SH Carpentry & Construction Limited

Cleanliness & consideration: Excellent- cleared the rooms daily Schedule: Excellent adjusting when there was team illness Materials ordering: Good- minor delays caused due to floor panels not being available on site Addressing unanticipated issues: Excellent A rafter damaged by woodworm was partially replaced and treatment applied. Replacement joists installed due to original undersized and under supported joists. Flexibility: Excellent- willing to reduce scope due to cost of unanticipated issues Quality: Good with only minor snags (not mentioned to the team so addressed by client). The decorator commented on the excellent plastering. Snags- window boards not firmly affixed. Radiator on one wall to be plastered was removed but not the fixing brackets. Corners knocked off new floor panels and filled with expandable foam in numerous places. Several shims left protruding under new skirtings. Panel to replace plasterboard removed to assess stair integrity screwed but no filling around edges. Hardboard around edges to level off floors not applied in except in room thresholds. Communication: OK- responses to WhatsApp appeared to be primarily for billing purposes. Presence on site definitely needed. Options on finishing the window recesses where insulated plasterboards applied to 2 external walls were unclear causing less than optimal sequencing and quality of finish. Agreements on window sill heels and skirtings in nooks not passed onto the team doing the work.