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Trusted Traders

Reddaways Removals Ltd

Profile thumb dmoty 2014.15 winner logo

4.8

34 Reviews

Opening Hours
Today - 08:00–17:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Member of the British Association of Removers

https://www.bar.co.uk

About

... As a BAR member we pride ourselves on the exceptional quality of services and products we offer to our customers, aiming not only to meet, but exceed their expectations of a BAR removal company.
Through regular staff training and ideas, innovative products, and customer feedback, we continually look for ways of improving our Company to ensure we are constantly delivering the highest level of customer service possible.
With the support and through the promotion of the BAR we feel that we are a key Company in leading the way to raise the standards of all removal companies throughout the UK.

What we do

  • Removals

    • Storage services
    • International removals
    • Home removals
  • Furniture repair and restoration

  • French polishing

  • More Services

    • sale of packaging materials
    • boxes
    • tape
    • bubble-wrap.

Customer reviews

4.8
34 reviews
Customer Service
4.9
Quality
4.8
Value
4.8
Sort by
Extremely Pleased
Customer Service
Quality
Value
Very positive. They did a very unusal removal for me. They did it with smile and courtesy. Extremely pleased.
Richard, South Zeal Posted on 03/08/2020 , work completed 16/07/2020
The trader replied (on 07/08/2020)
Thank you glad it went well. Geoff
Successful move; great team.
Customer Service
Quality
Value
Reddaways have moved us four times, including two longish moves and also stored our furniture for nearly 6 months. Each of the moves, including our most recent one have gone smoothly and with a minimum of fuss and stress. The team are friendly and professional and deal with all problems with good humour and resourcefulness. I would thoroughly recommend Reddaways as a reliable and trustworthy company with a great team from the initial assessment to the actual move.
Customer in Herefordshire Posted on 17/07/2020 , work completed 07/07/2020
The trader replied (on 07/08/2020)
Thank you for your recommendation, hope you enjoy your new life in Herefordshire. Geoff
Absolutely superb
Customer Service
Quality
Value
Reddaways moved us from a large Devon farmhouse where we had lived for over 30 years. The staff were professional, very friendly and extremely efficient. Nothing was too much trouble. They worked hard, packed everything immaculately including all delicate items. Nothing got broken and all arrived safely at our new home. We wouldn't hesitate to recommend Reddaways, they are a family firm who evidently have a genuine commitment to customer service and satisfaction. Thank you Reddaways, you were wonderful and you made a stressful time as stress-free as possible!
Peter & Amanda Posted on 07/07/2020 , work completed 03/07/2020
The trader replied (on 14/07/2020)
Peter & Amanda thank for your kind review and for your custom. We all hope you settle well into your new home.
Fantastic Service!!
Customer Service
Quality
Value
Thank you to the team from Reddaways for a magnificent job in returning to move us back into our recent renovation. The booking was easy, the team arrived bang on time and they were polite helpful and hardworking all day long. Nothing was too much trouble and they remained good humoured all day. I would have absolutely no hesitation in recommending them!! Thank you to all involved.
Ruth and Stuart in Devon Posted on 25/06/2020 , work completed 22/06/2020
The trader replied (on 08/07/2020)
Ruth and Stuart thank you for your kind words and recommendation. Its nice to know its appreciated. Good luck in your refurbished home. Geoff
Pleased as punch
Customer Service
Quality
Value
The team moved us out of our old property with great efficiency. All the guys had a really pleasant manner and a good sense of humour. The work was completed an hour before we estimated and nothing was too much trouble. The following day they arrived at our new property on time and again were ultra efficient and friendly. I have no hesitation in recommending Reddaways, first class service all the way. Thank you so much Geoff, Aron, Richard, Joe and Daniel.
Customer in Lincolnshire Posted on 07/02/2020 , work completed 06/02/2020
The trader replied (on 21/02/2020)
Thank you you for your review. Glad everything went to plan and hope all goes well in your new home. Geoff
Avoid like the plague.
Customer Service
Quality
Value
Reddaways packed and stored my sold house in Devon. When it came time to have my belongings brought to my new house in Scotland, they gave me a quote several thousand pounds over equivalent removal services. When I declined this, they said I could have my belongings but that they would unpack everything (that I had already paid for in materials and in the collection) and let my chosen company come and try and collect a 4 bedroom manor house worth of belongings. Luckily, I had an email which made clear I owned the packaging. After this and despite having paid them already thousands of pounds, they charged several hundred pounds for access and made it as difficult as possible to get my belongings. The contract says it is £25 per container for access but they insisted they had other rights through the removals scheme. In my view, a horrible company, utterly devoid of customer service or basic decency to their customers.
Customer in Devon Posted on 02/01/2020 , work completed 02/02/2019
The trader replied (on 22/01/2020)
This collection from our store took place on 11th February 2019 so a little surprised to see this review nearly a year later. We did quote a cost to deliver two containers (500 cuft) from store to Scotland which was a 988 mile round trip. Our quotation was declined in favour of another company to collect as a part load. If required to hand over goods out of our store we charge a handover charge of £85+vat per container. A handling charge of £25 + vat is to access a container whilst remaining in store. On the first arranged collection date your agent did not arrive. We did not charge you for our wasted time. Yes we need to check some items upon handing over, as our responsibility for insurance,etc ends then. We have always treated you fairly and with respect, as our other reviews would also support. Geoff
Outstanding service
Customer Service
Quality
Value
We had unusual requirements for our move in that we required the pick up and delivery to be carried out in two parts each. Reddaways were able to satisfy our needs totally in respect to this. In terms of the moves themselves, it was nice to see many of the same team members involved in each phase of the move rather than a completely different team each time. The team were polite and friendly and the moves were carried out quickly but carefully. We have experienced some disastrous moves over the years from companies that just didn't care. Reddaways are completely different and are a company that we would very highly recommend.
Graham - Customer in Somerset Posted on 02/11/2019 , work completed 21/10/2019
Highly recommended
Customer Service
Quality
Value
We have been very pleased with the standard of work by the removal team. They showed a very high level of skill in packing items and moving furniture. We had no idea what a skilled job it is. It was a pleasure to meet the men and they all were efficient, friendly and worked very well as a team with us. We have already booked them for when we move from rental accommodation to our new home.
Customer in Devon Posted on 28/09/2019 , work completed 16/09/2019
The Best Removal Ever!
Customer Service
Quality
Value
What can I say about Reddaways? We moved from Hampshire to Cornwall earlier this year after almost ten months of planning. We looked around the market and got three separate quotes. Reddaways were our choice as they were based near to where we were moving and were competitive on price. What a fantastic decision! Our move could not have gone better. All the people from Reddaways were amazing. They booked us in, packed us up, transported us 200 miles to Cornwall and stored our furniture for a month when we discovered that our new house was uninhabitable! I cannot recommend them highly enough.
Mark & Penny, Cornwall Posted on 15/08/2019 , work completed 05/04/2019
The trader replied (on 17/08/2019)
Mark and Penny Really glad you were pleased with our service. Thank you for your review. Geoff
Honestly couldn't hope for better ..
Customer Service
Quality
Value
My daughter found this company for me and it was one of the best things she has ever done! They were efficient, polite, reliable, friendly, professional, organised, clean, communicative, trustworthy ... everything a client could hope for, especially at a potentially stressful time. I recommend them to anyone who wants a five star service. Honestly. They were perfect and I can't thank them enough.
Customer in Cornwall Posted on 28/11/2018 , work completed 27/11/2018