Endorsed by Which?

Senior Stairlifts Ltd

5.0

124 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

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About

At Senior Stairlifts, we’re dedicated to providing trusted, high-quality stairlifts designed to enhance your mobility and independence at home. Our comprehensive services include expert installation, routine servicing, and reliable repairs to ensure your stairlift remains in optimal condition.

From your initial inquiry to professional installation, we guide you every step of the way, ensuring a seamless experience. Our team offers honest advice, transparent pricing, and a commitment to excellence, making your decision easier.

Why choose us?
✔ Safe & Reliable Stairlifts – Professionally installed and serviced
✔ Expert Servicing & Repair – Keeping your stairlift in peak condition
✔ New & Reconditioned Options – Affordable solutions to fit your needs

Regain your freedom and confidence. Contact us today!

https://seniorstairlifts.co.uk/

0800 995 6019

What we do

  • Disability and mobility

    • Stairlifts
    • Stairlift Engineers
  • More Services

    • stairlift installation
    • stairlift buy back
    • stairlift service

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
124 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great job
Customer Service
Quality
Value
Brilliant job by reece and jonny i would definitely recommend senior stairlifts. Thanks again top job
Customer in Stockton-on-Tees Posted on 11/06/2026 , work completed 11/06/2026
The trader replied (on 12/06/2026)
Thank you for the brilliant review! We're so pleased to hear Reece and Jonny did a top job for you. They'll both be really chuffed to read this! Thanks so much for recommending us. We wish you all the best!
Great company
Customer Service
Quality
Value
I'm very pleased with the two stairlifts reece has fitted for me. He was polite and efficient and left no mess in my house. I would definitely recommend senior stairlifts to anyone
Customer in South Yorkshire Posted on 08/06/2026 , work completed 08/06/2026
The trader replied (on 12/06/2026)
Thank you so much for your wonderful review! Fitting two stairlifts is no small job and we're really pleased to hear Reece delivered such a smooth and tidy experience throughout. He'll be absolutely delighted to read this and we'll make sure he knows. Thanks so much for recommending us. We wish you all the best!
Stairlift fitted. I am independent again!!!
Customer Service
Quality
Value
Stairlift fitted. Engineer Ollie. Extremely efficient and respectful of my home.Explained and demonstrated the workings.Totally satisfied Job done. and highly recomended.
Customer in Staffordshire Posted on 02/06/2026 , work completed 02/06/2026
The trader replied (on 12/06/2026)
Thank you for your review! We're really pleased to hear Ollie did a fantastic job and took such good care of your home throughout. Taking the time to explain and demonstrate everything properly is so important to us, and it's great to hear that came through. Ollie will be really pleased to read this! Thanks so much for recommending us. We wish you all the best!
Good job done
Customer Service
Quality
Value
Stairlift installed. Service excellent from start of process to end. Staff were polite and helpful in my final decision. Ollie installed the lift much faster than I expected and cleared up as he went along. All in all I am very impressed with the service given by this company and have no hesitation in strongly recommending them, based on my experience with them throughout the process.
Customer in Redcar and Cleveland Posted on 01/06/2026 , work completed 01/06/2026
The trader replied (on 12/06/2026)
Thank you so much for your wonderful review! It's really lovely to hear that the whole experience, from your very first enquiry through to installation, left such a positive impression. Ollie will be really pleased to read your kind words and we'll make sure he sees this. Getting the job done efficiently and leaving everything clean and tidy is exactly the standard we hold ourselves to, so it's brilliant to hear that came through. Thanks so much for recommending us so strongly. It means a great deal to the whole team. We wish you all the best!
Stair lift removal
Customer Service
Quality
Value
I have just had an unused stairlift removed from my home, Tony who carried out the work was professional, on time, tidy, and gave good advice, not something you experience a lot these days, and payment received the same day, well done, would recommend this company and their employees.
Customer in Peterborough Posted on 01/06/2026 , work completed 01/06/2026
The trader replied (on 12/06/2026)
Thank you so much for your lovely review! We're really pleased to hear Tony looked after you so well and that the whole process was straightforward from start to finish. You're right that genuine professionalism and good honest advice can be hard to come by, so it means a lot to hear that Tony delivered exactly that. He'll be really chuffed to read this! Thanks so much for recommending us and the team. We wish you all the best!
Installed a stairlift
Customer Service
Quality
Value
Just had a refurbished stairlift fitted by Senior stairlifs. The engineer "Ollie" telephoned with an ETA. Arrived on time, explained what he would be doing and that there would no mess for me to clean up. The entire job took about 1 1/2 hours, then Ollie demonstrated how to use the stairlift. He was very professional throughout. I would recommend this firm to others.
Customer in Merseyside Posted on 28/05/2026 , work completed 28/05/2026
