Endorsed by Which?

Rich Electrical Ltd

5.0

65 Reviews

About

Rich Electrical is a good, honest electrical firm set up by Ed Rich, a born and bred North Londoner who has a genuine passion for electrics. In fact, Ed’s wife, daughter and son frequently get pretty sick of hearing about inductive loads, ohm’s law, conductor surface areas and earth fault loop impedances…

Ed, being the bright spark that he is, retrained in his mid-twenties and, unlike lots of people that call themselves “Electricians”, has done a full-length City and Guilds 2330 level 2 and 3 and 2382 17th Edition course, so is fully qualified and also backed up by the NICEIC’s Part P competent person scheme, a legal requirement for anyone doing any serious install in domestic premises.

Ed will treat you and your house with the utmost respect – the little things like explaining what he is doing and why in a clear way, trying to save you money by finding ways around your electrical problems and cleaning up thoroughly all make for a more pleasant tradesperson experience.

www.richelectrical.co.uk

What we do

  • Electricians

    • Electrical installations
    • Electrical testing services
    • Electrical emergency services
    • Electric Showers
    • Electrical repairs
    • Fuse boards
    • Landlord safety certificates
    • Outdoor electrical wiring
    • Rewiring
  • Lighting contractors

  • More Services

    • fire alarms
    • smoke alarms

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
65 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
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Electrics for a replacement kitchen
Customer Service
Quality
Value
Ed was excellent to deal with throughout our project. He was always very responsive to calls and emails and his quality of work appears to be very good. Reliable and I would certainly use again.
Customer in Greater London Posted on 19/02/2024 , work completed 19/02/2024
Trustworthy, honest and reliable
Customer Service
Quality
Value
I recently had a complete electrical installation in my house and I was worried about its safety as I found a number of faults left by the electrician/builder who did this work. I contacted Ed Rich to ask him to test the electrics. He was very sympathetic, said he would do it, asked for a photograph of my consumer unit and gave me a price based on this. He confirmed the date, arrived on time, set up his work station and worked quietly and efficiently testing the electrical system. When he was finished testing he showed me his report, explained the readings on it and explained that he had found a significant fault which needed to be rectified as it could could cause a fire. He said some live cables were lying loose under the floorboards. He advised me to tell my original electrician what he found and offer him the opportunity to rectify it. He handled this extremely diplomatically. The original electrician returned to test and rectify the work and he found but serious and potentially two faults, which he repaired. I phoned Ed in the presence of the original electrician to check the readings with him and he assured me the installation was now safe. He tidied up and left the house as he had found it. He is an experienced and well trained electrician, he was entirely open with me, charged me a reasonable price, and I felt I could trust him entirely. I will always engage him in the future and I will recommend him to family and friends.
Customer in Greater London Posted on 03/02/2024 , work completed 17/01/2024
So helpful and reliable
Customer Service
Quality
Value
Since my husband died I have found it difficult to manage things like changing lightbulbs, and when the light in the bathroom went out, I was unable to climb up to change the bulb. Fortunately I was able to turn to Ed as he has done work for us several times in the past, and I knew I could rely on him. He dropped by on his way home that evening and identified the problem, which was more than a burned out bulb. He suggested how we might get round the problem, and we arranged a time for the next week, but he then contacted me to say he could do the work today if it was convenient. Ed has done major work for us in the past but he was just as willing to undertake this small job, and that means a lot. I feel confident that he will do a good job in any situation, and his kindness makes him a special trader. I recommend him without any hesitation.
Customer in Greater London Posted on 20/10/2023 , work completed 20/10/2023
Pendant Light Installation
Customer Service
Quality
Value
We were looking for an electrician to install a pendant light over our dining table and have it work from the wall switch, which previously controlled a set of LED down-lights. We asked that the down-lights be transferred to another circuit so that they remained functional. Ed's work was excellent and we are very happy with the result. It was very easy to discuss the job with him, and he took the time to understand what we wanted. He quoted an amount that we thought was very reasonable for the work and he had availability within a few days. On the day of the work, he and his apprentice arrived on time and the whole thing was done in under 90 mins, including clean-up afterwards. No hidden costs or charges either! Very happy with this result and impressed with Ed's work. Would highly recommend to anyone looking for an electrician in the west London area.
Customer in Greater London Posted on 07/06/2023 , work completed 07/06/2023
Friendly, competent, prompt professional
Customer Service
Quality
Value
Rich Electrical Ltd responded promptly, knew exactly what to ask to establish the work needed, and turned it around fast. Prices were competitive. Many thanks, much appreciated, and will certainly be back to you in future!
