Endorsed by Which?

S. T. Plumbing And Heating Gas Specialists Limited

4.9

124 Reviews

Opening Hours
Today - 08:00–16:00
  • Monday 08:00–16:00
  • Tuesday 08:00–16:00
  • Wednesday 08:00–16:00
  • Thursday 08:00–16:00
  • Friday 08:00–16:00
  • Saturday - Closed
  • Sunday - Closed

About

We are a family run business with over 45 years experience working in North, West, South Yorkshire and the Humberside areas; dealing with all types of gas work, including LPG (domestic and mobile). We use our own engineers and plumbers who are fully qualified and apprentice trained.
We can provide up to 12 year manufacturers warranties with all new boiler installations.
Our office is open five days a week and we operate an out of hours helpline, in case of emergency. For more information regarding any of our services free phone 08081559483 (free from landlines).

* UK Plumber of the Year Finalist 2019

* National Construction award winner: Plumber of the Year 2022

* Northern Enterprise award winner 2022: Best Family run Plumbing & Heating Firm - Yorkshire

* Construction Engineer Awards 2023: Most Trusted Boiler Installation Service - West Yorkshire

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Underfloor heating
  • Electricians

    • Electrical installations
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
    • Water softener installation and maintenance
  • Smart Homes

  • More Services

    • lpg
    • service contracts
    • powerflushing
    • boiler efficiency checks

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
124 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Kitchen sinks
Customer Service
Quality
Value
We had two new sinks by this company and we would definitely recommend them, they were really helpful when I was picking the sinks and taps, the man who put them in was tidy, and really chatty and answered all my questions.
Customer in West Yorkshire Posted on 07/08/2023 , work completed 03/08/2023
The trader replied (on 09/08/2023)
Thank you so much for taking the time to review your experience with us. We are absolutely thrilled that you have rated us so highly!
Excellent service
Customer Service
Quality
Value
I have used this firm several times. Each time they have been brilliant, helpful and got on with the job. Would recommend them any time.
Customer in West Yorkshire Posted on 31/07/2023 , work completed 21/07/2023
The trader replied (on 02/08/2023)
Thank you so much for taking the time to review your experience with us; we are absolutely thrilled that you have rated us so highly. STP are always happy to help!
Heating system flush
Customer Service
Quality
Value
The work was carried out efficiently, with total respect for our property in terms of access. The work was done as scheduled and on budget at the agreed price. The engineer explained what he was doing and the anticipated outcome. There were no unforeseen issues and all seems to be working fine. I would recommend ST Plumbing to anyone to carry out this work.
Customer in West Yorkshire Posted on 24/07/2023 , work completed 20/07/2023
The trader replied (on 25/07/2023)
Thank you so much for taking the time to review your experience with us. We are absolutely thrilled that you have rated us so highly!
Boiler and shower repairs and service yearly check
Professionally serviced and efficiently done very pleased with work and will be using this service again
Ann in West Yorkshire Posted on 17/07/2023 (Reviewer did not use service)
The trader replied (on 19/07/2023)
Its wonderful to receive such a positive review! STP are always happy to help
Local, friendly & reliable
Customer Service
Quality
Value
I have used ST Plumbing for many years. They offer a friendly, professional, efficient & reliable service. They are always realistic with the aims & expectations when it comes to dealing with customer queries, I know this is done to ensure the optimum outcomes are achieved to meet the customer's needs & budgets. Because of their good customer service, I feel comfortable when I am speaking to them and they have female fitters which as a lady alone, makes me feel reassured. I have no hesitation in recommending their services to anyone.
Cathy in West Yorkshire Posted on 05/06/2023 , work completed 25/05/2023
The trader replied (on 06/06/2023)
Thank you so much for your great review! Your feedback is very important to us, as our aim is to continually deliver a high level of service.
Excellent service renovating bathroom
Customer Service
Quality
Value
Various repairs and replacements to bathroom. Old appliances and installation provided some issues but Hannah, always diligent, polite and considerate, rose to the challenges. Office staff always quick to keep us in touch and updated. Highly recommended.
Customer in West Yorkshire Posted on 23/05/2023 , work completed 15/05/2023
The trader replied (on 23/05/2023)
Thank you so much for taking the time to review your experience with us. We are absolutely thrilled that you have rated us so highly!
Great service
Customer Service
Quality
Value
We contacted ST Plumbing around 4.30pm, after coming home to a very cold house. They sent their engineer to us the next afternoon. The engineer advised us we required a new condensate pump, overflow pipe and socket. He managed to start our boiler temporarily before he left as so we had heating. The next day we received our written quote and to contact them if we wanted to go ahead, which we did. The part was ordered and received within a couple of days and fitted the next day. The service and work was carried out to a high standard. We would recommend S T Plumbing without hesitation.
