Endorsed by Which?

Senior Stairlifts Ltd

5.0

93 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

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About

At Senior Stairlifts, we’re dedicated to providing trusted, high-quality stairlifts designed to enhance your mobility and independence at home. Our comprehensive services include expert installation, routine servicing, and reliable repairs to ensure your stairlift remains in optimal condition.

From your initial inquiry to professional installation, we guide you every step of the way, ensuring a seamless experience. Our team offers honest advice, transparent pricing, and a commitment to excellence, making your decision easier.

Why choose us?
✔ Safe & Reliable Stairlifts – Professionally installed and serviced
✔ Expert Servicing & Repair – Keeping your stairlift in peak condition
✔ New & Reconditioned Options – Affordable solutions to fit your needs

Regain your freedom and confidence. Contact us today!

https://seniorstairlifts.co.uk/

0800 995 6019

What we do

  • Disability and mobility

    • Stairlifts
    • Stairlift Engineers
  • More Services

    • stairlift installation
    • stairlift buy back
    • stairlift service

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
93 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Carl removals
Customer Service
Quality
Value
Carl from Senior Stair Lifts removed my stairlift this morning; he did a fantastic job; nothing was too much trouble for him. He did the job with ease, leaving everything in great condition, going above and beyond. Would definitely recommend this company, great from start to finish.
Customer in Nottinghamshire Posted on 28/07/2025 , work completed 28/07/2025
The trader replied (on 31/07/2025)
Hello, thank you for your kind review. We're so pleased to hear that Carl removed your stairlift well and left everything behind in great condition. Thank you for your recommendation, it means a lot!
Stairlift Installation
Customer Service
Quality
Value
After doing research and reading reviews of this and other companies, I’m glad I chose Senior Stairlifts to install a stairlift for my husband. From the initial survey to the installation, I felt they were all very competent, skilled at what they do. Also, that help & service was on hand should there be a problem, which there hasn’t been. Jordon fitted the stairlift, took much less time than I expected, and simply and clearly demonstrated how to use it. I definitely recommend this company!
Customer in Milton Keynes Posted on 25/07/2025 , work completed 26/06/2025
The trader replied (on 29/07/2025)
Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that you’re happy with the service and that everything went smoothly from start to finish. It's wonderful to know that Jordan made a great impression and that the installation exceeded your expectations. Your recommendation means a lot to us, and we're always here should you ever need any support in the future.
Great Service
Customer Service
Quality
Value
We contacted them on the 21st to enquire about them purchasing a stairlift from us as we were clearing father’s house. Very friendly and we agreed on a price on the 23rd. On the 24th, Carl (removals) turned up and had the job done in under half an hour. Carl was brilliant, friendly, and very efficient. He is a real asset to the company. I also have to name-check Sue in the office, very efficient and very friendly Will definitely recommend them to anyone looking for a stairlift
Customer in Somerset Posted on 24/07/2025 , work completed 25/07/2024
The trader replied (on 29/07/2025)
Hi, Thank you for your kind review. We're glad to hear that Carl was able to remove our stairlift quickly and efficiently. He takes pride in all of his removals. We will be sure to pass your feedback on to Sue in the office, too, for her friendly attitude. Your recommendation means a lot to us.
Stairlift removal
Customer Service
Quality
Value
Excellent service provided by Carl, who came to remove my stairlift. Phoned an hour before to say he was on his way & arrived on time. Very efficient, quick service & he removed the stairlift without leaving any mess, in fact you’d never know there was one. Thoroughly recommend this company & Carl, of course!
Customer in Norfolk Posted on 24/07/2025 , work completed 22/07/2025
The trader replied (on 29/07/2025)
Hi, Thank you for your kind review. We're pleased to hear that Carl removed your stairlift efficiently and arrived on time. We always do our best to put the stairs back down to a normal setting. Thank you for your recommendation, it means a lot.
Excellent service
Customer Service
Quality
Value
Carl came today to remove the stairlift. He was prompt, friendly and efficient. He did an excellent job and the whole process was very smooth. I have no hesitation in recommending this company.
Customer in Kent Posted on 23/07/2025 , work completed 23/07/2025
The trader replied (on 24/07/2025)
Hello, thank you for your lovely review and glowing recommendation. We appreciate the feedback and will be sure to pass it on to Carl. We always aim to be friendly and efficient throughout the whole process.