Customer in Greater London Posted on 05/06/2023 , work completed 05/06/2023
A consummate professional, highly recommended!
Customer Service
Quality
Value
I needed an electrician in late January 2023 and did some research on the Trusted Traders site and other similar sites. I chose to contact Rich Electrical because their reviews were excellent and they were local to me. Since then Ed Rich has completed three jobs for me, all to replace and upgrade the lights in my kitchen and utility rooms. The jobs were all completed to my full satisfaction. Ed is personable, friendly and helpful, he turns up on time and is happy to explain what he is doing. For the last job he even went above and beyond the call of duty by researching the internet on my behalf to find an adaptor plate big enough for my light! I have no hesitation in highly recommending Ed - he is a consummate professional.
Customer in Greater London Posted on 07/04/2023 , work completed 06/04/2023
Quality work
Customer Service
Quality
Value
Ed did a small job for us but to an excellent standard. He will definitely be the first person we go to with any other jobs and would recommend him to everyone. In addition to the quality of work, Ed’s communication was excellent - responding quickly and planning the job in efficiently around bigger ones so we didn’t have to wait long. He is also the sort of person you would be happy to have in your home, trustworthy and friendly. The job was done to a great standard and the place looked spotless when he left too!
Tim in Greater London Posted on 01/04/2023 , work completed 31/03/2023
Top Man
Customer Service
Quality
Value
I have used Ed's services for the past 7 years and have been delighted with the works, business and personal, as well as the service and Ed's obliging attitude. He is a lovely guy and a pleasure to deal with. Would highly recommend him.
Customer in Greater London Posted on 01/03/2023 , work completed 27/02/2023
First Class Electrician
Customer Service
Quality
Value
I chose Rich Electrical Ltd based on Ed Rich's numerous excellent reviews and I can confirm that they are all thoroughly and totally deserved. I really can't praise Ed highly enough. Ed is a first class electrician and a first class professional. I commissioned Ed to carry out a number of electrical jobs in my mother's property, including: installing a new electric shower, replacing an external light and installing a number of new and additional plug sockets, throughout the house. My mother and the rest of my family had not used a tradesperson for a very long time and so I needed someone who would put them at their ease and who could be completely trusted, in their home. Before the work began, Ed proved himself to be prompt and informative in his replies to my various queries and he was very flexible and understanding, when I added further jobs (even up to the day before the work started). Ed is an extremely likeable, friendly, kind, efficient and hardworking professional with excellent communication skills; a real pleasure to have around. Ed kept my family informed of his progress throughout the day and they were delighted with every single aspect of his work for them; in fact, they are already planning to ask Ed back to carry out additional work. I must add that Ed's work was very fairly priced and competitive. I thoroughly recommend Ed, as an electrician. What a lovely man!
Customer in Greater London Posted on 07/11/2022 , work completed 03/11/2022
Double sockets installed
Customer Service
Quality
Value
This job was to install double electrical sockets in my elderly mother's Ruislip home. I found Ed through word of mouth and recommendation. The job of locating a potential source to run the cable from was potentially awkward but Ed identified a neat under the floorboard solution. He also made recommendations about electrical safety. He cleared up nicely and it was a fair price.
Customer in Ruislip Posted on 08/04/2022 , work completed 07/04/2022
Great work, done on time, and at quoted price
Customer Service
Quality
Value
Ed gave us a comprehensive quote for the work, started and finished on time, and completed the work for his quoted price. He was helpful in recommending and getting the parts we needed, and was happy to amend the work to suit our requirements. Ed was diligent and a pleasure to have around our home. We would certainly use him again, and recommend him highly.
Customer in Greater London Posted on 26/02/2022 , work completed 25/02/2022
Great service & a wizard
Customer Service
Quality
Value
Ed was great can't recommend him enough. Very friendly over the phone when getting details for initial quote. However before the arranged date for site visit I did ask for additional work which Ed was quick to respond to. On the day Ed worked quick, efficiently, explained things I had questions on and performed some wizardry that allowed me to have bathroom mirror that requires mains supply not have any external wiring - even though it was a tiled wall backed onto plasterboard that was dabbed onto concrete. Also took the time to clear up properly after so the flat was left in a good state.
Customer in Greater London Posted on 23/02/2022 , work completed 16/02/2022
Efficient, reliable and friendly
Customer Service
Quality
Value
Ed has done work for us more than once. Several have been major projects but today it was a small job, although important to us. He mended our landing light and replaced the switch. Everything was done neatly, no fuss and no mess, and he gave us good advice about security. I have no hesitation in recommending him.
