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Trusted Traders

Roots Gardens Limited

Profile thumb roots

5.0

8 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

This business has not added a description yet.

What we do

  • Landscape contractors

    • Artificial lawns
    • Decking
    • Drystone walling
    • Garden structures
    • Hard landscaping
    • Irrigation systems
    • Pond construction
    • Sheds and shed bases
    • Turfing
  • Patios and driveways

    • Driveway installation and maintenance
    • Natural stone surfacing
    • Resin bonded stone
    • Patio installation and maintenance

Customer reviews

5.0
8 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Relaying front garden lawn
Customer Service
Quality
Value
Jason arrived promptly on the day agreed. He and Andy did all the preparatory work in the most appalling wet weather. Despite this, they worked very hard and stayed cheerful and the preparation was very thorough. The resulting lawn looks great, several neighbours have made admiring comments. Jason kept to the estimate. Highly recommended.
Customer in Greater London03/03/2020
So pleased that a second project was instigated
Customer Service
Quality
Value
The first project involved the planning of the landscaping and clearing of a large overgrown garden. Jason listened to the brief, formulated good ideas and agreed a time frame and cost. He and Lee worked hard throughout, taking minimal breaks and were thorough in their work. They communicated effectively with me and the work was competed to my full satisfaction on time and on cost. I was very pleased with the standard of work, their attitude to the work and to the client and so engaged them on a second project to begin soon after the first was completed.
John Wright27/09/2019
Late notice of cancellation
After booking in some work, received an email cancelling with an hour’s notice. Unacceptable as time was taken off work to be available. Unfortunately, will find someone else to compete the job as now not sure of reliability.
Customer in Greater London14/08/2019 (Reviewer did not use service)
The trader replied (on 11/11/2019)
There was a weather warning issued that morning for high wind and heavy rain. The work involved high ladder work and would have been dangerous.
Garden Restructuring Project
Customer Service
Quality
Value
We live in a semi-detached period house with an area of 50sqm2 to the rear of the property. Jason and his team did a great job of completely renovating our garden, which was a wreck - crooked walls and out of line and with the main house and garden office. Having quickly understood the issues in one short briefing, he produced an accurate quote and realistic timetable that he then delivered on time and on budget. The job required a great deal of ground levelling, building a new terrace, garden path around the office, installing lateral drains to meet building regulations and the necessary drainage and finally laying out a new lawn. At every stage the work was carefully measured, levelled and matched to the out-of-square plot. The result is a really pleasing and satisfying garden that is exactly what we had hoped for. We would highly recommend Roots Gardens not just for a garden renovation of this size but for larger and more complex projects. They were highly professional as well as friendly and totally trustworthy.
Customer in Teddington11/06/2019
Highly recommend
Customer Service
Quality
Value
Jason completely landscaped my garden. Works include moving plants building decking laying a patio building small walls erecting fencing creating raised flower beds laying new turf removing a dangerous old tree planting new shrubs and trees. He was with us for sometime and I saw how he conducted himself. He was a consummate professional from the start to finish. He was very understanding patient extremely hardworking and gave us some great ideas which we used. I would highly recommend Jason whether it was a small job or a complete landscaping. He did a fantastic job for us.
Hugo, Which Reviewer20/09/2018
Which? Review
Customer Service
Quality
Value
Used many times, punctual, very polite, cant fault the quality of his workmanship.
Noonan10/09/2018
5 star landscaping service
Customer Service
Quality
Value
Were extremely happy with the work we hired Jason to do. From the moment we met to discuss our vision for our landscaping project right through to the execution and final touches the care and attention has been amazing. Jason kept me up to date throughout the project discussed any obstacles with me so we could find solutions together and he completed the work on time and on budget. He has completely transformed out garden to the vision we agreed and gave sound advice on planting and maintenance. Hes since been back to tidy up in the autumn ensuring the garden stays in great condition. Couldnt ask for more.
Mrs PJ Teddington, Which Reviewer20/05/2018
Patio Flagstones in Rear Garden
Customer Service
Quality
Value
Very polite and professional service, punctual and efficient, recommended to other people and using again myself, good advise, over the moon with the completed work, highly recommended.
Mr Payne14/05/2018
Roots
Customer Service
Quality
Value
Jason has done a variety of works for us including laying of a new patio and path. All works were completed on time and to budget. The quality of work and advice excellent.
Kevsear, Which Reviewer01/07/2015