/
Endorsed by Which?
Realistic Home Improvements Limited
Opening Hours
Today - 09:00–16:30
- Monday 09:00–16:30
- Tuesday 09:00–16:30
- Wednesday 09:00–16:30
- Thursday 09:00–16:30
- Friday 09:00–16:30
- Saturday 10:00–16:00
- Sunday 10:00–16:00
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
About
Realistic Home Improvements are a traditional family run firm supplying a vast range of Windows, Doors, Conservatories, Orangeries, Conservatory Solid roof replacements, as well as single storey extensions from our showsite in Saltash.
Excellent quality products, reliable customer service, and honest value for money costing are important to our clients, as well as having fully employed professional tradesman undertake the works, for all our ranges including the building work and plastering.
As well as being Which Trusted Traders, Realistic are an Ultraframe Approved Installer, and FENSA registered.
PVCu, and aluminium products available in a multiple range of colours and styles. Residence, Halo, Origin, Stellar and Raynear...
If you are looking for honest expert advice call us for a chat on 01752 841008, we would love to hear from you.
What we do
Glaziers
Conservatories
Doors
Roofers
Builders
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.5
18 reviews
Recommended
Recommended
by 83% of customers
Sort by
Amazing service, excellent quality
Customer Service
Quality
Value
Due to an unfortunate incident my front door got damaged and dented. The insurance agreed to pay for a new door. Went to realistic home improvements in saltash, had a very quick response, quickly came out to do a quote and the door was ordered. To be honest, I’ve never had a new door before eso had no idea what I was ordering and what was good or not. The door arrived, WOW!!! it is beautiful and amazing quality. The locks and door handles are incredible quality and the latest secure technology when I researched it all later after I got it. I was very impressed how they made sure I had the best quality items on the door when to be honest they could’ve put anything as I would never have known!! So they are very trustworthy, very happy to help, great after service, beautiful door and the fitters were very very friendly and were very considerate of my son who has autism who was having his breakfast in the kitchen when it was being fitted. Would definitely recommend and would use again
Customer in Cornwall
, work completed
Recommended
The Realistic team did a great job replacing our ageing wooden conservatory
Customer Service
Quality
Value
Ryan visited us at the outset and we agreed on an Ultraframe rosewood finish conservatory with ultra slate grey solid roof and agreed a price Surveyor Dave produced detailed plans and we were kept informed of progress. The build team of Chris and Matt were brilliant at demolishing the old conservatory and built the new one on the existing walls. Their speed and quality of work, tideness and approachability was second to none. Internal plastering was carried out to a high standard by Brian. A bit of snagging was carried out promptly. We are extremely pleased with the finished article and cannot fault the whole work team including Jen and Dean in the office
John in Devon
, work completed
Recommended
Great independent firm. Very happy with my Conservatory.
Customer Service
Quality
Value
Dean was very thorough and efficient in designing the conservatory. Surveyor checked all measurements and Conservatory was completed in promised time frame and exactly as planned. Surprisingly, I get far more water draining from the level box gutter than was first thought. I need a bigger water butt!
Customer in Cornwall
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
Realistic did an excellent job replacing our conservatory roof. They were quick, efficient, very tidy and considerate. There was minimal disruption, and they avoided using scaffolding. The cost was exactly as estimated. I recommend them highly.
Customer in Devon
, work completed
Recommended
Great communication, respectful of our home and first rate fitters
Customer Service
Quality
Value
Realistic Home Improvements fitted several new, large windows for us plus a new back door with side window and a composite front door with side glass panel. From the initial consultation through to the fitting and follow up, nothing was too much trouble. Ryan listened to everything we wanted and Dave took it all on board when surveying and measuring. Fitters Tim, Graham, Matt and Chris were first rate. Things tend to be challenging in our house and nothing phased them. They worked hard and respected our home. They were also very clean and left everything tidy. We had one thing that needed a quick inspection after fitting - this was arranged immediately and sorted within 48 hours. Highly recommended!
