Endorsed by Which?

Scott Findlay Plumbing & Heating Ltd

5.0

113 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Edinburgh's largest family run, trusted, Plumbing & Heating Engineers. Scott Findlay began as a sole trader and has built up the business over the past 30 years, now employing 13 plumbing and heating engineers covering the whole of the city.
We offer convenient one hour arrival slots to make things easy for you and all works are fully insured & guaranteed for 12 months.

Fully Gas Safe registered, providing all types of heating and plumbing work from complete boiler and central heating installations, through to the smallest of repairs.

We are Worcester Bosch Accredited Installers and Edinburgh's largest independent domestic installer of Worcester boilers.

Services:

- Central heating and boiler installation.
- All central heating and boiler repairs and upgrades.
-Smart heating controls.
- Boiler servicing.
- Power flushing
- Landlord's Gas Safety services.
- Supply and fit of flue inspection hatches.
- Cast iron works.
- All general plumbing.
- Bathroom and kitchen works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Bathroom fitters

  • More Services

    • gas safety certificates
    • flue inspection hatches

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
113 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great, friendly, efficient work 5*
Customer Service
Quality
Value
Scott Findlay Plumbing & Heating Engineers - recently fitted and installed a new boiler & thermostat & CO2 detector for us. I highly recommend them. They were prompt, friendly and competitive in price. Everything (cherry picker, old boiler pickup etc) turned up on time and the process was seamless. Simon who did installation was great, prompt, friendly and answered our questions. Great service/communication from Claire also, very happy.
Thomas.D Posted on 24/09/2018 , work completed 24/09/2018
On time, on budget and very professional.
Customer Service
Quality
Value
Great service from initial face to face consultation on all options to final delivery. Combo boiler replaced, water tank removed, header tank disconnected, 6 rads resized and fitted, toilet replaced, WiFi thermostat fitted plus new controller fitted. Team were on time, polite, very tidy and considerate. Job was explained at every stage, we were consulted as needed. Budget was as discussed and submitted promptly. I can only recommend Scott and the team, they are without exception friendly, helpful and professional. Any very small issues were dealt with quickly and effectively.
Customer in Midlothian Posted on 27/02/2020 , work completed 24/01/2020
The trader replied (on 17/04/2020)
Thanks very much for taking the time to give us this great review. We're delighted you've been happy with the installation.
Informative, well communicated and implemented
Customer Service
Quality
Value
Scott Findlay met with us twice before submitting his quote and these sessions were highly informative and provided real assurance that the design and installation had been thought through fully. Subsequently we were very pleased with the quality of the implementation of the works which were completed within the planned timeline. Both Kenneth and David were very responsive and accommodating in regard to the complexity of the pipe runs and the other aspects of the installation. Their quote was competitive across the three tenderers involved. Claire kept us informed throughout.
Which? Trusted Traders Consumer Posted on 31/01/2017 , work completed 31/01/2017
Nothing to fault!
Customer Service
Quality
Value
We chose Scott Findlay because he gave us a much more thorough assessment of the work to be done than the other firms - with a price that was still in line with them. Good communication and planning really set this firm apart. There weren't any of the missing parts, delays, or undeclared changes that we'd come to dread when getting a big job done. Everyone was pleasant throughout, keen to make sure we knew what was going on, and very tidy.
Jean G. Posted on 14/04/2017 , work completed 14/04/2017
New boiler
Customer Service
Quality
Value
Installed our new boiler - very knowledgeable, efficient and friendly service. Would definitely recommend.
Customer in East Lothian Posted on 08/07/2019 , work completed 28/06/2019
Boiler installation
Customer Service
Quality
Value
First class service provided. Arrived when they said they would. Work was completed with no fuss within the time estimated and property was left clean and tidy when the job was finished. More than happy to recommend Scott Findlay Plumbing.
Customer in Edinburgh Posted on 22/01/2020 , work completed 27/09/2019
The trader replied (on 17/04/2020)
Many thanks, we really do appreciate you taking time out to leave a review! And glad that we tidied up properly too!
Excellent service
Customer Service
Quality
Value
I was impressed by every stage of the installation of my new boiler, beginning with Scott's expert advice. The quotation included additional work that I wanted - and all for a very competitive price. The standards of the equipment supplied and the workmanship were very high, and the work was done on schedule. I was particularly pleased by the clear and friendly way in which everything was explained to me and the way in which the disturbance caused by the work was minimised. Highly recommended.
Colin A. Posted on 09/02/2017 , work completed 09/02/2017
Totally customer-oriented business
Customer Service
Quality
Value
Based on reviews, we called Scott Findlay for a quote when our boiler was on the way out and decided to go with the company the next day. We were not disappointed. The company could teach many bigger companies something about customer service. The quote was reasonable and we were kept informed at every step. Disruption was minimised despite the fact that we had to have new pipes laid. Times were kept to and all tradesmen sent by the company were pleasant And knowledgeable. We felt totally at ease with the whole project. We especially appreciated that the company made sure every tradesperson knew not to let our cats out. The attention to detail was fantastic and I would not hesitate to recommend them.
Which? Trusted Traders Consumer Posted on 12/03/2017 , work completed 12/03/2017
Excellent service from start to finish
Customer Service
Quality
Value
New boiler with all the trimmings, and bath taps & silicone sealant replaced over 2 days, all done to high standard and with a high quality service. We'd had a Scott Findlay engineer visit us before - boiler troubles - and it was great when the same engineer, Kevin, walked through the door. The whole process from start to finish was really easy and straightforward, from dealing with Claire Findlay via e-mail/telephone, to John's home visit to make sure we knew what would be taking place to Kevin's great work on the installation itself. All in all, a top quality service from a highly recommended local business.
R L Stevenson Posted on 15/04/2017 , work completed 15/04/2017
New Boiler
Customer Service
Quality
Value
Thanks for being very efficient and helpful. Very friendly staff and everything done on time.
davidkershaw Posted on 09/11/2017 , work completed 09/11/2017