Endorsed by Which?

Rudkin & Herbert Limited

4.9

28 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–16:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Our story began in 1992 where the business started from owning one small van in Leicester carrying out boiler works to now a fully-grown business trading in the hot water and heating industry. We provide high-quality and reliable full central heating installations, plumbing and bathroom services within Leicestershire.

Why choose us?

Qualifications & Accreditations - We hold a range of qualifications and accreditations, including Which? Trusted Trader, Gas Safe, OFTEC, FSB, MCS, Logic and RECC certified.

Bespoke Service - Our central heating and plumbing service is custom designed for all your needs and tailored to your property from start to finish.

Aftersales Service - We can offer up to 10 years manufacturer's guarantee and our own 12 months on labour and materials after installation.

To see more reviews, visit our review profiles on TrustPilot, Reviews.co.uk, Google Plus.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
  • Bathroom fitters

    • Wet rooms
    • Accessible bathrooms and showers
    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom suppliers
  • Renewable energy

    • Ground source heat pumps
    • Biomass
    • Solar panels
    • Solar water heating
  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Gas safety testing and inspection
    • Gas emergencies
    • Power flushing
    • Underfloor heating
  • More Services

    • boiler installation
    • boiler servicing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
28 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
New boiler installation - Excellent service
Customer Service
Quality
Value
I recently had a new gas boiler installed by Rudkin & Herbert. From start to finish, I received an excellent service from them. My initial enquiry was followed up by a prompt visit from Ian Herbert. Ian spent a good half hour thoroughly checking the current heating system and then explaining the different options available, leaving me a booklet and written information. I was impressed by Ian's expertise, attention to detail and professionalism. I received detailed and fairly priced quotes a couple of days later. The new boiler and wash basin taps were installed by Ed over two days. Ed was punctual, friendly and polite, and accommodating. He worked extremely hard, efficiently, and tidily and thoughtfully ensured we could use the gas cooker and had hot water the first night. Ed completed the work fully on time, ran through the new boiler instructions and left everything tidy. He was very professional and efficient - thank you very much Ed. The communication from the office was excellent throughout. I will definitely use Rudkin & Herbert for future works. Thank you all for the great service!
Customer in Leicestershire Posted on 26/11/2023 , work completed 21/11/2023
New Boiler
Customer Service
Quality
Value
We were recommended Rudkin & Herbert and they did not disappoint us in any way. From the first moment Mr Herbert came to do the quotation to Jason expediting the work we have been extremely happy. Jason worked quietly and like a trojan on his own fitting our new boiler and a new radiator. Nothing was an issue for him - excellent employee! Wish there were more like him. We were left with water at then end of each day. Jason covered all of the areas he worked in and cleaned up at the end of each day. Cannot recommend this company highly enough.
Customer in Leicestershire Posted on 12/11/2023 , work completed 02/11/2023
Can't be faulted
Customer Service
Quality
Value
Had the boiler serviced engineer arrived at time slot given.Rudkin and Herbert are an excellent company and have used them numerous times and always been highly satisfied. Would definately recommend them.
Customer in Leicester Posted on 31/10/2023 , work completed 30/10/2023
Good efficient service
Customer Service
Quality
Value
Boiler and Solar Thermal service carried out, the engineer is very knowledgable and efficient he also fixed an ongoing issue with the boiler. We will use this firm again and thoroughly recommend them.
Customer in Northamptonshire Posted on 30/08/2023 , work completed 08/08/2023
Excellent service from Rudkin and Herbert
Customer Service
Quality
Value
This firm responded immediately to our enquiry about a new boiler. Mr Rudkin visited us in person and demonstrated significant expertise in his field, relating this to our requirements with a great eye for detail. He listened to the future plans we have for our property and built into his quote some excellent future-proofing measures. The work started precisely on time and was finished within the expected time scale. Cameron and his team worked efficiently and effectively throughout. Other trades were called upon as required and appeared on-site immediately, completing their work quickly and with a minimum of disruption. Cameron demonstrated impeccable professionalism throughout, as did all the colleagues working with him. We were informed of developments at every stage, and where decisions were required to be made by us very clear explanations were given. At the end of the last day a clear run-through of the operating instructions was provided, and the boiler worked flawlessly from the start. Everything specified by Mr Rudkin was of the highest spec. and the installation by Cameron and his team was done to the highest standards. This firm can be highly recommended.
Customer in Leicester Posted on 05/08/2023 , work completed 28/07/2023
New bathroom
Customer Service
Quality
Value
Although quite pricey and ran over the expected completion time, I am very happy with the work provided by Rudkin & Herbert. The team, transformed my bathroom - Simon, Carl, Paul, Shamus, Minty, Jes (rubbish removal), and some names I've forgotten (sorry), were very helpful, cheerful, always turned up on time and cleaned/tidied up every day. The different teams also worked very well together and if anything was not right, it was quickly resolved satisfactorily. Rob, the manager, was excellent, always available on the phone for any queries and frequently popped around to see how the works were progressing. Overall, I would not hesitate to recommend Rudkin & Herbert. Thank you, all.
Helga in Leicester Posted on 30/03/2023 , work completed 21/03/2023
Wasn't disappointed
Customer Service
Quality
Value
After our old (20yr+) boiler broke it was time for a new one. We didn’t know anyone that had used Rudkin & Herbert before and after reading reviews we decided to go with them….. They didn’t disappoint. From when Ian came out and reassured us that it could be changed to when Cameron appeared on the day of works. Cameron is a credit to the company. He was always on time, polite and courteous. He laid carpet protector down on all areas that he would be working, cleaned up after himself every day and left us with water. He mostly worked on his own and had additional support pop in when they were free. Took ½ a day longer than quoted (price didn’t change) but this did not impact on the works carried out. Had an issue with our bathroom radiator after (not a fault of the installation) Paul came out the day that I rang and sorted the issue within minutes. I am now saving for a new bathroom and will not hesitate to us this company for the works.
Customer in Leicestershire Posted on 01/03/2023 , work completed 13/02/2023
The trader replied (on 03/03/2023)
Thank you for your positive review. Cameron indeed is an asset to our company and I will be sure to pass on your kind comments regarding his workmanship. We are delighted you are pleased with the works
Quick quality work
Customer Service
Quality
Value
We had a new central heating boiler fitted by Rudkin & Herbert as our old boiler had stopped working and was beyond repair. They came out promptly when contacted, were helpful and clear in providing guidance, and provided a quote within the day. Work was completed within a few days by Ed, who was courteous and helpful and had an excellent attitude. The price was as per the quote. We are very satisfied with the service.
Vivek in Leicester Posted on 29/10/2022 , work completed 17/10/2022
Brilliant transformation
Customer Service
Quality
Value
Bathroom converted to a wet room to a very high standard by a superb team of assorted skills. Very impressed with the workmanship, friendliness and work ethic of the team and the way they all worked together. Work was completed in the time frame promised and everything cleared away and cleaned up at the end. Regular visits throughout by the Manager.
Customer in Leicestershire Posted on 02/09/2022 , work completed 26/08/2022
Would highly recommend
Customer Service
Quality
Value
My mum had a wetroom installed. We would highly recommend Rudkin and Herbert. Thank you to Paul, Joe, Nick and Tom for all of their hard work. Thanks to Rob and all the office staff, all very friendly and approachable. Thank you.
Customer in Leicestershire Posted on 14/07/2022 , work completed 08/07/2022