rest. Wonderful, thank you.
Customer in Greater Manchester Posted on 11/12/2021 , work completed 08/12/2021
The trader replied (on 21/12/2021)
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Boiler Replacement
Customer Service
Quality
Value
Have had a new boiler installed by this company and am delighted with all aspects of it. They came on time on the arranged day and covered all my carpets and floors prior to starting work. The engineers were very professional and friendly and fully explained how everything worked. They left everything clean and tidy when they left and we love how quiet and efficient the new boiler is. I would have no hesitation in recommending this company.
Customer in Greater Manchester Posted on 07/12/2021 , work completed 03/12/2021
The trader replied (on 21/12/2021)
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New Baxi combi boiler fitted
Customer Service
Quality
Value
Excellent service and fitting from Ryan and his team All work completed in 1 day to a high standard and no mess left at our house both inside and out
Customer in Greater Manchester Posted on 28/11/2021 , work completed 22/11/2021
The trader replied (on 21/12/2021)
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New Heating Boiler
Customer Service
Quality
Value
Excellent service from first contact with Ryan who professionally explained all options took pressure readings, surveyed all that was required. On time promised Scot did an excellent job explaining as he was working. Clean and professional and polite in all his work. Would definitely recommend- competitive price.
Customer in Greater Manchester Posted on 27/11/2021 , work completed 09/09/2021
The trader replied (on 21/12/2021)
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Excellent service
Customer Service
Quality
Value
Excellent service of our gas fire today. Arrived on time as booked. Clean, tidy and efficient service at a very good price. Even played with the dog! Would certainly recommend and use again.
Customer in Greater Manchester Posted on 23/11/2021 , work completed 23/11/2021
The trader replied (on 21/12/2021)
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Reliable and Friendly
Customer Service
Quality
Value
The company have been excellent from the first enquiry phone call to the completion of work at both my home and my daughters. The staff are all friendly, polite, knoweldgable and professional. They did what they said they would, when they said they would and did an excellent job. I can highly recommend this company.
Customer in Greater Manchester Posted on 21/11/2021 , work completed 19/11/2021
The trader replied (on 21/12/2021)
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Excellent workforce
Customer Service
Quality
Value
Arrived on time and day specified removed the old boiler we had for 41years and hot water and cold water tanks and piping. Fitted a viessmann combo boiler Scott explained how to use the controls all done in a day. Great work done big thank you to DAN SCOTT and THEO and of course RJ MARTINDALE
Customer in Greater Manchester Posted on 18/11/2021 , work completed 08/11/2021
The trader replied (on 21/12/2021)
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Great service
Customer Service
Quality
Value
RM Martindale’s staff and their heating engineers have been very efficient, friendly and professional. Their heating engineers took great care when they carried out the service, and kept me informed. It is obvious that they are fully qualified and experienced and care about their work. I would definitely recommend this company instead of my previous servicing provider who I felt had lost the plot with poor customer service. Thank you and well done to RM Martindale’s team.
Customer in Greater Manchester Posted on 13/11/2021 , work completed 08/11/2021
The trader replied (on 21/12/2021)
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Service of a boiler
Customer Service
Quality
Value
Mark and his apprentice-we think-came on time to service our boiler.Mark was pleasant and knowledgeable. He covered the kitchen top with a mat so not to damage it. He has done a very professional job and did not leave any mess. We feel reassured now that central heating will run smoothly over winter and if we need any help we can rely on engineers from Martindale. Keep up the good work.
Elizabeth in Greater Manchester Posted on 08/11/2021 , work completed 01/11/2021
The trader replied (on 21/12/2021)
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Great work
Customer Service
Quality
Value
Had full central heating fitted including system boiler. Work started around 9am and all completed by around 4pm. Great bunch of lads, quick, tidy, helpful, polite, worked hard. Excellent job. Would highly recommend. Thank you so much.
Customer in Greater Manchester Posted on 07/11/2021 , work completed 01/11/2021
The trader replied (on 21/12/2021)
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Boiler Service
Customer Service
Quality
Value
Signed up to one of the homecare packages at RJ Martindale, it’s the best thing we’ve done as it gives us peace of mind knowing our gas appliances are working safely and correctly. The whole process from signing up, the standard of work and the communication from the office has been exceptional. Highly recommended
Customer in Lancashire Posted on 07/11/2021 , work completed 04/11/2021
The trader replied (on 21/12/2021)
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Great service at short notice.