Customer in Greater London Posted on 31/08/2021 , work completed 31/08/2021
Highly recommended electrician
Customer Service
Quality
Value
Contacted Ed regarding power tripping in our new house. He was with us within the hour and spent a good 3 hrs checking the house over. Ed found the faulty components and replaced them on the spot. Very professional and friendly service and would highly recommend Ed (Rich Electrical) to anyone needing confidence in finding and using a good, competent and reliable electrician. Will defiantly be using again - and price was also very reasonable. Thanks.
Customer in Hertfordshire Posted on 28/04/2021 , work completed 28/04/2021
Very professional and reliable electrician
Customer Service
Quality
Value
Ed fitted new security lights for us at the front and back of the house at the beginning of this year (2020). He is very professional and reliable, and always goes the extra mile. I also used him a couple of years ago to check and replace a buzzing light switch, and again Ed was very helpful. No hesitation recommending him.
Customer in Greater London Posted on 13/11/2020 , work completed 09/01/2020
Brilliant Work
Customer Service
Quality
Value
We asked Ed to Test & Inspect the old wiring of the c1910 terrace we have lived in for 40 years. We picked him based on his excellent Which reviews. He gave us the unsurprising news that the electrics were unsatisfactory and rewiring was recommended. He had a free week available 2 weeks later & we thought it best to bite the bullet and get the job done. Given the amount of furniture & stuff crammed into the house, we put everything in store and stayed nearby so Ed had an empty house to work on. From start to finish Ed was friendly, approachable, knowledgeable, reliable, patient, confidence inspiring and used his initiative. As the time approached for the work to start we started getting anxious. He kindly had a long phone chat with a more technically inclined relation about our worries over our old lath & plaster walls. Ed and his 2 assistants, Luke & Harry, completed the rewire (apart from the more recently done small kitchen) over 5 days. In addition to the rewiring with new sockets, switches, we had a new bathroom extractor fan, security lights front & back, fire alarms, heat/steam alarm in kitchen, new LED strip lights in the kitchen, a new fuse box placed in a more accessible cupboard. Ed contrived to do it all so skillfully with minimal damage to the old walls. Consequently we had no replastering to be done and Luke was able to do the filling in. We feel safe in the house now and delighted Ed handled the job so brilliantly. 100% recommended.
Customer in Greater London Posted on 19/10/2020 , work completed 25/09/2020
Excellent electrician - helpful & reliable
Customer Service
Quality
Value
We had Ed fit circuits for two ovens and an induction hob and then more recently, now our new kitchen is in, he came round to wire in the hob and ovens and also replaced the faces on four sockets and fixed/replaced a faulty socket. He did a great job. Throughout, Ed was really good at explaining to us the different options for routing the cables and very friendly. All the work was completed at the price originally quoted, and it was clear that Ed takes safety very seriously. He kindly always let us know when he was about to turn fuses off etc. (extremely helpful to know if the wi-fi is about to go out when you are working from home!). We won't hesitate to get in touch with Ed again next time we need an electrician.
Customer in Greater London Posted on 04/10/2020 , work completed 22/09/2020
You can't find a better electrician
Customer Service
Quality
Value
The best electrician I've used bar none. Prompt, efficient, genuine, can-do approach. Really does go the extra mile to get the work done to the best standards!
Customer in Greater London Posted on 18/06/2020 , work completed 18/06/2020
Good stuff - again!
Customer Service
Quality
Value
Excellent work today on a number of small household electrical jobs that have been accumulating for a while - confirming our opinion of Ed (from major works he carried out for us two years ago) as a highly competent, professional and reliable contractor. Thoroughly recommended.
Customer in Greater London Posted on 24/10/2019 , work completed 24/10/2019
Great professional service, highly recommend
Customer Service
Quality
Value
I found Ed through Which? Trusted Traders and on the basis of his 5 star reviews and rating I booked him to deal with updating the electrics in my property. He responded quickly to my inquiry and came and assessed the work. He provided me with an estimate and a date and time for the work to be carried out. Today he completed the work. He was on time, the work was of a very high standard. He kept the mess to a minimum and cleaned up before leaving. He is a professional. I have no hesitation in recommending Ed and I will continue to use him. Alan Craig
Customer in Greater London Posted on 21/05/2019 , work completed 21/05/2019
Professional, Efficient and Good Communication
Customer Service
Quality
Value
We engaged Ed/Rich Electrical to perform electrical work for seven rooms in our house which included the rewiring of the light circuits, switching out and installation of new power points, new light switches and fittings, installation of external lights and smoke detectors and the moving of circuits on to a new consumer mains unit. We were doing other building work at the time and it was not possible for all the electrical work to be attempted in one session. Ed was more than accommodating in this respect and we scheduled at least three visits at relatively short notice. Ed was always punctual and polite. I am more than happy to recommend Ed.
