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Scott Findlay Plumbing & Heating Ltd

5.0

113 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Edinburgh's largest family run, trusted, Plumbing & Heating Engineers. Scott Findlay began as a sole trader and has built up the business over the past 30 years, now employing 13 plumbing and heating engineers covering the whole of the city.
We offer convenient one hour arrival slots to make things easy for you and all works are fully insured & guaranteed for 12 months.

Fully Gas Safe registered, providing all types of heating and plumbing work from complete boiler and central heating installations, through to the smallest of repairs.

We are Worcester Bosch Accredited Installers and Edinburgh's largest independent domestic installer of Worcester boilers.

Services:

- Central heating and boiler installation.
- All central heating and boiler repairs and upgrades.
-Smart heating controls.
- Boiler servicing.
- Power flushing
- Landlord's Gas Safety services.
- Supply and fit of flue inspection hatches.
- Cast iron works.
- All general plumbing.
- Bathroom and kitchen works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Bathroom fitters

  • More Services

    • gas safety certificates
    • flue inspection hatches

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
113 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Superb service, superb work
Customer Service
Quality
Value
I came across Scott Findlay after using another plumber to do what should have been a simple job to replace a kitchen tap. That proved to be too much for that individual and i was left with a leaking tap! Subsequently, the firm has done other small jobs and most recently have replaced my combi boiler. Each time, the engineer has arrived exactly on time and done the work professionally and rapidly. The boiler replacement went very smoothly. Brian worked extremely hard over the two days; I was impressed with the way he protected the flat from dust and dirt and the fact he took very little time out for a break. He explained each step as he progressed and then was very patient with me as he went over the working of the new boiler and thermostat in great detail. I would have no hesitation in recommending the firm to others whether it be for a major job like this recent one or a simple one as in the past.
John Honeyman Posted on 21/08/2018 , work completed 21/08/2018
Reliable, efficient and helpful - impressed!
Customer Service
Quality
Value
I recently had a new boiler and 3 new radiators installed in an old top floor tenement flat. I got quotes from various companies - but chose Scott Findlay because of the time he took to explain all the things I needed to consider to make an informed choice. The others told me little and I didn't know enough about the process to ask the right questions. The work started and I was immediately impressed - over the course of the job I had 6 or so different workmen in the flat doing various parts of the job and I can honestly say they were all, without exception, some of the best I've encountered. Why? Because they all took care to answer my questions, make suggestions and explain what they were doing. They were tidy and careful - did a splendid job getting under my old and fragile floorboards with the smallest amount of damage, putting everything back with care and attention to minimise the impact. Scott helped me get my radiators powder-coated (they look fantastic!) and choose fancy valves for them so they look beautiful in the room and fit with the decor. It's rare to find tradesmen who have a good eye for what looks good - and understand why it's important. Their communication was great all the way through and that's another thing that can make these sorts of jobs frustrating and is vital for ensuring there are no misunderstandings. All in all, I was very impressed: great quality boiler and radiators, efficient organisation, fantastic work ethic. I would highly recommend them.
Amanda Barry Posted on 10/11/2018 , work completed 10/11/2018
Excellent service
Customer Service
Quality
Value
Very polite, with prompt attention and competitive prices. I was delighted with the whole experience of the installation of two boilers in two properties. Thank you for your helpful attitude and for making it stress free!
Customer in Edinburgh Posted on 05/03/2019 , work completed 30/11/2018
Efficient and excellent service
Customer Service
Quality
Value
Scott and his team went out of their way to make sure the work at my property was completed efficiently. New bolier fitted, new radiator, nest and a bathroom sink. Would highly recommend.
Customer in Edinburgh Posted on 05/09/2019 , work completed 28/08/2019
Replacement Gas Bolier
Customer Service
Quality
Value
Second time I've used Scott Findlay for a boiler replacement - initially for my own house in Feb 2018 and now for my son's new flat Sept 2019. Scott assessed what was required, quoted and then arranged for his team to complete the works. This time we had an additional requirement as we asked Scott if the existing radiators could be replaced but that when removing the old radiators could he allow us a week before fitting the new ones so we could wallpaper behind where the radiators were to be installed. Scott duly complied and the new combi boiler and radiators are installed and running well. I've no hesitation recommending Scott Findlay Plumbing and Heating Ltd.
