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5.0
97 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended
Recommended
by 99% of customers
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Superb service and perfect communication
Customer Service
Quality
Value
Excellent service all round, from liaising with our tenants, to carrying out boiler service promptly as arranged. All communication was exceptional, including sending us timely gas safety certificates and invoices. We could not fault the service, and Steve Robinson comes highly recommended.
Customer in Tyne and WearPosted on 13/06/2025, work completed 06/06/2025
Recommended
Fantastic reliable service
Customer Service
Quality
Value
I've used Steve for 4 years for gas inspections. I wouldn’t go anywhere else. Totally reliable, efficient, easy to communicate with. Couldn’t recommend highly enough.
Customer in NorthumberlandPosted on 07/06/2025, work completed 06/06/2025
Recommended
Good reliable seevice
Customer Service
Quality
Value
Steve fitted the boiler last year and had its first service today. I don’t know what Steve could do to offer a better service than he already does. Prompt reliable good price work done to a good standard and always available for any after sales questions.
Customer in Tyne and WearPosted on 08/05/2025, work completed 08/05/2025
Recommended
Outstanding service and workmanship, Steven - thank you!
Customer Service
Quality
Value
So glad we chose Steve Robinson to install a new combi boiler in the postgraduate student house we're the landlords of in Newcastle. Excellent communication and updates before the work was carried out, and after. Steve's follow-up support has been exceptional. Highly recommended.
Customer in NorthumberlandPosted on 29/04/2025, work completed 12/10/2018
Recommended
Excellent Work
Customer Service
Quality
Value
Contacted Steve after being turned down by two engineers for a tricky combi boiler replacement in my son’s flat. Steve gave a good price, completed the work fast and efficiently with a friendly and professional manner. Will definitely use Steve again and would recommend his services.
Customer in Tyne and WearPosted on 19/04/2025, work completed 18/04/2025
Recommended
Great job all round
Customer Service
Quality
Value
Steve was brilliant from first contact. So helpful, efficient and not patronising in the slightest! Fitted me with a brand new boiler - the whole process was quick and tidy.
Customer in NorthumberlandPosted on 10/03/2025, work completed 08/03/2025
Recommended
Annual Gas Boiler Service
Customer Service
Quality
Value
Steve has been servicing both my parents' boiler and mine for several years. He is always punctual, highly efficient, and genuinely kind, a truly reliable professional.
Customer in Tyne and WearPosted on 07/03/2025, work completed 07/03/2025
Recommended
Baxi combi boiler fault.
Customer Service
Quality
Value
Steve arrived promptly, diagnosed problem with central heating boiler, and made temporary repair to get the heating on. Came back to fit replacement parts- boiler now working fine. Nice bloke. Tidy work. Fair price. Definitely recommend to anyone who asks me.
Customer in Tyne and WearPosted on 26/11/2024, work completed 26/11/2024
Recommended
Good, efficient service
Customer Service
Quality
Value
Steve Robinson has been servicing my gas boiler for a number of years, ensuring it runs smoothly without breakdowns. He always arrives on time and is friendly and approachable.
Customer in Tyne and WearPosted on 23/10/2024, work completed 22/10/2024
Recommended
Speedy response to an urgent situation
Customer Service
Quality
Value
Steve from Robinson Heating and Plumbing really helped out our charity today. He came at short notice when we urgently needed someone to take a look at the boiler, was able to fix the problem quickly and help us to continue work! Incredibly friendly and helpful, would highly recommend. Thanks again Steve!
Katie in Tyne and WearPosted on 12/01/2023, work completed 12/01/2023