Joanne in Plymouth
, work completed
Recommended
Poor Work- Bad Attitude
Customer Service
Quality
Value
Our nightmare began in April 21 when Realistic were contracted to build a Conservatory. It should have taken 4 to 7 weeks to complete, but due to substandard work and corner cutting, there have been issues from the outset and it remains unfinished, unsafe and unfit for use over 2 years later. Realistic failed to build our Conservatory to the agreed Specification or to Contract. There are simply too many issues to list, but multiple Water Leaks along with Mould are the least of our problems. Still, the arrogant Mr Barratt refuses to put things right and has twice ignored our invitation to come round to discuss a way forward. In our experience, it appears that poor building practice, negligent installers and appalling communications are Company traits. We have adhered to Which Trusted Traders complaints process to no avail, and despite arranging a report that highlighted numerous significant issues, Realistic have remain intransigent and totally uncooperative. Costing some £22,000 and over 2 years of stress, grief, inconvenience and sleepless nights, which I believe contributed to my suffering a Stroke last year, it is more cost effective to raise this Carbuncle to the ground and start again, and our only recourse is to now pursue this through the Courts. This Which Trusted Trader took our money and ran. Our honest advice is to avoid them like the Plague.
Customer in Cornwall
, work completed
Small Extension/Conservatory Dining
Customer Service
Quality
Value
Ryan Barrett visited my property and produced all the CADS whilst he was there and it all looked amazing. Ryan was very honest and confident that the small area I had would work and make the perfect dining room/sun lounge area. He was true to his word as the area has made an amazing difference and have been able to place my existing dining furniture perfectly. When the works started in October, 22 the groundworks team were amazing (Ben and Graham) so hardworking and conscious about the level of upheaval. Then Chris and Matt took over with the build and again amazing and dedicated workers. There was great continuity and the Plasterer, Brian, his work was amazing too and great comments were made by my visiting friends. I’m more than pleased with the extra room as it has made so much difference having that extra space which feels so much bigger than I thought it was going to be. So a huge thank you to Ryan and all his team for being amazing perfectionists as anything less was not acceptable in their eyes and if there was an issue that arose there was always a solution. Thank you.
Customer in Devon
, work completed
Recommended
5 star Professional Service
Customer Service
Quality
Value
Many we take the opportunity to thank Realistic for an amazing professional service replacing our damaged conservatory roof and also all the glass in our SMART system bifold doors as well as repairing the alignment on both sets of bifolds. Ryan believed he could repair the structure and our faith in him was evident when Realistic teams arrived on time and straight to task. They were highly professional, courteous, conscientious and caring. It was obvious they take pride in their work when repairing our structure making it better than previously installed. The two teams from Realistic were friendly, respectful and wanted to do a first class job. May we highlight Chris and Matthew were outstanding and could not do enough to ensure the replacement went smoothly. We were also taken back by their work ethic and ensured everything was clean and tidy. It is not often you get a first class service but we feel we have from Realistic. We cannot recommend Realistic enough!
Customer in Plymouth
, work completed
Recommended
Terrible after sales service
Customer Service
Quality
Value
The fitting of the windows was excellent and the fitters were polite and courteous. The problem started about 18 months later when the paint started to come off the uPVC trim. I contacted them and in the 6 months since have received nothing but excuses. The icing on the cake is the utter rudeness and contempt of the woman who answers their phone and is also a director of the company.
Customer in Plymouth
, work completed
Replacement Glass Conservatory Roof
Customer Service
Quality
Value
We were very pleased with work which Realistic carried out. Despite very bad weather (high winds and rain) the roof was completed in the timescale promised without any ingress of rain and with no significant problems. We are delighted with the new roof and the much improved sound insulation, heat retention and light passing into the adjoining room compared with the old polycarbonate roof. We would recommend Realistic to anyone.