Customer Service
Quality
Value
Helped us out at very short notice with removing some old radiators which had seized bolts and developed small leaks.
Customer in Greater Manchester Posted on 02/11/2021 , work completed 28/10/2021
The trader replied (on 21/12/2021)
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Annual boiler service
Customer Service
Quality
Value
Excellent service, received email reminder that boiler service was due and arranged visit at convenient time. Received an email reminder of visit time. Attended at agreed time . Friendly and professional . All work completed , everything left clean and tidy afterwards. Good value service, office staff also friendly and helpful when making appointment and when paying bill.
Customer in Lancashire Posted on 01/11/2021 , work completed 29/10/2021
The trader replied (on 21/12/2021)
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New boiler installation
Customer Service
Quality
Value
The engineers from RJ Martindale did a great job. Arrived promptly, polite and professional. Very well organised and completed the job efficiently. We are really pleased with the quality of the work and will use this company again.
Customer in Greater Manchester Posted on 30/10/2021 , work completed 26/10/2021
The trader replied (on 21/12/2021)
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Efficient and effective
Customer Service
Quality
Value
New control unit for underfloor and radiator mixed system. Teething issue at first, as might be expected, but came immediately and resolved it. everything now working fine.
Customer in Greater Manchester Posted on 26/10/2021 , work completed 25/10/2021
The trader replied (on 21/12/2021)
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Efficient, tidy and good price
Customer Service
Quality
Value
Had a new combi boiler installed. Scott worked non-stop, kept the place clean and tidy. Martindale’s gave us a good quote and we installed 2 weeks later. Good local company with friendly and qualified staff. Recommend to all.
Customer in Lancashire Posted on 25/10/2021 , work completed 19/10/2021
The trader replied (on 21/12/2021)
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New Contract Central Heating Service.
Customer Service
Quality
Value
My first impressions with the company have exceeded all my expectations. The office staff were friendly, knowledgeable, very informative and she took the time to explain the contract and price to me. The appointment time for the first service prior to the contract date, was kept to and Luke the engineer was a breath of fresh air, friendly efficient, respectful of my home and informed me of what he was checking and gave me all the information I required should I have a central heating break down. The copy of the work carried out arrived by email as promised. I feel confident should I have a problem it will be sorted out without any delay. Your staff are a credit to the company and I feel reassured I have made the correct decision, having used much larger companies for my central heating breakdown contract in the past.
Customer in Greater Manchester Posted on 21/10/2021 , work completed 21/10/2018
The trader replied (on 21/12/2021)
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Boiler Replacement
Customer Service
Quality
Value
I had my boiler replacement carried out by R J Martindale in October and my experience in dealing with the company was excellent. From Joanne in the office to Ryan on the estimate and to Scott and Paul on the installation, they all made the process a very easy one carried out with true professionalism and efficiency. Once again many thanks to the Martindale team.
Customer in Greater Manchester Posted on 12/10/2021 , work completed 24/09/2021
The trader replied (on 21/12/2021)
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Excellent work
Customer Service
Quality
Value
Tradesman arrived at the agreed time. He was very polite, helpful and worked hard all day replacing very old hot water cylinder & immersion heater. He also fixed the bathroom taps for me. Very pleased with everything. Thank you so much. Would highly recommend.
