Endorsed by Which?

Scott Findlay Plumbing & Heating Ltd


110 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed


Edinburgh's largest family run, trusted, Plumbing & Heating Engineers. Scott Findlay began as a sole trader and has built up the business over the past 30 years, now employing 13 plumbing and heating engineers covering the whole of the city.
We offer convenient one hour arrival slots to make things easy for you and all works are fully insured & guaranteed for 12 months.

Fully Gas Safe registered, providing all types of heating and plumbing work from complete boiler and central heating installations, through to the smallest of repairs.

We are Worcester Bosch Accredited Installers and Edinburgh's largest independent domestic installer of Worcester boilers.


- Central heating and boiler installation.
- All central heating and boiler repairs and upgrades.
-Smart heating controls.
- Boiler servicing.
- Power flushing
- Landlord's Gas Safety services.
- Supply and fit of flue inspection hatches.
- Cast iron works.
- All general plumbing.
- Bathroom and kitchen works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Bathroom fitters

  • More Services

    • gas safety certificates
    • flue inspection hatches

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

110 reviews
Customer Service
Sort by
Boiler replacement
Customer Service
Old boiler was needing replaced for an elderly couple in their late 80’s. Claire took time to ensure this could be done with the least amount of upheaval to them. Cameron took the time to explain to my deaf mother what he was going to do. Mark worked quickly and left the area very clean. I can’t recommend them highly enough on the entire customer experience as well as the job completion.
Customer in Edinburgh Posted on 31/05/2024 , work completed 30/05/2024
The trader replied (on 03/06/2024)
Thanks so much for the lovely review, I'm really pleased we were able to make the experience stress free for you and your parents-we realise that some elderly clients can be worried about having a new boiler fitted so we always make sure that we look after them and that they know everything is being taken care of.
Boiler Replacement
We asked the trader to come and look at our house with a view to replacing the boiler.After the first meeting we then received the written quote and decided to accept this quote one of three.The work was to be carried out at the beginning of November and we were told that it would take 3 days,The trader had their workmen here early on the 31st October and worked hard to have the boiler installed and were complete by the 2nd November. They were very respectful and ensured there was damage to our house and they came across a problem re the pressure and discovered that there was not enough pressure in the house so had SGN here and came back on the 3rd to complete the job. Very pleased with the work and would recommend this firm without hesitation Magdalen Ogilvie
Customer in Edinburgh Posted on 05/11/2023 (Reviewer did not use service)
The trader replied (on 06/11/2023)
Hi, thanks so much for taking time to leave this kind feedback; it was a pleasure to work for you and we're glad that we were able to highlight a problem with your incoming gas supply and get it fixed for you quickly. You can now look forward to a reliable boiler and a cosy winter!
Boiler Installation
Customer Service
New boiler installation. Company were very helpful and excellent communication throughout. Work was well done and to schedule. Competitively priced. Punctual. Friendly. Very good aftercare.
Customer in Edinburgh Posted on 08/09/2023 , work completed 23/08/2023
installation of a new boiler
Customer Service
We chose Scott Findlay from a range of three invoices and are very happy with the choice we made. The work, which involved removing a twenty plus year old floor mounted boiler and putting in a new wall mounted one was carried out meticulously by Scott Findlay's employees, who were courteous, tidy and very hard working. The job took there days and we are delighted with the result. We are very happy to recommend Scott Findlay for this type of work.
Customer in Edinburgh Posted on 12/06/2023 , work completed 09/06/2023
The trader replied (on 11/09/2023)
Thanks very much for taking the time to leave this lovely review, we're so pleased that you were happy with your new boiler and that you trusted us to do a great job!
new boiler installation.
Customer Service
The boiler supplies heating and hot water. It's an old system and was on its last legs. Scott Findlay pulled out all the stops to have the new system installed as soon as possible. The service was excellent and I can't recommend them enough for their work.
Customer in Edinburgh Posted on 26/04/2023 , work completed 20/04/2023
The trader replied (on 27/04/2023)
We're delighted that you chose us to install your new, energy efficient boiler and thanks so much for leaving this great review! Happy to help with any future plumbing or heating works-large or small.
Excellent service
Customer Service
Last October Scott Findlay Plumbing and Heating Ltd installed a new boiler and room thermostat. Today, they did a few maintenance plumbing jobs. Both times their service has been excellent and their staff have been very pleasant to deal with.
Customer in Edinburgh Posted on 05/04/2023 , work completed 05/04/2023
The trader replied (on 07/04/2023)
Thanks so much for taking time to leave this lovely review! We're really pleased that you've been happy with our service and we hope you'll use us in future if you need help with any other plumbing or heating works.
Replacement boiler
Customer Service
We needed a replacement boiler as our old boiler was suffering. SF came out, measured everything. New boiler now in situe. great service from start to finish, everybody has been so helpful and nothing was a problem, would recommend
Customer in Edinburgh Posted on 04/03/2023 , work completed 28/02/2023
The trader replied (on 06/03/2023)
Thanks so much for this lovely, kind review! Delighted that we could help and that you've been so pleased with our service and your new boiler.
Immediate response and fantastic work
Customer Service
We had an emergency boiler issue in the run up to Christmas as a result of the cold weather. I contacted Claire at Scott Findlay and she was able to arrange someone to come and look at it within 48 hours. Unfortunately we needed a new boiler but thanks to the SF team it was fitted within the week and whilst we were on holiday so we returned to a warm house and a great new boiler. The communication from start to finish has been excellent - with emails and texts to confirm the timing of the work and then completion of the work. The boiler was a like for like replacement which the SF team sourced for me late on a Friday evening. I would definitely recommend SF to anyone looking for prompt, courteous, quality workmanship and outstanding service.
Customer in Edinburgh Posted on 04/01/2023 , work completed 22/12/2022
The trader replied (on 05/01/2023)
We're so pleased you're delighted with your new Worcester boiler and with our service, it's been a pleasure working for you!
Boiler Service
Customer Service
I've just moved to Edinburgh and needed to get the boiler in our new home serviced. I found Scott Findlay's details on the Which Trusted Traders website which is always my first port of call for a new contractor. Every part of the service has been excellent from first contact through to the friendly and helpful engineer who was punctual even on a freezing cold morning.
Customer in Edinburgh Posted on 12/12/2022 , work completed 12/12/2022
The trader replied (on 13/12/2022)
I'm so glad you've been happy with everything, we try incredibly hard to make sure we give first class customer service so it's lovely to hear this feedback and we'll be delighted to help at any point in the future, no matter how small a plumbing or heating issue it may be!
New boiler and radiators installation
Customer Service
Scott Findlay set up a new boiler and radiators within 3 days. The service was very good and professional. They keep customer updated all the time with each step. The work was carried out efficiently and cleanly. They were also very kind and helpful with customer. I would recommend them in the future.
Shadi in Edinburgh Posted on 03/06/2022 , work completed 02/06/2022
The trader replied (on 06/06/2022)
Thanks very much Shadi for taking time to leave this review of your experience with us, we're so pleased you've been happy with your new heating system and Worcester boiler.