Endorsed by Which?

Scott Findlay Plumbing & Heating Ltd

5.0

113 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Edinburgh's largest family run, trusted, Plumbing & Heating Engineers. Scott Findlay began as a sole trader and has built up the business over the past 30 years, now employing 13 plumbing and heating engineers covering the whole of the city.
We offer convenient one hour arrival slots to make things easy for you and all works are fully insured & guaranteed for 12 months.

Fully Gas Safe registered, providing all types of heating and plumbing work from complete boiler and central heating installations, through to the smallest of repairs.

We are Worcester Bosch Accredited Installers and Edinburgh's largest independent domestic installer of Worcester boilers.

Services:

- Central heating and boiler installation.
- All central heating and boiler repairs and upgrades.
-Smart heating controls.
- Boiler servicing.
- Power flushing
- Landlord's Gas Safety services.
- Supply and fit of flue inspection hatches.
- Cast iron works.
- All general plumbing.
- Bathroom and kitchen works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Bathroom fitters

  • More Services

    • gas safety certificates
    • flue inspection hatches

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
113 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Very smooth boiler installation from Scott Findlay
Customer Service
Quality
Value
Scott Findlay Heating Engineers fitted a new combi bolier in our house, very pleased with the service they provided. From the initial visit to the house from Scott himself, to the various communications with Claire in the office, all first class. The day of the installation went smoothly with minimal disruption, and the team were professional and left the property very tidy at the end of the day. We had confidence in using a local company that specialised in a particular brand of boiler, and were happy with the price quoted. We used the one year interest free option which was very simple to set up and allows us to spread the cost. Would be happy to recommend.
Jonny, Edinburgh Posted on 10/07/2019 , work completed 12/06/2019
New combi boiler installation
Customer Service
Quality
Value
From the initial visit by Scott, I was so impressed by his knowledge, his explanation of the work involved and the fact that he took into consideration that I am partially sighted, suggesting what could be done to help me, that I didn’t feel the need to get a quote from any other company. Although I thought that my elderly radiators would need to be replaced, I was assured this was not necessary at all. (Other companies would no doubt have happily replaced them unnecessarily, adding to the cost!) I was given a very detailed quotation, and kept informed when work would begin. Delivery of equipment was perfectly co-ordinated. The installers Brian and Cammy arrived when expected, were friendly, helpful, very efficient and worked their socks off. The work involved them not only in my kitchen, but also in a bedroom, the loft, under the floorboards, outside and in the garage. Yes, there were a couple of problems, but these were solved in a professional manner. AND they tidied up beautifully afterwards, leaving my home exactly as they had found it. All in all am very happy with the whole process and would definitely recommend this company.
Sandra Posted on 24/11/2019 , work completed 21/11/2019
Replacement Combi Boiler and upgrade of radiators
Customer Service
Quality
Value
From the first visit to the offices of Scott Findlay at Meadowbank to the commissioning of the new boiler, the whole process was carried out in a friendly, courteous & professional manner. All the staff were very helpful and explained fully the requirements for each part of the job. Regular updates were provided, job starting date arranged and text updates of which engineer was coming and when, were a big help. All the friendly engineers respected the requirements of the Covid virus and kept all the work areas clean, tidy and safe. They each provided an excellent standard of work. The new boiler is working perfectly and without hesitation Scott Findlay will be carrying out the annual services and any other additional plumbing & heating work required. Many thanks to all the staff.
Customer in Edinburgh Posted on 04/07/2020 , work completed 03/07/2020
The trader replied (on 15/07/2020)
Thank so much for taking time to leave a review. We're delighted you've been so happy with your installation and all our engineers and really glad that you chose to use a local business too, particularly in these difficult times!
New boiler installed
Customer Service
Quality
Value
We had a new boiler installed recently by Scott and his team. Great communications from the office; excellent, friendly engineers who turned up on time and were very informative. Brilliant service from start to finish - highly recommended.
Customer in Edinburgh Posted on 15/10/2020 , work completed 24/09/2020
Excellent work