Customer in Greater London Posted on 18/03/2019 , work completed 24/07/2018
Professional and reliable
Customer Service
Quality
Value
Ed was reliable and professional throughout our dealings. His quote was reasonable and he explained everything, whilst also answering my questions. All work was carried out as agreed including a couple of extras that I asked for. Ed and his colleague were also very tidy. Recommended.
Customer in Greater London Posted on 14/03/2019 , work completed 12/03/2019
Excellent service
Customer Service
Quality
Value
Ed completed the job on time, on budget and with a level of professionalism that I was extremely impressed with. He was prompt to diagnose and answer any questions regarding the issues I had, turned up on time and did the job very well. Highly, highly recommended.
Customer in Greater London Posted on 21/01/2019 , work completed 15/01/2019
Highly skilled Electrician
Customer Service
Quality
Value
Ed has carried out the following jobs in our property Install a replacement consumer unit, Rewiring of all the circuits in the property, Installing of new sockets lights through out the property including kitchen appliances, Outdoor PIR lights, outdoor socket and Electrical charging point , Wiring network cables for all the rooms, Wiring network cables for CCTVs and installing CCTV, Installing underfloor heating with individual thermostats in different zones, He was always on time to the job and were accommodative to changes where possible, His professionalism, work ethic and getting along with other contractors is commendable, And we have received the Building Regulation Certificate of Compliance. I would be going back to Ed again for my out property job and would highly recommend to everyone.
A Jayaraju Posted on 21/10/2018 , work completed 21/10/2018
Electrics for a garage
Customer Service
Quality
Value
We hired Ed to complete the electrical work on our garage adding a second electrical unit to give us power sockets and lights. We were very pleased with his work which was tidy and efficient. Ed communicated clearly everything that was required and the work was completed on time. We would be happy to recommend Rich Electrical.
Savvy Shopper Today Posted on 19/09/2018 , work completed 19/09/2018
Professional, Reliable and Competitively Priced Electrician.
Customer Service
Quality
Value
Over the course of this summer, Ed has carried out the following jobs for us : • Install of new Consumer Unit. • Fitting of 3 PIR Lights. • Tidy up of electrical connections in garage. • Installation of downlights and new pendant light in kitchen. • Installation of new sockets in two bedrooms. • Fitting of 2 new ceiling and 1 wall light. This work was carried out over 3 visits and in parallel with other building works and the fitting if a new burglar alarm. Ed was reliable and professional in his dealings with us and the other contractors involved. He always came at the agreed time and let us know in advance of any other jobs or holidays he had planned. We weren’t the easiest of customers as we changed our minds on a few things after he had started the job. Ed accommodated our requirements where he could, offering alternative solutions when our requests could not be met. Ed’s pricing was competitive and best of all he did not try and upsell the job. We originally asked him to carry out the first two jobs listed above but the list grew once we realised how good he was. Within days of completing the work, we received the certification we required. I would not hesitate to use him again and would recommend him to local friends and family.
Cheryl Cardoso Posted on 14/09/2018 , work completed 14/09/2018
Fast, efficient and well priced electrical rewire
Customer Service
Quality
Value
Rich Electrical Ltd was hired to rewire the electrics in my old Victorian house. He was very knowledgeable, provided good advice and was able to complete the job within 2 days (including fitting of a new fuse box). Very friendly, efficient and well priced service and also all work was guaranteed (which is important!). I would have no problems in recommending Rich Electrical Ltd to friends and family.
Dirk Demuth Posted on 02/09/2018 , work completed 02/09/2018
Ed is very professional & always reassures me whilst carrying out work.
