Endorsed by Which?

Senior Stairlifts Ltd

5.0

93 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

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About

At Senior Stairlifts, we’re dedicated to providing trusted, high-quality stairlifts designed to enhance your mobility and independence at home. Our comprehensive services include expert installation, routine servicing, and reliable repairs to ensure your stairlift remains in optimal condition.

From your initial inquiry to professional installation, we guide you every step of the way, ensuring a seamless experience. Our team offers honest advice, transparent pricing, and a commitment to excellence, making your decision easier.

Why choose us?
✔ Safe & Reliable Stairlifts – Professionally installed and serviced
✔ Expert Servicing & Repair – Keeping your stairlift in peak condition
✔ New & Reconditioned Options – Affordable solutions to fit your needs

Regain your freedom and confidence. Contact us today!

https://seniorstairlifts.co.uk/

0800 995 6019

What we do

  • Disability and mobility

    • Stairlifts
    • Stairlift Engineers
  • More Services

    • stairlift installation
    • stairlift buy back
    • stairlift service

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
93 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Carl - Removals
Customer Service
Quality
Value
Had Carl come today to remove the stairlift. What a lovely guy. Pleasant and polite. Nothing was too much trouble for him. Great service. Definitely recommend him.
Customer in Medway Posted on 10/09/2025 , work completed 10/09/2025
The trader replied (on 11/09/2025)
Hello. Thank you for your kind review. We're so pleased to hear that Carl removed the stairlift whilst providing excellent service to yourselves. Thank you for your recommendation.
Nearly perfect
Customer Service
Quality
Value
Unfortunately after he left, the power circuit popped. Seems a wire was left loose in the power switch when the stairlift was disconnected. Otherwise fine.
Customer in North Yorkshire Posted on 10/09/2025 , work completed 08/09/2025
The trader replied (on 16/09/2025)
Hi there, We’re very sorry to hear about the trouble you experienced. We appreciate your feedback and hope everything is working well now. We're pleased to hear that other than that everything was okay. Thank you for sharing your experience.
Friendly and efficient
Customer Service
Quality
Value
Carl (removals) was absolutely brilliant when he came to remove our stairlift last week. He was very friendly, efficient and even braved the spiders in our quite old house. I'd definitely recommend him!
Customer in Somerset Posted on 07/09/2025 , work completed 04/09/2025
The trader replied (on 08/09/2025)
Hello, thank you for your kind review. We're so pleased to hear that Carl was able to efficiently remove your stairlift whilst braving spiders! Your recommendation means a lot. Thank you.
Fast and very efficient
Customer Service
Quality
Value
Carl (removals) was extremely efficient, friendly, and professional. His confident manner was pleasing and reassuring. He removed the stairlift from our Dad's house, which, for my sister and me, was sad, but Carl really cheered us up with his happy, friendly manner. I would highly recommend this service without question. Well done, Carl, and thank you.
Customer in West Midlands Posted on 04/09/2025 , work completed 04/09/2025
The trader replied (on 10/09/2025)
Thank you so much for your thoughtful review. We’re delighted to hear that Carl was able to make the process smooth and reassuring for you during what was understandably an emotional time. His friendly and professional manner is exactly what we strive for, and we’ll be sure to share your kind words with him. We truly appreciate your recommendation and are grateful you chose us to help.
Very happy
Customer Service
Quality
Value
Chris was a complete gentleman, from initial repair to providing us with a new lift, speedy service, and we would highly recommend Senior Stairlifts
Customer in Essex Posted on 03/09/2025 , work completed 03/09/2025
The trader replied (on 05/09/2025)
Hi, thank you for your kind review. We're so pleased to hear that Chris was professional and a gentleman from his initial visit all the way through to the installation. We always aim to be speedy for our customers, and we're pleased to hear we met those standards for you. Thank you for your recommendation.
What a clever man he was
Customer Service
Quality
Value
Rhys was a clever man completing the stairlift and he was very polite and knowledgeable. Generally nice man.
Which? Trusted Traders Consumer Posted on 02/09/2025 , work completed 27/08/2025
