Regal Interiors (UK) Ltd

Very helpful staff responsive to my email sent and got back to me with a solution and then a very kind gentleman came and exchanged the handles once they had received them

Regal Interiors of Keighley in West Yorkshire transformed our bathroom a few months ago into something we still regard as rather special. The design, workmanship and finish of products was top notch and all the work was completed on time and within budget. Recently I thought there was an electrical problem in the bathroom and contacted RI for help and advice. Will, one of their Electricians attended within 24 hours but quickly ruled out any problem with the bathroom installation. Even so Will investigated the problem, identified the fault (faulty connection to an upstairs light) and fixed it! I am happy to acknowledge what I believe to be symptomatic of RI's work ethic ie. to provide comprehensive service and support to ensure the complete satisfaction of the customer. Thank you ,Will and thank you Regal Interiors.

We used Regal Interiors 5 years ago to completely remodel our kitchen and downstairs living area, making it completely open plan and with a fabulous new kitchen. We could not fault their work in any way and so when we were ready to upgrade and update our master bedroom, en-suite and have a dressing room created out of a spare bedroom, we didn't hesitate to call in Regal Interiors again. They have done another fantastic job and we are highly delighted.

Two installations completed bathroom and bedroom, bathroom transformed however after a couple of weeks noticed a cracked tile behind toilet, fitter returned and admitted he broke it whilst laying the floor but thought we wouldn’t notice it, tile replaced but had a leak on the toilet as a result, returned and rectified. Bespoke bedroom started, during planning we stipulated a place to store suitcases and room to fit an existing stool under the dresser which allowed the mirror to slide across. Andy the fitter started and it soon became apparent he wasn’t aware of our stipulations and continued the build. Unable to contact the planner as on holiday. Nearing completion the dresser unit was to be left without any backing board, further phone calls to rectify. On completion small details left including 20mm gap at side of frame for which we had to purchase trim from B&Q, incorrect coloured screw caps, told they couldn’t get any we found some after 3min search on Amazon. Although the work that was done was to a good standard we were left disappointed by the main issue of nowhere to store our suitcases and the inability of the mirror to slide across in front of the stored stool not to mention the finishing details.

One or two minor problems occurred two years after the original work was carried out (drain cover stuck, silicone sealant lifted and slight loss of temperature in shower) The problems were solved efficiently. Really marvelous service from this company. I'm happy to answer any questions you may have but rate this company highly. What stood out? That they sorted these issues out happily after 2 years! Regular contact regarding house call timing - polite and skilled tradesman.

We are very delighted with our new bathroom. Excellent service on our first visit to the showroom. Andy's design visit, advice, design and follow up visit at the showroom to choose colours and explain the design was excellent too. Andy continued to keep in touch and keep us informed regarding start date etc.. Considering the issues Covid 19 has caused with suppliers etc. Andy managed to bring the start date forward a week! Excellency continued throughout from day one when John & Ryan (fitters) arrived. They were more than helpful, kept us informed, very knowledgeable , extremely tidy and most importantly did an excellent job fitting our bathroom. They even explained to us how to resolve our house bathroom shower issue. Only downside was the price was a bit more expensive than we had originally thought but the quality products and quality service made it excellent value for money. We would recommend Regal Interiors to anyone and would certainly use them again - excellent.

We were looking to upgrade our bathroom as our son, who is a wheelchair user, was finding it increasingly difficult getting in and out of the bath. It took many trips to Regal Interiors to look at what they had available to build the perfect bathroom. We needed to take into account the height of wash basin and pedestal, toilet, type of shower, slip proof flooring, radiator open on one side to allow towels to be slid onto it, plus lots of other little extras like fitting of toilet roll holder, hand rail. The main considerations were the following: - • Sink - wheelchair accessible and correct height • Radiator - open sided for easy towel access • Shower and Shower Control - individual temperature control and shower head choice • Granite bench and shower screen - designed to allow safe access for our son and to be able to keep his wheelchair dry. The date for the work to commence was agreed and Graham & Billy did a superb job. They listened to our concerns and the job was completed to a high standard. On completion of the re-fit we have a bathroom that is not a typical disabled bathroom – no handrails in sight (despite us ordering one). We would like to thank Eleanor for her project management and Graham & Billy for basically just getting on with it and the outcome is a beautiful bathroom that our son feels it is a great improvement for him.

