Scott Findlay Plumbing & Heating Ltd

Brian impressed us with his thorough, friendly and professional approach. He checked our gas boiler and it was good to know it had been professionally checked. Highly recommended.

I was very pleased with all aspects of Scott Findlay Ltd's work and customer service. The initial assessment for new boiler installation was very helpful, especially as I have an awkward kitchen. The quote was a good price and there were no unexpected extras, I was kept well-informed at all points. The work was done promptly, the new boiler has a long guarantee and all was fitted with no mess or fuss. I would definitely use them again and would recommend them.

Scott Findlay is certainly a trustworthy & reliable company, serving the local community – I visited their new office and received great help, very good assistance & advise with courteous service form everyone in his business, would not hesitate to recommend them to anyone requiring heating/plumbing.

We recently found ourselves with no central heating in a cold February and a ten-year-old boiler. Scott Findlay were prompt and helpful in assessing the repair costs for the existing boiler and then discussing the options available to either repair or install a new boiler. We opted for a new boiler as it was not cost-effective to repair the existing one. Scott Findlay are accredited Worcester/Bosch boiler installers and as this is one of the Which best UK reviewed boilers available - with a twelve-year guarantee - we decided to replace our old boiler with a new Worcester Lifestyle. Their engineers are very professional, and we very much appreciated that they took the time to explain boiler systems in ways we could understand. They checked that we had ancillary heating and water available before leaving the property. The installation was complicated by our boiler being attic based, the property being a listed, old building and the need for a gas meter upgrade and additional external gas piping, but all of the work was carried out effectively and, in the timelines, agreed. Our engineer even installed the new external gas piping while it was snowing outside. The office staff are extremely helpful, and the costs are clearly outlined in advance. We have no hesitation in highly recommending Scott Findlay as a first class, customer-friendly professional company who have carried out our plumbing and heating work to the highest standards.

We have had an excellent service from all the team at Scott Findlay, from the office staff to the engineers. Everyone is very efficient and friendly, and I have been most impressed by the quality of their service and clear communications. Our initial job for Scott Findlay was to install a new boiler and radiators, and to have an old boiler flue removed and the roof made good. While their quote might have seemed slightly more expensive than others, in reality they were able to deliver exactly what we wanted, including a Worcester boiler with 10-year guarantee and removing the old flue and fixing the roof. In addition, Scott Findlay offer a finance option, which is extremely helpful for spreading the cost of a large piece of work. From quote to completion, I can't fault the service. The engineers arrived on time, were friendly and tidy, cleaned up after themselves, and got the work done in the time specified. I have already gone on to use Scott Findlay a number of times for other services and will definitely use them again in the future. I would not hesitate to recommend them.

I had to call Scott Findlay to fix a heating and plumbing issue I had never heard of them before but I'm glad I found them, outstanding customer service and workmanship everything explained so you know what you are paying for. Not the cheapest but you get what you pay for, the Best. Would highly recommended this friendly outstanding company

My boiler 'died' just as home working/self-isolation was kicking off, which was wonderful timing. After seeing their reviews I decided to contact Scott Findlay for a quote and am so glad I did so. From the very first contact they were professional, friendly, and made it very clear how conscious they were of COVID-19 restrictions. So, as well as checking with me to make sure I had no symptoms, the engineer who provided the quote and installed the boiler took all the necessary precautions (wearing gloves; keeping a distance; etc.), which was very reassuring. Everything was taken care of seamlessly, from sorting out partial finance through to completing all of the registration forms with Worcester, and that allowed me to focus on working from home while the installation took place. I now have a whisper-quiet boiler keeping me cosy, and all with the minimum amount of stress. These guys are highly recommended!!

When my elderly mothers boiler broke down on the 24th April I wasn’t sure how easy it would be to get it fixed during the Covid 19 lockdown. I called Scott Findlay as I had used them myself when I had a problem with my boiler. Thankfully they sent an engineer round within a couple of hours of my call and established that a new boiler was required. Amazingly they were able to source a boiler and managed to install it the same day (all while taking the necessary Covid 19 precautions). They advised me that they would have to come back a few days later to finish some pipe work which they did on the following Thursday. Everyone we dealt with at Scott Findlay couldn’t have been nicer. Thank you for the great service and I would highly recommend them.

Scott Findlay have just replaced our 23 year old boiler which they have kept functioning for us over the last 5 years with a modern condensing boiler.This required replacing the incoming gas pipe from the meter in the garden through the depth of the house to the boiler site at the back and we were very apprehensive about the likely disruption. We knew from past experience that they would do a professional job, but this was more complicated and involved several other trades. The main gas engineer, Cameron worked like a Trojan for three days and all the others involved arrived to schedule and each one did a first class job. Our house and garden were fully restored and all rubble and old equipment removed. Just to mention the before and after-we appreciated Scott coming out the week before to go through what we could expect and have always found Claire and the office staff To be both friendly and efficient.

Delighted with the installation and service provided. Everyone I dealt with was very diligent, friendly and communicated well.