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Which

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Trusted Traders

R & S Plumbing & Gas Services Ltd

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5.0

61 Reviews

About

Welcome to R&S Plumbing Services

R & S Plumbing & Gas Services is a Cheltenham based plumbing company. We cover all of Gloucestershire and travel further afield when requested. We pride ourselves in offering high quality plumbing, with reliable service at a fair price.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Gas cooker installation
    • Gas safety testing and inspection
    • Boiler repair
    • Boiler servicing
  • More Services

    • general plumbing and heating
    • no job too small

Customer reviews

5.0
61 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Great Service
Customer Service
Quality
Value
Russell responded to my call promptly, and as we were going to visit our daughter the following day, he went out of his way to arrive a couple of hours after my call. Leak fixed, great value.
Customer in Gloucestershire Posted on 12/08/2020 , work completed 04/08/2020
Great work, very fast, good price, top bloke
Customer Service
Quality
Value
Russell was recommended to us by a friend in our street. He quoted and subsequently sourced and fitted a new boiler for us,as well as doing other odd jobs whilst he was here. Fairly priced and very swiftly sorted, Russ is a commensurate professional. I would certainly trust him with the keys to my house to do works whilst I was out. Before we decided to fully replace our boiler, he offered to do a repair but did actually signpost us to manufacturer directly as he felt they would be able to offer a cheaper repair. Russ clearly values building long term trust based relationships and doing the right thing Top bloke, highly recommended.
Customer in Gloucestershire Posted on 06/05/2020 , work completed 29/04/2020
Plumber I wish I had discovered earlier
Customer Service
Quality
Value
Russell solved our problem of a leaking and constantly running toilet. He was thorough, helpful and friendly and I wish I had discovered him years ago. His bill was very reasonable and reflected the time spent and the difficulty of the job. I would certainly go to him again.
Customer in Gloucestershire Posted on 25/03/2020 , work completed 25/03/2020
Professional, punctual and very helpful.
Customer Service
Quality
Value
After reading the Which? local reviews I gave Russell call to explain that the thermostat to my boiler system had failed. Although Russell was fully booked for the next few weeks he gave me some advice on who could help to rectify the issue. However, as the conversation progressed Russell mentioned that he could pop over the following evening to take a look if it wasn't an emergency. Needless to say, the following evening Russell turned up and within an hour had the thermostat changed, tested and provided guidance on how to program the thermostat controller.
Customer in Gloucestershire Posted on 11/11/2019 , work completed 07/11/2019
R & S Saved the Day!
Customer Service
Quality
Value
I had a crisis under the kitchen sink which R & S fixed! Russ came on time and cheerfully tracked the problem down. New parts were required and they swiftly appeared. All in all it was a very satisfactory event: life is now back to normal! I would strongly recommend R & S.
Customer in Gloucestershire Posted on 08/08/2019 , work completed 06/08/2019
Great work, very thorough, friendly service
Customer Service
Quality
Value
I was very pleased with the servicing of my boiler. Russell is very friendly and shared a lot of useful information on the boiler and to help with some other work I need to have done. He was a lot more thorough than others I have used in the past and I wouldn't hesitate to recommend and to use again.
Robert, Gloucestershire Posted on 25/06/2019 , work completed 25/06/2019
Excellent
Customer Service
Quality
Value
Am so happy to have found Russell on “Which Trusted Traders”. He is a true professional, with a quality of work superior to most Cheltenham plumbers I have used over the past 20 years. Will certainly use him again.
Customer in Gloucestershire Posted on 03/06/2019 , work completed 03/06/2019
Excellent service and fast response
Customer Service
Quality
Value
Russell responded promptly to a leaking toilet emergency, despite having a full workload for the day. He was most professional and went out of his way to be helpful. Nothing was too much trouble and he gave advice to stop a similar problem happening again. Excellent service, very good personal skills. Would recommend without hesitation.
Tamara, Gloucestershire Posted on 24/04/2019 , work completed 24/04/2019
Having confidence that the work is properly completed
Customer Service
Quality
Value
For the second year I have used this company to service my gas boiler and heating system. The second year because the first year the work was completed in a very professional way and I feel that I can always call should anything go wrong knowing it would be put right. This engineer know his stuff and can put right anything in a heating system to my experience at the right price.
Customer in Gloucestershire Posted on 30/12/2018 , work completed 29/11/2018
Courteous and Reliable
Customer Service
Quality
Value
Russ gets my 5* review because, unlike many other plumbers that I have experienced, he returns calls, arrives when promised, is polite, gives an explanation of work needed and always completes jobs to a high standard.
Julian Pass Posted on 27/11/2017 , work completed 27/11/2017