I have had my kitchen from Regal interiors. Very pleased with the work. The fitting and the tidiness of the workman. Always on time. And never let me down. I would go back to Regal. Bathroom next. Very efficiently run company very easy to do business with. Never thought that my kitchen would look so nice and well organised to suit all my needs and more.

I was very impressed with Regal Interiors, from the design visit to the completion they were very professional, they always kept me informed of when they were coming and how long it would take, they were tidy workers and very pleasant to deal with, I would definitely recommend them. The quality of the furniture is fantastic, my bedroom looks amazing.

I was very impressed at the speed and efficiency of Regal Interiors to replace a shower door at very short notice. I own a holiday cottage and whilst cleaning the bathroom on the Monday, the shower door came away in my hands! I phoned Regal Interiors and the following morning Adrian arrived to take measurements. He also pre arranged for the new door to be fitted, subject to quote, on Wednesday. The shower door was ordered on Tuesday afternoon, fitted on Wednesday ready for guest arrival on Thursday. Customer service is outstanding and the shower door of excellent quality.

We would like to thank Regal Interiors for our new kitchen from planning to installation The job went smoothly from start to finish and we got the kitchen of our dreams the design by Adrian Holdsworth was just what we wanted being only a small size he managed to increase our storage and workspace Making it much more usable and efficient and beautiful at the same time the fitting by John Crossley was expertly carried out to the last detail nothing was to much trouble clean and tidy and everything explained each day as the work progressed on the last day he cleaned every last drawer and unit and explained how to work all the new appliances leaving it all ready for us to use we would definitely recommend Regal Interiors to all our family and friends

Regal Interiors did a complete refit of our ensuite and a partial refit of our house bathroom. Despite the hiccough caused by the Covid 19 lockdown both jobs were completed efficiently. We were 100% delighted with the whole process from our initial visit to the showroom and the measuring and design service through to the installation by the friendly and efficient team. The new fittings and tiles are super too. We can highly recommend this company.

My husband and I have used Regal Interiors on three occasions in the past. On this occasion, they came to my aid when the shower screen ‘exploded’ one afternoon. Despite the fact that they had installed our bathroom in 2009, they sent their representative within the hour to assess and clear up the devastation! They ordered a new screen for us and installed it within two weeks. We were very impressed with the friendly and professional service that they gave us. We would not hesitate to use them again.

I visited Regal Interiors wanting a complete makeover on my bathroom and kitchen, having the colour schemes in mind already. Smita arranged to come to my house to measure up in order to do a proper quote and within a matter of a week at most, I was back at Regal reviewing the quote and the design of my kitchen/bathroom. I was so impressed that Smita had taken note of my preferred colour schemes and the fact that I wanted a modern feel to both rooms. She had selected out a few options of flooring, cupboard doors, and work surfaces that were to my taste; it didn't take me long to decide what I wanted as she had made it so easy. I signed on the dotted line at the start of October and by the start of December they were cracking on with the actual work. It was also completed by 23 December, with my snagging list (I am quite particular and have a keen eye!) completed on 24 December - that is dedication for me doing work on Christmas Eve! The full customer journey from pre-sale to post-sale is fabulous; I have been in touch recently I have noticed something on my flooring and Smita was on the case immediately ordering extra floor tiles and advising they would be in touch when the tiles arrived and they could start to carry out the exchange. I would highly recommend Regal Interiors to anyone, purely for the full customer experience :)

We have used Regal many times in the past, for a new kitchen, two bathrooms and three sets of fitted bedroom furniture. On this occasion we just wanted a built under freezer installed in our existing kitchen, the sink re-positioning and two new taps. We always approach Adrian Holdsworth because we have always had excellent advice and help from him, nothing has ever been too much trouble. He visited our property and made suggestions regarding how to proceed and then produced a detailed estimate. We didn’t have to wait long after accepting the quote and the work was completed in two days by John, he did an excellent job, working very hard and leaving everything as clean and tidy as he could. We always recommend Regal to friends and neighbours.

