Endorsed by Which?

Scott Findlay Plumbing & Heating Ltd

4.9

116 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Edinburgh's largest family run, trusted, Plumbing & Heating Engineers. Scott Findlay began as a sole trader and has built up the business over the past 30 years, now employing 13 plumbing and heating engineers covering the whole of the city.
We offer convenient one hour arrival slots to make things easy for you and all works are fully insured & guaranteed for 12 months.

Fully Gas Safe registered, providing all types of heating and plumbing work from complete boiler and central heating installations, through to the smallest of repairs.

We are Worcester Bosch Accredited Installers and Edinburgh's largest independent domestic installer of Worcester boilers.

Services:

- Central heating and boiler installation.
- All central heating and boiler repairs and upgrades.
-Smart heating controls.
- Boiler servicing.
- Power flushing
- Landlord's Gas Safety services.
- Supply and fit of flue inspection hatches.
- Cast iron works.
- All general plumbing.
- Bathroom and kitchen works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Bathroom fitters

  • More Services

    • gas safety certificates
    • flue inspection hatches

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
116 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
installation of a new boiler
Customer Service
Quality
Value
We chose Scott Findlay from a range of three invoices and are very happy with the choice we made. The work, which involved removing a twenty plus year old floor mounted boiler and putting in a new wall mounted one was carried out meticulously by Scott Findlay's employees, who were courteous, tidy and very hard working. The job took there days and we are delighted with the result. We are very happy to recommend Scott Findlay for this type of work.
Customer in Edinburgh Posted on 12/06/2023 , work completed 09/06/2023
The trader replied (on 11/09/2023)
Thanks very much for taking the time to leave this lovely review, we're so pleased that you were happy with your new boiler and that you trusted us to do a great job!
Boiler replacement
Customer Service
Quality
Value
Old boiler was needing replaced for an elderly couple in their late 80’s. Claire took time to ensure this could be done with the least amount of upheaval to them. Cameron took the time to explain to my deaf mother what he was going to do. Mark worked quickly and left the area very clean. I can’t recommend them highly enough on the entire customer experience as well as the job completion.
Customer in Edinburgh Posted on 31/05/2024 , work completed 30/05/2024
The trader replied (on 03/06/2024)
Thanks so much for the lovely review, I'm really pleased we were able to make the experience stress free for you and your parents-we realise that some elderly clients can be worried about having a new boiler fitted so we always make sure that we look after them and that they know everything is being taken care of.
10/10 Service - 100% would recommend
Customer Service
Quality
Value
I recently used Scott Findlay for fitting a new boiler, and what a great service they provide. A very quick (next day) visit from one of their team and I had the full quote the following day (and it was the best price I had from four quotes). Their professional communication and constant updates were excellent and the service provided (Gerrard) was absolutely first class. Couldn't recommend them highly enough!
Customer in Edinburgh Posted on 21/03/2025 , work completed 19/03/2025
The trader replied (on 24/03/2025)
Thanks again for this lovely review, happy to help get things back up and running so you have a cosy house and a reliable new Worcester boiler!
Efficient, trustworthy and knowledgable!
Customer Service
Quality
Value
Had to have an old boiler replaced and my heating hadn’t been working for a while, I was really appreciative of the professionalism and kindness/willingness to help of everyone in the business. It was a big job and lots of people were in the house, all very courteous, respectful and did a great job - you would’ve never known they'd ever been here! Everything was perfect from start to finish and everything with the new boiler was checked thoroughly - so I have no issues with anything as a result. Will definitely be using this company for anything related going forward, your teams’ expertise and efficiency was greatly appreciated!
Customer in Edinburgh Posted on 21/02/2025 , work completed 20/02/2025
The trader replied (on 24/03/2025)
It's so good to hear that we made the process easy for you and that everyone in the team lived up to expectations, that's what we aim for! We'd be delighted to help with any plumbing or heating works in the future so please always get in touch if you need help or advice.
Thank you for installing our new boiler and radiators - we are really happy with the installation
Customer Service
Quality
Value
Thank you for installing our new boiler and radiators - we are really happy with the installation & just starting to get used to all the different controls & heat settings Your installation team are a credit to you - they were reliable, polite, helpful & worked hard plus they left the house nice & tidy. And thank you for the lovely flowers too - it was a nice touch :-)
flojo99 Posted on 16/02/2017 , work completed 16/02/2017
Excellent work
Customer Service
Quality
Value
Company were efficient, tidy pleasant and friendly.
Which? Trusted Traders Consumer Posted on 21/06/2017 , work completed 21/06/2017
Friendly, reliable, efficient and go the extra mile
Customer Service
Quality
Value
Helped me with my insurance claim for a new boiler and installing the new boiler. A very personal service. They always return phone calls and e-mails very quickly and are extremely reliable. Also taking the time to explain options. Very happy to recommend to others
Alison Coull Posted on 06/12/2017 , work completed 06/12/2017
Replacement Gas Bolier
Customer Service
Quality
Value
I needed to replace our 15 year old boiler and having done some research I obtained quotes from 3 firms (one national and two local). There was roughly £400 difference between lowest and highest but I opted for Scott Findlay (not quite the cheapest quote) for the following reasons: I try to use local trade where possible Overall feedback is very good Appears on which 'Trusted Trader' website Recommended Worcester Bosch Group installer Clarity on the installation process but also (very importantly as it transpired) advised of potential issues - only one of the three that did. From initial quote to final commissioning of the boiler I spoke to / met six people from the business - two office based, Scott Findlay who quoted, the installer and then two follow up visits re testing the gas pressure coming into my house - each person was very professional and helpful / courteous. The boiler was fitted as arranged and the installer tidied up after him. However the gas pressure coming into my house was not sufficient to pass the commissioning test - this was the advice of potential issue Scott advised. To cut a long story short, SGN had to increase the gas flow (at no cost to me) and although a minor inconvenience, I was aware of this so it did not come as a surprise. I understand that if the tests are not carried out correctly and the pressure is too low the guarantee can be invalidated. Sound advice indeed from Scott. Would I recommend or use again - absolutely.
Martin S Posted on 30/04/2018 , work completed 30/04/2018
Too good to be true?
Customer Service
Quality
Value
Nope! They truly deserve a 5-star rating. Efficient and exactly on time. Initial quote visit for boiler replacement was very helpful and unpressured. Quote delivered promptly, and was thorough and informative. Work carried out - and spotlessly cleared up after - in a timely way, and by a friendly and knowledgeable engineer. Such a pleasure working with these guys compared to the normal hassle and worry of getting work done. Highly recommended.
North Posted on 10/08/2018 , work completed 10/08/2018
Excellent service throughout
Customer Service
Quality
Value
Having got several quotes, Scott Findlay were by far the most engaged and professional. They delivered a first rate service throughout our boiler upgrade and their whole team were very impressive. We got updates at the end of each day and they tidied up well. I would certainly recommend Scott Findlay and the excellent service they provide.
Gavin Park Posted on 20/08/2018 , work completed 20/08/2018