Endorsed by Which?

Renergy Solutions Ltd

4.9

32 Reviews

Opening Hours
Today - 08:00–20:00
  • Monday 08:00–20:00
  • Tuesday 08:00–20:00
  • Wednesday 08:00–20:00
  • Thursday 08:00–20:00
  • Friday 08:00–20:00
  • Saturday 10:00–18:00
  • Sunday 10:00–18:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Renergy Solutions Ltd is a renewable energy company which is dedicated to providing you with a solution to produce clean and efficient energy.

No matter what size the project you have, we have the experience and team to help. We know that every individual or business is different so we always look at your needs and provide a bespoke renewable plan of action.

Our installation teams are experienced in fully fitting all technologies and will always aim to complete installation in the shortest time possible and work to your timescales. Our teams are efficient and friendly and they will always leave the installation site as they found it, clean and tidy.

All our solar pv and Air Source Heat Pump installations are fully accredited under the Micro-generation Scheme (MCS) so you can claim your feed in tariff or Renewable Heat Incentive and we are members of The Renewable Energy Consumer Code so you have full piece of mind.

Renergy Solutions Ltd are fully committed to giving 100% customer satisfaction.

What we do

  • Renewable energy

    • Solar panels
    • Home energy analysis
    • Air source heat pumps
  • More Services

