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S. T. Plumbing And Heating Gas Specialists Limited

4.9

101 Reviews

Opening Hours
Today -
  • Monday 08:00–16:00
  • Tuesday 08:00–16:00
  • Wednesday 08:00–16:00
  • Thursday 08:00–16:00
  • Friday 08:00–16:00
  • Saturday - Closed
  • Sunday - Closed

About

We are a family run business with over 45 years experience working in North, West, South Yorkshire and the Humberside areas; dealing with all types of gas work, including LPG (domestic and mobile). We use our own engineers and plumbers who are fully qualified and apprentice trained.
We can provide up to 12 year manufacturers warranties with all new boiler installations.
Our office is open five days a week and we operate an out of hours helpline, in case of emergency. For more information regarding any of our services free phone 08081559483 (free from landlines).

* UK Plumber of the Year Finalist 2019

* National Construction award winner: Plumber of the Year 2022

* Northern Enterprise award winner 2022: Best Family run Plumbing & Heating Firm - Yorkshire

* Construction Engineer Awards 2023: Most Trusted Boiler Installation Service - West Yorkshire

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Underfloor heating
  • Electricians

    • Electrical installations
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
    • Water softener installation and maintenance
  • Smart Homes

  • More Services

    • lpg
    • service contracts
    • powerflushing
    • boiler efficiency checks

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
101 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great job
Customer Service
Quality
Value
We have had heating issues at my local club for a while. We rang ST Plumbing and Dan promptly came out assessed the situation and within days had provided us with a quote and a choice of dates to get the work done. Dan explained every step and put us at ease that the solution would work. STP came punctually on the day stated and had the work completed in a day. Dan pointed out some issues in the boiler room which we agreed to get sorted the following day. Everything from first contact with the office was faultless and very professional. On Saturday, during a function, people actually wanted to open doors to cool down the heating was so effective! Would recommend STP to anyone who has issues with any aspect of plumbing and heating
Customer in West Yorkshire Posted on 02/04/2024 , work completed 26/03/2024
The trader replied (on 03/04/2024)
Thank you so much for sharing your experience with us; your feedback is much appreciated. We are absolutely thrilled that you have rated us so highly!
Excellent work on two jobs
Customer Service
Quality
Value
To get straight to the point, I would definitely give 5/5 for the work S T Plumbing have done for me. I had two jobs done by this company over the past couple of months, I did want to wait until I'd had the second job completed before I left my review. The initial job was to replace a flush system on my upstairs toilet, Lewis was incredibly professional with this job, the work he did was high quality and not rushed, and he was also very tidy. The second job was a bit more complicated as they needed to replace an old glazed clay pipe that had developed a drip with PVC. Again Dan and his apprentice (sorry, I forget your name) arrived at the time they gave me, were very informative and talked me through exactly what they were going to do. Once again they were tidy and took steps to make sure that nothing got damaged as this was quite an invasive job. On both counts, I found that after the jobs were completed, they had both done work that I hadn't expected them to do, but in both cases it was much appreciated. I would definitely use this company again, I really do struggle to think of any negatives, everything from getting someone out to get the original quote all the way through to completing the job and payment was painless, excellent communication and they were accommodating to my days off. Definitely a breath of fresh air when unfortunately it can be hard to find tradesmen with this level of professionalism. Thank you.
Customer in West Yorkshire Posted on 22/01/2024 , work completed 17/01/2024
The trader replied (on 02/02/2024)
Thank you so much for sharing your experience with us; your feedback is much appreciated. We are absolutely thrilled that you have rated us so highly!
Replacement tap
Customer Service
Quality
Value
STP came recommended by a family member, who had used them previously,and who'd had a friend recommend to them. Start to finish very polite, proffessional and helpful. Excellent job done. Slight issue with leaking waste/ trap after taps replaced but came back next day to sort, no problem. It had been leaking slightly un noticed by us for some time as badly fitted initially. Which was no real suprise as so many problems still coming to light years after we've had the kitchen replaced. We will be getting them back to fit a new waste and trap, and have a few other jobs we would like them to do, as we feel confident they will be done right....this time. Would have no hesitation in recommending and reasuring to know we have found a company that can be relied on.
Customer in West Yorkshire Posted on 22/01/2024 , work completed 17/01/2024
The trader replied (on 25/01/2024)
Thank you so much for taking the time to review your experience with us; your feedback is much appreciated! We are absolutely thrilled that you have rated us so highly!
When your boiler breaks before Christmas!
Customer Service
Quality
Value
Never used this company before but would highly recommend them. When I first rang and spoke to Claire she was so helpful and genuinely caring about my situation. Daniel came and explained what we needed and said Claire would ring with the price .It was before Christmas so she told me getting parts wasn't guaranteed . This was ok as it had to be done. Luckily the parts did arrive and Daniel came back and fitted them Spot on service, would highly recommend .