Customer in Devon
, work completed
Recommended
New roof on conservatory
Customer Service
Quality
Value
The improvements made to our our large conservatory are amazing. The whole area has been as warm as toast all over the winter thanks to the incredible insulation. The build quality of the roof, and the appearance, both inside and outside, far exceeds our expectations. We are simply delighted with the work. The workmen were polite, friendly, trustworthy and very conscientious. I would have no problem in recommending Realistic to anyone who wants this type of roof to replace their existing style.
Customer in Devon
, work completed
Recommended
Replacement conservatory
Customer Service
Quality
Value
We asked for a quote to remove our old, leaking conservatory and replace it with one of the models they have on Realistic's website. Ryan visited to discuss what we wanted and what options were available, which was clear and detailed. He left having left us a price quote for a couple of options that we had discussed. Once we agreed to go ahead the detailed pricing and preparation documents arrived. There was initially no start date because other planned work would not allow them to give an exact date. An agreeable start date was later fixed, having taken into account our availability as we had to allow access to isolate the electrics. Once work began, we negotiated if and when we could allow access. The old conservatory was removed and the delivery of the new one was delivered on what was a very wet and windy two days, which we were impressed by. The rest of the work was done to a high standard and with good attention to detail. We are happy with the quality of the new conservatory but is described by the company as an Orangery, as it has four corner pillars, an internal pelmet with 6 spotlights, 2 corner tower radiators and a 'lantern' skylight with special blue tinted glass to help reduce UV rays and the room overheating. All these make the room feel so much more a part of the house and making the room more usable. The price was higher than a 'normal' conservatory but, for the way it has changed how the room can be used, we feel is good value for money.
Customer in Plymouth
, work completed
Recommended
Outstanding quality & service
Customer Service
Quality
Value
Following a meeting with Ryan, and also obtaining other cheaper quotes, my wife and I chose Realistic Home Improvements to replace our old windows and doors. Our decision was based on the helpful, informative nature of Ryan’s approach and subsequent responses to our many questions. At all times he responded promptly providing the answers we needed to make a considered decision. Once we agreed the style/finish/design of our windows and doors, the confirmation and measuring happened immediately. A date was agreed for installation and right on the date agreed, the fitters Paul and Kayden arrived to carry out the work. They were both very professional, took care when removing the old windows and installing the new. Paul’s attention to detail is commendable, and nothing was too much trouble for him. He was capably assisted by Kayden and they did a fantastic job. We are extremely pleased with the quality of the products and the high quality of the installation. We have received many complimentary comments from neighbours and passers by about the windows and doors and I would have no hesitation whatsoever in recommending Realistic Home Improvements.
Mr R, Silverton
, work completed
Recommended
Great work done on time & to cost estimate
Customer Service
Quality
Value
Very pleased would use them again.
Customer in Torbay
, work completed
Recommended
First class job
Customer Service
Quality
Value
Had a bit of a mess of a roof that a different trader did for me. This one came out quick, assessed the issue, they were very professional and trustworthy. Always on time, kept me informed throughout and left everything tidy. They did a good job.
AJK
, work completed
Recommended
Very good value for money
Customer Service
Quality
Value
Used them a couple of years ago for a back door. Now I wanted a new front door matching the back door. They listened to me and advised me on my options. They might not be the cheapest but the quality of what they do and their communication is fab. Throughout the whole process they were informative. I recommended them to others as well. Very good value for money.
Lacy Lady
, work completed
Recommended
My review
Customer Service
Quality
Value
I really liked the work they done for my neighbour, and wanted to have the same. They fitted a glass-roof to my conservatory. Their workmanship was excellent. However they didn't clean the glass afterwards and wasn't very happy with that, even though is should be self cleaning.
Ladybaby
, work completed
Would use again
Customer Service
Quality
Value
I did see a sign along the road, looked their business up online and invited them for a quote. They had the best quote, price was good and competitive and the windows were up to spec that I needed. They turned up on time, which was very important to me as we were a bit under time constraint. But everything was done to very good standards. Came back to resettle door in a later stage as well. Will be using them again.
Satisfied customer
, work completed
Recommended