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Trusted Traders

Richard & Richard's Design & Installation Specialists Ltd

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5.0

65 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–17:00
  • Sunday - Closed

About

Rick and I established Richard & Richard's in July 2010. From supply only to full project management, we have many products to suit different budgets.

We have strategically chosen to partner with Bosch, Neff and Siemens branded appliances. We also sell Franke and Blanco sinks/ taps depending on our customers' requirements.

We choose to sell quality products at better prices rather than sell the cheap low quality. With this, we then have peace of mind that our customers have good quality products with a smaller chance of having issues. Of course, should a service call be required we are here for the after sales service. After all, we do believe that "if a job is worth doing, it is worth doing well."

We have a showroom based away from the high street in the Pear Mill shopping village. There is an onsite café and of course many free parking spaces.

We offer a professional free no obligation design and quotation service. We do not provide a fit only service.

We look forward to hearing from you.

What we do

  • Kitchen fitters

    • Kitchen design
    • Kitchen showroom
    • Kitchen installation
    • Kitchen refurbishment
  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom suppliers
    • Wet rooms
    • Accessible bathrooms and showers
  • Bedroom fitters

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Radiators and central heating
  • More Services

    • home office design and installation

Customer reviews

5.0
65 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
WE NOW HAVE THE KITCHEN OF OUR DREAMS!!
Customer Service
Quality
Value
We first spoke with Ricky at Richards & Richards in March of 2019, and were immediately impressed by the way that he and all the other staff treated us. He came out, measured up, taking into account what we were looking for at that time. He came up with ideas that we had not considered, and invited us back to the showroom after a week or so to see the 3D designs, which helped us to visualise the look of our new kitchen. Both my wife & I were absolutely amazed by how he had managed to make our kitchen look so different and so much bigger. There was absolutely no hard sell whatsoever! We threw Ricky a number of ‘Curve Balls’ resulting in him having to amend his design…….yet again. To say that he has the patience of a saint is an understatement! I cannot say how pleased we were with the way that the installation was organised and project managed. We knew exactly what was being done, by who and on what days. Everyone who worked on our project was courteous and respectful of our property, it was a messy job but they kept it to a minimum and always cleaned up every day. The quality of workmanship carried out and quality of materials is fantastic. Rick who did the installation was fabulous, nothing was too much trouble for him. No job goes without hitches and problems, it is how a company deals with them that shows how good it’s service is, and R&R get 10 out of 10 in respect of this. Ricky, Rick, Lawrence, Brett, Danny, Mark and team & Rick C, thank you all very much!!
Customer in Cheshire East Posted on 18/06/2020 , work completed 28/02/2020
Resolved an emergency repair very quickly
Customer Service
Quality
Value
The sink from our In-Toto kitchen became detached from the worktop and as it was otherwise unsupported, was effectively unusable. We could not get any help from In-Toto or their former Stockport franchisees, so we emailed several Which Trusted Traders for help. Richard and Richard's response was the most helpful and they turned up the next day. Within half an hour, the problem was resolved. They were most careful to observe social distancing and the work was completed most efficiently. Their operative also carefully cleaned up afterwards. Exemplary service!
Customer in Greater Manchester Posted on 18/05/2020 , work completed 18/05/2020
Great project management and quality of work delivered on time
Customer Service
Quality
Value
We started planning with Daniel at R&R in August 2019 for work in our new home. He had great ideas and the 3D designs helped us to visualise the look of our new home. We found the designs completed for other customers on the website really useful to get ideas . It didn’t feel like a hard sell! Advice about appliances was really helpful! Very patient and willing to adjust as the design phase progressed. The company was recommended by the building team working with us. It was good to have the 2 companies working well together. Fitting commenced in January 20 of 3 bathrooms, kitchen and utility room. They also supplied and installed the central heating. We’re very happy with all the work, the quality of the goods and the after care. All requests regarding snagging were addressed very promptly . When we moved into our new home we had all rooms in a useable finished condition! Like other reviewers, we highly recommend Daniel, Brett and Rick. I think all the rooms are beautiful and functional! Thank you R&R.
Customer in Greater Manchester Posted on 11/04/2020 , work completed 24/02/2020
Fault on tap
