Endorsed by Which?

Richard Thomas Conservatories, Extensions & Windows

5.0

88 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jun 2020

About

Richard Thomas Conservatories, Extensions & Windows are specialists in bespoke design and the installation of conservatories, orangeries, glass extensions and porches. Professionals in the installation of Bi-Fold doors, windows and doors. Established since 2008, they have proudly constructed 100's of conservatories/extensions/orangeries in the local area, using their reliable & experienced teams of installers, builders & tradesmen.

Richard Thomas Conservatories, Extensions & Windows are tried, tested and approved! The offices located in Christchurch are open 6 days a week, so they are readily available to provide the customer service required for a smooth and professional experience.

“Richard Thomas Conservatories, & Windows honour, respect and serve every customer with transparency, experience, competitive pricing, in depth product knowledge and dedicated customer service. We have a committed and attentive team who take great pride in their work." Ben Slater, Director April 2016.

What we do

  • Conservatories

    • Conservatory repairs
  • Doors

    • Bi-fold doors
    • Patio doors
    • Timber doors
  • Double glazing

    • Double glazing installation
  • Glaziers

    • Window consultants
    • Double glazing installation
    • Sash windows
    • Timber windows
  • More Services

    • orangeries
    • glass extensions

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
88 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Fast efficient and clean
Customer Service
Quality
Value
We engaged Richard Thomas to replace our old conservatory. From the outset, we had complete confidence in the company. Ben visited us and explained the process and showed us some good samples of the construction method . On the day they were due to start, they were on time and made very little mess removing the old structure. The new conservatory was built very quickly and the whole job was done efficiently and with no mess. Some changes we made were accommodated without fuss and we are totally satisfied with the end product. We now have an extra room we can use throughout the year.
Customer in Hampshire Posted on 20/11/2024 , work completed 26/10/2024
Conservatory and Porch construction
Customer Service
Quality
Value
All work was done within the specified timeframe to a high standard and at the cost quoted. All the tradesmen were polite and friendly and everything was cleaned after they had finished. A slightly sticking door was fixed quickly when notified, would highly recommend them.
Customer in Wiltshire Posted on 14/11/2024 , work completed 14/11/2024
Conservatory
Customer Service
Quality
Value
From start to finish the workmen were professional and careful. All the timeframes were met and nothing was too much trouble. The quality of the materials and the workmanship cannot be faulted. I am very pleased with the end result and would use this company again and thoroughly recommend them.
Customer in Hampshire Posted on 21/10/2024 , work completed 14/10/2024
Brilliant service
Customer Service
Quality
Value
We engaged Richard Thomas to build a rear extension incorporating an orangery/conservatory and from start to finish they were excellent. The work was diligently progressed by the excellent project manager, with no long absences from site, and all the tradesmen and staff were great. We are very happy with the end result and would highly recommend them.
Customer in Bournemouth, Christchurch and Poole Posted on 18/10/2024 , work completed 01/09/2024
Great product beautifully finished.
Customer Service
Quality
Value
New UVPC Conservatory and 2 windows. Good price and jib done exactly as requested. Team of fitters very polite, clean and helpful. All work completed within original quote. No hesitation whatsoever in recommending this Company.
Customer in Hampshire Posted on 16/10/2024 , work completed 09/10/2024
Great company
Customer Service
Quality
Value
We recently hired Richard Thomas Conservatories to build our new conservatory, and the experience was exceptional. Despite the project's complexity, Ben provided a foundation solution at no charge, even before we committed. He understood our vision and offered invaluable design guidance. The team's craftsmanship, attention to detail, and commitment to customer satisfaction were outstanding. We're thrilled with the result and highly recommend Richard Thomas Conservatories for their quality work and service. Thank you, Ben and Dave!
Customer in Hampshire Posted on 03/09/2024 , work completed 15/07/2024
Orangery Extension
Customer Service
Quality
Value
Great team, great building. You couldn’t find a better company to create your conservatory, orangery or extension. We were delighted with every aspect of the project.
Customer in Bournemouth, Christchurch and Poole Posted on 08/08/2024 , work completed 29/03/2024
Excellent service from start to finish
Customer Service
Quality
Value
Excellent customer service and workmanship from start to finish. No idea if they are the cheapest, but I will use them again .
Customer in Dorset Posted on 08/07/2024 , work completed 02/07/2024
Exceptional Company
Customer Service