Martin Stobbart Posted on 07/11/2019 , work completed 26/09/2019
Shower leak and dripping taps
Customer Service
Quality
Value
When water appeared leaking from the ceiling in my downstairs bathroom my heart sank. The suspect was my upstairs shower which had been the culprit 3 years before. It had taken months to trace the problem (leaking pipe at the back of the shower) and had cost a lot of money to fix. Here we were in lockdown. I checked sites such as this and picked Scott Findlay. They were operating during the crisis and had excellent reviews. Clare could not have been more helpful in organising a prompt visit. Kevin came and within minutes had diagnosed the problem, a sealant leak which could be easily (and cheaply) sorted. He fixed the leaking tap in the downstairs bathroom so that I could use that until he returned to fix the shower. Kevin came in with PPE on including mask, gloved and foot coverings, all the right things to wear (I should know, I work in public health). I cannot recommend them highly enough, friendly, efficient and great value. I won't need to look for a plumber again, I know who to go to.
Customer in Edinburgh Posted on 14/05/2020 , work completed 14/05/2020
The trader replied (on 19/05/2020)
Hi Lesley, thanks so much for the really lovely review, it's been a pleasure working for and happy to help in the future (although fingers crossed you'll not need us any time soon!)
Replacement boiler installation
Customer Service
Quality
Value
Scott Findlay replaced the existing boiler and water heating system with a new combiner's boiler. Their work was efficiently carried out with little disruption and no mess, leaving the property as though it had not been touched during a major re-plumbing job. Their engineers were courteous and worked well with the social distancing rules in place in the day, wiping down surface touched with disinfectant wipes at the end of each day. On completion of the job the operating instructions for the newly installed system with efficiently and concisely explained. I thoroughly recommend Scott Findlay's services.
Customer in Aberdeenshire Posted on 24/06/2020 , work completed 23/06/2020
The trader replied (on 15/07/2020)
Thanks so much for the kind feedback John, very much appreciated! I'm really glad you felt safe during this difficult time.
A new gas boiler
Customer Service
Quality
Value
The company were so easy to deal with, yet totally professional. In doing a gas inspection of my flat, they had to condemn the boiler. I asked them foe a quote, which I thought was reasonable. Setting up the appointment was quick, and the work was carried out cleanly and professionally. They also found that a new pump was needed, but that's not surpring after 20 years. I'm happy to recommend this company to anyone.
Customer in Edinburgh Posted on 06/10/2020 , work completed 02/10/2020
Great company
Customer Service
Quality
Value
We recently had a brand new combi boiler and nest fitted by Scott Findlay plumbing and heating engineers Ltd after a family recommendation. From start to finish the service that was provided was 1st class, every individual we encountered was punctual and efficient. Simon who came out to give us a quote was extremely knowledgeable and very thorough and provided us we many different options. The two engineers Kenny and Brian who relocated and installed the boiler and lastly Brian who commissioned and provided the finishing touches were very professional and had a wealth of knowledge that allowed a seamless and pleasant process. With the current COVID 19 pandemic around I was a little nervous but everyone that entered our house were fantastic, they kept their distance, face mask were worn and followed government guidelines on keeping themselves and my family safe. We are extremely satisfied with the service and experience provided and we would not hesitate to recommend and use Scott Findlay plumbing and heating engineers again for future needs.
Customer in Midlothian Posted on 19/10/2020 , work completed 16/10/2020
The trader replied (on 21/10/2020)
Thanks so much, we hugely appreciate your kind reviews. We're delighted you've been so pleased with your new boiler and our service. I've passed your thanks on to the team too!
central heating installation
Customer Service
Quality
Value
From initial enquiry to completion of the job, Scott Findlay and his team were reliable friendly very helpful and adaptable. The finished job was to a very high standard and they were full of helpful advice in response to my endless questions. I would have no hesitation in recommending them.
Customer in Edinburgh Posted on 05/03/2021 , work completed 26/02/2021
The trader replied (on 15/03/2021)
Thanks very much for the lovely review. We're genuinely always delighted to hear such great feedback, it's so important to us that our customers feel we've reached the standards we aim for.