Customer Service
Quality
Value
Ed replaced my fuse box, fitted new plug sockets and changed my security lights. The work was always done on the agreed time & budget unless another issue had arisen whilst carrying out the work which he would explain very clearly. The thing that stood out for me was his very friendly mannerisms & the way he would explain what was needed to be done. If a problem arose after the work was carried out he would always try to rectify the issue as soon as possible.
cedricfwo Posted on 30/08/2018 , work completed 30/08/2018
Good work
Customer Service
Quality
Value
Replacement of a faulty RCD unit. Ed was professional and did the job quickly and was able to diagnose the problem, which turned out to be a faulty RCD. Robert
Robert Posted on 24/08/2018 , work completed 24/08/2018
Job Well Done
Customer Service
Quality
Value
Ed carried out an installation of a consumer unit . The work was carried out promptly and efficiently. He completed a Certificate of Compliance as required and any queries were answered. Ed works in such a way that you have confidence in him and his work.
Paul Mon Posted on 22/08/2018 , work completed 22/08/2018
Professional Electrician
Customer Service
Quality
Value
Ed is a very professional electrician. One I would recommend He came round and assessed what needed to be done and gave a clear quotation. He and his team carried out the work to a professional standard. Will have no hesitation in recommending Rich Electrical Ltd.
R De Silva Posted on 15/08/2018 , work completed 15/08/2018
Highly recommendable!
Customer Service
Quality
Value
Outstanding service! Prompt, efficient, courteous, and reliable. My husband, a qualified electrical engineer, now unable to do any work, highly recommends Ed. It is such a relief to me, to know that any electrical work in my home, will be carried out by such a qualified and trustworthy person.
Shirley Welton Posted on 15/08/2018 , work completed 15/08/2018
Skilful, efficient and tidy
Customer Service
Quality
Value
I wanted to update my consumer unit - or "fusebox" or "circuit breaker box" as you might call it. I had several estimates, mainly from Trusted Traders electricians. Several made heavy weather of the job, claiming that I'd have to pay them to test the entire electrical installation first, and then they might decide that the job couldn't be done. Ed Rich was a delight to deal with. He produced a professional estimate very quickly, the price was competitive and there were no hidden extras. On the day of installation he and his colleague were very tidy and considerate, there was no mess and he made sure that when we had to disconnect from the power supply it was at a time which suited us. I really couldn't ask for more, and I'd use Rich Electrical again without hesitation.
Jonathan Grunewald Posted on 14/08/2018 , work completed 14/08/2018
First class service
Customer Service
Quality
Value
Can only speak highly of Ed....I wasn’t sure the light/fan could be fixed but after examining the fitting he explained what had to be done and after going to obtain a part in a short time he had it working. Quickly and efficiently. So pleased with his work shall definitely contact him for future electrical issues and have recommended him to friends.
J Smith Posted on 14/08/2018 , work completed 14/08/2018
Thoroughly reliable professional electrician...
Customer Service
Quality
Value
Used Ed based on many previous positive reviews, and did not disappoint. What started off as a small job, replacing a hall light and outdoor security light, turned into a more complicated one due to historic rewiring issues. Throughout all Ed was very patient, informed us at all stages of what work needed to be done and completed the task in a very efficient manner, even fixing some floor boards. We are very confident that the work done is of a very high standard and have no reservations in using him again. This was the second time we used him. Highly recommended.
Giovanna Di Toro Posted on 30/07/2018 , work completed 30/07/2018
Efficient, reliable, tidy
Customer Service
Quality
Value
Ed has done a number of little things around the house for us, but recently he replaced our out-dated fuse board. The job was done quickly and competently, with no mess and as little disruption as possible. Everything was tested and now we feel secure that our wiring is reliable. Reasonable cost, and I will certainly use him again, for small and large jobs. Highly recommended.