    • car charging points
    • battery backup
    • air conditioning

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
32 reviews
Customer Service
4.8
Quality
4.9
Value
4.8
Sort by
Incompetent Solar Panel quote
Without even bothering to visit us and assess our house, our electricity use or our personal needs, they emailed me a solar panel quote. It was completely inappropriate. Amongst other things, it proposed to install panels on a roof that we already had panels on ! ! No solar panel supplier can design a system to suit a particular household without acquiring full data on the household's existing electricity useage. I suggest that all readers of this review avoid this company.
Customer in Nottingham Posted on 13/12/2023 (Reviewer did not use service)
The trader replied (on 28/12/2023)
We are very sorry you felt this way. We do go out to all our customers before we go ahead with anything. The main reason we send out an initial proposal is so that a customer gets an idea of what we can do before wasting anybody’s time. We remain competitive by doing business this way and have been doing it successfully for many years. It’s a shame you felt so inclined to leave a long review instead of replying to us and expressing your concerns or giving us more information to more accurately quote initially. Anyhow, we wish you success in your project. We know if you went with us you would be better off in the long run but you can’t win them all. Best wishes - The Renergy team.
Very good every step of the way.
We've been very happy with Renergy right through the enquiry process to the installation being done. Thomas Silk was our first contact over the ASHP and battery enquiry, and he was helpful without being hard sell. Once we gave the go ahead, the paperwork and visit schedules went ahead swiftly and without any hitches. Alex and Steve came over to assess the layout. They immediately inspired lots of confidence that they would do a good job. And they are both very kind and friendly. Their work was brilliant ( they are both super intelligent guys) and done in such a way that they left no mess . Once completed they gave us lots of advice on how to use the system and Alex explained how to get the app onto my phone and then explored with me how to understand it. Actually wewere sorry to say goodbye! However a few days later Alex had to come back over to make an adjustment to the system. We live quite a way away , on the boundary of their parish so to speak, and yet he came back over in his typically cheerful way , and actually we used the opportunity to ask him more questions about the running of the ASHP. Finally let me say how pleased we are to be off fossil fuels now, and we're enjoying the kind of heat that the ASHP gives. Good overall background heat that doesn't feel drying. We find it's best to keep it going all the time. Not lower than 18° at night when it is super cheap to run because of the tarriff we are on with Octopus. So many thanks to the whole team at Renergy.
Customer in Wiltshire Posted on 13/12/2023 (Reviewer did not use service)
Professional & responsive company, six month review, highly recommended
Customer Service
Quality
Value
The Renergy Solutions team surveyed and fitted 12 Solar Panels and a battery to our home six months ago. From the outset, they were knowledgeable carrying out a detailed survey and patiently answered all our many questions. The office team were really helpful and always got back to us in a reasonable time when we emailed. On the day of fitting the really efficient and friendly team kept us informed and consulted us where there were any adjustments. A few months in we had a problem when our electricity provider replaced our old meter with a smart meter and incorrectly refitted a sensor to the mains cabling. I emailed Renergy Solutions for help and one of the Directors got back to me that day, he diagnosed the problem which was then resolved within 10 minutes. So far the Solar Panels have been one of our ever best investments. Now our usage of mains electricity is minimal, with any costs such as standing charge and electric costs being covered by the excess the panels produce. We no longer worry about electricity charges :-). Producing electricity with the Solax software means we have learned how to use electricity more efficiently. In addition, we feel the payback period will be shorter than predicted. If there was anything I would do differently it might have been to get the extra battery at the lower rate. In summary, this is a professional & responsive company and based our excellent experience we have no hesitation in highly recommending them.
Tony in Cambridgeshire Posted on 12/08/2023 , work completed 09/02/2023
Highly Recommended for Solar Systems
Customer Service
Quality
Value
These guys installed a Solar Panel System for us and I have to say they were excellent. While the scaffolding company was a bit lax in communicating when they were coming to set up and take down, Energy Solutions' surveyor and installers were Excellent: • Arrived on time • Very courteous, considerate, neat and tidy • Very fast - 4.5 hours from start to finish • Great cabling skills I would highly recommend Renergy Solutions
Customer in Cambridgeshire Posted on 09/08/2023 , work completed 27/07/2023
Reliable , efficient and effective service that guided me throughout.
Customer Service
Quality
Value
As an older woman I was nervous about undertaking a complex , technical scheme but Renergy made it so easy . Their communication is top notch , and they always do what they say they are going to do . All the operatives were polite and efficient from the scaffolders to the panel fitters . Their work is neat and they explained everything to me including how to sell spare capacity back to my supplier . Couldn’t praise them enough and Jo in the office is a star . Thanks , loving my free electricity!
Customer in Leicestershire Posted on 14/06/2023 , work completed 17/05/2023
Reliable, pleasant staff, happy with the new panels
Customer Service
Quality
Value
Installation of 9 solar panels with battery: there was a long lead time before they were available, which was made clear from the start. Communication was very good. Staff attending site were knowledgeable, pleasant and did a good job. Products are performing well.
Customer in Leicestershire Posted on 22/05/2023 , work completed 07/03/2023
Installation team were great - office team not so great
Customer Service
Quality
Value
The installation of the panels went smoothly even though they had to return to complete the job. The company was recommended by a neighbor and whilst we were warned that they were difficult and slow to communicate with we never really appreciated the extent of that. The company doesn't really take the time to carry out a full inspection despite the paperwork stating they will which means it's left to you to decide e.g. how many panels to install and whether you genuinely need a battery or not. The battery was pushed and when my daughter asked why we needed it given the cost of our electricity the response was 'its good to have'. The attention to detail is shocking - We made a number of requests for the paperwork to be corrected. They are very prompt at seeking payment but when it comes to removing the scaffolding that's in their time and when you chase this the responses on some occasions are curt. I wouldn't recommend the company unless they change their processes and make more of an effort to listen to the client rather than just get the job done.
Customer in West Midlands Posted on 19/04/2023 , work completed 04/04/2023
The trader replied (on 11/05/2023)
We are sorry that you've felt let down by the office team. We did struggle to get your scaffolding down due to issue with the scaffolders and this was out of our control. We responded to every email and query in good time. Finally the battery recommendation we totally stand by. 90% of our customers have them now and have incredibly good paybacks but we just couldn't get this message across in this instance. We hope the system works smoothly for you and you benefit greatly from the free clean electricity for years to come :)
Rest assured they do a great job
Customer Service
Quality
Value
I had several quotes and surveys and I was a bit apprehensive about which company to choose. Renergy Solution Ltd came across as trustworthy right from the start, they quickly put my mind at rest and gained my confidence that I had made the correct choice. They were very reassuring and turned out to be great. From meeting the surveyor to the solar panels being installed everything went perfectly smoothly. All of the employees I met or spoke to were helpful, knowledgeable and reassuring and they were not "pushy" like some companies who offer money off if I sign the contract this week/month. They explained everything to me, answered all my questions and left it to me to make my own decision. Their quote I found very reasonable compared to other companies, at the end of the day the cost is a factor but above all else you want a good job done and that's what they do. Special mention of Thomas (Surveyor), Joanna (Finance) and Ben & Lewis (Fitters and Electrician), a great team and a credit to the company. They kept me informed of all the progress along the way and everything was done to schedule. No hiccups, a refreshing change nowadays. I can't praise them enough and I have no hesitation in recommending them. My thanks to all the team.
Customer in Warwickshire Posted on 29/03/2023 , work completed 23/03/2023
The trader replied (on 11/05/2023)
We always give you the best advise possible so you know exactly what you are getting. Thank you for the review.
Solar PV and battery storage installation
Customer Service
Quality
Value
The team at Renergy provided really good both pre and post installation administration for our system. The works to carry out the install were done neatly, on a timely basis and they cleaned up as they went on. We were given a brief overview of the system and it's capabilities from the installation team and other information was easy to pick up by telephone and on line. The handover paperwork was also very comprehensive. We are pleased with the works and are already seeing a sizeable daily reduction in the amount of electricity we are taking from the grid. Overall a very pleasant company to deal with and we would have no qualms in recommending them to others.
Mike in Leicestershire Posted on 16/03/2023 , work completed 04/03/2023
Very professional work
Customer Service
Quality
Value
I selected this company because they are Which recommended. I was not disappointed totally professional from start to finish. I would not hesitate to recommend them to anyone wishing to fit solar panels.
Customer in Lincolnshire Posted on 22/12/2022 , work completed 21/12/2022