The trader replied (on 29/05/2026)
Thank you for your kind review. We're delighted to hear that Ollie provided such a professional service and kept you informed throughout the installation. We'll be sure to pass your comments on to him. Thank you for choosing Senior Stairlifts and for recommending us to others!
Great Job
Customer Service
Quality
Value
Very efficient, very clean and very helpful.
Which? Trusted Traders Consumer Posted on 26/05/2026 , work completed 14/05/2026
The trader replied (on 29/05/2026)
Hi, thank you for your kind review. We're happy to hear that we did a great job for you!
I absolutely love my new stairlift and would highly recommend the company.
Customer Service
Quality
Value
I found the company through Google, and within half an hour they had already contacted me. The very next day they sent out a surveyor, and within just four days my stairlift was installed. They gave me lots of options to choose from and there was absolutely no pressure at any stage, which made me feel very comfortable and confident in my decision. The workman, Reece, arrived on time and worked quietly and efficiently throughout. He was always patient, polite, and made sure I was completely happy before he left.
Which? Trusted Traders Consumer Posted on 26/05/2026 , work completed 06/05/2026
The trader replied (on 29/05/2026)
Thank you for your wonderful review. We're delighted to hear that you had such a positive experience from your initial enquiry right through to installation. Providing honest, no-pressure advice is incredibly important to us, so it's great to know you felt comfortable and confident throughout the process. We'll be sure to pass your kind comments on to Reece. Thank you for choosing Senior Stairlifts!
Ollie didn't waste a minute...
Customer Service
Quality
Value
Ollie came to service my stairlift after two years of use. There was nothing to complain about in those two years and nothing to complain about Ollie's work. It was a service done with good manners and no idle chatter from him though probably from me as I offered him a cold drink and mini magnum due to the heat outside.. I can't comment on the work done as I'm not qualified but when I next used it, the lift was certainly quieter. Ollie didn't waste a minute and was very polite and friendly. I hope to see him again - in another scheduled visit. He rang before he came and was on time with his forecast arrival. Ollie is a credit to the company ... give him a raise !!!
Customer in Kingston upon Hull Posted on 22/05/2026 , work completed 26/06/2022
The trader replied (on 29/05/2026)
Thank you for such a lovely review. We're delighted to hear that your stairlift has served you so well over the past two years and that Ollie provided another great experience during your service visit. We'll be sure to pass on your kind words to him! Thank you for choosing Senior Stairlifts, and we look forward to seeing you again at your next scheduled service.
Great job!!
Customer Service
Quality
Value
Darren our stair lift fitter was lovely. Did the job fast. He made sure I was safe,happy and confident before he left. Would recommend 100%
Customer in Leicester Posted on 18/05/2026 , work completed 18/05/2026
The trader replied (on 29/05/2026)
Hey! Thank you for the very kind review. We're so happy to hear that Darren did the job fast and he ensured you were happy, safe, and confident before he left. Thank you for the recommendation.
I absolutely love my new stairlift and would highly recommend the company.
Customer Service
Quality
Value
I found the company through Google, and within half an hour they had already contacted me. The very next day they sent out a surveyor, and within just four days my stairlift was installed. They gave me lots of options to choose from and there was absolutely no pressure at any stage, which made me feel very comfortable and confident in my decision. The workman, Reece, arrived on time and worked quietly and efficiently throughout. He was always patient, polite, and made sure I was completely happy before he left.
Which? Trusted Traders Consumer Posted on 11/05/2026 , work completed 06/05/2026
The trader replied (on 15/05/2026)
Thank you for taking the time to leave such a lovely review. We're so pleased to hear that from your first enquiry through to installation, everything was smooth, quick, and stress-free for you. Providing honest, no-pressure advice is really important to us, so it's great to know you felt comfortable and confident throughought the process. Reece will be delighted to hear your kind comments, and we're glad he made such a positive impression and ensured everything was completed efficiently while taking the time to make sure you were happy before leaving. Thank you again for choosing Senior Stairlifts!
Removal of Stairlift
Customer Service
Quality
Value
Senior Stairlifts recently removed a stairlift that was no longer needed. As a company, we would be delighted to recommend them from the first contact through to completion. Rachel who I spoke with in the office on a couple of occasions was extremely professional, kind and friendly to chat with and explained everything I needed to know. It was Carl who came to remove the stairlift and was prompt, efficient, pleasant to have in the house and did an excellent job taking care to ensure that everything was left clean and tidy. The removal was very efficiently done. We were kept in touch about the times of the visit as promised. We were given a very fair price for the stairlift which we know will now have it's component parts put to good use to help someone else. Thank you Senior Stairlifts, we highly recommend you.