Great job done efficiently
Customer Service
Quality
Value
Carl came to take out a stairlift from my mother’s house. He politely called the evening before to arrange a time. He introduced himself on arrival. He efficiently removed the stairlift and kindly put the handrail back up. He gave me advice on how to get the carpet looking back to its former state too. In all I would thoroughly recommend this firm and with any luck you will get Carl. Thanks🙂
Customer in Kent Posted on 23/07/2025 , work completed 23/07/2025
The trader replied (on 23/07/2025)
Thank you so much for your kind words and thoughtful review. We're glad to hear that Carl provided an efficient and courteous service during the stairlift removal. It's great to know he made the process smooth and even went the extra mile. We'll be sure to pass on your thanks to him. Recommendations like yours mean a lot!
Excellent
Customer Service
Quality
Value
My husband’s stairlift had broken down so called senior Stairlifts who came out so quickly however was unable to fix so arranged for new one to be fitted. The installer was Reece he was so polite and very friendly and very efficient and made sure everything was working correctly.I am so very pleased with the service from start to finish would highly recommend senior Stairlifts.
Customer in Norfolk Posted on 17/07/2025 , work completed 05/06/2025
The trader replied (on 18/07/2025)
Hello, thank you for taking the time to leave us a nice review. We're so pleased to hear that we were able to find a solution for you and your husband, and that Reece was polite and friendly upon his visit. Thank you for your recommendation, it means a lot!
Excellence from start to finish
Customer Service
Quality
Value
From my first telephone call to the final completion of my request to remove a stair lift, I was impressed with the service. Carl (Removals) was polite, friendly, and efficient. As advised, I was contacted before arrival, but my mobile had an internet glitch and I didn’t receive the call. Carl contacted Sue in the office, who used WhatsApp, and I met Carl as agreed. The stair lift was removed promptly with respect for the property and without any damage. All round A1* service.
Customer in Greater London Posted on 16/07/2025 , work completed 16/07/2025
The trader replied (on 17/07/2025)
Thank you so much for your wonderful feedback! We're delighted to hear that you were impressed with the service from start to finish. Carl and Sue will be especially pleased to know their efforts made a positive difference. We always aim to be courteous, efficient, and respectful of our customers' homes, so it's great to know that came through in your experience. Thank you again for choosing us and for taking the time to share your kind words!
Senior Stairlifts
Customer Service
Quality
Value
I am a 75-year-old disabled man and was struggling with my stairs until my wife fell down the stairs, breaking her leg. We decided to get a stairlift, and after contacting 4 companies, we settled on Senior Stairlifts. It was a great decision, they carefully measured not only the stairs but my wife and me as well. They ensured that there was enough room for our legs to clear the post at the top of the stairs (unlike another company which said we needed £2000 worth of carpentry work). The stairlift was fitted within a week. The fitter did a lovely job and cleaned up after his work. The stairlift has really improved the quality of our life, and Senior Stairlifts were a pleasure to deal with, giving us just what we wanted at a fair price without any pressure. They simply explained my options, left me the literature, and phoned the next day as arranged, and we were happy to agree on our deal. Two very happy customers, a job well done.
Customer in Hampshire Posted on 16/07/2025 , work completed 25/06/2013
The trader replied (on 17/07/2025)
Hi, thank you for the lovely review! It means a lot to us that you felt listened to, respected, and never pressured. Ensuring a perfect fit for both you and your home is always our priority, and we're so pleased to hear that the stairlift has made such a positive impact on your lives. Please feel free to reach out if you ever need anything else.
Brilliant result
Customer Service
Quality
Value
Carl removed the stairlift quickly and quietly. He avoided making any marks on my walls or skirting boards and left the hall, staircase and landing spotless. Then he used a magic gizmo to restore the carpet pile where it had been compressed by the stairlift fixings. Brilliant service and excellent customer experience. Thanks
Customer in Hampshire Posted on 16/07/2025 , work completed 16/07/2025
The trader replied (on 17/07/2025)
Hi! Thank you for taking the time to leave a review. We're so pleased to hear that Carl removed the stairlift so efficiently and with care. We take pride in leaving every home as it should be, if not better.
The trader replied (on 17/07/2025)
Hi! Thank you for taking the time to leave a review. We're so pleased to hear that Carl removed the stairlift so efficiently and with care. We take pride in leaving every home as it should be, if not better.