Customer Service
Quality
Value
It is some time since my kitchen and bathroom was fitted. I developed a fault on the bathroom tap. When I approached Richard and Richard's they went out of their way to assist me especially Brett who went the extra mile to fix it. This is a company that really believes in customer service, very rare these days. I applaud them.
Alan Posted on 21/02/2020 , work completed 21/02/2020
Extremely professional
Customer Service
Quality
Value
R&RKBB have just completed 2 bathrooms in our new home ( previously did one 5 years ago at another property) Absolutely delighted with the service About to start a building project involving open plan kitchen Guess who are doing it- R&RKBB!
Mr & Mrs Eaton Posted on 22/01/2020 , work completed 20/01/2020
Richard & Richards
Customer Service
Quality
Value
Daniel smith was so very helpful from the first time we met him. He gave us great advice & ideas, he was so patient and understanding, we kept changing our minds on the colours& work tops. Rick and his team did a brilliant job and they were very polite, and tidy too. I would definitely recommend this company as they didn’t pressurised us at any time many thanks.
Mr & Mrs Lazenby Posted on 14/09/2019 , work completed 23/08/2019
Service boiler
Customer Service
Quality
Value
Wow, what an amazing job by Brett. What professionalism he demonstrated in his work. He serviced my boiler to a very high standard. Thank you for making me and my family safe now. I will definitely be using your service again.
Customer in Greater Manchester Posted on 12/09/2019 , work completed 12/09/2019
Fantastic Kitchen
Customer Service
Quality
Value
The team at Richards and Richards were fantastic from first contacting them and throughout every part of the project. The design had a few tweeks by us to get what we wanted which Daniel was only too happy to carry out, we found the design process evolved as we realised what could be done. It has been a couple of weeks since our kitchen was completed and we love it. We had building work done back to the brick walls, new electrics and all re-plastered including ceilings, all which was completed week 1 including a bespoke housing for our oven and fridge/freezer tall cabinets by Rick which has had loads of comments by our friends on how smart it looks. Then the kitchen team (Terry) completed the installation in the next 2 weeks. All the guys were courteous and respectful of our property. It is a messy job but they kept it to a minimum and always cleaned up every day. The quality of workmanship carried out and quality of materials is fantastic. R & R can get the appliances or not if you care to purchase your own, which we did. Highly recommend to anyone and have already to all my friends who are looking for a new kitchen. Very happy customers.
Richard, Greater Manchester Posted on 23/07/2019 , work completed 01/06/2019
Great work and great service
Customer Service
Quality
Value
As soon as we first visited their showroom and had a chat with them we knew we wanted R+R to do our kitchen and bathroom. We had recently bought our first house and were nervous about the large amount of work, and ensuring we found someone reputable and trustworthy to do it. However, we needn't have worried! Dan, Lee and the team were so helpful, professional and approachable; nothing was too much trouble throughout the whole process. We even felt comfortable enough to go away for a week or so whilst the bulk of the work was done. Whenever little issues popped up they were quickly dealt with and clearly communicated to us. Dan even helped us out when the loo seat broke recently (a few months after the work was finished). The subcontractors they used were all very reliable and I got the impression that they were held to an extremely high standard by R+R - I now have the numbers for an electrician, plumber and plasterer who I know I can trust for any other future work. Honestly, I can't recommend these guys enough. Unfortunately we don't have any other bathrooms (or kitchens??) in our house, but if/when we move and we need someone, we'll go straight to R+R!
Customer in Greater Manchester Posted on 28/02/2019 , work completed 22/11/2018
Excellent service from start to finish for our stunning dream kitchen - highly recommended
Customer Service
Quality
Value
From the initial consultation to final installation, nothing was too much trouble. Daniel showed endless patience along the way as we made many changes to give us our dream kitchen. The installation and remodelling has been completed to a high standard by the various trades within the expected timescales and price quoted, only 12 weeks from initial consultation to final installation, coordinated by Daniel as project manager, taking the stress away from us. Attention to detail and customer service has been excellent. We were never made to feel that we were being a pain, but I’m sure we were at times! We did exceed our initial budget, but that was our choice, upgrading to a Dekton work surface and high spec appliances. It is one of the biggest purchases we have made and we are so pleased with the end result. Many thanks to everyone involved (including Daniel, Rick, Lewis, Carl, Damien, Neil & Laurence). All highly recommended.
Customer in Greater Manchester Posted on 24/11/2018 , work completed 15/11/2018