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Richard Thomas Conservatories, Extensions & Windows

Logo on white
Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed
Profile thumb berry photoshopped june17 002

5.0

38 Reviews

About

Richard Thomas Conservatories, Extensions & Windows are specialists in bespoke design and the installation of conservatories, orangeries, glass extensions and porches. Professionals in the installation of Bi-Fold doors, windows and doors. Established since 2008, they have proudly constructed 100's of conservatories/extensions/orangeries in the local area, using their reliable & experienced teams of installers, builders & tradesmen.

Richard Thomas Conservatories, Extensions & Windows are tried, tested and approved! The offices located in Christchurch are open 6 days a week, so they are readily available to provide the customer service required for a smooth and professional experience.

“Richard Thomas Conservatories, & Windows honour, respect and serve every customer with transparency, experience, competitive pricing, in depth product knowledge and dedicated customer service. We have a committed and attentive team who take great pride in their work." Ben Slater, Director April 2016.

What we do

  • Conservatories

    • Conservatory repairs
  • Doors

    • Bi-fold doors
    • Patio doors
    • Timber doors
  • Double glazing

    • Double glazing installation
  • Glaziers

    • Window consultants
    • Double glazing installation
    • Sash windows
    • Timber windows
  • More Services

    • conservatories
    • orangeries
    • glass extensions

Customer reviews

Reviews summary

5.0
38 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Exceptional service
Customer Service
Quality
Value
Richard Thomas took our conservatory extension project from start to finish and their service was fabulous all the way through. They were clear about costs, responsive to queries or variations, with extremely good communication the quality of the work is first rate and their staff and contractors were positive and hard working. Magnificent.
Matt, Dorset11/09/2018
Excellent Company! Perfect Product! Great Workmanship! Very Happy!
Customer Service
Quality
Value
We recently had 12 large UPVC Double Glazing Windows Installed. From start to finish the service we received was perfect. No hard sell or being ripped off. A genuine desire to help. Excellent product knowledge. Once we made a decision we contacted Ben to proceed and he was excellent. We communicated with Paula the administrator, Michael the project manager and had 3 wonderful Window fitters in Andy, Bernie & Dave. All staff were polite, transparent, honest, punctual and made us trust and feel safe in this high valued project. Great value for money. High standard product. Very pleasing on the eyes, easy to use, practical, warm, sound proofed and the end result a lot better than we expected. I would highly recommend this company. Trust is hard to find and we certainly found that here. The surveyor Dave was excellent, very charismatic. Professional company. Excellent aftercare. Great guarantee that comes with product, officially registered. A real gem. Thank you all at Richard Thomas for improving our investment, our home and our outlook on life! Very happy.
John Sterling08/09/2018
Prompt & professional
Customer Service
Quality
Value
They installed 3 new windows, 2 large bedroom windows with set back bays each end. 1 Smaller lounge & dining room with fanlight opening & bottom opening.
William, Dorset17/07/2018
Excellent. Very professional
Customer Service
Quality
Value
Excellent service and product. All the employees were very friendly, hardworking and extremely courteous.
Jane, Dorset21/06/2018
New windows, front door, back door and patio door
Customer Service
Quality
Value
Richard Thomas replaced all the windows in my home along with a new front door, back door and patio door. Products were top quality and the service I received was top notch. Andy and Dave my fitters were punctual, friendly and very tidy. Their work was completed was to a very high standard. Ben was massively helpful with the quote and there was no hard sell or phone calls to the manager. Paula in the office was very attentive and communication was excellent. I am over the moon with the job they did and I wouldn’t hesitate to recommend them. Thank you so much!
Sambly7712/06/2018
Excellent work, very professional
Customer Service
Quality
Value
Richard Thomas built a conservatory for us. It is constructed and designed for protection, just how we wanted it. Workmen were friendly, professional, hardworking, punctual and built it to exactly how we wanted it. Very impressed, very happy with the outcome. Definitely recommend them.
Jyothi, Hampshire11/06/2018
Effecient and helpful
Customer Service
Quality
Value
I have used this company several times before and have found them to be most helpful. I wanted a carport at the side of my house, Ben came out to view the site and draw the plan, then the surveyor checked the details. finally Kevin, the builder arrived to prepare the site and put in the drains. The team from Richard Thomas came to install the carport, they worked quickly and efficiently. I am very pleased with the outcome, an excellent job, thank you.
Helen2510/06/2018
Brilliant company
Customer Service
Quality
Value
Excellent workmanship. Came recommended. Good communication. Would definitely recommend and use them again.
Robert, Dorset08/06/2018
Fantastic new conservatory and windows
Customer Service
Quality
Value
I would have no hesitation in recommending Richard Thomas . They designed and built a new conservatory, replaced the old sash windows with new upvc sash windows, built a new patio and also did a couple of small jobs in the house. From day one, we felt confident that the work would be of a high quality and that there would be no major issues. After all the work was completed, I can confirm that this was very much the case. The new conservatory is lovely and we now spend a lot of time in there. During the build, all the tradesmen and the project manager were very professional, clean, tidy, hard working and prompt. Just as importantly, they were great to work with, were kind and fun and were attentive to my needs. I am disabled and so needed things like the floor levels to be exact etc. - there were never any issues and I always felt secure with them. We were initially unsure about replacing our old edwardian sash windows with new upvc sash windows but we need not have worried - they look fantastic! Again, all the tradesmen and project manager were fantastic and it was a pleasure having them in our house. Overall, we feel extremely pleased that we chose Richard Thomas and would be more than happy to use them again.
John M10/05/2018
Superb service
Customer Service
Quality
Value
New conservatory built to replace old smaller one. Excellent detail discussed at design stage. The team did everything from dismantling and removing old building, moving gas pipes, digging a soakaway and protecting landscaping. Office staff provided a schedule of who was coming and when. All the team were polite and professional, happy to discuss any questions on the build. No corners were cut and builders, electrician , plasterer and screener worked efficiently and tidily and on time.
Linda, Dorset08/05/2018