Customer in Greater Manchester Posted on 05/10/2021 , work completed 04/10/2021
The trader replied (on 06/10/2021)
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Electrics tripping
Customer Service
Quality
Value
Every time I switched my central heating on my electrics tripped. As it was the weekend I just left a message to which Ryan responded to immediately promising to contact me on Monday unless it became an emergency. True to his word I spoke to Joanne who said due to a cancellation an engineer could be with me that afternoon. Luke arrived before the allotted time and soon established the fault, rang a colleague and got the new pump delivered. He lifted my laminate flooring to remove the faulty pump and didn't damage one piece and replaced them near-perfect after some sweat and I'm sure under breath swearing!! I was very impressed !! He tidied up after himself, replacing my furniture and thanking me for the brews and cake!! He talked me through everything he did, explaining why the fault had occurred, showing me the damaged pump when removed and explaining what would happen now the new one was in place. I soon had a nice warm house and no tripped electrics. I would have no hesitation in recommending R Martindale to friends and family. Excellent service
Customer in Greater Manchester Posted on 05/10/2021 , work completed 04/10/2021
The trader replied (on 21/12/2021)
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Great work! New boiler fitted, excellent service
Customer Service
Quality
Value
My boiler was very old and needed replacing fast, I contacted the company and Ryan replied very quickly and arranged to call the same day, he provided me with a number of quotes to meet my budget and arranged for a boiler to be fitted the following week. Scott and Dan were brilliant, they arrived on time. They were friendly, very tidy, and I was shown how to use the program settings. The aftercare is also great and I went with their service plan which is value for money. Overall I am very pleased with the process from start to finish, they are a great team and I highly recommend R J Martindales! Thanks!
Customer in Greater Manchester Posted on 28/09/2021 , work completed 22/09/2021
The trader replied (on 01/10/2021)
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Great work, very friendly, efficient, very helpful. Highly recommend .
Customer Service
Quality
Value
We have just signed up to RJ.Martindale's after being with British Gas for a very long period of time. We found their company advertised in a free local magazine delivered to our home and are so very glad that we did. Our contract was coming up to renew with British Gas so the timing was right. From the very first contact with RJ .Martidale's was helpful, friendly & easy. An appointment was made for an inspection of our boiler. The engineer arrived, his name was Luke & straight away we felt very impressed he was friendly efficient , checked the boiler out, explained everything that we needed to know & if we have any problems, not to hesitate to contact them. We went for the Advance contract, the price being a fraction of our previous payment which is another bonus. We feel we have joined a family & can highly recommend them. Thank you very much, we are very Happy.
Sylvia in Greater Manchester Posted on 22/09/2021 , work completed 20/09/2021
The trader replied (on 22/09/2021)
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Boiler Install
Customer Service
Quality
Value
I'm not usually one for writing reviews, but I felt compelled to write this one. I received above and beyond service from this company and Scott in particular. I have recently moved into a new home and had been struggling with slight renovations. However today upon fitting my new boiler, Scott came to the rescue to give me a helping hand with the more technical issues of my kitchen renovation. Therefore, I needed to express my gratitude towards this company and Scott as without their help I'd have been stranded.
Sue in Greater Manchester Posted on 20/09/2021 , work completed 20/09/2021
The trader replied (on 22/09/2021)
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Professional boiler installation at a very competitive price
Customer Service
Quality
Value
Many thanks to RJM for the very professional, efficient installation of my new Baxi 830 combi boiler. From my initial contact with Joanne right through to the completion of the work carried out by Scott the company was a pleasure to work with. Covered all my carpets during installation and left the property clean and tidy upon completion. Will definitely use again.
Customer in Greater Manchester Posted on 20/09/2021 , work completed 16/09/2021
The trader replied (on 01/10/2021)
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Excellent
Customer Service
Quality
Value
RJ Martindale was recommended by friends in the Horwich/Blackrod area who had used the company previously. My appointment with Ryan was set up very quickly. He arrived as arranged and clearly explained everything I needed. Th quote compared favourably with others I had received and with the recommendations was clearly my choice. My boiler was installed a week later by Paul who worked efficiently and very cleanly - no mess! I am really pleased with the service and standard of work and will now be taking up a maintenance agreement with them for the future.
Customer in Greater Manchester Posted on 19/09/2021 , work completed 16/09/2021
The trader replied (on 01/10/2021)
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R J Martindale Services
Customer Service
Quality
Value
Ryan fitted a new boiler for us almost 3 years ago. He was very professional and nothing was too much trouble for him. His price was very competitive. Since then we have had the boiler serviced regularly by Ryan and prior to each service, we received a phone call reminder. Ryan or one of his engineers have arrived promptly for each service and always do an excellent job. I would recommend anyone to use this company.
Customer in Greater Manchester Posted on 15/09/2021 , work completed 06/09/2021
The trader replied (on 22/09/2021)
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New boiler installation
Customer Service
Quality
Value
Old boiler failed so new one was required, made an enquiry online, Ryan made contact same day and arranged a visit to survey the job. He quickly got back with 2 options and explained these to us. We made our selection and an installation date was scheduled. Boiler was installed quickly by a friendly engineer who also found a gas leak in the system which was located and repaired same day. The efficiency and cleanliness was excellent would recommend to anyone.