The trader replied (on 02/09/2025)
Thank you so much for your kind words! We’re delighted to hear that Reece provided you with such a positive experience. We’ll be sure to share your feedback with him, it will mean a lot!
Fabulous service
Customer Service
Quality
Value
I needed a stairlift fitted urgently. Reece came to see me and returned the following day to fit the stairlift. He was friendly, helpful, and considerate. I couldn’t have asked for better service.
(your username) Posted on 31/08/2025 , work completed 30/08/2025
The trader replied (on 02/09/2025)
Hello, thank you for your kind review. We're so pleased to hear that Reece fitted the stairlift you needed in an urgent matter. We always aim for speed and precision for our customers.
Carl - stairlift remover
Customer Service
Quality
Value
Carl, who works for Senior Stairlifts, came to remove my mum’s stairlift as, unfortunately, she had passed away. He was personable, professional, and did a quick and efficient job, even using a roller on the carpet to fluff up the pile where necessary. Would highly recommend-thank you, Carl.
Customer in Cornwall Posted on 28/08/2025 , work completed 28/08/2025
The trader replied (on 29/08/2025)
Hi, thank you for your kind review. We're sorry to hear about your mum. It's great to hear that Carl is going the extra mile for our customers and helping to restore the carpet to its normal state whilst uninstalling it in a quick and efficient way.
5 star plus service.
Customer Service
Quality
Value
Contacted Senior Stairlifts to come and check my faulty stairlift. Very pleased with the phone call because of the friendly polite person at the company. He explained call out prices etc and arranged a date for an engineer to call. On the day an engineer "Shaun" called to say he would be calling in 40 minutes. He arrived on time, introduced himself and asked me about the problem with the chair. He checked everything and explained the problem/s he found. I decided to purchase a replacement chair after discussing various solutions. I received a receipt of purchase and also a date for an engineer to call. Two days later I had a phone call from engineer Reece to inform me what time he would call. He arrived on time and got down to work straightaway. Very friendly, knowledgeable and polite. The replacement chair was fitted in no time at all. Reece xplained the controls and watched me use the lift. Overall a very professional and friendly service from both engineers Shaun and Reece, not forgetting my original phone call.
Customer in Cheshire East Posted on 28/08/2025 , work completed 27/08/2025
The trader replied (on 28/08/2025)
Hello. Thank you so much for taking the time to share your experience with us. We're so glad to hear that from your first phone call through to the installation, you felt supported and well looked after. Both Reece and Sean will be pleased to know their friendliness and knowledge made a posotive difference to you. We're glad your new stairlift is working smoothly and that you feel confident using it. If you ever need any other assistance from us, please do reach out!
Fast efficient service
Customer Service
Quality
Value
Carl, the removal guy, phoned an hour before as promised and arrived promptly. Quickly assessed the job and removed the lift and rails within an hour! Pleasant and friendly to deal with. Highly recommend to anyone needing to get a stair lift removed.
Customer in Lancashire Posted on 22/08/2025 , work completed 22/08/2025
The trader replied (on 05/09/2025)
Hi, thank you for your kind review. We're pleased to hear that Carl was quick and efficient in removing your stairlift, as well as giving you an accurate ETA! Thank you for choosing Senior Stairlifts and for your recommendation.
Brilliant
Customer Service
Quality
Value
Stairlift removed by Carl, Absolutely brilliant service ,quick and efficient . Senior stairlifts were great. Very professional from putting in stairlift to removing lift when I no longer needed it. Would highly recommend to anyone. Carl was very efficient and quick.polite.very pleasant to deal with
Customer in South Yorkshire Posted on 22/08/2025 , work completed 22/08/2025
The trader replied (on 22/08/2025)
Hi, thank you so much for your kind words and recommendation! We’re delighted to hear that you were happy with our service from start to finish. Carl and the team always aim to make the process as smooth and stress-free as possible, so it’s wonderful to know we achieved that for you. We really appreciate you taking the time to share your experience.
Excellent service!
Customer Service
Quality
Value