Efficient Company.
Customer Service
Quality
Value
The company were efficient and cleaned up after themselves. The stairlift is good and I have had no problems with it.
Which? Trusted Traders Consumer Posted on 10/07/2025 , work completed 30/05/2025
The trader replied (on 10/07/2025)
Hello, thank you for your kind review. We're happy to hear that we were efficient and that you've had no problem with the lift. We always tidy up after ourselves to make sure we leave your space spotless. If you ever need anything, feel free to reach out.
Senior Stairlifts recommended
Customer Service
Quality
Value
This company was excellent from start to finish. No problem with the measurements despite other companies stating otherwise. The installation engineers, Reece and Jordan T, arrived on schedule and completed the job on time. Reece is a very experienced and positive-thinking engineer who overcame any little snags that cropped up. The lift is a godsend for my wife and I would have no problem recommending this company.
Customer in Stockton-on-Tees Posted on 07/07/2025 , work completed 12/06/2025
The trader replied (on 08/07/2025)
Hello, Thank you so much for your kind words and for taking the time to leave such a thoughtful review. We're delighted to hear that you had a positive experience from start to finish, and that the installation went smoothly despite initial concerns from other companies. It's great to know that Reece and Jordan T made a strong impression with their professionalism and problem-solving skills. We'll be sure to pass on your praise to them, feedback like this means a lot to the whole team. We’re especially pleased that the lift is making such a difference for you and your wife. If you ever need anything in the future, please don’t hesitate to get in touch.
Great stairlift
Customer Service
Quality
Value
Promptly arrived on time, fitted the stairlift without having to remove my door. Talked me through the process before and during. Very efficient and Dan the fitter was very courteous. Excellent job and would highly recommend this company.
Which? Trusted Traders Consumer Posted on 07/07/2025 , work completed 20/06/2025
The trader replied (on 08/07/2025)
Hello! Thank you for taking the time to leave a review. We're glad to hear that Dan fitted your stairlift efficiently without having to move around things in your home, we always try our best to find the easiest and most comfortable solution for our customers. Thank you for your recommendation.
Removal of stairlift
Customer Service
Quality
Value
Senior Stairlifts responded quickly & professionally to my enquiry & gave me a quote & a date to get the stairlift removed. Carl phoned the day before to confirm the time of arrival & removed the stairlift, he asked about where removal would cause damage to the wallpaper before doing anything & he was polite & friendly & got on with the job quickly.
Customer in West Yorkshire Posted on 04/07/2025 , work completed 04/07/2025
The trader replied (on 24/07/2025)
Hi, thank you for your kind review. We're so pleased to hear that Carl was careful and courteous while removing your stairlift. We always do our best to respond quickly to enquiries and we're glad that reflected on you! If you need anything else please feel free to reach out.
Painless experience
Customer Service
Quality
Value
Recommended to this company by a relative. Totally painless experience from start to finish. Competitive quote and survey completed quickly and efficiently. Fitting by Jordan took no time at all and his tuition and handover were clear and comprehensive.
Customer in Kent Posted on 04/07/2025 , work completed 04/06/2025
The trader replied (on 08/07/2025)
Hello, thank you for your kind review! We're happy to hear you found us through a recommendation. It's good to hear that Jordan was clear and efficient in fitting and demonstrating your new stairlift.
Stairlift removal
Customer Service
Quality
Value
Carl, the man who removed the stairlift, was extremely polite and friendly. He removed the stairlift promptly and left the area tidy, leaving little for me to clean up after . I would definitely recommend him.
Customer in West Sussex Posted on 18/06/2025 , work completed 18/06/2025
The trader replied (on 23/06/2025)
Thank you so much for your kind words! We're thrilled to hear that Carl provided such a positive experience. We take great pride in ensuring our work is done efficiently and respectfully, and it's wonderful to know Carl left everything tidy for you. Your recommendation means a lot to us, thank you again!
Great Stairlift
Customer Service
Quality
Value
From quote to fitting and removing of previous broken stairlift all was done quickly and professionally. Darren was helpful and friendly. It was fitted for my mother-in-law and she was very pleased with everything.
Customer in Staffordshire Posted on 18/06/2025 , work completed 06/05/2025
The trader replied (on 19/06/2025)
Hello, Thank you for your kind review! We're so glad to hear Darren provided amazing service for you and your mother-in-law. Thank you for choosing Senior Stairlifts!