Lesley S Posted on 23/05/2018 , work completed 23/05/2018
A Competent Professional Electrician
Customer Service
Quality
Value
I employed Ed on the excellent recommendations made on Which by previous reviewers and I was not disappointed with my decision. Ed arrived promptly at the appointed date and time and carried out the work of installation of submain for my oven and microwave. He also fitted my new microwave. We were very pleased with his work and his willingness to understand our requirements. He was professional, competent and very friendly. I have no hesitation to recommend ED. Ben (Harrow) 14 December 2017
2010-02-24 15:11:11.683 Posted on 14/12/2017 , work completed 14/12/2017
Ed is a professional and friendly electrician who takes care over detail
Customer Service
Quality
Value
I would highly recommend Ed Rich after the fantastic work he provided for our project. Ed personally oversaw the complete overhaul of the electrical system in our dated 1960’s town-house as part of a complex refurbishment project during 2017 which included ‘gutting’, re-planning and modernisation of the whole interior. Ed coordinated with client, main contractor, other subcontractors and architect in a professional manner. As an architect, I was extremely impressed at Ed’s attention to detail, continuous helpful advice which enabled us to achieve the design we intended despite the many obstacles we faced, and of course Ed’s care in reading through our project drawings. Ed truly had a ‘can-do’ attitude despite the manifold design challenges we had! The work Ed carried out for our project was: >1st fix stage (perseverance), chasing for cabling and back-boxes >New electrical system, distribution board, electrical outlets >New lighting system, some awesome LED strip lights, studio style track-lights (most on dimmers), spotlights >Interlinked wired fire alarms >Wiring and outlets for phone, network, television and cable >Power and fan control wiring for a whole-house mechanical ventilation system >Electrical wiring for kitchen appliances, boiler >Neat & careful workmanship setting out and installation. Outlets, switches & lights were all evenly spaced and orthogonal. Where track lights and LED profiles had to be cut to length on site, this was done with the utmost precision
Poul Anderson Posted on 14/11/2017 , work completed 14/11/2017
Prompt quotation, very attentive, good quality finish and curteous
Customer Service
Quality
Value
Ed was very punctual in coming to assess the work required and providing the quotation. Turned up on the date and time agreed. Speed and Quality of workmanship was very good. Left with all the items replaced to dispose and the kitchen was left in very clean condition. It was replacing a kitchen extractor fan. Can highly recommend him.
Biswas Posted on 14/10/2017 , work completed 14/10/2017
A very professional trader
Customer Service
Quality
Value
Ed has done work for me previously. The current job is relatively small but Ed responded quickly and professionally. I didn't have a solution in mind but he was able to advise on the best (cost effective) solution and to do it quickly. I should definitely recommend him and will use him again as first choice for large and small electrical jobs.
Chris Lomax Posted on 21/09/2017 , work completed 21/09/2017
Complete rewire of 3 bed semi
Customer Service
Quality
Value
I had struggled to find a contractor to undertake this work, and on advice from a friend tried Which? Trusted Traders. I selected Rich Electrical based on the reviews and have not regretted my decision. Ed turned up when he said he would, kept in contact and I am delighted with the job which was done in excellent time and as far as I am concerned was good value for money for the amount of work involved. A job on this scale in what was an occupied property is a daunting prospect, but Ed and his team made it so much easier. Highly recommended.
Patricia Posted on 19/05/2017 , work completed 19/05/2017
Excellent work, reliable and friendly
Customer Service
Quality
Value
The job was to install some lighting (indoors and out). Ed replied promptly to my initial enquiry, arrived on time and throughout was friendly and polite. Ed always explains what he's doing and why and happily answers any questions. We're really pleased with the work and wouldn't hesitate to recommend Ed to others. We will always try and get him in for any future work.
Jess & Alex Posted on 10/04/2017 , work completed 10/04/2017
Outstanding service
Customer Service
Quality
Value
The job was to run power down to our new shed/office plus other electrical work around the house. Ed was superb in all respects; reliable, tidy, professional, fairly priced and on top of that, a really friendly guy. Would not hesitate to use him again. Definitely a trusted trader.
2011-08-13 11:11:01.01 Posted on 16/11/2016 , work completed 16/11/2016
Tidy, efficient, prompt, high quality work
Customer Service
Quality
Value
I was encouraged by other people's reviews here on Which? Trusted Traders and emailed Ed Rich about installing sockets in a new garden building. He made a detailed site visit, listened to our ideas and needs and quickly sent in an email quotation. The resulting work was completed on time and finished to a very high standard. Ed is a personable and clearly a knowledgeable contractor.
MaggieT Posted on 12/11/2016 , work completed 12/11/2016
Safety checks & house rewire
Customer Service
Quality
Value
Ed is the kind of tradesperson you always hope to find: knowledgeable, thorough, accommodating, neat, timely, straightforward, friendly. I would definitely engage him again, and can thoroughly recommend him to others.
2011-03-13 23:12:38.417 Posted on 09/11/2016 , work completed 09/11/2016
Brilliant professional service
Customer Service
Quality
Value
Professional, friendly, competent, quick and tidy also reasonable If we need anymore work doing in the future, which we most probably will do, we will not hesitate to ask Rich Electrical Ltd. Highly recommend.
Elizabeth Derbyshire Posted on 13/08/2016 , work completed 13/08/2016
Quick friendly service
Customer Service
Quality
Value
Very satisfied, friendly service, quick and efficient worker, very helpful and reasonable charge.
