Redstone Plumbing & Heating Ltd

I cannot recommend Paul and his team more. I called the previous day to ask about under floor heating and although he only deals with his own work for servicing he was still really helpful. I then had a leak due to a different issue with my boiler that British Gas had just repaired but they will not touch under floor heating. I called Paul, distressed due to water coming out of my lights and although he would not normally deal with this, he still came out and diagnosed and repaired the issue. Not only a great tradesman but a true gentleman. Topped by the fact of his very reasonable invoice. Could not give a more glowing review.

Redstone were very professional, and pragmatic in the manner in which they approached the work They are tidy workers and are certainly extremely considerate when working in a domestic environment during the course of the day with other family members around. Proper consideration was given to the type of boiler that we required, having regards to our family circumstances. The pricing and estimates, as regards parts and labour came in within the agreed parameters, there were no surprises. If anything unexpected is found whilst undertaking such exercise, Paul is not quick to criticise those that have gone before us (being responsible for previous work) but seeks a pragmatic solution to any problems, as can arise with any project. I would have no hesitation in referring Paul and his team, it’s great to see he’s got an apprentice on board who will certainly benefit from Paul’s expertise and professionalism. Well done guys!

Paul came to us on a very cold day and got us up and running again. Absolute life saver. He turned up when he said and sorted everything that morning. Very friendly and professional

I would like to say a big thank you to Paul and his team, our daughter brought a new property and was told everything was in working order. Well it wasn’t, the boiler needed to be replaced. When we called Paul up at Redstone plumbing and heating they came out straight away. They replaced the boiler and got it up and working, but it wasn’t long before it packed up. We then found out the tank was contaminated, so we had to replace the tank. Paul supported us all the way and came out many times, until it was finally up and running. I would highly recommend Paul, as he was not going to just leave us even though he had done his part. Thank you again Paul.

Paul and his team arrived on time, and very friendly and took out the old boiler and replaced with new Worcester Bosch, clean ,tidy and worked hard and completed within the day, would definitely recommend.

I had Paul come over and fit me a new boiler and radiator in no time, I can’t recommend him enough, my brother had previously used him at his house, and he fitted him a new boiler too. Fast, friendly and reliable.

Paul came very quickly when we asked for advice regarding our previous boiler which we had been having problems with for a while. He didn't try to over sell us a new boiler but we decided after listening to his advice that this would be the best option for us & the boiler was order & fitted within a few days. James the fitter did a very professional & clean job & we are very pleased with the outcome. We would definitely recommend them.

Paul and the people at Redstone not only do great work but try and go above and beyond. They fitted me a new boiler in excellent time did all they could to help, they are friendly and professional and the work was quick well done to a high standard. I would happily recommend. Ian Riley -Redditch

Paul took out our very old boiler and associated tanks in the loft and installed a new Worcester Bosch combi. While waiting for systems to drain etc he and Roger disconnected old radiators, took out an old gas fire, and gas hob and ran in new hot and cold pipes ready for a new bathroom. They both worked really hard and were professional, helpful and respectful. Paul explained what he was doing at all times and went through the instructions for the boiler once it was fitted. They took away all the rubbish and cleaned up after the work. We had a small concern after they left and not being plumbers had no idea if this was ok so sent message. Paul was straight back on the phone asking questions and explained what was happening and that it was normal and set our minds at rest. I would definitely recommend Redstone.

Paul was professional from start to finish. He and his team were tidy and efficient throughout the installation of our replacement boiler and in the diagnosis and repair of a fault with our hot water cylinder electrics. In between ordering and the installation of our boiler we were left with no hot water at one point and Paul came out to us that evening to help. I am delighted with the service and support provided by Paul and his Redstone team. Good advice and a great service at a competitive price. Thank you, Paul.