Absolutely fantastic service by Senior Stairlifts! Carl the Engineer rang me when he was half an hour away, turned up when he said he would, and removed 6 stairlifts in record time! Not only that, he removed them so expertly that you would never know that any stairlifts had been fitted- 100% Top Fella, and also had a great attitude! I couldn’t be happier!
Customer in Greater London Posted on 20/08/2025 , work completed 20/08/2025
The trader replied (on 28/08/2025)
Thank you so much for your wonderful feedback! We’re delighted to hear that Carl provided such efficient and professional service, and that the removals were carried out to your complete satisfaction. We’ll be sure to pass your kind words on to him; he’ll be thrilled to know he made such a positive impression. It was our pleasure to help, and we’re so glad you couldn’t be happier with the result!
Fast and great work
Customer Service
Quality
Value
Booked online to remove stairlift left by previous owners. Got everything done smothly. Sue really helped to keep my appointment on time. Surprised by the efficiency and quick removal by Carl. Really impressed just in 30/40 minutes he removed stairlift. Love it ❤️.
Customer in West Midlands Posted on 14/08/2025 , work completed 14/08/2025
The trader replied (on 15/08/2025)
Hello, thank you for your kind review. It's great to hear that you found the process smooth and that Carl was efficient in removing your stairlift.
Stairlift Removal
Customer Service
Quality
Value
Carl was a star, called to say when he would arrive, arrived on time, removed stairlift with no issues/damage, worked his magic on the stair carpet and gave a good tip on getting the carpet looking good again, took bank details, money in account within an hour. Carl is a fantastic employee, you should hang on to him.
Customer in Oxfordshire Posted on 14/08/2025 , work completed 14/08/2025
The trader replied (on 14/08/2025)
Thank you so much for your wonderful feedback! We’re delighted to hear that Carl provided such excellent service, from his punctuality and care in removing the stairlift to his helpful tips for your carpet and quick payment process. We agree that he’s a real asset to our team, and we’ll be sure to share your kind words with him. We truly appreciate you taking the time to share your experience, and we’re glad everything went so smoothly for you.
Stair lift removal
Customer Service
Quality
Value
Got best price for removal of the stairlift so it can be recycled Great customer service from Sue in the office and Carl who arrived on time having phoned To give me estimated times d was a very cheerful professional Removal was quick and Carl was efficient and cleared up any mess leaving the place clean and tidy
Customer in Norfolk Posted on 13/08/2025 , work completed 12/08/2025
The trader replied (on 14/08/2025)
Thank you so much for your kind words! We’re thrilled to hear you were happy with the price and service. Sue and Carl will be delighted to know their efforts made the process smooth and enjoyable for you. We always aim to make stairlift removals quick, efficient, and hassle-free, and it’s great to hear we hit the mark. Thanks again for your feedback!
Successful Stairlift
Customer Service
Quality
Value
The reconditioned lift was made and fitted in the time scale suggested. The work was carried out by Jordan and Steven very efficiently. Very little mess and cleared up after themselves. They they explained use of lift to me and any other matters. I was fully satisfied with the way they dealt with.
Which? Trusted Traders Consumer Posted on 13/08/2025 , work completed 16/07/2025
The trader replied (on 14/08/2025)
Thank you for your lovely review. It's great to hear that our reconditioned lift has made a good difference to you, and Jordan and Steve both worked efficiently to get it installed in the time scale that was promised.
Would recommend
Customer Service
Quality
Value
I am very pleased with the stairlift installed by Daniel by senior, very pleasant young man and did a great job. The stairlift makes life a lot easier. Darren at the office is extremely helpful and I would recommend this company to anybody looking to install a stairlift.
Which? Trusted Traders Consumer Posted on 13/08/2025 , work completed 06/08/2025
The trader replied (on 14/08/2025)
Hi, thank you so much for your kind words and wonderful feedback. We're delighted to hear that Daniel did such a great job with your stairlift installation and that it's already making life easier for you. We'll be sure to pass on your feedback, they'll be thrilled to know they made such a positive difference. We truly appreciate your recommendation and are always here if you need anything in the future.