Customer in West Yorkshire Posted on 06/02/2023 , work completed 01/02/2023
The trader replied (on 07/02/2023)
Its wonderful to receive such a positive review! STP are always happy to help.
Repair to a leaking tap
Customer Service
Quality
Value
I had a leaking hot water tap on the mixer unit on the kitchen sink. It was dripping regularly and was driving me crazy. I looked on trusted trader and found a highly recommended company I phoned them and they came to see me within a couple of days I was given two options Replace the whole unit or replace the cylinders in the taps As I wanted the dripping stopped I had the cylinders replaced which cured the problem I have since been in touch to ask about replacing the whole assembly and will have this done during the summer I cannot recommend the company highly enough. They were excellent throughout and will definitely use them again
Customer in West Yorkshire Posted on 30/01/2023 , work completed 20/01/2023
The trader replied (on 01/02/2023)
Thank you so much for taking the time to review your experience with us. We are absolutely thrilled that you have rated us so highly!
Boiler Service plus a Boiler Repair
Customer Service
Quality
Value
Called as boiler was leaking and to have boiler serviced. Unfortunately the replacement part had to be ordered but S T PLUMBING & HEATING got on it quickly and made sure the service and repair was completed before Christmas. They are always quick to come out when called. So would recommend them.
Customer in West Yorkshire Posted on 06/01/2023 , work completed 23/12/2022
The trader replied (on 09/01/2023)
Thank you for the review! Your positive rating means a lot to us here at STP.
Expectations always met
Customer Service
Quality
Value
Just as the annual service approached, a few days before Christmas, our thoroughly reliable 9 year old Ideal boiler decided it needed some attention. A call to ST Plumbing, when I described the symptoms, resulted in an estimate to respond within 48 hours. A particularly cold snap was at it's height so this was really good news. An update the next day confirmed we'd be seeing their engineer as promised, eithin48 hours of the initial call. It took just 2 hours to replace the faulty parts, re-boot the boiler, test it and give us back some heating and hot water. We've used ST Plumbing for almost 10 years now, and have never yet had anything except superb service from knowledgeable, efficient and polite personnel: in their office or attending site. The price has always remained reasonable too. We've recommended them to colleagues, friends and relatives on numerous occasions and will continue to do so.
Customer in West Yorkshire Posted on 04/01/2023 , work completed 20/12/2022
The trader replied (on 13/01/2023)
Thank you so much for taking the time to review your experience with us. We are absolutely thrilled that you have rated us so highly!
Excellent end to end service
Customer Service
Quality
Value
From my initial call through to the replacement of my heating pump the service was excellent. Both Dan and Hannah were both amazing, demonstrating their in-depth technical knowledge and also carrying out the work with care and respect for our property. I would highly recommend.
Patrick in North Yorkshire Posted on 03/01/2023 , work completed 29/12/2022
The trader replied (on 06/01/2023)
Thank you so much for the review. We're thrilled that you have had such a positive experience ! We hope that you will consider us again in the future
Highly recommended and everything you could wish for!
Customer Service
Quality
Value
Excellent team of highly efficient, really lovely people, who fitted out new kit in my bathroom quickly and with a minimum of mess. I'm already planning to use ST Plumbing for my next project! Highly recommended!
Customer in West Yorkshire Posted on 19/12/2022 , work completed 15/12/2022
The trader replied (on 06/01/2023)
Thank you so much for taking the time to review your experience with us. We are absolutely thrilled that you have rated us so highly!
Very Efficient
Customer Service
Quality
Value
First visit found that a part was needed so could not complete the service of my boiler. Parts ordered and on second visit fitted and fully serviced including adjusting boiler output to improve efficiency and save us money on gas bills. Both visits puntual, and work done without mess. Have already recommended them to a friend.
Customer in North Yorkshire Posted on 05/12/2022 , work completed 22/11/2016
The trader replied (on 06/12/2022)
Thank you so much for taking the time to review your experience with us. We are absolutely thrilled that you have rated us so highly!
Servicing of boiler
Customer Service
Quality
Value
Boiler was installed by S T Plumbing last year and just had its first service. From calling to make an appointment, doing service, keeping me informed of what has been done couldn't wish for a better company. Very professional family business.
Customer in West Yorkshire Posted on 21/11/2022 , work completed 15/11/2022
The trader replied (on 22/11/2022)
Thank you for the review! Your positive rating means a lot to us here at STP.
The trader replied (on 22/11/2022)
Thank you for the review! Your positive rating means a lot to us here at STP.
Big job well done
Customer Service
Quality
Value
I asked for a relocation and replacement of a boiler into a cupboard in my bathroom as well as installation of 3 new radiators. Very professionally done to a high standard and very happy with the result.
Customer in West Yorkshire Posted on 14/11/2022 , work completed 28/10/2022
The trader replied (on 15/11/2022)
