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Trusted Traders

Richard & Richard's Design & Installation Specialists Ltd

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5.0

69 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–17:00
  • Sunday - Closed

About

Rick and I established Richard & Richard's in July 2010. From supply only to full project management, we have many products to suit different budgets.

We have strategically chosen to partner with Bosch, Neff and Siemens branded appliances. We also sell Franke and Blanco sinks/ taps depending on our customers' requirements.

We choose to sell quality products at better prices rather than sell the cheap low quality. With this, we then have peace of mind that our customers have good quality products with a smaller chance of having issues. Of course, should a service call be required we are here for the after sales service. After all, we do believe that "if a job is worth doing, it is worth doing well."

We have a showroom based away from the high street in the Pear Mill shopping village. There is an onsite café and of course many free parking spaces.

We offer a professional free no obligation design and quotation service. We do not provide a fit only service.

We look forward to hearing from you.

What we do

  • Kitchen fitters

    • Kitchen design
    • Kitchen showroom
    • Kitchen installation
    • Kitchen refurbishment
  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom suppliers
    • Wet rooms
    • Accessible bathrooms and showers
  • Bedroom fitters

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Radiators and central heating
  • More Services

    • home office design and installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
69 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Outstanding service - highly recommended.
Customer Service
Quality
Value
I wanted to update my ‘tired’ kitchen whilst retaining the basic design and some of the existing appliances. Richards and Richards were the third company I approached. I was impressed by Daniel and his team from the outset. No hard sell - just excellent advice resulting in a stylish, contemporary and practical kitchen design at a competitive price. The quotation was both detailed and straight forward. The 3D presentation of the design was impressive giving a clear virtual impression of the finished product. Daniel was patient and constructive when I changed my mind on several occasions during the design process. The kitchen fitting team led by Rick were excellent. High quality workmanship undertaken within the agreed time schedule and cost estimate. Last month I needed to replace my dishwasher. Unfortunately I miscalculated the measurements for the replacement washer as a result of which it would not fit into the allocated slot. Rick has been twice to resolve the issue treating it as an after service issue. Outstanding service and professionalism. I have no hesitation in recommending Richards and Richards.
Customer in Greater Manchester Posted on 14/01/2021 , work completed 04/04/2019
Fantastic customer service
Customer Service
Quality
Value
We had our kitchen and utility room fitted by Richard and Richards in 2017. The kitchen and fitting was of a very high standard and we were extremely pleased with the work You may wonder why I am writing a review now. I can’t praise Ricky Williamson highly enough. I have had two occasions when I have needed a trader for work on our house and asked Ricky if he knew anyone who could help. If he doesn’t answer the phone when you ring he returns your call within minutes. He is always pleasant and helpful and has found us two traders to do our work. I would highly recommend Ricky of Richard and Richards to fit your kitchen Irene
Customer in Cheshire East Posted on 12/11/2020 , work completed 17/02/2017
Problem solving/ Repair after four years kitchen installation
Customer Service
Quality
Value
I had my kitchen installed in October 2016.I contacted R&R regarding an issue with the door panel on the front of the dishwasher as I was concerned that this could damage the dishwasher hinge. After talking to R&R they said they would come and have a look at the problem. Rick removed the panel and said he would take it back to his workshop and return it the following day.We now have a working dishwasher with no issues with the door. Excellent service from R&R which is good to know that after four years they still value their customers. The kitchen still looks as if it was installed this year a credit to their kitchen quality and good installation. I can fully recommend R&R for their kitchens and after sales service.
Heather in Greater Manchester Posted on 09/10/2020 , work completed 07/10/2016
Brilliant service
Customer Service
Quality
Value
We had R&R to fit our Kitchen last year and were thrilled with the everything in relation to design and installation. We had minor issue with a squeaking cupboard door this week and they came to sort, while here, they also helped Us with a completely unrelated water leak that was nothing to do with them which their plumber fixed. They go above and beyond! A great team and we’d highly recommend them.