Quality
Value
We had an Orangery completed. From the initial enquiry to completion, we can not fault Richard Thomas. There was no pressure to agree to the work and we were left in peace to decide. All tradespeople were polite, punctual and tidy! The fitting team went above and beyond their work day to ensure everything was completed to their high standard. The work was completed with exceptional craftsmanship and attention to detail was superb. The project manager was on hand at all times and when one of the window panes didn’t fit, it was rectified promptly. Every member of the team is an asset to the company and we would thoroughly recommend them all.
Customer in Hampshire Posted on 05/06/2024 , work completed 05/06/2024
Work completed to a high standard
Customer Service
Quality
Value
From the first contact with the company to the completion of the work everything went very smoothly. The quotation for the work was very competitive compared with other companies contacted. Very pleased with the finished project and the standard of workmanship of the fitters who left the conservatory very clean and tidy on completion.
Customer in Dorset Posted on 31/05/2024 , work completed 29/05/2024
Conservatory, Windows & Door
Customer Service
Quality
Value
After having a conservatory built by Richard Thomas, we were so pleased with the result, we returned to them to fit our new front door and windows. A very reliable company with a great team, I would highly recommend them to anyone.
Customer in Posted on 28/05/2024 , work completed 28/05/2024
New Conservatory
Customer Service
Quality
Value
After a bad experience with a different company, I was anxious about finding someone else to do my conservatory. I’m so glad I chose Richard Thomas. I could not be happier with the all the work, from start to finish. Ben listened to what I wanted, kept me updated with dates etc until Kevin, the “nothing is too much trouble” project manager took over 😀. Everyone was polite, friendly and hard working. I can absolutely recommend Richard Thomas Conservatories. Thank you all so much ⭐️⭐️⭐️⭐️⭐️
Customer in Dorset Posted on 28/03/2024 , work completed 01/02/2024
New Orangery and removal of existing kitchen ready for new installation
Customer Service
Quality
Value
This company is outstanding. We were referred to them by an ex-employee, which is a good sign in itself. The orangery itself is excellent but we could have sourced the same one elsewhere. The difference is their people - their staff and sub-contractors were all brilliant - experts in their individual trades. We had no idea, for example, that there are people who just install lead flashings into brickwork for a living or who lay screed flooring. The whole project took 8 weeks including the XMAS break and they were only 2 days late, due to bad weather. My wife and I would recommend them 100%.
Customer in Dorset Posted on 08/02/2024 , work completed 08/02/2024
Replacement Conservatory
Customer Service
Quality
Value
Ben and the team were a pleasure to deal with. Ben's initial meeting gave me confidence that the company would do a great job and I have not been disappointed. They demolished our old conservatory and have replaced it with a lovely new one. I would highly recommend this company.
Customer in Dorset Posted on 25/10/2023 , work completed 25/10/2023
What a fantastic company,very professional with a brilliant team of tradesmen
Customer Service
Quality
Value
From the moment Ben(the owner of the company)came to see us we were impressed,he is very patient and VERY knowledgeable in what he does.He talked us through the whole process, answered all our questions and there were no hidden fees. When the guys started the work on the agreed day, they were brilliant. They cleaned up their mess every night and nothing was left at the end of the job. now that the job is finished it’s amazing. We had a glass roof on our conservatory and we have now have a new composite roof which regulates the heat inside the house amazingly well ,I would have no hesitation in recommending this company to absolutely anyone first class and brilliant.
Customer in Dorset Posted on 23/09/2023 , work completed 04/08/2023
Single storey extension
Customer Service
Quality
Value
We are very impressed with Richard Thomas and would highly recommend their services. We love our new open plan space following a single-storey extension with the ultra roof and removal of an interior wall. We were impressed with how tidy the site remained throughout the building work, staff and contractors were very polite and punctual. Ben our Project Manager kept us informed of time scales and was quick to respond to any queries. The timescale was adhered to and we were impressed with the care and attention to keeping the property safe and secure at all times. The contractors were working daily and the project pushed on without any gaps in the schedule.
Customer in Dorset Posted on 18/07/2023 , work completed 19/06/2023
4mx3m Hybrid Orangery Installation
Customer Service
Quality
Value
