Superb company…excellent team…result-great extension!
We carefully researched the possibilities of having an extension to replace our ageing conservatory by inviting several companies to discuss the matter. Ben, the owner of Richard Thomas was one the people who engaged in discussion. He was immediately the most impressive. It was like discussing our dreams with a knowledgeable friend. He listened and made suggestions as to the best way of achieving our vision but at no time was he ‘pushy’…it was our ideas that he wanted to implement. He explained the process thoroughly and produced a plan of who would come, on what days, at what times. A short while later the surveyor came to review the situation and measure up. The measurements were sent to the manufacturer who produced each component already cut to size, labelled and ready for the construction. The team had the same hallmark as Ben… warm, friendly and immensely proud of their work. On the first day our conservatory was demolished, removed from our garden By the end of the week we had our new extension built, secure and weather proof. We went on holiday, Ben had planned around our arrangements, and then the team returned and did the electrics and plastering. Everything to a high standard, everything on time, everything made so easy for us. We have a tiny garden and ours is a difficult site but on each day all was left clean and tidy. We are absolutely delighted with not only the end result but with the entire process.
Customer in Hampshire
Posted on 08/12/2025
, work completed 13/10/2025
Recommended
Great investment - great job - thank you Richard Thomas!
Richard looked after us superbly, before, during and after we contracted them to redo our conservatory roof. Rob, Warren and the team listened carefully and took pains to ensure all was done on time and to specifications. The site team worked dilligently and efficiently, tidily and respectfully. I really couldn't have asked for or expected any more from them. Highly recommended and a pleasure to work with.
Customer in Bournemouth, Christchurch and Poole
Posted on 06/11/2025
(Reviewer did not use service)
Recommended
Great Company to deal with
From start to finish, the service provided by Richard Thomas Conservatories was excellent. Every stage of the process from the initial consultation to the final finishing touches was handled with professionalism, attention to detail, and genuine care. The whole team were brilliant. The tradespeople were not only clearly experienced and skilled, but also friendly, polite, and respectful of our home. They turned up when they said they would, got stuck in, and did a fantastic job without any drama. Everything was left neat and tidy at the end of each day – no mess, no stress. The whole project was handled efficiently and on time. Communication was excellent throughout, and we were kept informed every step of the way. The process felt smooth and well-managed, with no hidden surprises or delays. We’re absolutely thrilled with our new hybrid orangery it’s transformed our home and we wouldn’t hesitate to recommend Richard Thomas Conservatories to anyone looking for top-quality work and a stress-free experience. If you're thinking about a conservatory, these are the people to call! Thank you again for such superb service.
Customer in Dorset
Posted on 28/09/2025
, work completed 19/09/2025
Recommended
Replacement conservatory roof
We decided to replace our conservatory roof with a warm, insulated one. After obtaining three quotations and proposals, we considered the best option was Richard Thomas. The completed project confirmed that this decision was correct. The project was managed effectively, starting and completing as planned with no delays, with all of the trades following on after each other. The product is excellent, and the level of workmanship is the highest. A special mention to Eryk and Callum, who undertook the installation. They were so helpful, hardworking, and are a credit to the company.
Customer in Hampshire
Posted on 25/07/2025
, work completed 18/07/2025
Recommended
Very happy customer
All the staff from Richard Thomas Conservatories that we dealt with were very polite, respectful, and a pleasure to work with. The job was relatively small, putting a glass lean-to alongside our kitchen, incorporating some pre-existing structure, but it was a bit awkward. The skilled men who worked on it were very effective regarding the tricky parts, adapting to our minor alterations/requests with ease - the end result is great! We’re very happy! The house is a little over 100 years old; the job took 2.5 days. We would recommend this company to our family and friends. Thanks to Richard Thomas :)
Customer in Hampshire
Posted on 19/07/2025
, work completed 09/07/2025
Recommended
Lock repair under warranty
We bought our new front door in 2021, and last night—four years later—the lock broke. We called Richard Thomas at 8:30 a.m. this morning. Kevin was friendly, helpful, and immediately reassured us that the issue was covered under warranty. He came out right away, and by 9 a.m., everything had been replaced and was working perfectly. You really can’t ask for better customer service. We’re very happy customers!