Harding15 Posted on 18/07/2016 , work completed 18/07/2016
Rich Electrical highly recommended
Customer Service
Quality
Value
Ed Rich has done a lot of work for us since our move to this house in 2013, including extending power and light to a new garden room, installing wall lights, illuminated mirrors and other light fittings, and wiring up and installing lights and power points in our new library and utility room. He is completely reliable, honest and his charges are very reasonable. He gives good advice and is always pleasant and good humoured even under pressure, and worked well with our builder's other tradesmen. We would highly recommend him.
Jill MG Posted on 16/03/2016 , work completed 16/03/2016
Decent Human and Trustworthy Electrician
Customer Service
Quality
Value
Ed Rich has done several jobs for me to date so I know him to be a good/proven electrician who can be trusted to do a professional, honest and thorough job every time. So Ed is a rare breed and a far cry from the more common and far too often encountered cowboy traders of today who lie to you upfront about their competence and then end up doing shoddy/dangerous works that rip you off and cause you grief and hassle to rectify. Over and above that, Ed is someone who is decent, helpful and pleasant to deal and do business with. He is also respectful of your time, money and property and so is reliably punctual and fair on his pricing, gives good advice on electrical matters and also cleans up any mess created. Ed is the best electrician I have worked with to date and I have no reservation in recommending him here.
Which? Trusted Traders Consumer Posted on 10/03/2016 , work completed 10/03/2016
Always professional & friendly
Customer Service
Quality
Value
We've had Ed from Rich Electrical do several jobs from simple switch fittings to a huge rewire of our downstairs. He's always prompt, friendly and does an excellent job, I can't recommend him highly enough.
Oscar, London Posted on 04/03/2016 , work completed 04/03/2016
Very reliable electrician
Customer Service
Quality
Value
Ed was on time, personable, tidy and successfully sorted out various annoying small electrical jobs for us. I heartily recommend him.
DanWard Posted on 03/03/2016 , work completed 03/03/2016
survey of existing house electrical systems
Customer Service
Quality
Value
This contractor turned up right on time, did a thorough job, kept me informed throughout and his work which he did in an organised, clean and tidy manner. I hope he wins the tender to do the work as he seems to know how to manage jobs which are within his capacity to execute.
jimthebeggs Posted on 03/03/2016 , work completed 03/03/2016
Installation of new consumer unit.
Customer Service
Quality
Value
Ed installed a new consumer unit and electric shower. I found him very honest and straightforward. Gave good advice and job was done to a high standard. Would recommend.
lesogorman Posted on 02/03/2016 , work completed 02/03/2016
Full rewire, great job
Customer Service
Quality
Value
Ed did a full rewire of our two bedroom flat. He came highly recommended, and he lived up to the praise. He is really thorough and generally a lovely bloke. The rewire was done brilliantly and we're very happy with the work.
kamiwalbourne Posted on 01/03/2016 , work completed 01/03/2016
Extremely Helpful
Customer Service
Quality
Value
I needed an electrician quickly to help my mother-in-law in difficult circumstances. I contacted Ed by email on a Sunday and was pleased to get a reply the same day. Ed's first reply was to ascertain that I did not needlessly call out an electrician and incur charges. Having ascertained that a site visit was in order, Ed came out in the evening and explained options to me and carried out the work there and then at a very reasonable cost. My mother-in-law was very pleased and asked me immediately to keep Ed's number for any future electrical work she needs.
Paul Posted on 18/01/2016 , work completed 18/01/2016
Which? Local Review
Customer Service
Quality
Value
I decided to update the fuse board on my let property now rather than later and called on Ed again. I had already used his services in Oct. My tenant said that 'Ed was really good and cleaned up well after his day'. He is a reliable time-keeper and notified me and my tenant of any changes. I have no hesitation in recommending Ed for electrical work.
PatriciaTeahan Posted on 20/12/2015 , work completed 20/12/2015
Which? Local Review
Customer Service
Quality
Value
I found Ed Rich through Which? Local. I needed an electrician to do an electric check on a let property. He came and did the job without any hassle. I would definitely call on him again if I needed any work done. Thanks Ed.
PatriciaTeahan Posted on 20/12/2015 , work completed 20/12/2015
Excellent Electrician
Customer Service
Quality
Value
Highly recommend Ed from Rich Electrical. I called him late on Fri evening and he listened to my description of the caused fault by another engineer. He offered me to call him back in the morning if I could not find another electrician to do the job. After unsuccessful attempt to find another electrician in short notice I called Ed on Sat morning again and he kindly fitted my work in his busy morning schedule within less than 2 hours. He arrived promptly and without exaggeration he identified the fault within minutes of inspection. He managed to fix it within half an hour. Ed fixed the light switch problem very efficiently and at reasonable price. He is very friendly and knowledgable and he will definitely be my first call for any further electrical work. The other electrician who messed me up for over 3-4 weeks and not even fully fix the fault I will not use no longer.