Customer Service
Quality
Value
This was the first time I had used Scott Findlay and they were very helpful and efficient from first to last. Simon installed my new oil boiler outdoors in an exposed location in challenging weather conditions. His hands must have been frozen, and there was no opportunity for him to come indoors for a warm and a hot drink due to the current restrictions. He was efficient and helpful and took time to explain all the features of the new system. My house is now lovely and warm. I am very pleased with the work and the result
Customer in Midlothian Posted on 07/03/2021 , work completed 03/03/2021
The trader replied (on 09/03/2021)
Thanks very much for the lovely feedback and particularly for your kind words about Simon! He's a fabulous engineer and a really great guy, we know we're lucky to have him.
Excellent company
Customer Service
Quality
Value
Absolutely delighted with the plumbing works I’ve had done by Scott Findlay Plumbing & Heating. It is such a relief to deal with an honest, reliable and very fairly priced firm who turned up when they said they would and carried out excellent work. I would not hesitate to recommend this company to anyone.
Customer in Edinburgh Posted on 01/04/2021 , work completed 31/03/2021
The trader replied (on 19/04/2021)
We're so glad you've been happy; we set out to be a local trusted company with high stands and it's lovely to get this kind of positive feedback. Many thanks for the lovely review!
Worcester Bosch CH boiler installation.
Customer Service
Quality
Value
Excellent company to deal with. Highly professional with good communication from office and high quality tradesmen. From initial assessment, through recommendation, installation and commissioning of boiler, all works completed on time and according to estimate. The office communication is excellent, and the tradesmen do a fine job and are a pleasure to have around the house. We would have no hesitation in recommending Scott Findlay to others.
David in Edinburgh Posted on 21/05/2021 , work completed 29/04/2021
The trader replied (on 21/05/2021)
It was a pleasure working for you David! Thanks very much for the lovely review.
Very professional
Customer Service
Quality
Value
We had our old, inefficient boiler replaced with an up to date Bosch boiler. Throughout, Scott Findlay did their best to accommodate our needs and were easily accessible to discuss the work to be done and when. They tried hard to fit us in to their schedule at a very busy time of the year and we are grateful for that - given the then sudden drop in temperature. The work has now been completed and we are very satisfied with the result. Throughout our dealings with Scott Findlay, we have been impressed with their professionalism in all aspects of our contact with them and would recommend them unreservedly.
Customer in Shropshire Posted on 10/11/2021 , work completed 06/11/2021
The trader replied (on 12/11/2021)
Thanks very much indeed for this lovely review Avril, I'm really pleased that we were able to help!
Boiler Service
Customer Service
Quality
Value
I've just moved to Edinburgh and needed to get the boiler in our new home serviced. I found Scott Findlay's details on the Which Trusted Traders website which is always my first port of call for a new contractor. Every part of the service has been excellent from first contact through to the friendly and helpful engineer who was punctual even on a freezing cold morning.
Customer in Edinburgh Posted on 12/12/2022 , work completed 12/12/2022
The trader replied (on 13/12/2022)
I'm so glad you've been happy with everything, we try incredibly hard to make sure we give first class customer service so it's lovely to hear this feedback and we'll be delighted to help at any point in the future, no matter how small a plumbing or heating issue it may be!
Boiler Replacement
We asked the trader to come and look at our house with a view to replacing the boiler.After the first meeting we then received the written quote and decided to accept this quote one of three.The work was to be carried out at the beginning of November and we were told that it would take 3 days,The trader had their workmen here early on the 31st October and worked hard to have the boiler installed and were complete by the 2nd November. They were very respectful and ensured there was damage to our house and they came across a problem re the pressure and discovered that there was not enough pressure in the house so had SGN here and came back on the 3rd to complete the job. Very pleased with the work and would recommend this firm without hesitation Magdalen Ogilvie
Customer in Edinburgh Posted on 05/11/2023 (Reviewer did not use service)
The trader replied (on 06/11/2023)
Hi, thanks so much for taking time to leave this kind feedback; it was a pleasure to work for you and we're glad that we were able to highlight a problem with your incoming gas supply and get it fixed for you quickly. You can now look forward to a reliable boiler and a cosy winter!