Richard Thomas were brilliant from start to finish, Ben visited us personally at the initial enquiry stage and was able to take measurements, design and price us there and then. Following confirmation of us proceeding with the works, everyone we have dealt with since has been professional, reliable and quick to respond to our emails. Dates and times were well communicated and at no point were we left in the dark about anything. Kevin the project manager was a pleasure to deal with and we are very happy with the work that has been done. I would definitely recommend Richard Thomas to anyone.
Customer in Hampshire Posted on 03/07/2023 , work completed 29/06/2023
Really professional, came in on time and on budget highly recommend
Customer Service
Quality
Value
Highly recommend, really impressed with the whole team from the owner Ben coming to do the pricing and design personally which was transparent and upfront to the project manager keep us up to date with timelines and professional workmanship of the builders and other tradesmen, we even had them do some work on the rest of the ground floor with no problem. The project came in on time and budget and we are thrilled with the results
Customer in Hampshire Posted on 13/09/2022 , work completed 01/09/2022
Excellent P-shaped orangery
Customer Service
Quality
Value
Amazing design, build and installation. Richard Thomas helped us through everything from the plans, the planning permission process and project managing all the trades to a successful completion. We are really happy with the result, and several friends have commented on how good the quality is.
Customer in Hampshire Posted on 03/08/2022 , work completed 27/07/2022
Excellent experience
Customer Service
Quality
Value
We have used Richard Thomas to complete two jobs for us - firstly a replacement conservatory and secondly a new double front door. Both jobs were completed in a timely manner and completely to our satisfaction. We love the conservatory which is now "orangery" style with lots of light and is a real addition to the house, replacing its cold and draughty predecessor. I think that part of the success of this company is the time and trouble taken to ensure that the customer has time to properly consider what they want - we certainly changed our minds through discussion and felt under no pressure to decide quickly. The installers in both cases were very professional, turned up on time, were pleasant while on-site and cleared up immaculately. We would have no hesitation in recommending this company.
Mary in Dorset Posted on 18/02/2022 , work completed 09/02/2022
Conservatory Extension
Customer Service
Quality
Value
This Orangery has transformed our house. It has increased the all-year-round living area drastically, whilst providing lots of light to the rest of the house. The whole project ran to schedule as planned in a very short time. So from digging foundations through to completion, minimised the disruption to us. The fixed price quote was very reasonable and we have been given a high-quality extension for this. Using a local trader for building this Ultraframe Orangery has been a good choice. All workforce were hard-working, polite, accommodating and very tidy. I highly recommend Richard Thomas and they would definitely be my first choice to use them again.
Customer in Dorset Posted on 22/10/2021 , work completed 15/10/2021
Replaced lounge window & installed new front door
Customer Service
Quality
Value
We had quotes from other local companies but this company impressed us the most. Andy Witherick the Design and Sales Consultant, and the team of fitters who installed the window and new front door were excellent and the installation was carried out to a very high standard of workmanship. Communication was excellent, and their office was a joy to deal as they are so efficient. We are so impressed that we are considering having a verandah replaced and Ben Slater came today to quote for the job. Having had this company do such a good job we have no reservations in recommending them.
Customer in Dorset Posted on 21/10/2021 , work completed 04/10/2021
A very reliable company - great quality, speed of work & customer service
Customer Service
Quality
Value
Friendly pre-sales, excellent communication throughout, well-organised, high standard of work, competent & friendly workmen (all trades - included window fitters, builder, plumber & plasterer). Genuinely nothing to fault - very impressed.
Paul in Dorset Posted on 21/06/2021 , work completed 03/05/2021
Fantastic Orangery built to exceptional standards.
Customer Service
Quality
Value
We initially chose to work with this Company by firstly visiting their excellent website and then secondly, after the first visit to our home by Ben Slater. Ben was spot on when he designed our Orangery, understanding our requirements and even those that we didn’t know we wanted or needed. Ben made us feel very comfortable and his professionalism was second to none, we felt secure with our decision to use Richard Thomas Conservatories. We were given a schedule of works and met the excellent Kevin Clark, our project manager. The project ran so very smoothly even though it was earlier this year when we had such cold conditions. At each new stage, a team of workmen arrived, always on time. they were all very polite, personable and specialists in whatever they were doing building our Orangery. At the end of each stage, which always flowed seamlessly, the site was left ready for the new team coming in. Each of the workmen worked with respect and kept the site clean. It is now June 2021 and am so very happy with how we use our new room, we absolutely love it! We use it as often as possible, it really is a well used extension to our home. Asking Richard Thomas Conservatories to design and build it has been a very happy experience right from the start with Ben and to the very finish.
