Secure A Home Ltd

I contacted Secure A Home for a quote for new windows and front door on my parents behalf for their bungalow. They were understanding to their needs, caring and professional throughout. The quote was thorough and all questions we had answered in a timely manner. The dates given for installation were kept to with Austyn and Josh being on time each day. The installation went well and nothing was too much trouble, they were respectful of my parent’s property and tided up each day before they left (they even had their own hoover). The windows and door look beautiful and my mum hasn’t stopped smiling all week, we are so happy we found Secure A Home and would not hesitate to use them again or recommend them to others. Thank you

Our second job done by this company. I couldn't rate them highly enough. The job was removing an old conservatory. Redoing brickwork. Replacing with an all weather roof and new windows and frames etc. But this is just a snapshot of the fantastic work done. Nothing was too much trouble. So clean, tidy and helpful.

Secure A Home (SAH) replaced our Patio Door and our Front Door last year (2022). As they did an excellent job with these, we asked SAH to replace all our windows, a side door, fascias, soffits and guttering. We knew this would be a fairly large and disruptive job, but the SAH team handled everything and kept the disruption to a minimum. It was a real stress-free experience. The quality of the work carried out was excellent. You could tell they took pride in what they did and we were especially impressed with the effort they put into those small but very important finishing touches. Even though the weather was poor at times, they just pushed on and delivered to the scheduled timescale. The work was also completed within the quoted price. They cleaned and cleared up at the end of every day so it didn’t feel like you were living in the middle of a building site at the end of the day. The whole process from the initial contact, the survey, product selection, installation and payment was very painless. They kept us informed at every stage and just got one with it. You could tell that they worked really well together as a team. All the products are fully guaranteed. We contacted SAH regarding a small front door issue installed last year and they came out straight away and fixed it. So there doesn’t appear to be any issue with their after service. One point to note, payment is made by bank transfer only. We have already recommended them to a friend.

We are repeat customers and we couldn’t recommend them enough. From making contact with Jess in the office to aystin coming and completing the works we cannot say a bad word about them. They are polite, clean, tidy, professional. We had 5 upvc windows and a new door replaced and they have been fitted really well. On the plus side my house no longer drops below 16oc at night whereas with the old windows it was dropping to 12oc at night so that is a massive difference for us. Highly recommend the company

We’re repeat customers - Secure A Home replaced our conservatory roof last year. We were so pleased with the work they did and the quote they gave us that we asked them to undertake the conversion of our existing garage into a utility room, which required a window and two doors. Really delighted with the end result, and the company is a pleasure to work with. Customer satisfaction is top of their priorities - recommend 100% for any project.

There is nothing bad to say about this company. This is the 3rd time I have used Secure a Home for my windows and doors. Quotes are prompt and have a full description of the work to be carried out. Communication all the way through is excellent. Work was completed on the day given, they arrived on time and left the site clean and tidy. The team are friendly and very professional, taking time to explain what they will be doing and how to operate the doors and windows once installed. Prices were as quoted and and very competitive. I did have a problem with a door handle more than a year after it was installed, it was a faulty part so nothing to do with the installation, they came the following day, changed the handle and no charge was made, just profuse apologies for the inconvenience. It’s unusual to find companies as good as this one, they are outstanding. The work is excellent, the team are professional the prices are good. Highly recommend.

Contacted Secure A Home for advice on replacing a window. The adviser was helpful, knowledgeable and was able to provide what was needed. It was easy to arrange a suitable date for installation. The fitter arrived on time. He was polite, careful, efficient and professional. When all was completed he cleared up so there was no dust etc. Would not hesitate to use Secure a Home again.

From start to finish all the team from 'Secure A Home' worked to a very high standard and has offered 100% customer satisfaction. From the day Austyn came out to quote for the work they were superb, professional, tidy, with nothing too much trouble and the end product is amazing I am delighted with my new Cream Windows and Doors. I highly recommend 'Secure A Home' I would defiantly use them again.

I had two doors and three large windows replaced. Two of the windows were very complex and demanding. The price was very competitive and completion dates met. Costs were made clear and adhered to. The work was approached with great planning and care. The finishing was meticulous and clearing up was carried out as the job progressed. Everyone was courteous and friendly making the whole experience a happy one.

Secure a Home fitted a new bay window for us. It was a whole day job and they never stopped working all day. Could not fault them. From the first contact to make an enquiry through to the home visit, quote, setting up the work and through to completion of the work they have been amazing. Superb customer service. Great communication. The finished work was amazing. Happy with the price we paid. Great email communication for questions and paperwork and payment arrangements. Would not hesitate to have them back for more work on our property. Courteous. Professional. Nothing too much trouble. Happy customers. Amazing local company who delivered exactly what they promised.