Customer in Greater Manchester Posted on 06/10/2020 , work completed 06/10/2020
WE NOW HAVE THE KITCHEN OF OUR DREAMS!!
Customer Service
Quality
Value
We first spoke with Ricky at Richards & Richards in March of 2019, and were immediately impressed by the way that he and all the other staff treated us. He came out, measured up, taking into account what we were looking for at that time. He came up with ideas that we had not considered, and invited us back to the showroom after a week or so to see the 3D designs, which helped us to visualise the look of our new kitchen. Both my wife & I were absolutely amazed by how he had managed to make our kitchen look so different and so much bigger. There was absolutely no hard sell whatsoever! We threw Ricky a number of ‘Curve Balls’ resulting in him having to amend his design…….yet again. To say that he has the patience of a saint is an understatement! I cannot say how pleased we were with the way that the installation was organised and project managed. We knew exactly what was being done, by who and on what days. Everyone who worked on our project was courteous and respectful of our property, it was a messy job but they kept it to a minimum and always cleaned up every day. The quality of workmanship carried out and quality of materials is fantastic. Rick who did the installation was fabulous, nothing was too much trouble for him. No job goes without hitches and problems, it is how a company deals with them that shows how good it’s service is, and R&R get 10 out of 10 in respect of this. Ricky, Rick, Lawrence, Brett, Danny, Mark and team & Rick C, thank you all very much!!
Customer in Cheshire East Posted on 18/06/2020 , work completed 28/02/2020
Resolved an emergency repair very quickly
Customer Service
Quality
Value
The sink from our In-Toto kitchen became detached from the worktop and as it was otherwise unsupported, was effectively unusable. We could not get any help from In-Toto or their former Stockport franchisees, so we emailed several Which Trusted Traders for help. Richard and Richard's response was the most helpful and they turned up the next day. Within half an hour, the problem was resolved. They were most careful to observe social distancing and the work was completed most efficiently. Their operative also carefully cleaned up afterwards. Exemplary service!
Customer in Greater Manchester Posted on 18/05/2020 , work completed 18/05/2020
Great project management and quality of work delivered on time
Customer Service
Quality
Value
We started planning with Daniel at R&R in August 2019 for work in our new home. He had great ideas and the 3D designs helped us to visualise the look of our new home. We found the designs completed for other customers on the website really useful to get ideas . It didn’t feel like a hard sell! Advice about appliances was really helpful! Very patient and willing to adjust as the design phase progressed. The company was recommended by the building team working with us. It was good to have the 2 companies working well together. Fitting commenced in January 20 of 3 bathrooms, kitchen and utility room. They also supplied and installed the central heating. We’re very happy with all the work, the quality of the goods and the after care. All requests regarding snagging were addressed very promptly . When we moved into our new home we had all rooms in a useable finished condition! Like other reviewers, we highly recommend Daniel, Brett and Rick. I think all the rooms are beautiful and functional! Thank you R&R.
Customer in Greater Manchester Posted on 11/04/2020 , work completed 24/02/2020
Fault on tap
Customer Service
Quality
Value
It is some time since my kitchen and bathroom was fitted. I developed a fault on the bathroom tap. When I approached Richard and Richard's they went out of their way to assist me especially Brett who went the extra mile to fix it. This is a company that really believes in customer service, very rare these days. I applaud them.
Alan Posted on 21/02/2020 , work completed 21/02/2020
Extremely professional
Customer Service
Quality
Value
R&RKBB have just completed 2 bathrooms in our new home ( previously did one 5 years ago at another property) Absolutely delighted with the service About to start a building project involving open plan kitchen Guess who are doing it- R&RKBB!
Mr & Mrs Eaton Posted on 22/01/2020 , work completed 20/01/2020
Richard & Richards
Customer Service
Quality
Value
Daniel smith was so very helpful from the first time we met him. He gave us great advice & ideas, he was so patient and understanding, we kept changing our minds on the colours& work tops. Rick and his team did a brilliant job and they were very polite, and tidy too. I would definitely recommend this company as they didn’t pressurised us at any time many thanks.
Mr & Mrs Lazenby Posted on 14/09/2019 , work completed 23/08/2019