Endorsed by Which?

Richard Thomas Conservatories, Extensions & Windows

5.0

81 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jun 2020

About

Richard Thomas Conservatories, Extensions & Windows are specialists in bespoke design and the installation of conservatories, orangeries, glass extensions and porches. Professionals in the installation of Bi-Fold doors, windows and doors. Established since 2008, they have proudly constructed 100's of conservatories/extensions/orangeries in the local area, using their reliable & experienced teams of installers, builders & tradesmen.

Richard Thomas Conservatories, Extensions & Windows are tried, tested and approved! The offices located in Christchurch are open 6 days a week, so they are readily available to provide the customer service required for a smooth and professional experience.

“Richard Thomas Conservatories, & Windows honour, respect and serve every customer with transparency, experience, competitive pricing, in depth product knowledge and dedicated customer service. We have a committed and attentive team who take great pride in their work." Ben Slater, Director April 2016.

What we do

  • Conservatories

    • Conservatory repairs
  • Doors

    • Bi-fold doors
    • Patio doors
    • Timber doors
  • Double glazing

    • Double glazing installation
  • Glaziers

    • Window consultants
    • Double glazing installation
    • Sash windows
    • Timber windows
  • More Services

    • orangeries
    • glass extensions

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
81 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent service from start to finish
Customer Service
Quality
Value
Excellent customer service and workmanship from start to finish. No idea if they are the cheapest, but I will use them again .
Customer in Dorset Posted on 08/07/2024 , work completed 02/07/2024
Exceptional Company
Customer Service
Quality
Value
We had an Orangery completed. From the initial enquiry to completion, we can not fault Richard Thomas. There was no pressure to agree to the work and we were left in peace to decide. All tradespeople were polite, punctual and tidy! The fitting team went above and beyond their work day to ensure everything was completed to their high standard. The work was completed with exceptional craftsmanship and attention to detail was superb. The project manager was on hand at all times and when one of the window panes didn’t fit, it was rectified promptly. Every member of the team is an asset to the company and we would thoroughly recommend them all.
Customer in Hampshire Posted on 05/06/2024 , work completed 05/06/2024
Work completed to a high standard
Customer Service
Quality
Value
From the first contact with the company to the completion of the work everything went very smoothly. The quotation for the work was very competitive compared with other companies contacted. Very pleased with the finished project and the standard of workmanship of the fitters who left the conservatory very clean and tidy on completion.
Customer in Dorset Posted on 31/05/2024 , work completed 29/05/2024
Conservatory, Windows & Door
Customer Service
Quality
Value
After having a conservatory built by Richard Thomas, we were so pleased with the result, we returned to them to fit our new front door and windows. A very reliable company with a great team, I would highly recommend them to anyone.
Customer in Posted on 28/05/2024 , work completed 28/05/2024
New Conservatory
Customer Service
Quality
Value
After a bad experience with a different company, I was anxious about finding someone else to do my conservatory. I’m so glad I chose Richard Thomas. I could not be happier with the all the work, from start to finish. Ben listened to what I wanted, kept me updated with dates etc until Kevin, the “nothing is too much trouble” project manager took over 😀. Everyone was polite, friendly and hard working. I can absolutely recommend Richard Thomas Conservatories. Thank you all so much ⭐️⭐️⭐️⭐️⭐️
Customer in Dorset Posted on 28/03/2024 , work completed 01/02/2024
New Orangery and removal of existing kitchen ready for new installation
Customer Service
Quality
Value
This company is outstanding. We were referred to them by an ex-employee, which is a good sign in itself. The orangery itself is excellent but we could have sourced the same one elsewhere. The difference is their people - their staff and sub-contractors were all brilliant - experts in their individual trades. We had no idea, for example, that there are people who just install lead flashings into brickwork for a living or who lay screed flooring. The whole project took 8 weeks including the XMAS break and they were only 2 days late, due to bad weather. My wife and I would recommend them 100%.
Customer in Dorset Posted on 08/02/2024 , work completed 08/02/2024
Replacement Conservatory
Customer Service
Quality
Value
Ben and the team were a pleasure to deal with. Ben's initial meeting gave me confidence that the company would do a great job and I have not been disappointed. They demolished our old conservatory and have replaced it with a lovely new one. I would highly recommend this company.
Customer in Dorset Posted on 25/10/2023 , work completed 25/10/2023
What a fantastic company,very professional with a brilliant team of tradesmen
Customer Service
Quality
Value
From the moment Ben(the owner of the company)came to see us we were impressed,he is very patient and VERY knowledgeable in what he does.He talked us through the whole process, answered all our questions and there were no hidden fees. When the guys started the work on the agreed day, they were brilliant. They cleaned up their mess every night and nothing was left at the end of the job. now that the job is finished it’s amazing. We had a glass roof on our conservatory and we have now have a new composite roof which regulates the heat inside the house amazingly well ,I would have no hesitation in recommending this company to absolutely anyone first class and brilliant.
Customer in Dorset Posted on 23/09/2023 , work completed 04/08/2023
Single storey extension
Customer Service
Quality
Value
We are very impressed with Richard Thomas and would highly recommend their services. We love our new open plan space following a single-storey extension with the ultra roof and removal of an interior wall. We were impressed with how tidy the site remained throughout the building work, staff and contractors were very polite and punctual. Ben our Project Manager kept us informed of time scales and was quick to respond to any queries. The timescale was adhered to and we were impressed with the care and attention to keeping the property safe and secure at all times. The contractors were working daily and the project pushed on without any gaps in the schedule.
Customer in Dorset Posted on 18/07/2023 , work completed 19/06/2023
4mx3m Hybrid Orangery Installation
Customer Service
Quality
Value
Richard Thomas were brilliant from start to finish, Ben visited us personally at the initial enquiry stage and was able to take measurements, design and price us there and then. Following confirmation of us proceeding with the works, everyone we have dealt with since has been professional, reliable and quick to respond to our emails. Dates and times were well communicated and at no point were we left in the dark about anything. Kevin the project manager was a pleasure to deal with and we are very happy with the work that has been done. I would definitely recommend Richard Thomas to anyone.
Customer in Hampshire Posted on 03/07/2023 , work completed 29/06/2023