Endorsed by Which?

Relocate Removals & Storage Ltd

4.9

80 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–18:00
  • Sunday 08:00–18:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Moving house can be one of the most stressful times in your life, but here at Relocate Removals & Storage Ltd with our experience and knowledge, we’ll make sure your moving day will be one of excitement about your new beginning and not full of worry.

Our family run business has been running for many years, our Director Bill has been working in the removals industry for over 40 years, so we guarantee we know a thing or two about relocating people and their belongings.

Over the years we have become one of the leading removal companies in Essex and are very proud of our excellent reputation for cost, expertise and customer service.

Our highly experienced team of professionals are at your disposal to make sure your move runs like clockwork. We service both domestic removals and business removals so if you or your business are on the move just give us a call or drop us an email, we’re here to help.

What we do

  • Removals

    • Home removals
    • Storage services
  • More Services

    • packing service

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
80 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
I recommend Relocate Removals and Storage
Customer Service
Quality
Value
I am so pleased we chose Relocate Removal & Storage Ltd to help us move house. The Team were professional and polite. They turned up on time, friendly and enthusiastic. Any nerves were quickly erased. They worked quickly and efficiently and treated our belongings with respect and care. I could not recommend them enough!
Customer in Cambridgeshire Posted on 18/07/2024 , work completed 11/07/2024
They blocked our street unnecessarily with no other exit and became aggressive and threatening when photographed
There were two Relocate trucks unloading into a house on the corner of Sandpits Road (our street) and Petersham Road, Richmond TW10. One truck was in the house’s driveway, the other blocked off our street, a cul de sac, completely. Somewhere between 50 and 100 people live in our street and there are no nearby shops so we are more car dependent than we’d like to be. There was no reason to block off the street as they could have parked the second truck/lorry elsewhere. They seemed to want to get the job done quickly without considering anyone else’s needs (not to mention the law). When asked to move because we needed to leave in our car, they refused, saying they’d have to finish unloading first. I said I’d be leaving comments on social media and the driver said he wasn’t bothered because it wasn’t his company. When I started taking photos (which are on my phone if photo evidence helps) the driver covered his face and came right up to me with his face a few centimetres from mine, shouting threats. He seemed about to lash out when I didn’t back away but I think the fact that his colleagues seemed to think he’d gone too far may have prevented that. We then had to wait while they finished and were late for our appointment. This was 3.00 PM approximately 13/7/24. Thank you for your kind attention.
Customer in Greater London Posted on 13/07/2024 (Reviewer did not use service)
The trader replied (on 16/07/2024)
Good Morning Thank you for taking the time to leave these comments for us. We have investigated this incident internally and wish to comment as follows: Yes, the driver blocked the road, however the driver had unsecured the load and therefore the vehicle could not be moved until it had been unloaded. In respect of the accusation against our driver, we have spoken to the driver, we do not expect this sort of behaviour from one of our operatives, and he has been issued with a formal warning.
Superb Removal Company
Customer Service
Quality
Value
Relocate took care of our move from Essex to Norfolk and I could not recommend them highly enough, they took care of our possessions from end to end and were absolutely professional in their approach, the 4 men that did the move were very polite and couldn't do enough for us. I would certainly recommend Relocate if you are looking for removal companies
Customer in Norfolk Posted on 14/06/2024 , work completed 10/05/2024
Amazing Teamwork
Customer Service
Quality
Value
Marc & Barry came to my house to pack it up on 25th April. Speedy & efficient. On 26th Marc, Barry plus Dean arrived to load van & move me across London. On arrival at the property we had the nightmare scenario of the sellers still being there. My lovely crew kept their cool hanging about until they cld eventually unload. Once again so professional & efficient. To say they went "above & beyond" is putting it mildly. I really can't praise Relocate Removals & Storage Ltd. highly enough for all their support at this very stressful time.
Customer in Greater London Posted on 01/05/2024 , work completed 26/04/2024
Moving
Customer Service
Quality
Value
We used Relocate and was so pleased we choose this company to do our move, they took all of the stress out of moving and wouldn’t hesitate to recommend anyone who was moving We used the take down/put up Service and what a great service it was. The team were great and couldn’t do enough, Mark, Rick and Luke and Bradley were fantastic. Thanks for a stress free move!!.
Customer in Greater London Posted on 12/04/2024 , work completed 11/04/2024
A highly recommended removals service
Customer Service
Quality
Value
I couldn't praise Relocate removals highly enough. They were so reassuring during the stressful time of moving house and knew exactly what they were doing. The team were so friendly and did an amazing job of packing up our five bedroom house quickly and efficiently, whilst also taking care of our items.
Customer in Essex Posted on 03/04/2024 , work completed 22/03/2024
Perfect moving day
Customer Service
Quality
Value
Everything from start to finish on the day and leading up to the day went really smoothly, it was the easiest moving day we’ve ever had, the team who moved us were all respectful and so helpful, they made it all run so well and treated our possessions with respect, would definitely use again,
Customer in Kent Posted on 26/03/2024 , work completed 01/03/2024
Personal, professional, efficient
Customer Service
Quality
Value
We came across Relocate when our old neighbours moved in, when they knocked on our door to ask politely if they could park their lorries in the public parking spaces front of our house temporarily. At the time we were also in the process of selling and buying, so we took down their details due to their courteous first impression. When we were ready to move, their surveyor (sorry, forgot his name!) came to our house assess our processions in person to give us an accurate tailored quote. We have had quotes from other removal companies through filling out endless forms or recording video messages. But we really appreciated Relocate's personal approach. It was also helpful for us to meet the company in person. On the removal days (day before for pre-loading and day of the move for the remaining), Relocate arrived punctually. They were friendly, yet professional and extremely efficient. They handled our furniture with care. They also provided us with good quality boxes without extra charge. We highly recommend them.
Customer in Kent Posted on 01/03/2024 , work completed 10/10/2023
Big Thank You
Customer Service
Quality
Value
From the time we enquired Tracey and Kim helped make the process feel relaxed and will reply to any questions very quickly. We felt Relocate Removals and Storage will look at your needs and accommodate to suit. On the Removal day we had David and his team arrived on time, care of our property on both sides, asked questions and made sure they thought about everything to make the move go smoothly. Once everything was off the van they also made sure we checked as well. No damage occurred and furniture they took down like beds or chair legs were all put back and everything were placed in the correct place. A brilliant experience and we will not have any issues recommending to others.
Customer in Thurrock Posted on 16/02/2024 , work completed 13/11/2023
Moving to Cottingham
Customer Service
Quality
Value
We used relocate removals for our move from Dagenham to Cottingham Yorkshire. From the time they came to visit us until they finished the job they were amazing. Giving us a quote, supplying the packing materials, explaining how the move would be done. The schedule was followed, they arrived on time, the work was carried out with care and cleanly. On arrival at our new property the lorry was unloaded all boxes and furniture was place were we wanted it again with care and attention no breakages or damage to walls. Neither me or my husband did any of the work. We were extremely satisfied with the work which was carry out and by the staff who were well presented clean and very polite. Would diffinately recommend this company.
Customer in East Riding of Yorkshire Posted on 30/01/2024 , work completed 11/01/2024