Carl from Removals
Customer Service
Quality
Value
Excellent service. Carl removed our stairlift quickly and efficiently. He was friendly and professional. Great guy. Thanks Carl.
Customer in West Midlands Posted on 08/08/2025 , work completed 08/08/2025
The trader replied (on 11/08/2025)
Hello, thank you for your kind review. We're pleased to hear that Carl was able to remove your stairlift efficiently and professionally, as we strive to do with all of our services.
Stairlift Removal
Customer Service
Quality
Value
Carl phoned me up one hour before he turned up(as promised)and he was clean,tidy,very polite and did a great job.
Customer in Peterborough Posted on 05/08/2025 , work completed 05/08/2025
The trader replied (on 06/08/2025)
Hello, thank you for your kind review. We're so pleased to hear that Carl completed a great stairlift removal for you, and was polite and tidy.
Efficent
Customer Service
Quality
Value
Had a stairlift fitted, and it was efficiently fitted and i would definitely recommend!
Which? Trusted Traders Consumer Posted on 04/08/2025 , work completed 16/07/2025
The trader replied (on 04/08/2025)
Hello, thank you so much for your kind review! We're glad to hear that the stairlift was fitted efficiently.
Removal of Stairlift
Customer Service
Quality
Value
Carl at Senior Stairlifts promptly rang us an hour before arrival as promised, and when he arrived he was professional and did an excellent job! Highly recommended and extremely pleased with his service.
Customer in Oxfordshire Posted on 01/08/2025 , work completed 31/07/2025
The trader replied (on 04/08/2025)
Thank you so much for your kind feedback! We're glad Carl was able to deliver the prompt, professional service we aim for. It's great to hear that you're so pleased with the work, and your recommendation means a lot to us. If you ever need anything in the future, we're always happy to help!
Carl, Removals
Customer Service
Quality
Value
Carl arrived on time. Was friendly and was quick & efficient. Everything carefully removed, taking care when removing equipment. Polite and professional. Thank you!
Customer in Swindon Posted on 31/07/2025 , work completed 31/07/2025
The trader replied (on 04/08/2025)
Hi, thank you for your kind review! We're happy to hear that Carl provided a friendly, efficient, and careful service. We pride ourselves on being professional and respectful, and it's great to know that came through. Thank you again for your review.
First class!
Customer Service
Quality
Value
Carl/removals I needed a stairlift removing and was so impressed by this company from my initial enquiry. A lovely lady, Sue made arrangements for the lift to be removed and taken away...for no charge. As agreed, Carl called me to advise what time he would arrive and did the work in record time. He was friendly, professional and a total craftsman. Excellent service...!
Customer in Gloucestershire Posted on 31/07/2025 , work completed 31/07/2025
The trader replied (on 04/08/2025)
Hello, thank you for your kind review! We're thrilled to hear that you had such a positive experience with our team. Sue will be delighted to know that her help made the process smooth from the start, and Carl will truly appreciate your praise. We're always happy to help, and it's wonderful to know we provided a service that exceeded your expectations.
Could not fault anything
Customer Service
Quality
Value
The guy who came and did the survey, was fantastic and we were very pleased with the quote and felt very happy and looked forward to the installation. Jordon .. who did the installation was brilliant, so careful and he took time to make sure everything was perfect. A very skilled young man, he will go far. Thank you Senior Stairlifts
Customer in Buckinghamshire Posted on 30/07/2025 , work completed 29/07/2025
The trader replied (on 31/07/2025)
Hi, Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with both the survey and the installation. We'll be sure to pass on your lovely feedback to Jordan; he’ll be delighted to hear it. It's always our goal to provide a service that’s professional, careful, and reassuring, so we’re delighted that we've met your expectations. Thank you again for choosing Senior Stairlifts!
Removed stairlift
Customer Service
Quality
Value
Carl was great he was on time very friendly and completed the job very quickly would definitely recommend the company
Customer in Kent Posted on 30/07/2025 , work completed 30/07/2025
The trader replied (on 31/07/2025)
Hello, thank you for your kind review. It's so great to hear that Carl was on time and efficiently removed your stairlift. Thank you for the recommendation.