Customer in Greater Manchester Posted on 14/09/2021 , work completed 14/09/2021
The trader replied (on 01/10/2021)
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A fully, professional service.
Customer Service
Quality
Value
Had a new boiler fitted by Scott. Great service and thoroughly professional. He took time to explain things, was polite and friendly. We are very pleased and would recommend this company.
Ken in Lancashire Posted on 14/09/2021 , work completed 13/09/2021
The trader replied (on 15/09/2021)
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Excellent
Customer Service
Quality
Value
I have used Martindale’s for several years for all my plumbing jobs. They have always given excellent service at a reasonable price.
Customer in Greater Manchester Posted on 10/09/2021 , work completed 08/09/2021
The trader replied (on 15/09/2021)
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Friendly and reliable
Customer Service
Quality
Value
The engineer was really friendly and professional. He carried out the service and explained everything to me. I had to nip out during the time slot I was expecting him to arrive so I rang the office and they were very flexible and quick to offer a solution. Would definitely use again.
Emma in Greater Manchester Posted on 09/09/2021 , work completed 08/09/2021
The trader replied (on 15/09/2021)
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Highly Recommended
Customer Service
Quality
Value
We’ve had 3 jobs done by R J Martindale Ltd now, the first was a new boiler fitting, the second was fixing some leaking radiators and the third was our annual boiler service. Each time the work has been scheduled in quickly, well organised (all 3 times we’ve had a reminder email the day before of the work and the guys have turned up on time) and professionally undertaken to a high standard. The guys doing the work are always friendly and clean up after themselves.
Matthew in Greater Manchester Posted on 02/09/2021 , work completed 01/09/2021
The trader replied (on 02/09/2021)
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Boiler Service
Customer Service
Quality
Value
I had a boiler installed by a Company that did not do service contracts. I had a look around and found this Company. Talk about bending over backwards to ensure I had the right cover for my needs is an understatement. Joanne the lady I spoke to was fantastic in explaining everything and making sure I knew what was happening and what to expect when they came to do the service. The lads turned up to do the service at the stated day and time and were very polite and professional, they explained what they were doing and went through everything to make sure I understood. If you are looking for service engineers for your central heating system these are the guys to contact. Many thanks to Joanne for sorting everything out for me and Luke and his mate for doing a brilliant job on the service
Customer in Greater Manchester Posted on 27/08/2021 , work completed 27/08/2021
The trader replied (on 31/08/2021)
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Excellent service.
Customer Service
Quality
Value
We needed to have a new boiler fitted as British Gas had made rather a mess of repairs to our old boiler. Ryan from RJ Martindale came out to explain to us what the problem was and what choices we had with a new boiler. We felt confident in his firm’s ability to provide us with a new combi boiler and the work was carried out a few days later. The 3 fitters arrived on time and promptly put all the covers down to stop any mess. They worked so hard that day, despite it being one of the hottest days of the year. They made sure we were inconvenienced as little as possible when the gas and water were turned off. We were given a full explanation of how the new boiler worked and we were left with a perfectly clean and tidy house and garage. All the old water tanks and pipes were taken away and the drive was swept. I will certainly be recommending them to all my friends and family.
Alison in Greater Manchester Posted on 26/08/2021 , work completed 22/07/2021
The trader replied (on 31/08/2021)
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New boiler fitting
Customer Service
Quality
Value
Ryan and his team are great. I’ve been using Ryan’s services for years. They are reliable, punctual and friendly. They care about the job they’re doing. They turn up when they say they will and the actual cost is the same as the quote they give you!
Customer in Greater Manchester Posted on 25/08/2021 , work completed 01/04/2021
The trader replied (on 31/08/2021)
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Excellent Service
Customer Service
Quality
Value
Having recently joined R J Martindales premier homecare cover scheme, we had to request a visit as we were having problems. They efficiently arranged a date to suit us. They turned up when they said they would. They identified and fixed the problem within an hour. We are so impressed with the efficiency and professionalism of this company!