Customer in Rhondda Cynon Taff Posted on 11/05/2026 , work completed 06/05/2026
The trader replied (on 15/05/2026)
Thank you so much for your kind review and recommendation. We're delighted to hear you had such a positive experience with us from your first contact right through to the completion of the removal. Rachel will really appreciate your lovely comments, and we're pleased she was able to make the process clear and straightforward for you. We're also glad Carl provided an efficient and tidy removal service while keeping everything stress-free on the day. It's wonderful to hear you were happy with the price offered, and we're proud that the stairlift components will go on to help someone else in the future. Thank you for choosing Senior Stairlifts.
Friendly, Efficient company.
Customer Service
Quality
Value
Great friendly conversations from the first phone call. Really fill you with confidence. No hard sell whatsoever, just listen to your needs and advise. Got what I thought was a good price for exactly what we wanted. Reece who fitted on the day worked extremely hard and demonstrated thoroughly with myself and my 89 yr old father. He left the work area spotless. Everything completed on time at good standard and the people are extremely helpful.
Customer in Greater Manchester Posted on 29/04/2026 , work completed 27/04/2026
The trader replied (on 01/05/2026)
Thank you so much for your kind words! We're really pleased to hear that you felt comfortable and confident from the very first call. That's exactly the experience we aim to provide, with honest advice and no pressure. It's great to know you were happy with the price and that everything met your expectations. We'll be sure to pass your lovely feedback on to Reece as well; he will really appreciate it! Wishing you and your father all the best, and if you ever need anything in the future, we're here to help!
New Stairlift
Customer Service
Quality
Value
Thank You Jordan & Darren for fitting our New Stairlift so soon after our old one broke down. Great Friendly Professional Service
Customer in West Midlands Posted on 20/04/2026 , work completed 20/04/2026
The trader replied (on 24/04/2026)
Hello, thank you so much for leaving a glowing 5 star review on our Which? page. We're so happy to hear that Jordan and David fitted your new stairlift efficiently and professionally. Thank you for your kind words.
Excellent Service
Customer Service
Quality
Value
The person who contacted me and carried out the survey was Thomas. Engineer who completed the Job was Aaron. Both turned up on time. Both very professional, helpful and hard working to complete the job
Which? Trusted Traders Consumer Posted on 07/04/2026 , work completed 31/03/2026
The trader replied (on 08/04/2026)
Thank you for your lovely review, we really appreciate it. It’s great to hear that both Thomas and Aaron provided such a positive experience from start to finish. We’re pleased that everything ran smoothly and that the team were professional, helpful, and efficient throughout. I’ll be sure to pass your feedback on to them; they’ll be glad to hear it. Thank you again for choosing us
Senior Stairlifts
Customer Service
Quality
Value
Aaron arrived on time, introduced himself, and he was very polite. Aaron worked nonstop despite me offering him a drink on more than one occasion, he politely declined and carried on Aaron demonstrated how the lift operated with emphasis on the safety features, including the manual procedure if the stairlift failed, using the handheld tool and asked me to operate the lift to ensure I fully understood his instructions by using the arm-mounted controls Aaron explained how the remote controls worked to both my son and me. Aaron mounted the remote control housings adjacent to the two-way light switches at the top and bottom of the stars making it easy to locate and use. Aaron emailed me the completed invoice showing that I had paid in full Aaron is a credit to your company.
Customer in South Yorkshire Posted on 02/04/2026 , work completed 30/03/2026
The trader replied (on 08/04/2026)
Thank you so much for your detailed review. It really means a lot to us. We're so delighted to hear that Aaron made such a positive impression. It's great to know he took the time to ensure you felt fully confident using the stairlift, especially going into depth explaining the safety features and controls. I'll be sure to pass your kind words on to him, he'll really appreciate it.
Exceptional Company
Customer Service
Quality
Value
We recommend Senior Stairlifts as highly as possible. In every way they have been exceptional from the first call of the representative, the following survey and finally the installation. The engineers worked patiently, tidily with obviously high standards of workmanship. They also gave us valuable advice on a placement of the chair. We did have a problem following installation and this was dealt with promptly and expertly with follow up calls. We have a 3 storey house which is now we hope future proofed for our use into the future. Do not hesitate to use this company, we are sure you will not be disappointed .
Customer in Southampton Posted on 22/03/2026 , work completed 18/02/2026
The trader replied (on 10/04/2026)
Hi there, thank you so much for your review. We're so happy to hear that after the service we provided you, you recommend us highly! Our engineers are trained to work with high standards, and we're glad that reflected here. We also aim to address any problems that arise as quickly as possible, so we're glad that was reflected as well. Thank you for your review and recommendation it really means a lot to us.
