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Endorsed by Which? Trusted Traders

R & S Plumbing & Gas Services Ltd

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5.0

68 Reviews

About

Welcome to R&S Plumbing Services

R & S Plumbing & Gas Services is a Cheltenham based plumbing company. We cover all of Gloucestershire and travel further afield when requested. We pride ourselves in offering high quality plumbing, with reliable service at a fair price.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Gas cooker installation
    • Gas safety testing and inspection
    • Boiler repair
    • Boiler servicing
  • More Services

    • general plumbing and heating
    • no job too small

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
68 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
A superbly competent, polite and professional service
Customer Service
Quality
Value
Russ has quite literally just left my house. I've not even had the invoice yet but absolutely felt compelled to write this review as soon as I could. I found Russ on this website so it seemed fair to return here to leave feedback. Cutting to the chase, Russ has been excellent in servicing and repairing our boiler. I actually volunteered the option to replace and, where some traders would jump on this immediately, Russ dismissed this out of hand and said there was no need at this time. He was brilliant, friendly, polite, clean, tidy and efficient. He even took well to my dogs who are a bit excitable and distracting at the best of times. He took time to talk me through what was going wrong, and what was going well...he explained everything when asked and took real interest in ensuring I was happy. Really very pleased I called him this morning, and grateful that he was able to get us back to working heating and water by six pm tonight. An absolute star.
Customer in Gloucestershire Posted on 07/03/2022 , work completed 07/03/2022
Excellent
Customer Service
Quality
Value
Our cold water tank sprang a leak just before New Years Eve leaving us with no water in the house. At a time when no one else responded to calls or was willing to come out, Russell found a replacement tank (no easy task at that time of year) and came out to fix it for us. Highly professional and going above and beyond what any other plumber in Cheltenham was willing to do I would highly recommend him.
Customer in Gloucestershire Posted on 05/01/2022 , work completed 31/12/2021
Prompt, high quality work
Customer Service
Quality
Value
We found Russell on trustedtraders. He responded promptly and although the leak was a small job for him, we always felt he understood our concerns, and treated the problem professionally. The standard and efficiency of work was exemplary. Exactly the type of tradesperson you want to trust your home to. Thank you.
Customer in Gloucestershire Posted on 26/10/2021 , work completed 12/05/2020
Excellent Work
Customer Service
Quality
Value
Moved in to a new house with many plumbing issues. Russell has been a godsend. He has fixed leaking taps, leaking toilets and advised on rain water entering our boiler. Russell is always on time, professional, friendly and very accommodating. He was recommended to us by a friend, and he is now firmly written into our book of trusted traders. Russell also offered to help me put up a picture, another act of kindness you unfortunately don't expect these days. Would recommend Russell to anyone requiring a reliable, trustworthy plumber.
Sean in Gloucestershire Posted on 11/07/2021 , work completed 29/06/2021
Boiler Service
Customer Service
Quality
Value
Russ arrived today to service my boiler. He was on time and arrived in van full of tools for the job. Russ spotted a couple of small issues with my boiler installation (missing sealant around the flue on inside wall and PRV pipe that needed better termination) which he also fixed without any additional charge. I spent some time chatting with Russ and felt very confident that he would do a good job. He did not rush and was probably on site for an hour and a half. At the end of a service I got a report in a PDF and Russ also talked me through what he had found. The boiler is only three years old and everything was well.
Simon in Gloucestershire Posted on 23/06/2021 , work completed 23/06/2021
Great service, great work
Customer Service
Quality
Value
I picked Russ’s company from the Trusted Traders list with no prior knowledge of the company. I emailed on Bank Holiday Sunday, hoping for a reply on the Tuesday. It was a small job for him (although important to us) but he replied that evening. We exchanged a couple more messages, including an estimate, and the work was booked in for the end of the same week. Russ turned up on time, completed an excellent job and charged as estimated. Couldn’t ask for more.
Lisa in Gloucestershire Posted on 06/06/2021 , work completed 04/06/2021
Excellent service
Customer Service
Quality
Value
Called to fix boiler - came same day and was fixed promptly even though it is an old boiler he was able to source replacement parts. Cannot praise high enough.
Gill in Gloucestershire Posted on 18/03/2021 , work completed 18/03/2021
Great Service
Customer Service
Quality
Value
Russell responded to my call promptly, and as we were going to visit our daughter the following day, he went out of his way to arrive a couple of hours after my call. Leak fixed, great value.
Customer in Gloucestershire Posted on 12/08/2020 , work completed 04/08/2020
Great work, very fast, good price, top bloke
Customer Service
Quality
Value
Russell was recommended to us by a friend in our street. He quoted and subsequently sourced and fitted a new boiler for us,as well as doing other odd jobs whilst he was here. Fairly priced and very swiftly sorted, Russ is a commensurate professional. I would certainly trust him with the keys to my house to do works whilst I was out. Before we decided to fully replace our boiler, he offered to do a repair but did actually signpost us to manufacturer directly as he felt they would be able to offer a cheaper repair. Russ clearly values building long term trust based relationships and doing the right thing Top bloke, highly recommended.
Customer in Gloucestershire Posted on 06/05/2020 , work completed 29/04/2020
Plumber I wish I had discovered earlier
Customer Service
Quality
Value
Russell solved our problem of a leaking and constantly running toilet. He was thorough, helpful and friendly and I wish I had discovered him years ago. His bill was very reasonable and reflected the time spent and the difficulty of the job. I would certainly go to him again.
Customer in Gloucestershire Posted on 25/03/2020 , work completed 25/03/2020