Customer in Bournemouth, Christchurch and Poole
Posted on 04/07/2025
, work completed 04/07/2025
Recommended
Conservatory fitted and house painting.
I would definitely recommend this company, we received excellent service from them. 100% trustworthy and reliable, and fantastic workmanship & quality. So pleased we found them.
Customer in Bournemouth, Christchurch and Poole
Posted on 18/06/2025
, work completed 18/06/2025
Recommended
Richard Thomas Conservatories gave me a cost to design, deliver and build my conservatory. They accomplished all 3
The company and their team of workforce are literally 2nd to none. Extremely polite,kind,thoughtful, respectful, considerate and go beyond expectations to deliver a genuinely unique and memorable experience. I'll never forget them. I recommend them to the moon and back to anyone on earth...you will never regret engaging with Richard Thomas Conservatories
Customer in Dorset
Posted on 11/04/2025
, work completed 24/03/2025
Recommended
New Conservatory
We are very happy with our new Conservatory from Richard Thomas Conservatories. The design that Ben came up with is perfect for how we want to use the space. The 4 large sliding doors at the front of the conservatory give a great view of the garden. The whole team have been very friendly, got on with their work efficiently, and have done a great job. Project Manager Kevin has kept me updated throughout the project. I am very impressed with the quality of the glass doors and roof and the door and window locking systems. We will be looking to have some more work carried out by Richard Thomas in the near future. I highly recommend Richard Thomas Conservatories and I give the Company a 5 star rating.
Customer in Bournemouth, Christchurch and Poole
Posted on 25/02/2025
, work completed 25/02/2025
Recommended
Large kitchen extension
We engaged Richard Thomas to build a large extension onto our kitchen to create an open plan dining and sitting room. From the initial meetings with Ben, through planning to build and installation, it's been an excellent experience. Our project manager Ben has been on hand at all times, efficiently managing all the trades. Nothing has been too much trouble, every detail has been managed professionally and to a high standard. Everyone who has been on site has been polite and left their work clean and tidy. The end result is amazing and has exceeded my expectations. I'd have no hesitation in recommending Richard Thomas for your build.
Customer in Bournemouth, Christchurch and Poole
Posted on 08/02/2025
, work completed 31/01/2025
Recommended
Fast efficient and clean
We engaged Richard Thomas to replace our old conservatory. From the outset, we had complete confidence in the company. Ben visited us and explained the process and showed us some good samples of the construction method . On the day they were due to start, they were on time and made very little mess removing the old structure. The new conservatory was built very quickly and the whole job was done efficiently and with no mess. Some changes we made were accommodated without fuss and we are totally satisfied with the end product. We now have an extra room we can use throughout the year.
Customer in Hampshire
Posted on 20/11/2024
, work completed 26/10/2024
Recommended
Conservatory and Porch construction
All work was done within the specified timeframe to a high standard and at the cost quoted. All the tradesmen were polite and friendly and everything was cleaned after they had finished. A slightly sticking door was fixed quickly when notified, would highly recommend them.
Customer in Wiltshire
Posted on 14/11/2024
, work completed 14/11/2024
Recommended
Conservatory
From start to finish the workmen were professional and careful. All the timeframes were met and nothing was too much trouble. The quality of the materials and the workmanship cannot be faulted. I am very pleased with the end result and would use this company again and thoroughly recommend them.
Customer in Hampshire
Posted on 21/10/2024
, work completed 14/10/2024
Recommended
Brilliant service
We engaged Richard Thomas to build a rear extension incorporating an orangery/conservatory and from start to finish they were excellent. The work was diligently progressed by the excellent project manager, with no long absences from site, and all the tradesmen and staff were great. We are very happy with the end result and would highly recommend them.
Customer in Bournemouth, Christchurch and Poole
Posted on 18/10/2024
, work completed 01/09/2024
Recommended
Great product beautifully finished.
New UVPC Conservatory and 2 windows. Good price and jib done exactly as requested. Team of fitters very polite, clean and helpful. All work completed within original quote. No hesitation whatsoever in recommending this Company.
Customer in Hampshire
Posted on 16/10/2024
, work completed 09/10/2024
Recommended
Great company
We recently hired Richard Thomas Conservatories to build our new conservatory, and the experience was exceptional. Despite the project's complexity, Ben provided a foundation solution at no charge, even before we committed. He understood our vision and offered invaluable design guidance. The team's craftsmanship, attention to detail, and commitment to customer satisfaction were outstanding. We're thrilled with the result and highly recommend Richard Thomas Conservatories for their quality work and service. Thank you, Ben and Dave!
