Knowledgeable and helpful
Simon came to unblock our kitchen drain. He also examined the pipes with a camera. He answered all our questions and was pleasant to deal with. I would recommend Rapid Repair Drain Care.
James, West Yorkshire
Posted on 17/07/2019
, work completed 17/07/2019
Recommended
Rapid Repair
The drain repair man was very helpful and professional. He came promptly when called and finished the work with the new pipe work when he said he would. He showed me the problem on a drain camera and showed me the finished work on camera. I was very happy with his work and explanation of the work.
Anne, South Yorkshire
Posted on 08/07/2019
, work completed 08/07/2019
Recommended
Prompt & professional
They came to do my drains all work carried out was done to my satisfaction. They were polite and professional, the communication was excellent and aftercare was also to my satisfaction, no problems occurred very happy with the work done.
Christine, West Yorkshire
Posted on 27/06/2019
, work completed 27/06/2019
Recommended
Friendly & efficient.
This is the second visit by Simon and on both occasion he has arrived on time and carried out "unblocking drains" very efficiently.
Peter, West Yorkshire
Posted on 10/05/2019
, work completed 10/05/2019
Recommended
Blocked drain
Simon resolved the problem with great speed and efficiency, it was a horrible job to do because the contents of the drain had backed up and spilled out into the garden. He just got on with it and was extremely helpful throughout, an excellent service all-round!
Customer in West Yorkshire
Posted on 06/05/2019
, work completed 04/04/2019
Recommended
Thank you.
Simon is clearly a man that takes pride in his trade. He is clearly very knowledgable and skilled. He managed to unblock 2 drains for our home and also did a full CCTV inspection of our drains. He was happy to talk us though what was going on and to give us good advice for the future. I would definitely recommend him. Thanks Simon. Jawad - LS7 3HD
Customer in West Yorkshire
Posted on 30/03/2019
, work completed 29/03/2019
Recommended
Excellent service
Simon from Rapid Repair Draincare came to clear a blocked drain in our garden. The work was completed quickly and very efficiently. I was also given useful advice on preventing the problem. Simon was polite and helpful and I thoroughly recommend the company.
Customer in West Yorkshire
Posted on 29/03/2019
, work completed 20/03/2019
Recommended
Effective, Efficient and Economical
I can highly recommend Rapid Repair Drain Care. Apart from being thoroughly fast and effective at unblocking my gutter downpipe at a great price you couldn’t wish to meet a nicer, more helpful tradesman than Simon Keenlyside.
Customer in North Yorkshire
Posted on 20/02/2019
, work completed 20/02/2019
Recommended
Prompt, efficient and friendly - job done!
Simon arrived at 8am on the dot and sent a text 20 mins before his arrival. He got on with the job straight away and was willing to explain what was going on throughout. A friendly manner goes a long way with me and he was certainly an engaging character. The job was completed within 45 minutes and the price was pleasantly alot less than expected. Thoroughly satisfied customer.
Customer in West Yorkshire
Posted on 03/01/2019
, work completed 03/01/2019
Recommended
My review
Unblocked drain. Very polite and very helpful. Also cleaned up and left everything spotless. Would recommend without a doubt.
Kevin, West Yorkshire
Posted on 06/12/2018
, work completed 06/12/2018
Recommended
Highly recommended
Called Simon regarding a blocked drain and rodent ingress. Responded immediately and performed a drain survey the next day. He unblocked the drain and arranged to quote and return to perform additional work asap. The quote was provided rapidly and work performed at our earliest convenience to a high standard. Would highly recommend Rapid Drain Care.
Sarah White
Posted on 30/11/2018
, work completed 30/11/2018
Recommended
Professional.
I had two rain gullys replaced and a CCTV survey. The work was carried out promptly and professionally and helpful communication during the work.
Pauline, West Yorkshire
Posted on 28/11/2018
, work completed 28/11/2018
Recommended
Suspected Drain Leak
I called Simon due to a suspected drain leak, explained I was having a floor fitted the following day & he managed to fit me in at the end of his long day, he returned the following day with CCTV cameras. Thankfully nothing major found, just required flushing some ground silt through. Happy to recommend. Thanks again Simon.
Toni Briens
Posted on 31/10/2018
, work completed 31/10/2018
Recommended
Fantastic, very helpful and courteous
I had problems with blocked toilet that won't go away. Tried other services, but they were unable to resolve the problem. Finally we had Rapid Repair Draincare. Simon arrived Friday afternoon. After a quick survey, he was unable to find the source of the problem. Simon promised to return Saturday first thing in the morning with all this gear to survey the drains. Next day, Simon arrived as promised. He did the survey with his camera and soon found the source of the problem and the manhole. With the jet wash, the leaves that blocked the pipes are washed away. Very efficient and professional guy, kept me informed of the problems and solutions. Thanks to Simon, I have a working toilet.
