Cockroaches
A few cockroaches had been seen on a couple of occasions. As set out in the schedule, Glen visited 3 times and administered 3 different types of treatment (gel, spray and trap) in appropriate locations. We were charged as per the price predicted. Glen explained what he was doing and why, and was at all times courteous and helpful. S & S is not the cheapest pest control service out there, but certainly appears to be most thorough. If they reappear I'll phone S & S without hesitation, but I don't expect I'll need to. I don't hesitate to recommend this service.
Ruth in Essex
Posted on 07/04/2021
, work completed 25/03/2021
Recommended
Highly recommend this service
We employed Scott to deal with our rat problem and discovered we had mice as well. We appreciated every aspect of Scott’s service. He was professional, courteous and respectful, following all Covid protocols. He explained all the issues in a clear, non-patronising manner, providing us with clarity, reassurance, and a clear course of action. We warmly recommend this high-quality service.
Customer in Essex
Posted on 07/04/2021
, work completed 07/04/2021
Recommended
Quick, Effective & Sympathetic service
My wife & I have been shielding for a year so were appalled to realise we had a pest problem. We called Scott who had efficiently sorted out a problem for us some years ago. He got the picture immediately, came quickly, explained what he had found by phone from outside the house to help keep us safe, & undertook phase 1 of a 3 part eradication programme which was delivered & charged as promised & was successful. Both he & his service are smart, discreet & thoughtful & he has also advised us about how to prevent a recurrence. We would certainly use him again if we had another problem.
Customer in Hertfordshire
Posted on 28/03/2021
, work completed 11/03/2021
Recommended
Competent Polite Speedy
We called about our mouse problem which had escalated very quickly. He called next day and the the problem abated with in 2 weeks and was fully resolved within 6 weeks. He explained what he was going to do and a when, he was very reassuring . I would unhesitatingly recommend him.
Customer in Greater London
Posted on 03/03/2021
, work completed 03/03/2021
Recommended
Very professional
A very knowledgeable and experienced company. I dealt with Scott who was extremely helpful and gave good practical advice too. Easy to deal and get on with. Highly recommended.
Customer in Essex
Posted on 02/03/2021
, work completed 02/03/2021
Recommended
Excellent
Very impressed. Obviously experienced and knowledgeable. Good communication and pleasant people to deal with.
Customer in Hertfordshire
Posted on 10/02/2021
, work completed 09/02/2021
Recommended
Excellent and effective service
I would thoroughly recommend Scott. He visited us at short notice, quickly identified the root cause and then explained the course of action proposed and the timings of future visit. Always punctual and on time and very courteous ahead of visits. He successfully fixed our problem and kept to the fee agreed up front.
Customer in Essex
Posted on 10/02/2021
, work completed 09/02/2021
Recommended
Very good service
Scott came out very quickly and provided a comprehensive service, with two follow-up visits. He eliminated the problem and gave us good advice to avoid problems in future.
Customer in Greater London
Posted on 03/02/2021
, work completed 25/01/2021
Recommended
Would highly recommend
We noticed we had a mice problem and came across S&S Pest Control. Scott got back to me the same day and the situation was sorted efficiently over the three visits. I would highly recommend.
Customer in Hertfordshire
Posted on 13/01/2021
, work completed 12/01/2021
Recommended
Excellent pest control service
We had both a mouse and rat problem both of which I’m terrified of! We found Scott on Trusted Trader and chose him as he had such good reviews. He got back to me within 15 minutes and arrived the same afternoon. Due to my phobia I was extremely upset over the situation, but Scott put me at ease by assuring me that the problem could be sorted out and not to worry. Sure enough after three visits the issue has been resolved. This was on schedule and to the price agreed. Scott is extremely professional, knowledgeable and personable. I could not recommend him and S&S Pest Control highly enough.
Customer in Essex
Posted on 22/12/2020
, work completed 18/12/2020
Recommended
Really great service
I found S&S when looking for pest control in Brentwood. I was told my late father's house may have mice, and as I live in London it wasn't the easiest thing to deal with. I did a few internet searches and called S&S. Scott was great, he called me back straight away, explained the process and he was happy to collect the keys from the estate agent for each of the three visits. Really pleased, great service, great value, and he kept me up to date throughout the process. Sorry it took me three weeks to write the review!
Customer in Greater London
Posted on 05/12/2020
, work completed 13/11/2020
Recommended
Professional, helpful and effective.
I contacted S&S Pest Control after seeing a rat running through my garden, very close to the house, on two occasions. I was very impressed by the prompt service, knowledgeable person and their considerate and friendly manner. Their action was effective so no more rat. I would highly recommend this company.