Customer in Dorset Posted on 14/06/2021 , work completed 08/03/2021
Excellent experience with Richard Thomas Conservatories
Customer Service
Quality
Value
We could not be more delighted with the rear extension built and fitted by Richard Thomas Conservatories. From start to finish they made the whole process simple and pain free. Without exception the different trades and sub contractors were punctual, courteous and meticulous in their work. At the outset we were given a project plan with key milestones and dates. We were particularly impressed with the way that Kevin, the project manager, kept in regular communication with us throughout the process, thereby ensuring that all the work was completed on time without any hiccups. We would wholeheartedly recommend Richard Thomas Conservatories.
Martin in Dorset Posted on 13/02/2021 , work completed 13/02/2021
New conservatory
Customer Service
Quality
Value
Excellent company and would thoroughly recommend them to anybody. Competitive price, great design, on budget and constructed within the time schedule. We were guided throughout the process and various trades by their superb staff, especially Ben Slater and Ben Shepherd. The quality of finish and materials used are of the highest order. Very clean during the build and have a great back up service if required. No hesitation in recommending this company.
Customer in Hampshire Posted on 17/12/2020 , work completed 16/12/2020
Replace 16 Windows and 1 Door
Customer Service
Quality
Value
Neil, our installer during the week, was fantastic. My wife and I were so impressed with the quality of the windows and doors and the workmanship from Neil. We couldn’t have asked for the windows to look any better than they are, both internally and externally. Neil has made the windows look so good inside and, knowing how tight the plaster was against all the frames, he has finished them off so neatly. Yet again, Richard Thomas has improved the look of our house and we couldn’t be more pleased.
Customer in Dorset Posted on 02/10/2020 , work completed 02/10/2020
Excellent job, quick, courteous men.
Customer Service
Quality
Value
We are completely satisfied with our porch replacement doors & windows. The workmen were quick & tidy - taking all old stuff away. We chose this trader from 3 others we got quotes from, he included guttering & drain pipe omitted by others and was the cheapest quote. Couldn't be happier with outcome. Have had good comments!!
Dawn, Hampshire Posted on 09/12/2019 , work completed 09/12/2019
Very professional.
Customer Service
Quality
Value
Very professional accurate, a complex on top of my garage.
Dennis, Dorset Posted on 13/10/2019 , work completed 13/10/2019
Efficient & high quality.
Customer Service
Quality
Value
Richard Thomas constructed a 4m x 4.5m orangery and installed a new front door. All work was completed to a very high standard. All workmen were hard working, polite and helpful and were notably good at cleaning up after themselves. All work was of a very high standard and we are completely happy with the results.
Sean, Hampshire Posted on 11/09/2019 , work completed 11/09/2019
Very prompt and professional.
Customer Service
Quality
Value
Our conservatory is an excellent replacement for an old one. It was erected in two days by an efficient and friendly team with minimal fuss and effect on our lives. We are really pleased with the conservatory and would readily recommend Richard Thomas Windows.
Clive, Dorset Posted on 28/08/2019 , work completed 28/08/2019
Conservatory, fascia & guttering
Customer Service
Quality
Value
Richard Thomas provided excellent service from sales Ben Thomas through to all the workmen. Very tidy, always rang me the day before to give a time prompt and cleared up before leaving. Richard Thomas continually checked to ensure I was happy.
Sue, Dorset Posted on 16/08/2019 , work completed 16/08/2019
New conservatory roof - well done.
Customer Service
Quality
Value
Everything just as it should be. Good work by good workers.
Roger, Hampshire Posted on 15/07/2019 , work completed 15/07/2019
Excellent job
Customer Service
Quality
Value
Richard Thomas installed a new aluminium conservatory at my property. The quality of the service throughout and the final product was of the highest standards. All the various tradesmen were polite, clean working and very professional in their approach to the work. Communication was excellent. I would certainly recommend them and use them again.
Terry, Dorset Posted on 05/07/2019 , work completed 05/07/2019
New windows & doors
Customer Service
Quality
Value
Very professional, clean, tidy & considerate. Excellent quality work. Very good quality doors & windows. Would certainly recommend this company. Excellent all round.
Yolande, Dorset Posted on 21/06/2019 , work completed 21/06/2019
Conservatory and lounge knock through
Customer Service
