Roofcare Yorkshire Ltd

I contacted these guys when they were working on our neighbours house. The guy was very helpful and informative as to what we needed. When the weather turned bad they contacted us straight away to apologise and, explain that they couldn’t send the guys out to erect the scaffolding in high winds and heavy rain. Fair enough I wouldn’t want to either. Once the work started it was completed quickly and tidily to an exceptional standard. The guys were happy to explain what they were doing at every step and even invited us to climb up the ladder to inspect their work closely, but the wife declined. 10 out of 10 all round.

Following our initial enquiry, Craig contacted us to explain that due to a heavy workload they would not be able to carry out the work for about two weeks. As this was convenient for us, we agreed he would ring us the following week to arrange a visit. He called on the date promised and attended immediately. The work required and cost was more than we expected but photographs Craig took showed the work was necessary and we agreed to have a section of low pitched roof refitted with new boarding and Firestone roof cover, new fascia boards and fall pipes. We were never put under pressure to use Roofcare. The work took two full days, carried out by a fantastic team of lads who worked nonstop, were polite, respectful and knowledgeable. All waste was removed and the area left clean and tidy. We would happily recommend this company.

Our happy experience with this company echoes what other reviews have said about Roofcare. They replaced two flat, felted roofs with Firestone EPDM rubber, carried out extensive repairs/enhancements to our main pitched roof and replaced our gutters and downpipes. Communications with us were courteous, straightforward, informative and timely. This, along with attention to detail in the quotations, gave us the confidence to give them the contract. During preparations, the team showed us with photos and direct observation what needed attention and what was still in good condition. They were open and sincere about this and weren't trying to concoct anything. The roofing team were professional, friendly and they knew their stuff. They answered our questions with respect and understanding. They were helpful too, with small things such as replacing our clothes line attachment. Their workmanship was top-notch and carried out briskly but not hastily. We can see the care they took, with attention to detail and finished off well. They updated us on progress everyday and they cleared up thoroughly before leaving. The cost stuck to the quotations we agreed to. We wholeheartedly recommend Roofcare!

I found the whole process very easy to navigate from asking for the quote to the end result. I was treated with kindness and respect and everything was explained in details I could understand. I was shown photos of other work which had been completed. The roofers were very respectful and arrive on time they worked efficiently and as quietly as possible no poor language between them. They cleaned up after working and left everything in a safe way. The scaffolding was removed promptly. The payment was all completed on line and a guarantee for the work was issued. I am a senior lady 90 and I felt safe during the whole works. I would not hesitate to use again if needed.

A very efficient team of lads. Time keeping-spot on, tidiness-spot on, explanations clear, direct and honest. A happy and cheerful bunch of lads who worked well together. I thank you all very much.

Replacement of my ridge tiles was quoted for and all work completed within a few days of my initial call. The work was carried out quickly and professionally and I am highly delighted with the results. The method used to secure them should ensure I don't lose any more tiles to high winds. Thanks Craig and your team.

Removed an old hip/ridge and replaced with dry system, also repaired cunning to prepare for a log burner. We have 200 year old house which doesn’t have a single straight edge, the team from Roofcare did a superb job. Very friendly, worked quickly and neatly, always keeping me up to date with progress. I have already recommended them to friends and family. If I ever need any work doing in future I will be straight back to Roofcare with no hesitation.

I contacted this trader by phone which was picked up by a PA service who promised they would call me back later (which they did). Roofcare came our to look at the property the following day (2 Nov) and today, as promised, we have had a detailed quote from them. Very impressed so far.

Contacted Roofcare December 2023 to carry out remedial work done by a well known National Conservatory manufacturer together with additional work on the roof and soffits. Within 2days they surveyed the site following up with a email quote the day after confirmed by hard copy. Unfortunately due to further problems with the conservatory people Roofcare Ltd work was postponed during this delay Roofcare we’re in constant contact. Work started exactly when scheduled, carried out in a correct manner efficiently by very pleasant workman. Later I inspected the roof and delighted to see excellent workmanship with all debris cleared away. After many bad experiences Roofcare have given me hope all is not lost. I very strongly recommend Roofcare Ltd