Impeccable Team
Customer Service
Quality
Value
An absolute pleasure to do business with from start to finish. No pressure at all and friendly, competent, diligent helpfulness permeates the whole organisation. Our stairlift installation was designed and installed with care and concern, it tones in better than we ever thought it would with the staircase and operates smoothly and quietly. A big thankyou to you all and congratulations, your Company really is a breath of fresh air.
Customer in North Yorkshire Posted on 18/03/2026 , work completed 13/03/2026
The trader replied (on 20/03/2026)
Thank you so much for your kind words; it truly means a lot to the whole team! We’re delighted to hear that your experience felt relaxed and pressure-free from start to finish, as that’s exactly what we aim for with every customer. It’s especially great to know that the stairlift blends in so well with your staircase and is running smoothly and quietly; that attention to detail is something we take great pride in. We’ll be sure to pass your lovely feedback on to everyone involved in your installation.
Great work and fast
Customer Service
Quality
Value
Absolutely amazing work very clean and tidy all explained very well would recommend him for anybody .greatjob
Customer in West Midlands Posted on 13/03/2026 , work completed 16/02/2026
The trader replied (on 20/03/2026)
Hello, thank you so much for your kind review. We're so pleased to hear that you valued our amazing work, and the engineer who visited you was able to explain the model well and cleaned up.
Very impressed by Senior Stairlifts.
Customer Service
Quality
Value
We opted for this company after having been disappointed by our initial choice of supplier. Whilst initially frustrated with the timescales for manufacturing, the communication with the company was excellent. The survey was very comprehensive. Fitting was very impressive - with an emphasis on precision & programming of the seat balance & travel along the rail. Final tuning to ensure my exact fitting was thorough & impressive. Steve & Jordan impressed us with their product knowledge, attention to detail &, of great importance to my wife, fully respectful of our property - including a thorough vacuuming before they left. No qualms in recommending this company. The fitters were exceptional &, assuming the product/system is as good, then I will be sitting pretty.
Customer in Central Bedfordshire Posted on 05/03/2026 , work completed 03/03/2026
The trader replied (on 06/03/2026)
Hello! Thank you so much for leaving such a thorough and glowing review for us. We're so happy to hear that we were able to help you and your wife out after being disappointed by another company. We always go the extra mile for our customers, and we're glad we reflected that here. We will pass on your kind words to both Jordan & Steve
Fantanstic Work
Customer Service
Quality
Value
Had a New Stairlift fitted, but a part had failed on it. Senior Stairlifts were very efficient. Great at explaining the job throughout. Douggie was fantastic on they job.
Which? Trusted Traders Consumer Posted on 17/02/2026 , work completed 16/02/2026
The trader replied (on 24/02/2026)
Hello! Thank you so much for leaving a kind review. We're pleased to hear that Dougie was fantastic on the job and managed to help with the stairlift.
Very satisfied with excellent trader
Customer Service
Quality
Value
Very professional from start to finish. No pressure to buy. When we decided the work was done quickly and efficient and everything was left in excellent order
Which? Trusted Traders Consumer Posted on 11/02/2026 , work completed 09/02/2026
The trader replied (on 13/02/2026)
Thank you for your kind review. We’re pleased to hear you found the service professional from start to finish, with no pressure and a smooth, efficient installation. We really appreciate your feedback.
Professionalism of senior stairlifts
Customer Service
Quality
Value
2 fitters Rhys and Elida. Both worked clean and tidy and very pleasant. Very happy with what they have done
Which? Trusted Traders Consumer Posted on 11/02/2026 , work completed 04/02/2026
The trader replied (on 13/02/2026)
Thank you for your lovely review. We’re really pleased to hear Reece and Eilidh were clean, tidy, and pleasant, and that you’re happy with the work carried out.
Excellent service
Customer Service
Quality
Value
Our stairlift was fitted two weeks before Christmas. The engineer was both efficient and very pleasant. It was speedily fitted and we were then shown how to use it. It has been a great boon, helping me access upstairs easily - it is in constant use now!
Customer in Warwickshire Posted on 31/01/2026 , work completed 11/12/2025
The trader replied (on 06/02/2026)
Hello, thank you for your kind review. We're so pleased to hear about your stairlift fitting and that the engineer was speedy and professionally fitted.
Fitting
Had Jason call at mine today to install my stairlift, arrived on time with no issues job carried very professionally no mess at all. was shown how to work the stairlift all done and dusted in less than an hour and half would recommend to anyone.
Customer in West Yorkshire Posted on 28/01/2026 (Reviewer did not use service)
The trader replied (on 06/02/2026)
Hi, thank you for your kind review. Thank you for your kind review. We're so happy to hear that your job was carried out professionally and tidily by Jason.