S & M Plumbing & Heating

Professional and safety-conscious during the Pandemic, S & M replaced my 20-year-old gas boiler with a new Worcester Bosch. Boss Mike organised and engineer John did the installation with attention to detail. I will use them again, for my annual service - and any other plumbing work.

Boiler Installation over two days removed old Boilers fitted Worcester Bosch 25i. Consulted me as to position of new Boiler. Arrived early both days . Very impressed with the job. System Flushed out. Gas Tested with Certificate. Commissioned and tested. Tutorial on the Stat still learning. Very well satisfied with the Engineer John. No problem recommending this Company.

Would highly recommended this company. First class from the estimate to booking a date of work. They fitted a new boiler in our loft took out the old back boiler & fire. They turned up every day on time if not early, carried out the work cleanly & tidy with as little disruption to us as possible. The work was carried out very professionally. All excess material was taken away and spaces left clean & tidy. They did a full days work and nothing was to much trouble. A 5* service.

I contacted the company on Tuesday 5 Jan. The toilet siphon started failing during the Christmas holidays and it because difficult to properly flush. Additionally, there was a secondary leak at the water intake on the side of the cistern. Michael stated they had a lot on however he could fit me in on Thursday 2 days later which was acceptable because I was able to still use the toilet by pumping the handle. Albert the engineer arrived and it must be noted that he was wearing a mask which is commendable. He was very good and did a thorough job. He installed a new flush siphon and in addition, he found 2 more minor leaks and repaired them as well. He was very polite and tidy. He completed all the work in just over an hour The charge was more than reasonable and reflected a fair price for the work that was carried out. I would definitely use them again.

Mike and the team worked diligently throughout on this large project, from providing competitive quotes, through to planning, getting all materials, and delivering. They are very good at communicating and will go the extra mile always to problem solve, provide good solutions with professional results every time. They have extensive skills and can do practically any job, delivered to a high standard and an affordable price. They worked very hard for us, and we are very pleased with their outstanding work and quality. They are very good and we would thoroughly recommend them.

Had a new boiler fitted. John the engineer arrived bang on time, he did a great job, nothing was too much trouble for him. He did not leave any mess or stop working. I could not find fault with John or his work. I will definitely use them in the future

S & M plumbing came recommended by a colleague and I wasn't disappointed, exceptional service from all parties involved, from the initial design and measuring of the bathroom to the fitting, all first class. A few items needed to be returned to the manufacturer and this was no problem what so ever, with delivery of the replacement items coming the next day. We we're kept fully updated with the timescale for delivery and fitting by Albert who also arranged for the exchanges and delivery of the tiles. We're really pleased with the end result of our new bathroom and if we need a new boiler or any other sort of plumbing work done in the future S & M will be the first place we go.