Blen12 Posted on 24/12/2014 , work completed 24/12/2014
Which? Local Review
Customer Service
Quality
Value
I needed a new security light. When I telephoned Ed he was in the middle of another job but said he would try and come later at 4.15pm. He arrived on time and despite the failing light and bad weather conditions replaced the light very quickly. I would certainly re-use again in the future
Jade Posted on 05/12/2014 , work completed 05/12/2014
Which? Local Review
Customer Service
Quality
Value
Used Ed to install two new plug sockets and to run a phone socket into a room. Another electrician had quoted and said I needed to replace my board, however Ed suggested an alternative solution which was a lot cheaper and compliant with current regulation. Turned out the phone socket I thought we had to extend from was not active - so he went out his way to find a way round it. Cleaned up well after himself and was good on price. Also quick to respond and pop back over on his day off to look at a problem I thought I had with one of the plugs - turned out to be nothing and Ed confirmed the type of sockets he installed with a trip, sometime heat up. Would recommend him.
Chigs Posted on 04/11/2014 , work completed 04/11/2014
Which? Local Review
Customer Service
Quality
Value
I wanted a small job done, and Ed made no difficulty about that (unlike some tradesmen). He arrived promptly, and worked efficiently, making no mess. He also gave me good advice over the phone when a fuse went in the kitchen, talking me through the process of finding where the problem lay; it was the toaster. This meant that we did not need a call out, and we were not incommoded for more than a few minutes. His charges are reasonable, and I have no hesitation in recommending him.
lesleypsmith Posted on 30/10/2014 , work completed 30/10/2014
Which? Local Review
Customer Service
Quality
Value
Ed arrived promptly and on time. Quickly identified the problem on the wiring.Using a part from his van, was able to rectify and all for a reasonable price.Excellent service.Would have no hesitation in recommending him.
gerry6 Posted on 29/08/2014 , work completed 29/08/2014
Which? Local Review
Customer Service
Quality
Value
Ed was extremely helpful and efficient and just got on with the job without complaint, sometimes under trying circumstances. We had a lot of electrical work done including a full rewire, the addition of various internal and external lights, sensors, CAT5 and AV services, low voltage lighting, extractor fans etc. Always pleasant and helpful and most importantly communicative. Every step of the way Ed talked to us about the work, how we wanted things setup and so on, arranged times and dates to suit everyone involved and did a splendid job. I was particularly taken with the amount of thought that went into everything he did, I am sure other electricians wouldn't have paid so much attention to our needs and installed everything for OUR benefit and not just for the ease of installation.
vince.picton Posted on 22/08/2014 , work completed 22/08/2014
Which? Local Review
Customer Service
Quality
Value
Ed, is starting his own business and making a good name for himself by being extremely professional, hard working and proactive. He never focuses on finding problems or shifting blame to other tradesmen, instead he finds solutions at whatever you throw at him. He was amazing. We hired him to earth a few sockets he ended up doing the rewiring of our semi-detached house, change all lighting, LED spot lights, power sockets and light swtiches, having to lift floor boards and trace wiring to the walls under the plaster. Not to mention that half way through his job we had a problem with a builder and the project was on hold for 3 weeks. Despite this stand-still completely caused by another tradesman, he never complaint, instead he got straight into the job as soon as it was back up and running, hecomplete the work with no hiccups! Ed will have a brilliant future in his profession. Very reasonably priced, he never increased his core rate. In more than one occasion I have had to insist for him to charge for additional visits and despite this he has never done so. We are happy to recommend him to anyone (small or big jobs) and will be advising him to give us as reference for future costumers.
agraves Posted on 01/07/2014 , work completed 01/07/2014
Which? Local Review
Customer Service
Quality
Value
Young man starting his own electrical business having learnt his trade working for firms in the industry and recommended to us by friends. Really personable, friendly and helpful (our problem was a bathroom light not working and it turned out to be an issue with the fitting - Ed went off to a local building merchants to find another for us so he could replace it there and then). Apparently he does the full range of electrics from a complete re-wire to sorting out individual problems (as in our case). Despite only being in business on his own for a few months his order book is very healthy and I can see why - we shall certainly be recommending him to other friends. His charges were very reasonable as well!
David Airey Posted on 08/02/2014 , work completed 08/02/2014