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S G S Heating & Electrical Ltd

4.8

46 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
See customer reviews & leave a review

About

SGS Heating & Electrical is an independent business, based in Salisbury, Wiltshire.

From small beginnings, SGS Heating & Electrical began as one man and his van. Fresh faced and ready for the challenges of starting a new business, director Mike Fone set out on his own to deliver a heating and electrical company with customer service at the heart of everything.

Now, over 25 years later and the way we heat, light up and power our home has changed dramatically in that time. Despite all this change in 25 years, the SGS philosophy remains the same, which is to provide customers with a quality service.

SGS Heating & Electrical now employ a team of over 30 people, installing, servicing and repairing heating, plumbing and electrical services in properties across Salisbury, Wiltshire and the south west.

In 2016 a Carpentry and Building side of SGS was established using high-end, local labour.

SGS services are available in the areas of Wiltshire, Hampshire and Dorset.

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • Electricians

    • Electrical installations
    • Electrical testing services
    • Electrical emergency services

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Boiler repair
    • Gas cooker installation
    • Gas emergencies

  • Heating contractors

  • More Services

    • bathrooms
    • carpentry
    • building
    • oftec
    • gassafe
    • niceic
    • heating

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
46 reviews
Customer Service
4.8
Quality
4.8
Value
4.7
Recommended

Recommended

by 98% of customers
Sort by
Improper Call-Out Charge
Customer Service
Quality
Value
Requested a visit from an engineer to prepare an estimate to repair and reposition our gas boiler and cylinder. Estimate received same day but followed up several weeks later with an invoice for a call-out charge. SGS maintained it was a call-out visit and that their engineer had identified the issues with the boiler and quoted a repair accordingly. This was completely false, sine we told him what the Ideal boiler specialist had advised needed to be done. I told SGS to check with the engineer or the original telephone call, which they did and, "on this occasion, as a gesture of good will" they decided to withdraw the invoice but stressed that any future call-outs would be charged as £75+vat so £90.00. Although it was not a call-out, SGS are in breach of consumer protection laws by not declaring a call-out charge or the amount before they visit or even mention it on their website.
Customer in Wiltshire Posted on 03/05/2023 , work completed 28/03/2023
Excellent
Customer Service
Quality
Value
Very good, neat excellent job. They knew what they were doing and fully understood all aspect of system
Paul, Wiltshire Posted on 14/07/2020 , work completed 24/06/2020
Recommended
First class in all ways.
Customer Service
Quality
Value
Trust this company.
Peter, Wiltshire Posted on 31/03/2020 , work completed 31/03/2020
Recommended
Excellent job.
Customer Service
Quality
Value
All work well done. Courteous and clean.
Sarah, Wiltshire Posted on 20/03/2020 , work completed 20/03/2020
Recommended
wonderful service
Customer Service
Quality
Value
Many thanks for coming out so quickly to solve the problem with the gas boiler in a blizzard on the coldest night of the year.
fred and jenny Posted on 03/03/2018 , work completed 03/03/2018
Recommended
Brilliant, professional job
Customer Service
Quality
Value
The workmen, Ben and Dan, arrived on time. After introducing themselves they prepared the site laying dustsheets and protecting the carpet. All the works were explained and were taken in a professional manner. They cleaned up after the works. I would recommend them, really professional with an eye for detail. Really great job.
Bob, Wiltshire Posted on 27/10/2017 , work completed 27/10/2017
Recommended
Punctual and precise
Customer Service
Quality
Value
Needed new boiler. Contacted them on Thursday - fitters arranged Friday for the Monday. Dan and Ben arrived on time and did a good clean job, minimum disruption, smart tidy and good, a credit to their company.
Anthony, Hampshire Posted on 23/10/2017 , work completed 23/10/2017
Recommended
Efficient and friendly.
Customer Service
Quality
Value
S G S are an excellent company, from first phone call to completion of work. Always helpful and courteous, and jobs done promptly. I use them for boiler, electrical and plumbing work.
Meg, Wiltshire Posted on 20/09/2017 , work completed 20/09/2017
Recommended
Excellent Job
Customer Service
Quality
Value
Prompt, efficient service. very comfortable having team in my home. All trades worked cohesively. Excellent job, cleaned up after themselves, would definitely recommend. Especially Ben Docking and Dan Joseph.
Christine, Wiltshire Posted on 11/08/2017 , work completed 11/08/2017
Recommended
Excellent all round
Customer Service
Quality
Value
Excellent and very nice to deal with. We have enjoyed a faultless service by this company for approximately 20 years annual servicing of our 'old' original boiler and battery with several emergency call-outs during the winter 2016-17 and new replacement with us this year. We are grateful indeed.
Mary, Wiltshire Posted on 07/08/2017 , work completed 07/08/2017
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.