Quality
Value
Brilliant design and planning. The work consisted of knocking through from the lounge and a large conservatory built on the rear of the house. So the lounge continued through to the conservatory. Great workmanship which was as per the schedule and all was completed on time. Richard Thomas conservatories have been a pleasure to deal with and delivered what was promised. We couldn't be happier and would recommend to everyone!
Colin, Dorset Posted on 03/05/2019 , work completed 03/05/2019
Very professional teams.
Customer Service
Quality
Value
The work was undertaken with the minimum of upheaval. Each team cleared up after them. All were very professional, polite and friendly. The final result is absolutely stunning, we could not have asked for more. Would certainly use this company again if ever we move again.
Customer in Bournemouth Posted on 15/04/2019 , work completed 20/03/2019
Fabulous orangery
Customer Service
Quality
Value
From beginning to end first class all trades involved were friendly and efficient. RT built the glazed frame and roof lantern, then plastering, electrics, paint and flooring all excellent.
Graham, Dorset Posted on 12/04/2019 , work completed 12/04/2019
Great new conservatory
Customer Service
Quality
Value
We had a conservatory built and it was done to times specified and price on budget. Time keeping and cleanliness of work, and all trade were friendly and easy to talk to about work they were doing and answered any questions. Any problems were resolved with in a week.
Which? Trusted Traders Consumer Posted on 03/04/2019 , work completed 03/04/2019
Professional
Customer Service
Quality
Value
A very professional company. The staff are very nice and did the job very quickly. The whole process was very smooth, and good management.
Wei, Hampshire Posted on 15/02/2019 , work completed 15/02/2019
Professional and excellent in all respects
Customer Service
Quality
Value
Replace existing conservatory (22 years old) with new upgraded/updated model. The whole experience has been faultless unusually nowadays to find a company that provides such excellence in all they do. Sales were kind, courteous and in no way pressurising. Site visits were prompt and informative, office staff were excellent, communications were very good throughout. Installation team could not have been better despite challenging weather. I cannot fault anything and would have no hesitation at all in recommending highly.
Paul, Dorset Posted on 07/02/2019 , work completed 07/02/2019
Window replacement and conservatory
Customer Service
Quality
Value
Very impressed - window and door replacement done speedily and with no sign of it having been done, paintwork was all left immaculate. Planning and work carried out quickly and efficiently despite having to reschedule due to outside factors. Very pleased with work would recommend.
Richard, Dorset Posted on 30/01/2019 , work completed 30/01/2019
Prompt and professional.
Customer Service
Quality
Value
I had several quotes for my conservatory, Ben came round and I was impressed how helpful & honest he was, and a good price. All the work was done very professionally, everything was cleaned up well, and the builders were especially good. Nothing was too much trouble for them.
Gillian, Dorset Posted on 22/01/2019 , work completed 22/01/2019
Great new bi-fold doors.
Customer Service
Quality
Value
Can't speak highly enough of the service provided from this company. Work was completed before scheduled time. Workmen were great, helpful professional & clean workers. Our new doors will enhance family life, would definitely recommend this company.
Dot, Dorset Posted on 21/01/2019 , work completed 21/01/2019
Large conservatory construct
Customer Service
Quality
Value
Excellent conservatory company, highly focussed on quality and excellent customer service. The project was driven by highly motivated managers, experienced administration team and group of expert, conscientious and courteous tradesmen. Thanks to Ben, Kevin, Paula and Jenifer for completing a fantastic conservatory for us.
Richard, Dorset Posted on 10/01/2019 , work completed 10/01/2019
Prompt and professional.
Customer Service
Quality
Value
Good info pre-fitting plus after-sales call (& small problem promptly fixed.) The work was fitting & replacement of new front door.
Mark, Dorset Posted on 03/01/2019 , work completed 03/01/2019
Wonderful new conservatory
Customer Service
Quality
Value
The workmen throughout the project were very good and experienced. We happily recommend.
Christopher, Hampshire Posted on 24/12/2018 , work completed 24/12/2018
New windows and door
Customer Service
Quality
Value
Before I placed my order, the sales manager spent a lot time with me to ensure the design was exactly what I wanted. Installation team arrived on schedule and did a superb job. Windows & door exceeded expectations. Company is small, friendly, communicative and it is very obvious that they are all proud of what they do - and rightly so.
Kate, Hampshire Posted on 28/11/2018 , work completed 28/11/2018
Fabulous new porch.
Customer Service
Quality
Value
Richard Thomas were extremely helpful through the design phase, and once work started on site they were extremely professional and produced high quality work. Very pleased with the final result - highly recommended.