Customer in West Yorkshire Posted on 02/01/2024 , work completed 22/12/2023
The trader replied (on 05/01/2024)
Thank you so much for taking the time to review your experience with us; your feedback is much appreciated! We are absolutely thrilled that you have rated us so highly! STP are always happy to help!
Annual Service of gas fire and boiler
Customer Service
Quality
Value
This was the first time we have used this company. The engineer (Daniel) arrived on time and was friendly guy. Our booking was handled by Claire who was polite and helpful. The service was completed without issue and we intend to use their services annually to look after our appliances. The price was also very competitive having reviewed around 5 different companies before proceeding with the work. A friend recommended them to me, and I would have no hesitation in recommending them to anyone else.
Customer in North Yorkshire Posted on 28/12/2023 , work completed 15/12/2023
The trader replied (on 02/01/2024)
Thank you so much for sharing your experience with us; your feedback is much appreciated. We are absolutely thrilled that you have rated us so highly.
Another great job
Customer Service
Quality
Value
We've used STP for the last few years to slowly replace poor quality plumbing work that we inherited when we bought our house. The latest chapter was the downstairs loo, which was leaking and had ruined the floor. The floor was karndene and runs throughout the downstairs so we were initially concerned that we might end up having to replace it everywhere, which would have been very costly! Dan came up with a great solution to box in the affected area of flooring rather than cutting it up. This meant the rest of the floor could stay down and we get a smart new downstairs loo. We're delighted with the results. Service and communications from the support team in the office was top notch as usual. Highly recommended.
Customer in West Yorkshire Posted on 18/12/2023 , work completed 08/12/2023
The trader replied (on 05/01/2024)
Thank you so much for taking the time to review your experience with us. We are absolutely thrilled that you have rated us so highly! STP are always happy to help!
Friendly and efficient service
Customer Service
Quality
Value
From my initial enquiry through to completion of the work, ST Plumbing were friendly, polite and quick to respond, and gave me the distinct impression of good customer service. The radiator in question could not be replaced during the first visit, but the engineer explained the whys and wherefores clearly. A second appointment was made soon after and the work completed without fuss. We are new to the area so it's especially pleasing to find a local family firm who provide such good service. We'll certainly be in touch for any other work, including a boiler service, as and when required. Wholly recommended.
Customer in North Yorkshire Posted on 11/12/2023 , work completed 28/11/2023
The trader replied (on 14/12/2023)
Thanks so much for sharing your experience with us. Its wonderful to receive such a positive review. STP are always happy to help!
Annual Service
We have used ST plumbing for many years and have found them a reliable and professional company. Phone calls are answered promptly and helpful advice is always given. The company always arrives when planned and the work is carried out with care. I would be happy to recommend them
Customer in West Yorkshire Posted on 06/12/2023 (Reviewer did not use service)
The trader replied (on 08/12/2023)
Thanks so much for sharing your experience with us. Its wonderful to receive such a positive review. STP are always happy to help!
Sorted our heating and pressure issue. Not a problem!
Customer Service
Quality
Value
Having had issues with the pressure on the boiler keep dropping, and then losing our heating all together. The man who used to service our boiler for some reason couldn't fit us in this year after trying to contact him for days! I rang S T Plumbing who were the people who originally fitted the boiler. They couldn't fit me in for 3 weeks. But once I lost the heating, and I explained my hubby was working away and I couldn't get up into the loft to increase the pressure once he left for work. The lovely lady managed to get me in the following Wednesday. Thank goodness. A lovely young man turned up around 8.30, I explained what had happened and he said he knew what the issue was straight away. And off he went onto the loft. Within less than an hour, I had heating, water and a fully serviced boiler! And that's all I was charged for, the service. I couldn't believe how quick, clean and professional it all was. And honestly I couldn't thank him enough, it was so nice to be warm again. They're even recommended a new controller for the boiler as the one we have can be very temperamental. Thank you S T Plumbing. 5* service
Customer in West Yorkshire Posted on 20/11/2023 , work completed 15/11/2023
The trader replied (on 22/11/2023)
Thank you so much for taking the time to review your experience with us. We are absolutely thrilled that you have rated us so highly! STP are always happy to help!
Good Standard
Customer Service
Quality
Value
Emailed to let me know Annual Service was due. Turned up on time and work done quickly and efficiently as well as answering any questions I had. Pleased I moved to ST a couple of years ago. Will be continuing and recommended to my son in law.
Customer in West Yorkshire Posted on 14/11/2023 , work completed 01/11/2023
The trader replied (on 17/11/2023)
Thanks so much for sharing your experience with us. Its wonderful to receive such a positive review. STP are always happy to help!