The plan: Move our bathroom into a larger room and restore the old bathroom as an office / spare room. It was scheduled to take just over 3 weeks. The entire process went without a hiccup. The planning was meticulous and nothing was too much trouble - Andy explained and showed us the possibilities. We were given 3D prints of the finished bathroom, along with itemised costs for everything. We had plenty of time to look through this and to make adjustments which were readily accommodated. The project planning was spot on - everything was on time and if anything had been overlooked, a quick phone call and it was brought to the house. Paul was there every day, and the team kept in contact so that there was never any waiting for someone to turn up and do their bit. Paul did much of the work and his attention to detail was superb - he clearly had an eye on the quality of the finished result. We expected to be without a shower for some of the time, but we left them to it for a few days in the middle. Paul managed to rearrange things so that when we came back, our new shower was in a state to be used. There was no hassle, nothing stopped the work from progressing. Paul and the electrician, plasterer, joiner and flooring fitter kept us informed and involved. They were respectful of our home and at the end of each day tidied up and stowed tools away. We are thrilled to bits. New superb bathroom, new spare room, new downstairs loo. Thoroughly recommend Regal Interiors

My neighbours had their 2 bathrooms done by Regal and, as I was thinking of getting my main bathroom renovated, it seemed logical to try Regal as well. Eleanor Fuller came out to see my flat and measure up. In no time at all, I had a nice schematic of her proposal. I was taken through the options and materials and was very happy. It was more expensive than I had envisaged and the commencement date seemed forever a way into the future (3 months). But come the day, Mike and Michelle arrived to transform my bathroom. They worked happily and didn't seem to want anything from me. They took me through what they were going to do and then what they had done, so that I felt fully informed all the time. The quality of the materials, fit and finish are excellent and worth every penny to have such a top quality job done. Sam then came to do the floor and, again, the workmanship is first rate. It took him about 4 hours to complete what I thought was a "simple" job! It wasn't just a case of laying tiles: the base had to be prepared, the awkward electricity conduit worked around and then the whole thing sealed. Flawless! Overall, a brilliant job: my bathroom is transformed and I am very pleased indeed.

Previously purchased a kitchen from Regal Interiors and was extremely happy with the service and suggestion from the sales representative. The installation team we very professional, punctual and clean & tidy when working in our home. Once the kitchen had been installed it looked even better than the 3D image they provided. It was a no-brainer to visit their showroom to choose our latest purchase of a shower room. The quality of service we received from the showroom staff was again brilliant and we are extremely happy with the quality of product and the professionalism of everyone we dealt with. Once again the installation team were punctual, clean and tidy and we are more than happy with the end result. I recommend anyone to visit there new kitchen display as it is absolutely magnificent. Well done to all the team from a very happy customer!!

Regal refurbished our en-suite. It ended up being exactly as we would have wished for and we were pleased with the service and support. Everything happened as had been planned and they even finished a day early. There was plenty of choice in the showroom to help you plan your ideas and all our questions before and during the installation were answered.

Regal completed two bathrooms for us, the second one, an en-suite was completed in our absence. We were a little disappointed in the finish of the second bathroom in particular. Ultimately we got the impression that they’re all very busy and it’s unfortunately more about speed than the quality of the work. We were left with a wall hung cabinet that isn’t straight, gluey bootprints on the new flooring and our bedroom floor and some damage to our bedroom ceiling, presumably through being caught by the shower cabinet prior to installation. I don’t think we would have heard from the project manager had we not contacted him. They did return to sort some very frustrating issues with the wall mirrors and also to quickly add some caulking to the ceiling / wall tiled border which hadn’t been done. In addition, the actual fitters and timing of the work were changed at a week’s notice which was an inconvenience to us. In short, whilst not a complete disaster, we couldn’t recommend Regal.

I am highly delighted with my new bathroom. Service from first visit to showroom was excellent. Excellency continued throughout from day one when fitters arrived, there was no question too many. They were more than helpful and extremely tidy. I am now planning my bedroom work with them and would not think of using anybody else but Regal.

This was the third job that Regal Interiors have done for us over recent years and, as with the first two, this latest job was well organised and carried out to a very high standard. From the initial estimate, which involved some discussion on our part, to arranging when it should be done right through to the job being completed, the customer service and the professionalism shown was excellent. I wouldn't hesitate to go back to Regal for further bathroom/bedroom jobs.

Friendly and efficient service from start to finish, ending up with a top quality bathroom. Very impressed with quality of workmanship, tidiness and timeliness. Well done and thanks to all involved at Regal.

Supply and fitting of bathroom and cloakroom. This is a quality service - I am pleased with the result. The fitter was pleasant and explained things to me when I asked and cleared the house up excellently at the end of the job. On the downside I felt employees may be overworked, even at the showroom, and annoyingly, my invoice was sent to my neighbours house- and there is a now possibility more of my neighbours know how much I paid for my bathroom. Overall though, I would recommend this company