Customer in Hampshire
Posted on 03/09/2024
, work completed 15/07/2024
Recommended
Orangery Extension
Great team, great building. You couldn’t find a better company to create your conservatory, orangery or extension. We were delighted with every aspect of the project.
Customer in Bournemouth, Christchurch and Poole
Posted on 08/08/2024
, work completed 29/03/2024
Recommended
Excellent service from start to finish
Excellent customer service and workmanship from start to finish. No idea if they are the cheapest, but I will use them again .
Customer in Dorset
Posted on 08/07/2024
, work completed 02/07/2024
Recommended
Exceptional Company
We had an Orangery completed. From the initial enquiry to completion, we can not fault Richard Thomas. There was no pressure to agree to the work and we were left in peace to decide. All tradespeople were polite, punctual and tidy! The fitting team went above and beyond their work day to ensure everything was completed to their high standard. The work was completed with exceptional craftsmanship and attention to detail was superb. The project manager was on hand at all times and when one of the window panes didn’t fit, it was rectified promptly. Every member of the team is an asset to the company and we would thoroughly recommend them all.
Customer in Hampshire
Posted on 05/06/2024
, work completed 05/06/2024
Recommended
Work completed to a high standard
From the first contact with the company to the completion of the work everything went very smoothly. The quotation for the work was very competitive compared with other companies contacted. Very pleased with the finished project and the standard of workmanship of the fitters who left the conservatory very clean and tidy on completion.
Customer in Dorset
Posted on 31/05/2024
, work completed 29/05/2024
Recommended
Conservatory, Windows & Door
After having a conservatory built by Richard Thomas, we were so pleased with the result, we returned to them to fit our new front door and windows. A very reliable company with a great team, I would highly recommend them to anyone.
Customer in
Posted on 28/05/2024
, work completed 28/05/2024
Recommended
New Conservatory
After a bad experience with a different company, I was anxious about finding someone else to do my conservatory. I’m so glad I chose Richard Thomas. I could not be happier with the all the work, from start to finish. Ben listened to what I wanted, kept me updated with dates etc until Kevin, the “nothing is too much trouble” project manager took over 😀. Everyone was polite, friendly and hard working. I can absolutely recommend Richard Thomas Conservatories. Thank you all so much ⭐️⭐️⭐️⭐️⭐️
Customer in Dorset
Posted on 28/03/2024
, work completed 01/02/2024
Recommended
New Orangery and removal of existing kitchen ready for new installation
This company is outstanding. We were referred to them by an ex-employee, which is a good sign in itself. The orangery itself is excellent but we could have sourced the same one elsewhere. The difference is their people - their staff and sub-contractors were all brilliant - experts in their individual trades. We had no idea, for example, that there are people who just install lead flashings into brickwork for a living or who lay screed flooring. The whole project took 8 weeks including the XMAS break and they were only 2 days late, due to bad weather. My wife and I would recommend them 100%.
Customer in Dorset
Posted on 08/02/2024
, work completed 08/02/2024
Recommended
Replacement Conservatory
Ben and the team were a pleasure to deal with. Ben's initial meeting gave me confidence that the company would do a great job and I have not been disappointed. They demolished our old conservatory and have replaced it with a lovely new one. I would highly recommend this company.
Customer in Dorset
Posted on 25/10/2023
, work completed 25/10/2023
Recommended
What a fantastic company,very professional with a brilliant team of tradesmen
From the moment Ben(the owner of the company)came to see us we were impressed,he is very patient and VERY knowledgeable in what he does.He talked us through the whole process, answered all our questions and there were no hidden fees. When the guys started the work on the agreed day, they were brilliant. They cleaned up their mess every night and nothing was left at the end of the job. now that the job is finished it’s amazing. We had a glass roof on our conservatory and we have now have a new composite roof which regulates the heat inside the house amazingly well ,I would have no hesitation in recommending this company to absolutely anyone first class and brilliant.
Customer in Dorset
Posted on 23/09/2023
, work completed 04/08/2023
Recommended