Rosendales Heating and Plumbing Ltd

I have had a selection of plumbing jobs outstanding for some time. I finally managed to find Rosendales Plumbing who responded to my phone message and arranged to come to me a few days later. Tom was on time - he was very friendly and worked quietly and efficiently. He wore a protective face mask and kept his distance all the time he was indoors. He took less time than I expected and cleaned up thoroughly afterwards. Good service and quality workmanship - well pleased.

Alec has helped us out a number of times and we completely trust him. He’s always honest and goes of his way to help. He’s always made time to fit us in when it’s urgent. Can’t thank you enough!

I found Rosendales Heating & Plumbing under a list of recommended installers on the Worcester Bosch web page. Alec got in touch with me very promptly and came around within an hour of his phone call to provide an estimate. I was impressed with his knowledge and straight forward manner. I agreed to accept his quote for replacing my old gas central heating boiler. The work included installing a filter and flushing the system through. The job was completed one week after my initial query on the Worcester Bosch web page. The work was done quickly and expertly in less than a full day. I am very pleased with the results and highly recommend Rosendales for their prompt and expert work.

Rosendale's commitment to help out Keyworkers during this pandemic is truly commendable. I am an NHS worker and had read about their offer in our local newspaper previously. After contacting them on phone, they offered to replace my leaking Kitchen tap at no charge as long as I bought the replacement tap. I informed them as soon as I had the new tap delivered and was quickly given an appointment. When a slot became available a day earlier than previously arranged, they were straight on the phone to me and I took the opportunity. They were very polite, helpful professional and did an excellent job. I am very grateful and cannot thank them enough. This kind gesture by Rosendale's makes me feel very valued in the work I do and I would be forever grateful. I have absolutely no complaints whatsoever but full of praise for this company. I would highly recommend them. They are the real deal!!

We had 42 litre combi boiler installed to replace a very old one and also an Aqualisa digital shower. Alec Rosendale & his assistant Tom were great in working round the place with minimal disturbance, yet keeping the social distance, and completed all work on schedule. When the need arose Alec also volunteered to shift some heavy stuff to another premises - something that neither my wife nor I could have done & it wasn’t easy to find another helping source in the lockdown time. Full marks to this team.

We would wholeheartedly recommend Alec and Tom of Rosendales. They were friendly and helpful from our first contact with them. They arrived on time, did a great job and cleaned up everywhere after they were finished - both inside and outside where they’d been working on the lawn. The taps were not standard size so Alec arranged getting us ones which would fit both our sinks - and was clear on what the costs of this would be. Fixing the flush on the concealed under stairs toilet cistern was not straight forward - simply because of how the toilet was fitted by the previous homeowner. Access was really limited but they fixed it and also adapted what was there so it was more accessible in the future. They also added a valve so the toilet can now be isolated should we ever need to. The price we paid was the price we’d agreed for the work. We’ll be asking them to service our boiler in future and wouldn’t hesitate to recommend Rosendales Heating and Plumbing to our friends and family.

I contacted Alec because our 40+ year old boiler had been playing up & was clearly well overdue for replacement. We also wanted some additional work doing on the heating system so obviously wanted everything doing in one-pass. Alec was quick to come round to discus the work and came back promptly with a competitive quotation. After a quick phone conversation to clarify a couple of items we accepted the quote and arrange a date for the work to be carried out. Alec & Tom arrived when they said they would and the whole job was completed with the minimum of disruption, they put down protective strips on our carpets and other than the inevitable dust caused by drilling out a new flue hole made remarkably little mess. Overall it was a job well done by a pair of very pleasant folk, we’ll certainly use Rosendales for the boiler service, any other plumbing we need doing & can happily recommend them.

I contacted this company to carry out my yearly boiler check from a recommendation. From my initial contact to the work being carried out they were very efficient and flexible. I needed to change the time of the appointment last minute and they were able to meet this change. Very prompt on the day and I feel the pricing is fair.

Tom came out to my property at the time agreed, was incredibly polite, professional and quick to isolate the issue and resolve. I would highly recommend Rosendales Heating and Plumbing.

Used Rosendales Heating & Plumbing for the first time after seeing previous recommendations from happy customers. From the initial contact through to the work to install a new Worcester Bosch boiler being completed, I cannot be happier & would recommend Alec & Tom to anybody. They arrived on time on the agreed date after submitting a very reasonable quotation & completed the work to a high standard. I will have no hesitation in using them again.