Great aservice
Customer Service
Quality
Value
Great service when selling an old stairlift - great communication via WhatsApp. Carl from Removals did a great job removing it.
Customer in York Posted on 16/06/2025 , work completed 16/06/2025
The trader replied (on 23/06/2025)
Hello, thank you for your kind review! We're so pleased to hear that Carl did a great job and provided amazing communication.
Stairlift removal and uninstallation
Customer Service
Quality
Value
Carl the removal man was extremely polite and friendly. His responded professionally to the queries that I had and worked hard to complete the removal of the stairlift promptly. He left very little for me to clean up after he had left. I would recommend him.
Customer in Greater Manchester Posted on 16/06/2025 , work completed 16/06/2025
The trader replied (on 18/06/2025)
Hi! Thank you for leaving such a kind review. We're so glad to hear that you had such a great experience with Carl and our removal team. Your recommendation means a lot to us!
Removed stair lift from property
Customer Service
Quality
Value
We required removal of stair lift not previously fitted by the company, initial contact made over the phone spoke with lady called Sue was extremely helpful polite and professional who arranged removal of Stair lift giving what I felt was a good remuneration for the lift with no cost for removal Was removed same day by Carl who was excellent leaving house clean tidy was polite pleasant and professional Excellent service would highly recommend
Customer in Lancashire Posted on 31/05/2025 , work completed 30/05/2025
The trader replied (on 03/06/2025)
Thank you so much for your kind review. We're delighted to hear that provided you with helpful, polite, and professional service throughout the process. It’s great to know the removal was completed quickly and to your satisfaction. We truly appreciate your recommendation and are always here to help if you need us again in the future.
Stairlift Removal
Customer Service
Quality
Value
Approachable friendly staff. Carl was really efficient & soon had the stairlift disassembled. Hassle free & good service. Would use them again if needed.
Customer in Buckinghamshire Posted on 28/05/2025 , work completed 28/05/2025
The trader replied (on 29/05/2025)
Thank you so much for your kind words! We're delighted to hear that Carl provided efficient and friendly service. Our team always strives to make the process hassle-free, and it's great to know we succeeded. If you ever need assistance in the future, we'd be more than happy to help again. Thanks for choosing us!
Quick and efficient removal of stairlifts
Customer Service
Quality
Value
Carl did a fantastic job , he worked so hard and got the job done very quickly considering there were 3 stairlifts to be removed . He arrived early and on time and communicated very well with me .
Customer in Hertfordshire Posted on 27/05/2025 , work completed 27/05/2025
The trader replied (on 27/05/2025)
Hello! Thanks so much for your kind words! We’re glad Carl’s hard work and communication made a great impression. We truly appreciate your support!
Awesome work dismantling and removing stairlift
Customer Service
Quality
Value
Carl did a great job with the dismantling and removing of my parent's stairlift. Arrived on time, alerting us to his imminent arrival. No messing. Very efficient and tidy. An altogether decent bloke. Went the extra mile and ensured the carpet was left neat and tidy having removed the wiring. His former time spent as a carpet fitter came in handy! Thank you.
Customer in Surrey Posted on 14/05/2025 , work completed 14/05/2025
The trader replied (on 15/05/2025)
Hello, Thank you so much for your kind words! We're really glad to hear Carl made such a positive impression and took great care with the removal. We'll be sure to pass your feedback on to him, he’ll be thrilled to hear it! Going the extra mile is exactly what we aim for. Thanks again for taking the time to share your experience.
Stairlift Removals
Customer Service
Quality
Value
Carl was great, and had removed the stairlift in about 15 mins and left no mess and was very courteous.
Customer in Hampshire Posted on 13/05/2025 , work completed 13/05/2025
The trader replied (on 14/05/2025)
Hello, Thank you so much for your kind review!
Fantastic Removal Service
Customer Service
Quality
Value
Carl was great. Arrived promptly and removed my father’s stairlift effortlessly. Very friendly and helpful. A fantastic service and I’m pleased the stair lift can hopefully be repurposed. Office staff have also been extremely helpful.
Customer in Buckinghamshire Posted on 29/04/2025 , work completed 29/04/2025
The trader replied (on 01/05/2025)
Thank you so much for your lovely review! We’re thrilled to hear that the removal process was smooth and stress-free, and that our office team was helpful throughout. It’s especially rewarding to know the stairlift can now be repurposed and continue helping someone else regain their independence. Your support means a lot to us!