Nick, Dorset Posted on 08/11/2018 , work completed 08/11/2018
Efficient and Professional
Customer Service
Quality
Value
Conservatory Orangery. A professional company with quality tradesmen used to build and finish the project. We were satisfied with Richard Thomas price after meticulous research to use a local company succeeded. The orangery was completed on time to our satisfaction and with all guarantees supplied.
David, Dorset Posted on 03/10/2018 , work completed 03/10/2018
Exceptional service
Customer Service
Quality
Value
Richard Thomas took our conservatory extension project from start to finish and their service was fabulous all the way through. They were clear about costs, responsive to queries or variations, with extremely good communication the quality of the work is first rate and their staff and contractors were positive and hard working. Magnificent.
Matt, Dorset Posted on 11/09/2018 , work completed 11/09/2018
Excellent Company! Perfect Product! Great Workmanship! Very Happy!
Customer Service
Quality
Value
We recently had 12 large UPVC Double Glazing Windows Installed. From start to finish the service we received was perfect. No hard sell or being ripped off. A genuine desire to help. Excellent product knowledge. Once we made a decision we contacted Ben to proceed and he was excellent. We communicated with Paula the administrator, Michael the project manager and had 3 wonderful Window fitters in Andy, Bernie & Dave. All staff were polite, transparent, honest, punctual and made us trust and feel safe in this high valued project. Great value for money. High standard product. Very pleasing on the eyes, easy to use, practical, warm, sound proofed and the end result a lot better than we expected. I would highly recommend this company. Trust is hard to find and we certainly found that here. The surveyor Dave was excellent, very charismatic. Professional company. Excellent aftercare. Great guarantee that comes with product, officially registered. A real gem. Thank you all at Richard Thomas for improving our investment, our home and our outlook on life! Very happy.
John Sterling Posted on 08/09/2018 , work completed 08/09/2018
Prompt & professional
Customer Service
Quality
Value
They installed 3 new windows, 2 large bedroom windows with set back bays each end. 1 Smaller lounge & dining room with fanlight opening & bottom opening.
William, Dorset Posted on 17/07/2018 , work completed 17/07/2018
Excellent. Very professional
Customer Service
Quality
Value
Excellent service and product. All the employees were very friendly, hardworking and extremely courteous.
Jane, Dorset Posted on 21/06/2018 , work completed 21/06/2018
New windows, front door, back door and patio door
Customer Service
Quality
Value
Richard Thomas replaced all the windows in my home along with a new front door, back door and patio door. Products were top quality and the service I received was top notch. Andy and Dave my fitters were punctual, friendly and very tidy. Their work was completed was to a very high standard. Ben was massively helpful with the quote and there was no hard sell or phone calls to the manager. Paula in the office was very attentive and communication was excellent. I am over the moon with the job they did and I wouldn’t hesitate to recommend them. Thank you so much!
Sambly77 Posted on 12/06/2018 , work completed 12/06/2018
Excellent work, very professional
Customer Service
Quality
Value
Richard Thomas built a conservatory for us. It is constructed and designed for protection, just how we wanted it. Workmen were friendly, professional, hardworking, punctual and built it to exactly how we wanted it. Very impressed, very happy with the outcome. Definitely recommend them.
Jyothi, Hampshire Posted on 11/06/2018 , work completed 11/06/2018
Effecient and helpful
Customer Service
Quality
Value
I have used this company several times before and have found them to be most helpful. I wanted a carport at the side of my house, Ben came out to view the site and draw the plan, then the surveyor checked the details. finally Kevin, the builder arrived to prepare the site and put in the drains. The team from Richard Thomas came to install the carport, they worked quickly and efficiently. I am very pleased with the outcome, an excellent job, thank you.
Helen25 Posted on 10/06/2018 , work completed 10/06/2018
Brilliant company
Customer Service
Quality
Value
Excellent workmanship. Came recommended. Good communication. Would definitely recommend and use them again.
Robert, Dorset Posted on 08/06/2018 , work completed 08/06/2018
Fantastic new conservatory and windows
Customer Service
Quality
Value