Mrs Shaw in Greater Manchester Posted on 23/08/2021 , work completed 07/06/2021
The trader replied (on 25/08/2021)
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Reliable Local Company
Customer Service
Quality
Value
I have recently joined Ryan Martindale for our central heating and plumbing emergency cover and have found them very good. The customer service department is very helpful. They are good value for money. The service engineer who came for the initial inspection, Luke Walton was very thorough and pleasant.
Customer in Greater Manchester Posted on 23/08/2021 , work completed 29/06/2021
The trader replied (on 25/08/2021)
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Excellent service
Customer Service
Quality
Value
I had a problem with a leaking toilet. I called RJ Martindale as we have a service contract with them. From booking the appointment to have the fault sorted out, everything was dealt with in a polite and professional way. I am very pleased with the service received.
Margaret in Greater Manchester Posted on 23/08/2021 , work completed 18/08/2021
The trader replied (on 25/08/2021)
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New Boiler & Central Heating Fitted
Customer Service
Quality
Value
Fantastic quick same day response to our problem from RJ Martindale plumbing & heating solutions to assess our old leaking tank & old boiler that we had to cut the water off to that left us with no water supply. Big thank you to Luke & Aaron for attending so quickly the same day we called and providing a temporary cold water solution to manage with & completing a thorough inspection of the problem & helping to provide us with a great quote from Ryan which we accepted and the work was scheduled to take place within a week. Scott, dan & toby arrived to fit the new boiler & central heating and were all very friendly, professional & explained what they were doing and made it so easy for us to understand and were extremely good at their jobs and really courteous & very tidy too, all the lads that helped get our problem sorted very quickly are a credit to you and we would highly recommend using this company to get the best job done as soon as possible, great customer service from all & really happy, thanks again.
Customer in Greater Manchester Posted on 20/08/2021 , work completed 18/08/2021
The trader replied (on 25/08/2021)
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Boiler service
Customer Service
Quality
Value
Martindale came to carry out a yearly service, this was done with professionalism and quality. The two engineers were both polite and helpful . Work done and I am satisfied.
Customer in Greater Manchester Posted on 19/08/2021 , work completed 18/08/2021
The trader replied (on 25/08/2021)
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New shower
Customer Service
Quality
Value
So pleased with my new electric shower, which R J Martindales not only chose for me but installed fast and professionally. My old shower was dismantled and taken away and the work area was left spotless. Perfect.
Customer in Greater Manchester Posted on 17/08/2021 , work completed 16/08/2021
The trader replied (on 17/08/2021)
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Boiler fitted
Customer Service
Quality
Value
New boiler installed in 5 hours. All carpets covered in hall, stairs and bedroom where the boiler is sited. Lovely guys who worked smoothly and methodically, leaving the premises perfectly clean. Very reasonable fixed price, far cheaper than other quotes
David in Greater Manchester Posted on 12/08/2021 , work completed 12/08/2021
The trader replied (on 13/08/2021)
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Homecare cover
I moved from another provider to Martindales a few weeks ago as they were local to me and had been highly recommended as giving a personal service. From my first conversation with them I knew I had made the right decision. They are professional, thorough, organised, helpful and friendly and really do make you feel like you are their most important customer with the personal care given. Luke who visited our rental property went above and beyond what he had to do with no extra charge and our tenant said he was ‘lovely’ Joanne and Grace in the office always answer the phone promptly in a cheerful manner and are more than happy to help with any queries. And Ryan came back to my first enquiry out of hours very quickly too. Over all I am very pleased with the exceptional service and would highly recommend this lovely local business .
Customer in Greater Manchester Posted on 11/08/2021 (Reviewer did not use service)
The trader replied (on 17/08/2021)
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Call out
Customer Service
Quality
Value
Ryan has been our gas boiler engineer since he took over the business of his former employer to whom he was apprenticed. He fitted our boiler and has serviced it annually and will continue to do so. He is clean, tidy, prompt, professional, and his charges are reasonable. He ensures he leaves our appliances safe to use and nothing is too much trouble. Highly recommended.