Thank you so much for the review. We're thrilled that you have had such a positive experience! We hope that you will consider us again in the future, for any plumbing and heating needs.
Very good service (fitting new boiler)
Customer Service
Quality
Value
New system boiler fitted into a tight cupboard space. I was really impressed with the quality of service and advice provided. STP spend considerable time and effort to source the right boiler for me despite a national supply problem. They were easy to contact and always happy to answer any questions. Will use again.
Richard in West Yorkshire Posted on 07/11/2022 , work completed 02/11/2022
The trader replied (on 10/11/2022)
Hello Richard, Thank you so much for taking the time to review your experience with us. We are absolutely thrilled that you have rated us so highly!
Good Service
Customer Service
Quality
Value
Sorted a problem last year so no hesitation to book a service and report a problem this year. Very helpful (all staff) in working within some constraints we have re timing of visits. The engineers give confidence in what they are doing. No hesitation in using them again
Customer in West Yorkshire Posted on 02/11/2022 , work completed 15/10/2022
The trader replied (on 03/11/2022)
Thank you so much for taking the time to review your experience with us. We are absolutely thrilled that you have rated us so highly!
Boiler service
Customer Service
Quality
Value
Visited at a time convenient for me no problem organising this, office staff and both plumbers very helpful and polite fully explained all work carried out Good price Excellent service.
Customer in West Yorkshire Posted on 15/08/2022 , work completed 04/08/2022
The trader replied (on 22/08/2022)
Thank you so much for the review. We're thrilled that you have had such a positive experience! We hope that you will consider us again in the future.
Very Helpful and Reliable Service
Customer Service
Quality
Value
After a recent boiler service Dan pointed out that old pipework needed attention. The friendly admin staff promptly sent through a quote and appointment. The work was completed quickly and professionally. I would highly recommend ST Plumbing & Heating, the advice and help was very much appreciated.
Customer in North Yorkshire Posted on 08/08/2022 , work completed 01/08/2022
The trader replied (on 10/08/2022)
Thank you so much for the review. We're thrilled that you have had such a positive experience! We hope that you will consider us again in the future.
Excellent service and impressive outcome.
Customer Service
Quality
Value
A complete overhaul and update of our hotchpotch of a system is now up to 21st century standards thanks to a new custom designed system. Thanks for the considerate and efficient service.
Customer in West Yorkshire Posted on 20/07/2022 , work completed 11/07/2022
The trader replied (on 25/07/2022)
Thank you so much for the review. We're thrilled that you have had such a positive experience! The team are always available for any assistance that you may need.
Great service.
Customer Service
Quality
Value
After servicing my boiler for the last three years, decided to have my unvented cylinder serviced, on the recommendation of ST’s professional engineer. Very happy with the service provided by ST’s engineers. Will happily continue to use this company.
Customer in North Yorkshire Posted on 04/07/2022 , work completed 04/07/2022
The trader replied (on 11/07/2022)
Thank you for taking the time to share your experience with us; much appreciated!
Great work as ever
Customer Service
Quality
Value
We have used ST Plumbing for about 10 years for a complete heating installation (and removing the old one) and for maintenance. When we moved house recently we asked the Harrogate company that had been servicing the heating system to check some issues. They were hopeless. One visit from Dan and the problems were sorted. ST is a good company with good staff that do good work for a fair price.
Customer in North Yorkshire Posted on 20/06/2022 , work completed 10/06/2022
The trader replied (on 11/07/2022)
Thank you for taking the time to leave your comments; much appreciated!
Great Work
Customer Service
Quality
Value
Plumber came and fixed a leaking pipe which was concealed in the ceiling under the floorboards. Was very pleasant and professional located the affected pipes quickly and the problem. Fixed the issue effectively and the work was completed in the time that was quoted from the initial inspection.
Customer in North Yorkshire Posted on 16/05/2022 , work completed 26/03/2022
The trader replied (on 17/05/2022)
Thank you for taking the time to leave a review; much appreciated!
Friendly and reliable
Customer Service
Quality
Value
Used ST Plumbing for the first time following a recommendation from a friend. Efficient and polite engineer serviced our boiler. Would not hesitate to use them again. Thank you!
Customer in West Yorkshire Posted on 09/04/2022 , work completed 07/04/2022
The trader replied (on 13/04/2022)
Thank you for sharing your feedback and the lovely comments; much appreciated!
Highly competent work
Customer Service
Quality
Value
Installation of new radiators throughout.All the work was completed on time to a very high standard.Any issues are overcome and personal preferences are accommodated. All flooring areas were covered and everything were left tidy after completion. Good value for money.
Customer in West Yorkshire Posted on 22/03/2022 , work completed 16/03/2022
The trader replied (on 13/04/2022)
Thank you for sharing your experience with us and the lovely comments. Your feedback is much appreciated!