I would have no hesitation in recommending Richard Thomas . They designed and built a new conservatory, replaced the old sash windows with new upvc sash windows, built a new patio and also did a couple of small jobs in the house. From day one, we felt confident that the work would be of a high quality and that there would be no major issues. After all the work was completed, I can confirm that this was very much the case. The new conservatory is lovely and we now spend a lot of time in there. During the build, all the tradesmen and the project manager were very professional, clean, tidy, hard working and prompt. Just as importantly, they were great to work with, were kind and fun and were attentive to my needs. I am disabled and so needed things like the floor levels to be exact etc. - there were never any issues and I always felt secure with them. We were initially unsure about replacing our old edwardian sash windows with new upvc sash windows but we need not have worried - they look fantastic! Again, all the tradesmen and project manager were fantastic and it was a pleasure having them in our house. Overall, we feel extremely pleased that we chose Richard Thomas and would be more than happy to use them again.
John M Posted on 10/05/2018 , work completed 10/05/2018
Superb service
Customer Service
Quality
Value
New conservatory built to replace old smaller one. Excellent detail discussed at design stage. The team did everything from dismantling and removing old building, moving gas pipes, digging a soakaway and protecting landscaping. Office staff provided a schedule of who was coming and when. All the team were polite and professional, happy to discuss any questions on the build. No corners were cut and builders, electrician , plasterer and screener worked efficiently and tidily and on time.
Linda, Dorset Posted on 08/05/2018 , work completed 08/05/2018
Great workmanship.
Customer Service
Quality
Value
New composite door. Reasonable quote. Work carried out on time. Professional & courteous workers. Very satisfied with local company would highly recommend.
David, Dorset Posted on 01/05/2018 , work completed 01/05/2018
Replacement Conservatory
Customer Service
Quality
Value
I whole-heartedly recommend this company which has replaced the previous leaking structure damaging the interior. Very pleased with the finish and the whole structure came through a recent thunderstorm with flying colours. Joe and Paul the installers were excellent and completed the work of clearing away the old structure and erecting the new roof, walls all double glazed. All left clean and tidy on completion with cost as per original budget. Clint the electrician organised the replacement of non-compliant wiring to connect existing ring main socket circuit. Robert, Hampshire 25/04/2018
Robert Park Posted on 25/04/2018 , work completed 25/04/2018
My review
Customer Service
Quality
Value
Replaced old conservatory. Quick clean & professional. Would highly recommend.
Which? Trusted Traders Consumer Posted on 13/04/2018 , work completed 13/04/2018
Good services - orangery extension
Customer Service
Quality
Value
They built a orangery extension within the agreed schedule and budget. We are happy with the extension overall. The services are very good. Very prompt actions upon requests.
Xia, Hampshire Posted on 01/04/2018 , work completed 01/04/2018
A standard you would do for yourself
Customer Service
Quality
Value
We had a PVC front door removed that was drafty and not fitted correctly and replaced with a solid core door. The guys turned up on time, measured again to ensure the door was right before removing the old and fitted the new one brilliantly, airtight and plumb. Very neat and no mess. Courteous and efficient workmen, very impressed and I am extremely fussy.
Timothy, Hampshire Posted on 22/03/2018 , work completed 22/03/2018
Excellent Service, Very Happy
Customer Service
Quality
Value
We have been very happy indeed with the service & the final product is wonderful. Very pleased with the extension.
John, Wiltshire Posted on 21/03/2018 , work completed 21/03/2018
Richard Thomas.
Customer Service
Quality
Value
All round, a very good job. No complaints whatsoever.
Which? Trusted Traders Consumer Posted on 24/01/2018 , work completed 24/01/2018
New Conservatory
Customer Service
Quality
Value
From start to finish Richard Thomas have been very helpful including dealing with all the planning requirements. Their staff and workforce were all very polite and nothing was too much trouble. The workforce were very tidy and every day before they left the place was left very clean. The price we agreed from the outset was what we paid there was no question of adding on extra's even when we asked for minor changes. Thank you Richard Thomas we are really pleased with our conservatory and would recommend you to any person considering having a conservatory built. Bob, Hampshire 15th January 2018
Robert Tillotson Posted on 15/01/2018 , work completed 15/01/2018
New Conservatory
Customer Service
Quality
Value
Excellent job and fully satisfied with all staff members.
Patrick, Dorset Posted on 06/11/2017 , work completed 06/11/2017
New looks for old!
Customer Service
Quality
Value
Excellent and prompt workmanship to transform a Victorian conservatory into a well insulated room with ceiling spotlights. Friendly and tidy workmen.
Judy, Dorset Posted on 30/10/2017 , work completed 30/10/2017
New Conservatory Roof
Customer Service
Quality
Value
Very pleased with the finished product - the new roof will prevent the glare factor! The two installers were prompt and worked extremely hard and managed to complete before the incoming rain. They also left the site tidy and were helpful and friendly.
Mary, Hampshire Posted on 16/10/2017 , work completed 16/10/2017
Very impressed with their company
Customer Service