Ted in Greater Manchester Posted on 11/08/2021 , work completed 11/08/2021
The trader replied (on 13/08/2021)
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Fantastic service
Customer Service
Quality
Value
The engineer arrived exactly at the time agreed, he was very polite, extremely efficient & kept everything really clean & tidy whilst working. When he finished he explained how to use the new boiler & ensured i knew how to use the heating & water. The water is now flowing far better than before & the new boiler works very well. All correspondence with Martindales both before & after fitting was brilliant & they fitted my new boiler within days as my old one had completely broken & we had no hot water. The price was very competitive & I would highly recommend them if you need a boiler or heating system.
Customer in Greater Manchester Posted on 10/08/2021 , work completed 03/08/2021
The trader replied (on 11/08/2021)
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Excellent service
Customer Service
Quality
Value
Job well done! Had the boiler serviced today and as with all the work I have had done by this firm, it was done professionally. Polite, considerate and pleasant workers who left the site clean and tidy. I would recommend them to anyone.
Wendy in Greater Manchester Posted on 10/08/2021 , work completed 10/08/2021
The trader replied (on 11/08/2021)
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Great work
Customer Service
Quality
Value
Great customer experience. The guys showed up on time and worked hard all day to remove my old boiler and cylinder and install a new one. They left the house spotless. New boiler works fab.
Debbie in Greater Manchester Posted on 06/08/2021 , work completed 28/07/2021
The trader replied (on 10/08/2021)
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Polite professional.
Customer Service
Quality
Value
Polite and professional the engineer was careful of property and was probably the best workman to ever do a job on my property, kind considerate and so helpful in explaining everything.
Derek in Greater Manchester Posted on 06/08/2021 , work completed 06/08/2021
The trader replied (on 09/08/2021)
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Excellent company, highly recommended
Customer Service
Quality
Value
I found RJ Martindale quite by chance some years ago and requested a boiler service. I honestly couldn’t have chosen better. The engineers are polite, helpful, friendly and the cost of servicing is very favourable to others I’ve had in the past. I have recently recommended them to a friend who is looking for central heating insurance cover. From calling me every year and scheduling an appointment to getting the job done is a smooth process and one less thing I have to remember. Honestly can’t praise them enough.
Anne in Greater Manchester Posted on 04/08/2021 , work completed 09/07/2021
The trader replied (on 04/08/2021)
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Gas Boiler and Gas Fire Annual Service
Customer Service
Quality
Value
Having been with a national gas and electric provider and used their annual boiler and fire service provision for many years I decided enough was enough, both in terms of waiting and cost. I moved to Martindales in July and I have to admit that the standard of work, the cleanliness, the cost and the overall level of communication far exceeded anything I had ever received from the other provider. All in all - it was the best move we have ever made and I would fully recommend Martindales services to anyone thinking of changing.
Customer in Greater Manchester Posted on 04/08/2021 , work completed 13/07/2021
The trader replied (on 05/08/2021)
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Replacement boiler fitted
Customer Service
Quality
Value
Scott and Toby did a fantastic job fitting our new replacement boiler. They turned up on time, worked efficiently, were tidy and polite. Even found a fault on the new boiler that could have easily been hidden, but they ordered a new boiler that was delivered quickly and replaced. Good explanation of how to use controls on new boiler and thermostat. Very pleased with the work done. Thank you.
Catherine in Greater Manchester Posted on 29/07/2021 , work completed 29/07/2021
The trader replied (on 05/08/2021)
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Hive Fitted
Customer Service
Quality
Value
My partner and I recently had a Hive fitted to our boiler by R J Martindale Ltd and we have to say the service we received was second to none. We spoke to a very pleasant lady on the phone to get booked in who was very accommodating to our needs. When the engineer turned up he was very polite and professional. He gave us a call while he was en-route to say that he will be on time which we thought was great! After he’d carried out the job he helped us with the app set up on our phones to make sure we were happy with the installation and insisted that if we had any problems to give the office a call and it will be dealt with straight away. Needless to say, we didn’t have any problems! He even left the kitchen cleaner than when he’d arrived ha! We don’t normally leave reviews, but because the service was so good we had to put it out there. We will definitely be using this service again! Thank you!