Layla Layla
Posted on 15/10/2018
, work completed 15/10/2018
Recommended
High standard work with quick response
Blocked main drain Saturday morning. Phoned Rapid Repair 10:13, arrived within 2hrs as promised. Simon (owner) embodies the term "competent person" having the knowledge, skill and experience. His confident and cheerful manner is reassuring. He cleared the blockage using a pressure jet and then used a camera to survey his work and the condition of the drain. This was all part of his standard charge unlike other companies who consider such check as an additional service. This was a good move as it identified ingress of tree roots growth through cracks plus some blobs of mortar from the original construction (from the 1920's - cause of recurring problems). Simon offered an additional, charged service to remove the roots. I accepted this very reasonable charge and he used a cutting attachment to remove the roots. He then put considerable effort in to remove the mortar blobs (I wasn't expecting this) making the pipe the clearest it's ever been. Simon quoted for relining the pipe at a future appointment to repair cracks and prevent further ingress of roots to the drain. Observing Simon shows he takes pride in doing good work; a thoroughly good bloke. I've used other companies but none come anywhere near to the standard of Rapid Repair Draincare. PS. He'll show you the camera image - if you've the stomach for full "motion" footage!
Larner
Posted on 13/10/2018
, work completed 13/10/2018
Recommended
First Class!
Simon is reliable, efficient and effective. He quickly identified and explained the issue, offered a solution and carried out the work needed to a high standard. Reassuringly he explains everything very clearly and without pressuring you in any way. I wholeheartedly recommend him.
Lawton
Posted on 01/10/2018
, work completed 01/10/2018
Recommended
Very prompt & professional
Rapid response in foul (wet) weather. Obviously knew what he was doing and dealt with the problem with obvious experience and efficiency.
Barry, West Yorkshire
Posted on 20/09/2018
, work completed 20/09/2018
Recommended
My review
Very pleasant and helpful young man.
David, South Yorkshire
Posted on 04/09/2018
, work completed 04/09/2018
Recommended
Courteous polite and efficient. Excellent value.
Came to appointment, did a thorough inspection and established that the problem (mud welling up through a concrete path) was not caused by faulty drains. Gave advice on pursuing the problem through the insurance company and their contractors.
Fletcher
Posted on 25/07/2018
, work completed 25/07/2018
Recommended
Helpful
They unblocked my drain and checked others, very thorough, could not be more helpful.
Irenee, West Yorkshire
Posted on 24/07/2018
, work completed 24/07/2018
Recommended
Great work, very professional
We went to Simon as a 'Which trusted company' and the company didn't disappoint. Simon came to do a site visit, identified the issue and provided us with a solution very quickly. A quote was received, which was extremely reasonable for the work to be done. He then appointed another team headed by Ric to come out do a site visit as they would excavating the site to fit a drain and soak-away. Ric discussed exactly what was to be done and started the following day arriving on time with his team. They were very professional, extremely hard working especially as they were hand digging a 5 meter trench and pit in temperatures close to 80F. They completed the work ahead of schedule, to a very high standard despite the complexity of what was required and all done by hand due to the fact it was not possible for machinery to access the site. Simon, Ric and the team did a fantastic job. we would definitely employ them again if required and would recommend to friends without hesitation.
Sarah Perry
Posted on 16/07/2018
, work completed 16/07/2018
Recommended
Hard working
Very pleasant young man, courteous & hard working. Did a very good job in not pleasant circumstances. Arrived when he said he would and completed the job quickly and cleanly.
E, West Yorkshire
Posted on 02/07/2018
, work completed 02/07/2018
Recommended
Polite & courteous
Was very polite and courteous, did what he said needed to be done. Cleaned the area satisfactorily after procedure. Rang to say he was on his way which was one hour after original call out.
Elizabeth, West Yorkshire
Posted on 02/07/2018
, work completed 02/07/2018
Recommended
Helped when another company let me down
Another company had done a CCTV survey but then not provided the promised proposal & quote for the work needed. Despite being an hour away from where Rapid Repair Drain Care are based, Simon was willing to help. Over the phone he explained what was the most likely problem and what he'd do about it (including the price.) On the day he was delayed by a previous job, but rather than cancelling (as I'm sure many companies would have done), he came and arrived at mine at 6pm on a Fri. He then spent 2 hours: Checking what the problem was Explaining to me what needed doing (confirming what I'd been told on the phone) Doing the work Checking and showing me it'd been successful before tidying up and heading home. Despite having had such a long day, he was friendly and helpful with a positive attitude.
Cullen
Posted on 24/06/2018
, work completed 24/06/2018
Recommended
Brilliant job would recommend
Excellent service. Quick, reliable and honest. Came out same day and kept us informed about what time he would arrive.
Helen, West Yorkshire
Posted on 01/06/2018
, work completed 01/06/2018
Recommended