Quality
Value
I would recommend this company without hesitation. Pete the screeder, Dave the electrician, Kevin the builder, and Joe and Paul the installers were very pleasant to me and did an excellent job. The new conservatory is a good size and I'm very much looking forward to using it.
Jean, Dorset Posted on 15/10/2017 , work completed 15/10/2017
Fantastic
Customer Service
Quality
Value
End result is fantastic. Always on hand to listen to my views. Cannot fault the whole process in any way. I have, not just a porch, but a complete room. Thank you.
Georgina, Dorset Posted on 06/10/2017 , work completed 06/10/2017
Orangery/conservatory
Customer Service
Quality
Value
Excellent service employing top quality workmen, extremely pleased with standards all round.
Ian, Hampshire Posted on 06/10/2017 , work completed 06/10/2017
Excellent Product, well built.
Customer Service
Quality
Value
We found Richard Thomas an excellent firm to deal with. The conservatory extension was designed by them and has exceeded our expectations. All the different trades needed to complete conservatory were highly professional and all did a superb job. Would recommend this firm to anyone.
Keith, Hampshire Posted on 06/10/2017 , work completed 06/10/2017
Very pleased
Customer Service
Quality
Value
Work conducted to a high standard. Completed on time and recommend this company.
David, Hampshire Posted on 04/10/2017 , work completed 04/10/2017
Prompt and professional.
Customer Service
Quality
Value
Two days to fit nine windows. The team worked well together, and we are very happy with the windows.
Philip, Dorset Posted on 01/10/2017 , work completed 01/10/2017
New conservatory
Customer Service
Quality
Value
Really impressed with the work, highly recommended. Stuck to the price and time scale 10/10.
Nuellur, Hampshire Posted on 18/09/2017 , work completed 18/09/2017
Excellent job
Customer Service
Quality
Value
Quick and efficient installation. Friendly and knowledgeable workers. Tidy finish and quality look.
Paul, Hampshire Posted on 08/09/2017 , work completed 08/09/2017
Very Happy!
Customer Service
Quality
Value
We are very happy with this new conservatory from Richard Thomas Conservatories and Windows. We recommend and would use again.
Bob, Hampshire Posted on 04/09/2017 , work completed 04/09/2017
Excellent Quality!
Customer Service
Quality
Value
Conservatory built to very high standard. Very courteous and friendly team. Highly recommended.
Andrew, Dorset Posted on 04/09/2017 , work completed 04/09/2017
Delighted with this company
Customer Service
Quality
Value
Prompt, efficient, clean, tidy, friendly, we highly recommended.
Norman, Dorset Posted on 01/09/2017 , work completed 01/09/2017
Window Replacement
Customer Service
Quality
Value
Very good service throughout the contract, after service very good!
Brian, Hampshire Posted on 15/08/2017 , work completed 15/08/2017
Excellent professional project.
Customer Service
Quality
Value
Project comprised new roof to conservatory including design, removal & replacement of glass panels & frame with a new front door. The design, quotation and installation were carried out on budget and to programme to a very high standard. Excellent installation team leaving the site clean & tidy. Very happy customer indeed.
Peter, Dorset Posted on 03/07/2017 , work completed 03/07/2017
Successful conservatory enlargement
Customer Service
Quality
Value
Dismantled old conservatory, enlarged its concrete base and then constructed new conservatory. Work was carried out in a timely manner per agreed schedule by friendly personnel. All work carried out in a tidy manner.
Which? Trusted Traders Consumer Posted on 28/04/2017 , work completed 28/04/2017
Another fine conservatory from Richard Thomas
Customer Service
Quality
Value
We had a covered area and a small lean to removed and a dwarf walled upvc conservatory installed. We had used Richard Thomas to build a conservatory at our previous house and we were happy to use them again after we moved. The builders were always on time, cheerful and answered any questions we might have had. They were efficient, clean and tidy and worked to a high standard. In fact on their last day they added finishing touches in the pouring rain.
Which? Trusted Traders Consumer Posted on 30/01/2017 , work completed 30/01/2017
Excellent work!
Customer Service
Quality
Value
The workmen were prompt and efficient. They were very personable to work with. I wouldn't hesitate to recommend them.
Which? Trusted Traders Consumer Posted on 01/09/2016 , work completed 01/09/2016
Excellent quality conservatory
Customer Service
Quality
Value
Richard Thomas Ltd built our 4400 x 3800mm conservatory, with triple glazing, electric underfloor heating and blue-glazed roof. We had an initial visit by their design consultant. Prior to placing the order, we visited their showroom in Christchurch, and to see another nearby customer's completed conservatory. After placing the order, we had visits by their surveyor and the project manager. We were kept fully informed of the construction dates and the names of the various personnel doing the work. Our conservatory was completed on time and to our complete satisfaction.
Which? Trusted Traders Consumer Posted on 01/03/2016 , work completed 01/03/2016