Ian in Lancashire Posted on 27/07/2021 , work completed 10/06/2021
The trader replied (on 05/08/2021)
Thank you Ian for your rating and review, this is much appreciated! RJ Martindale Ltd
New Boiler installation
Customer Service
Quality
Value
Martindale were recommended by the Boiler supplier. They attended site to confirm what work was required and provided a quote for the complete installation. This involved removing the old combi boiler and replacing it with the new one. Also, they recommended that they would do a full inspection of the radiators and balance the system if required. First impressions were very good as they explained all the work required. Once on site they explained the work required again to confirm all parties were on the same wavelength. They then proceeded to protect all floor covering in the kitchen and on the stairs as the boiler was in the loft space. Once finished they cleaned up and took all existing parts away. All work was completed as quoted on time and to budget. The Manager of the company followed up with a tel call about 2 days later to confirm that we were happy with the work and to confirm that his work force were polite and informative. The engineers explained all the instruction for the boiler and controller and set them up to our requirements. They confirmed the communications details for any issues.
Tony Eardley in Greater Manchester Posted on 24/07/2021 , work completed 24/03/2021
The trader replied (on 05/08/2021)
Hi Tony, thank you for your rating and review, this is very much appreciated! RJ Martindale Ltd
Endorsement Reference
Customer Service
Quality
Value
I live round the corner where they have their office, so seen their vans drive round. They had a very competitive quote and Ryan was very presentable and knowledgeable. The team in general were very good and represented the company very well. Everyone involved the the job were friendly and helpful.
Which? Trusted Traders Consumer Posted on 01/07/2021 , work completed 03/06/2021
The trader replied (on 21/12/2021)
Thank you for your rating and review, this is very much appreciated! RJ Martindale Ltd
Endorsement Reference
Customer Service
Quality
Value
RJ Martindale installed a boiler and radiators at my home. They were very professional and friendly and completed a superb installation, including a complete clean up at the end of the job. Customer service was excellent, from the initial call to arrange a quote to the issuing of the gas safe certificate and homecare follow up.
Which? Trusted Traders Consumer Posted on 01/07/2021 , work completed 14/06/2021
The trader replied (on 05/02/2022)
Thank you for your rating and review, this is very much appreciated! RJ Martindale Ltd
Endorsement Reference - Fantastic Company
Customer Service
Quality
Value
Had a Boiler Service & Power Flush on my Central Heating System. Had old Toilet Removed & New one fitted Have Central Heating Cover. All the work carried out by RJ Martindale LTD was done to a very high standard great price very friendly staff & cleaned up after themselves leaving everything very clean & if no one had been. I moved from British Gas to RJ Martindale due to getting better value for money for same cover. I definitely Recommend RJ Martindale Great company Very friendly Staff & extremely helpful Any questions i had regarding any work carried out was dealt with very professionally Always give complete prices No added extras Extremely happy with all work carried out & service we receive from RJ Martindale 100% Genuine & Honest Company
Which? Trusted Traders Consumer Posted on 01/07/2021 , work completed 12/03/2021
Endorsement Reference
Customer Service
Quality
Value
Ryan got recommended by my previous heating engineer who retired. And I couldn't have been luckier, he is very good, friendly, efficient and provided a brilliant service. Kept everything nice clean and tidy and a pleasure to have around.
Which? Trusted Traders Consumer Posted on 01/07/2021 , work completed 17/06/2021
Endorsement Reference
Customer Service
Quality
Value
trader came recommended to us, very professional, installing boilers and central heating. Very happy with the result
Which? Trusted Traders Consumer Posted on 01/07/2021 , work completed 10/06/2021
Endorsement Reference
Customer Service
Quality
Value
RJ Martindale was recommended to me by someone else. We had an issue with our ensuite and hot water tank. They were quick to respond and once they identified the issues they made sure we were on their priority list due to the situation we were in a the time. They were very quick to respond to me and very punctual, informative and friendly. I cannot praise them highly enough and we have a 100% result.
Which? Trusted Traders Consumer Posted on 01/07/2021 , work completed 07/06/2021
Endorsement Reference - Excellent boiler installation service
Customer Service
Quality
Value
Combi boiler fitted to replaced 13 year old boiler. Agreed installation date was brought forward by 2 weeks due to problem with old boiler. This did not cause any issues with the trader. Two guys arrived on time, very polite. Covered all area where they were walking and working. Installation done in good time, all debris removed and area left clean and tidy. All documentation regarding boiler usage provided. Would definitely recommend this firm.
Which? Trusted Traders Consumer Posted on 01/07/2021 , work completed 16/06/2021