Customer in Essex
Posted on 29/05/2020
, work completed 26/05/2020
Recommended
Highly recommend - great service
Having overgoogled and convinced myself we had bed bugs. I rang around a few companies and not one company asked me any questions to confirm this was in fact the case being quoted close to £1000 for a treatment that I wasn’t even sure I needed. I then found Scott who was just lovely, friendly and treated me like a person not just a £. He asked for photos to which confirmed it wasn’t bed bugs but bird mites. He was able to visit days later and dealt with the problem professionally and safely which is super important at a time when we’re dealing with Covid 19. I can not recommend him enough. Great service and a lovely guy. Thanks so much Scott!!
Customer in Greater London
Posted on 29/05/2020
, work completed 29/05/2020
Recommended
Really knowledgeable
We had a mouse infestation that we had considered resolving ourselves. Having used Scott I’m glad we didn’t. He was extremely knowledgeable which gave peace of mind that the problem had been fully dealt with rather than wondering for weeks on end if it was resolved. The visits were more than ample to resolve the issue.
Customer in Essex
Posted on 12/05/2020
, work completed 12/05/2020
Recommended
Prompt, knowledgeable and efficient.
Based on the recommendations on this site I called in Scott to help get rid of an infestation of rats in our loft. I was not disappointed. He was able to identify quickly how the rats were getting in and the counter measures were effective. Highly recommended.
Customer in Essex
Posted on 29/11/2019
, work completed 28/11/2019
Recommended
Knowledgeable, reassuring and effective.
Unfortunately we suddenly found ourselves with a rat problem and were very anxious. I found Scott on the Which Trusted Trader website. He was a calming presence on the phone and did a great job of reassuring me. He laid out a clear treatment plan which included a number of visits and told me about the costs up front. On arrival he was again very reassuring, courteous, honest and professional. Scott advised that there were no quick fixes but the problem was resolved in the estimated timescales. Scott gave us great advice on disinfecting which is a key in this situation. Also, worth noting that Scott was available by SMS if we needed guidance in between visits. I would be delighted to recommend Scott without any hesitation.
Customer in Greater London
Posted on 29/11/2019
, work completed 14/11/2019
Recommended
Highly recommended for squirrels
Excellent service from Scott. He dealt with our squirrel problem promptly, efficiently and professionally. He updated us regularly on visit dates and times and always arrived when he said. Would highly recommend Scott and wouldn't hesitate to use him again. Thank you.
Customer in Essex
Posted on 13/11/2019
, work completed 08/11/2019
Recommended
Very knowledgable and professional
I had looked at the top brand pest control company and was shocked at how much it would cost to get rid of the rats in our loft. Scott came round and took a look. He knew straight away what was happening and what to do about it. After three visits we are rat free. He was professional, courteous and explained everything very clearly. Highly recommended.
Customer in Greater London
Posted on 23/10/2019
, work completed 22/10/2019
Recommended
Very professional
We had a vermin problem so contacted S&S. A price and treatment plan was agreed. Scott attended. He identified the problem as brown rats but was very reassuring, personable and professional. A very efficient and effective program was carried out.
Customer in Greater London
Posted on 03/09/2019
, work completed 03/09/2019
Recommended
Excellent expertise and service
Scott sorted out our mice problem, he is very knowledgeable, reliable and trustworthy. I can highly recommended his services
Customer in Essex
Posted on 12/08/2019
, work completed 08/08/2019
Recommended
professional and friendly service
Very pleased with Scott's work. Helpful and friendly and he dealt with the problem. Highly recommended.
Customer in Greater London
Posted on 02/08/2019
, work completed 02/08/2019
Recommended
Quick, reliable and efficient.
We had three visits, and S&S Pest Control were very helpful, efficient and knowledgeable. They have got rid of the mice/rats, hence we are very satisfied with the result.
Alan, Essex
Posted on 31/07/2019
, work completed 31/07/2019
Recommended
Fantastic work
Called the company in a panic as had lots of ants in the house. Scott was so friendly on the phone. Scott came to me on the same day. He was so professional knowledgeable and friendly who explained in detail what he would do. Would highly recommend.
Simone
Posted on 13/06/2019
, work completed 13/06/2019
Recommended
Rats???
Right from the first phone call Scott kept us aware of the situation. From our initial call we explained what we could hear, to the first visit (very fast), Scott gave his detailed analysis of what visitors we had in the attic (rats, not mice). He explained his procedure, to complete over three visits for baiting. This was verified over the period, as explained and by the third visit it was quiet in the attic. Scott pointed out the potential entry areas and suggested we get a roofer to eliminate these points. All kept to schedule, with a quick response from start to finish.
Customer in Greater London
Posted on 29/04/2019
, work completed 22/03/2019
Recommended
Excellent service
Scott quickly identified a rat issue. He was very knowledgeable, patient and discrete and following his recommended, fully costed and explained eradication plan the issue was resolved as he had predicted. I would recommend S&S Pest Control unreservedly.
Customer in Essex
Posted on 21/03/2019
, work completed 01/03/2019
Recommended